Innovation is a collective sport :: Dr. Ann Kowal Smith


Manage episode 313427200 series 2936072
By OUTLAST Consulting LLC and Jared Simmons. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Dr. Ann Kowal Smith is Founder and Executive Director of Reflection Point, which facilitates story-based conversations in workplaces to foster inclusion and collaboration. Dr. Smith shares how creating environments outside of the framework of seniority creates ripples of empathy that drive lifelong learning.

More about our guest:

Dr. Ann Kowal Smith serves as Founder & Executive Director of Reflection Point. Reflection Point facilitates story-based conversations that deepen the quality of relationships and foster inclusion and collaboration at every level of the workplace. Ann has also served as Principal with Heidrick & Struggles International and Strategy Expert with McKinsey & Company. Prior to joining McKinsey, Ann practiced corporate and securities law in private and corporate settings. Ann earned her AB from Bryn Mawr College, her MA from the University of Michigan, and both her JD and DBA from Case Western Reserve University. Her dissertation examined organizational learning and innovation.


Episode Guide:

1:25 - What Is Innovation?

3:23 - Enabled by a Web of Social Networks

4:17 - The HUMAN social network

5:08 - Corporate ladders and disconnect

8:31 - Generalists vs Specialists

9:51 - Are we over-specializing?

10:56 - Establishing a common language: Specialists and Generalists

11:41 - What is Reflection Point?

16:22 - Technically inclined employees in Reflection Point environment

19:19 - Changing a leaders' comfort level of communication

23:51 - Empathy for people and not things

25:20 - Empathy: A driver

26:32 - Garnering insights through the years

28:03 - Reflection Point: The Origin

28:49 - Lifelong learning

32:22 - Hard and Soft Skills: Visible and Invisible

35:08 - Collective Sport: Immersive and Ongoing

37:17 - Effective Service: Iterative process

38:17 - Advice for Innovators

Resources Mentioned:

Book Mentioned:


OUTLAST Consulting offers professional development and strategic advisory services in the areas of innovation and diversity management.

62 episodes