Engaged Employees Deliver Enhanced Customer Service
Manage episode 344741445 series 3334147
By Vantage Circle. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Providing the best customer service and experience is your ultimate goal, whether in a product-based or service-based industry. But who will help you provide the best customer service? Well, they are your biggest assets, your employees. But, if your employees are disengaged, do you think they will deliver the best results in terms of productivity and performance? Ultimately employee performance directly impacts the customer experience. Hence, engaged employees deliver enhanced customer service.