Ep. 196 - SE Etc Series - The Role Of Empathy In Social Engineering with Patrick and Chris
Manage episode 353877072 series 39334
Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Chris will be joined by his co-host Patrick Laverty as they discuss topics pertaining to the world of Social Engineering. [Jan 30, 2023]
00:00 – Intro
00:28 – Patrick Laverty Intro
00:58 – Intro Links
- Social-Engineer.com- http://www.social-engineer.com/
- Managed Voice Phishing- https://www.social-engineer.com/services/vishing-service/
- Managed Email Phishing- https://www.social-engineer.com/services/se-phishing-service/
- Adversarial Simulations- https://www.social-engineer.com/services/social-engineering-penetration-test/
- Social-Engineer channel on SLACK- https://social-engineering-hq.slack.com/ssb
- CLUTCH- http://www.pro-rock.com/
- org- http://www.innocentlivesfoundation.org/
05:38 – "You never know"
06:51 – Todays Topic: The Role of Empathy in SE
07:02 – Empathy: A Definition
11:09 – 3 Kinds of Empathy
11:23 – Cognitive Empathy
12:21 – Emotional Empathy
13:00 – Empathic Concern
15:52 – The Role of Emotional Distance
16:57 – Learning Empathy
17:49 – What the Studies Show
19:56 – Keeping an Open Mind
21:35 – Letting Your Life Experiences Teach You
23:52 – The Social Media Bubble
25:55 – Expand And Listen
30:13 – Applying Empathy to Social Engineering
31:25 – Being Adversarial
32:45 – Don't Be the Bad Guy
38:33 – The Importance of "Why"
42:51 – Using Empathy to Make the Best Choice
48:07 – Using Empathy to Make the Hard Choice
49:55 – Practice Makes (Not Quite) Perfect
51:17 – Coming Up Next Month
52:08 – Wrap Up & Outro
Find us online
- Chris Hadnagy
- Twitter: @humanhacker
- LinkedIn: com/in/christopherhadnagy
- Patrick Laverty
- Twitter: @plaverty9
- LinkedIn: com/in/plaverty9
213 episodes