Maximising Your Profit - What Is A CRM System & Why You Need One Now


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By Gary Das. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

In this episode Gary discusses CRM systems and how they maximise your profit.

CRM stands for Customer Relationship Management, it's software used to manage interactions with customers and potential customers. A CRM system will help you build customer relationships and streamline processes so that you increase sales, improve customer service, and increase profitability.

Using a CRM software will ensure that the client experience is always the same and it will make sure that the necessary steps of the onboarding, sales, or client maintenance process are not missed. It also gives you a way to document important information about the client so that you can analyse why you did or didn’t win them over.

What Is Covered In Today’s Episode Of The PRO Podcast:

  • What a CRM system is
  • How CRM will benefit your business
  • Why it is necessary to have a CRM system in your business

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