Ep 148: Closing the Sale & Enrolling New Patients During COVID-19 with Amber Harris


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By Aaron LeBauer. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

There’s a surefire way to attract a client who can commit and close a sale with you. Amber Harris joins Aaron in today’s episode to talk about the best way to deal with agitated people who are having a hard time dealing with the pandemic while personally dealing with their own physical pains. She’ll show us how to ask the right questions that can redirect a client to focus on what matters and how building rapport can surely go a long way.

“I always treat people the way I wish to be treated. There’s nothing better than having medical care that feels like they know you by name.”

- Amber Harris

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In This Episode:

- How to handle irate callers

- Key questions to ask to uncover a sale

- What you need to establish at the onset of the conversation

- How to redirect people who only want quick answers

- Why total body diagnostics is important

- How PT offers differ from pre-pandemic versus during pandemic

- What can you secure simply by building rapport with your patients

Episode Resources:

- LeBauer PHysical Therapy and Wellness Center Website - https://www.lebauerpt.com/

- LeBauer PHysical Therapy and Wellness Center Instagram - https://www.instagram.com/lebauerpt/

- LeBauer PHysical Therapy and Wellness Center Facebook - https://www.facebook.com/LeBauerPT/

- Watch the Youtube Video Here - https://youtu.be/spjHeC9nEGk

- Free Total Body Diagnostic Test - https://www.lebauerptblog.com/tbd

Connect with Aaron:

- Facebook - https://www.facebook.com/AaronLeBauer/

- Instagram - https://www.instagram.com/aaronlebauer/

- Twitter - https://twitter.com/AaronLeBauer

- LinkedIn - https://www.linkedin.com/in/aaronlebauer/

- Website - https://aaronlebauer.com/

205 episodes