Manage episode 292460510 series 2907267
In this episode, Arlia and Mark share some personal stories about customer service experiences during the pandemic, which lead to a discussion about what it is like to be trapped in the need for being right. In those situations, what do we do when we get defensive or triggered? How can we grow, change, and follow our own sense of ethics?
Other topics include:
Ethical considerations during the pandemic
Written law vs. natural law
Growth out of chaos
Leadership and followership
Spiral Leadership Radio is sponsored by Spiral Leadership Group. Founders Mark Elberfeld and Arlia Hoffman are the show hosts. Spiral Leadership Group facilitates growth in depth leadership, emotional intelligence, and diversity. Through a custom curriculum, retreats, experiential workshops, and coaching, Spiral empowers leaders to be innovative, responsive, and effective. Learn more at spiralleadershipgroup.com.