Jon Ferrara of Nimble: 1% of 225 million orgs use CRM. Why? You work for it not other way around
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The One-on-One series here at Small Business Trends was an idea I had that I shared with SBT publisher Anita Campbell, and she was gracious enough to allow me to give it a whirl. And the first conversation I had for the series was with Jon Ferrara, who is the cofounder of Goldmine (which he sold back near the turn of the century) and more recently the founder of Nimble. Well, that initial conversation took place twelve years ago this month, and to mark the occasion I recently caught up with The Right Reverend (my nickname for Jon) for a LinkedIn Live conversation (as part of a back-to-back show with TechCrunch enterprise reporter Ron Miller) to talk about the state of CRM, and why he’s still as passionate today about the industry he co-founded back in 1989 as he was back then.
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