The Experience Maker


Manage episode 305483758 series 1094529
By David Hancock. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Dan Gingiss joins us to discuss his new book, The Experience Maker.

Every company and brand can create a remarkable experience that customers can’t wait to share. We are all in customer experience and customer service.

Everything you do is part of the customer experience. Anyone can immediately implement ideas that can improve the customer experience without needing a huge budget or manager approval.




65 episodes