It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
Eureka 307: Jack Wolfskin
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Richard Collier joined the leading provider of premium German-engineered outdoor apparel, footwear and equipment as CEO in 2020, with the small matter of a global pandemic to navigate. Alongside that, he had a more personal challenge to meet: to take the brand back to its roots. Jack Wolfskin was founded by a group of friends around a remote Canadian campfire in 1981 and, as Richard explains, that’s the origin story and the ‘eureka moment’ that he wanted to put back at the heart of the brand experience.
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