Ep 76 - Dealing with Difficult People featuring Liz Kislik


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By Carla Miller. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Most of us will encounter plenty of difficult colleagues or workplace conflicts in our career. With so many types of personalities, working styles and goals, it seems inevitable.

As a leader, you need to approach conflict in a way that considers yourself, your team and the goals of your organisation.

In this week’s episode, Liz Kislik, a management consultant and executive coach, shares with us just how we can do that.

We discuss:

  • Helpful approaches for dealing with a colleague you find difficult
  • How to identify when conflict becomes a business problem and how to ask for support
  • The ways that leaders can contribute to conflict within teams and the importance of self-awareness
  • The characteristics of a good team and how leaders can foster great teamwork


Liz Kislik is a management consultant and executive coach, and a frequent contributor to Harvard Business Review and Forbes. She specializes in developing high performing leaders and workforces, and for 30 years has helped family-run businesses, national nonprofits, and Fortune 500 companies.

Liz offers surprising insights and successful techniques for leadership, mastering collaboration, conflict, talent development, and customer loyalty.


Website: https://lizkislik.com/

LinkedIn: https://www.linkedin.com/in/lizkislik/

Twitter: https://twitter.com/lizkislik

TEDX Talk: Liz Kislik: Why there's so much conflict at work and what you can do to fix it | Liz Kislik | TEDxBaylorSchool

Free ebook: How to Resolve Interpersonal Conflicts in the Workplace: https://lizkislik.com/resolve-conflict/


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As well as coaching women leaders to have more influence, make more impact and be kinder to themselves in my programme Influence & Impact, I also give keynote speeches and trainings to organisations wanting to develop women in leadership roles.

Get in touch to find out more or book a call with me.

Keynotes, training and coaching: https://www.carlamillertraining.com/employers

Influence & Impact: https://www.carlamillertraining.com/influence-impact


LinkedIn: https://www.linkedin.com/in/carlamiller1/

Instagram: https://www.instagram.com/thisiscarlamiller/

Website: https://www.carlamillertraining.com/

Thanks for listening!

96 episodes