The importance of choosing the right dental office with Cyndee Johnson, RDH


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In this episode of Healthy Mouth Healthy Life Podcast, I interview dental hygienist and mentor Cyndee Johnson on the importance of interviewing dental offices when you are choosing them both as an office to visit and an office to work with.

Cyndee is the owner of Scaler2Scheduler, a mentoring company that helps dental offices become aligned with how to take care of patients at the top level, and how to include the oral systemic connection along the way. This helps the patient not only have a more pleasant experience at the office, but it keeps them coming back and valuing what you have to say as a dental professional. Many people feel that dentistry is expensive or traumatic, but Cyndee is one of those people in the dental word striving to change the perception of dentistry and the lifesaving services that it can provide the public when including the oral systemic connection, and when treating the patient with the utmost respect and care.

Cyndee takes us through questions to ask a dental office that can help determine if they are potentially a right fit for you as a patient and a clinician, and the importance of the dental hygiene department functioning well in general.

She is a wealth of knowledge when it comes to making a dental office run smoothly while providing the best care for their patients. I’m thankful for her willingness to share this info and look forward to your thoughts once you’ve had a listen.

Hit reply and tell me what you thought!

More information about Cyndee can be found at

Cyndee can be reached at

Cyndee Bio:

Cyndee has been in the dental profession for more than 30 years, beginning her career as an RDA, then moving to front office and eventually managing a multi-doctor practice while attending dental hygiene school. Immediately following Dental Hygiene school, she went on to study Business Administration and Marketing and since then, she has partnered in the start-up of a very successful laser medical spa, a design company, and a business incubator.

Cyndee’s focus on efficiency, profitability, and success through superior patient care and customer service led her full circle back to dentistry as founder and CEO of scaler2schedule Elite Hygiene and the creator of Hygiene.Driven.Dentistry© and Hygiene C.E.O.© This dental hygiene model is designed for today’s dental environment and delivers a whole-body approach to dental care creating unprecedented profitability through excellence.

Her career as a dental hygienist has been on the clinical forefront and has taken her into classrooms as an educator, to Australia as an international dental practice advisor and as a speaker who delivers no-nonsense, easy to implement techniques to increase the standard of care. Her five-star, comprehensive, approach to the profession of dentistry is heavily influenced by her uncompromising focus on patient experience and the delivery of care.

She is thrilled to share Hygiene.Driven.Dentistry and our scaler2schedule protocols which give dental hygienists advanced skills and support to not only reach new levels of personal, professional and financial growth but to save lives; one dental practice at a time.

Cyndee is the author of two blogs and is currently writing a book. She is driven by her passion for people and the belief that we must raise the level of care delivered by those who choose to be a part our great profession and NEVER settle for status quo.

27 episodes