66. Five Star Service Essentials


Manage episode 304979043 series 2889302
By John Strohmeyer. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Throughout the first year in our podcasting journey, we've learned a lot from our guests, and our core tenets have been honed and adjusted.

We thought we'd take this time to refresh our growing audience on the essentials, and talk about the core concepts of Five Star Counsel that have come into even clearer focus.

We'll discuss our show's goals, our definition of service, how to think about your product, and how to think of your service holistically across your business. We'll also discuss the spectrum of tech and humanity that should drive your service, and the pitfalls and red herrings you need to avoid.

Our service paradigms will to continue to evolve and grow, and we're thrilled to have you along for the ride. We're very excited about our upcoming guests and future episodes.

As always, email your thoughts and feedback to john@fivestarcounsel.com and follow us on Facebook and Instagram.



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81 episodes