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#145 How CRMs stop at Closed/Won with Raphael Gindrat, Co-Founder Bestmile

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Manage episode 350562574 series 2971433
Content provided by Unique x SalesPlaybook. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Unique x SalesPlaybook or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://cloudutil.player.fm/legal.

Raphael is "playing host" for a dialogue on Manuel's perspective on "RevOps" with a focus on Customer Success & subscription management to discuss

  • How CRMs stop at Closed/Won and do not cover Customer Success
  • For what "jobs to be done" Hubspot "vs" Salesforce make sense
  • How to reflect multi-year subscription contracts with one-time revenue components in your systems
  • Why maintaining multiple systems for marketing, sales, customer success & finance is messy
  • How an ideal solution to go "beyond Quote-to-Cash" would need to look like - and who could build it
  • What to do with limited resources until that solution exists
  continue reading

155 episodes

iconShare
 
Manage episode 350562574 series 2971433
Content provided by Unique x SalesPlaybook. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Unique x SalesPlaybook or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://cloudutil.player.fm/legal.

Raphael is "playing host" for a dialogue on Manuel's perspective on "RevOps" with a focus on Customer Success & subscription management to discuss

  • How CRMs stop at Closed/Won and do not cover Customer Success
  • For what "jobs to be done" Hubspot "vs" Salesforce make sense
  • How to reflect multi-year subscription contracts with one-time revenue components in your systems
  • Why maintaining multiple systems for marketing, sales, customer success & finance is messy
  • How an ideal solution to go "beyond Quote-to-Cash" would need to look like - and who could build it
  • What to do with limited resources until that solution exists
  continue reading

155 episodes

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