Setback to Success: When a Booming Travel Business Meets Covid- 69

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By Brittany Ratelle. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Kylie Chenn, Founder of Acanela Expeditions, shares her story of growing her email list and strategically using promotions to build a booming $5 million dollar travel business, and then how that came to a crashing halt as the global COVID-19 pandemic shut everything down. Tune in to hear Kylie's secrets on how she worked hard and smart to turn an industry-wide shutdown into SEVERAL other successful businesses: a true setback to success story! Some of Kylie's Top Tips
  • Use email marketing
  • Don’t be afraid to start a new product – test it and if it takes off, spin it off to a new brand/channel, business, etc!
  • Fail fast
  • Don’t avoid HR issues – talk with team members early and often. Don’t avoid conflict!

75 episodes