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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Donna Spencer
Manage episode 318039849 series 3269257
By Larry Swanson. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Donna Spencer has practiced information architecture at the highest levels for more than two decades. She has taught innumerable workshops and courses, and she wrote an entire book on the subject.
Still, to this day, when she teaches IA, she feels inadequate.
This speaks in no way to her professional knowledge or her skills as a teacher. Donna knows this field as well as anyone and speaks eloquently about it. Rather, it gets at the "jigsaw mess" of the practice of information architecture and the constraints of modern educational environments.
https://ellessmedia.com/csi/donna-spencer/
147 episodes
