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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
Dan Whittingham “I have certainly felt a weight of responsibility in terms of our people, who are giving the best years of their career to us. We have to make sure those years are well-served.”
Manage episode 285852120 series 2813491
By Rachel Birchmore and Louise Rodgers, Rachel Birchmore, and Louise Rodgers. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Dan Whittingham is MD of the project management company, Opera. He joins Rachel and Louise to explore the differences between leading a project and leading a company, and to discuss how, at Opera, they leverage motivation by being attuned to the needs of the people who work for them.
54 episodes
