Customer Expectations & Holiday Shipping Delays


Manage episode 279857304 series 1465542
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The COVID-19 pandemic has placed a strain on the shipping demand for UPS, FedEx, and the USPS. During this episode, we discuss shipping deadlines for the 2020 holiday season and how to manage customer expectations.



  • Dec. 15 – UPS Ground
  • Dec. 21 – UPS 3 Day Select
  • Dec. 22 – UPS 2nd Day Air
  • Dec. 23 – UPS Next Day Air


U.S. Postal Service

  • Dec. 15: USPS Retail Ground
  • Dec. 18: First-Class Mail
  • Dec. 19: Priority Mail
  • Dec. 23: Priority Mail Express

90 episodes