S1:E9 Janis Leahy- Founder and CEO, MADEWITH

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Manage episode 298731450 series 2917919
By Dianne Gubin and Beth Hilbing, Dianne Gubin, and Beth Hilbing. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Janis Leahy struggled with eczema through childhood, but turned that challenge into a passion for clean beauty and skincare by founding MADEWITH.
MADEWITH is a retailer focused on creating a new cycle of trust for consumers, starting with the $14B clean skincare industry. They do this by tackling the 3 biggest challenges consumers face when navigating the skincare industry:

  • Verifying product effectiveness and removing fake reviews through our streamlined, unbiased testing process (which fails more than 50% of products that go through it)
  • Choosing data-driven recommendations through our best-in-class skin profile technology and scalable skincare expertise
  • Maximizing product effectiveness through personalized education from our MADEWITH Mentors

The byproduct of carrying better products, sending personalized recommendations, & providing education is a drastic reduction of waste by significantly increasing customer success. The average return rate for skincare products is 14%. MADEWITH is currently below a 1% return rate.

29 episodes