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Welcome to the Disruptive Entrepreneur Podcast . The one word that gets used to describe Rob over & over (apart from a ‘successful businessman’), is not what you’re thinking -it’s – ‘Disruptive.’ If you want a boring, comfortable, safe existence where you’re never challenged and you slowly rot away amid all the negativity, existing rather than truly living, then close Rob down! (There’s hundreds of other podcasts who will pump the same old spiel about entrepreneurship and property investment ...
Navigating the Customer Experience
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By Yanique Grant and Customer Experience Strategist. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
120 episodes
