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Let’s Workflow It is a podcast about the workflow revolution and the ideas, technologies, and people driving this transformation. Join hosts Alan Marks, Chief Marketing and Communications Officer at ServiceNow, and Kathryn Minshew, CEO and Founder of The Muse, for conversations with innovators who are revolutionizing how we approach and experience work. You’ll also hear from ServiceNow CEO, Bill McDermott, in a special segment about how to dream big. Listen and subscribe wherever you get you ...
 
The AI in Action podcast breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives. Powered by Alldus International, the premium AI Workforce Solutions, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI across the world.
 
We’re an IT consulting company. But we specialize in helping large IT organizations that are trying to meet the service demands of a highly consumerized workforce but find themselves bogged down in the mundane, time-consuming side of IT management. We created a maturity model we call Productive IT Management that helps large organizations get to a higher level of productivity in key IT functions under Service Management, Asset Management, Endpoint Management, & Risk Management.
 
Welcome to our monthly podcast co-hosted by Dan Bye and Shahed Shah. Not only are they good friends, the Radio Bros are experienced in developing and consulting in the ServiceNow ecosystem. Or, as they like to put it, they are Consultant Developers. Every month, they take a break from the daily grind and wind down, casually discussing topics around their work and own experiences with anything that touches the cloud: web development technologies like HTML, JavaScript and CSS; general cloud kn ...
 
Välkommen till Reimagine Technology - en podd som främst fokuserar på CIO:ers- och IT ledarnas respektive roller. I varje avsnitt får du möta en ledare på någon av Sveriges ledande bolag och höra om hur de axlar sin roll. Våra gäster ger oss en unik inblick i både deras deras verksamhets- och branschutmaningar. Lär känna Sveriges främsta CIO:er och IT ledare tillsammans med oss och lyssna på vad de gör för att driva IT och affär framåt. Reimagine Technology skapades av våra skarpa konsulter ...
 
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A MUST WATCH episode if you're looking to hire ServiceNow experts!! We're joined by long time ServiceNow veterans' advocate Samuel Sussman and ServiceNow NextGen program graduate Brian Wyckoff join CJ & The Duke to discuss unique advantages that military service and training bring to ServiceNow work. Cory is a vendor agnostic freelance ServiceNow a…
 
Today's guest is David Yang, Vice President for Digital Transformation at ICF. David is an industry expert at leading cutting-edge digital transformation initiatives and is passionate about enabling digital transformation in the public and private sector. He has held leadership positions in industry organizations and the Federal Government. David i…
 
Today's guest is Dr. Ruth Janning, Head of Data Science at OBI next in North Rhine-Westphalia. OBI next drive digitization and innovation in the OBI hardware store, and enable people to design their home creatively and individually. Regardless of whether it is a new look for the kitchen or a garden project with the whole family, they inspire, advis…
 
Today's guest is Adam Almozlino, VP of Data and Products at OptimizeRx. Founded in 2006, OptimizeRx provides unique physician and consumer platforms and strategies to help patients better afford and adhere to their treatment regimens, while offering pharmaceutical and healthcare companies more effective ways to deliver relevant information and serv…
 
#DigitalTransformation #CIO #ChiefDigitalOfficer Philip Morris International is going through a digital transformation and wants to become a digital leader. The large tobacco company, with over $76 billion in revenue, believes the industry cannot continue with its current business model. Instead, the company has embraced technology to drive efficie…
 
Today's guest is Adam Katz, Chief Revenue Officer and Adam Smith, VP of Analytics and Data Science at Sightly in New York. Founded in 2013, Sightly are helping Brands Anticipate the Unexpected. They use data science, predictive algorithms and expert human know-how to maximize your outcomes and align your Brand Mentality™ at speed, no matter what li…
 
A question we hear a lot at HappySignals is "What would be a good score for our company?" In this special edition of Happy in 15, HappySignals CEO, Sami Kallio, draws information from our recent Global IT Experience Benchmark report for H/1. This report contains anonymous data from all of our customers across different cultures, countries and indus…
 
Today's guest is Eran Udassin, VP of Product and Operations at Simplaex's Rivr in Berlin. Rivr is an AI-powered, traffic shaping library built for the Supply Side of the programmatic advertising ecosystem. Through intelligent filtering, Rivr improves monetization, increases scalability and strengthens demand-supply relationships for their partners.…
 
Today's guest is Kushal Chakrabarti, VP of Research and Data Science at Opendoor in San Francisco. Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move by building a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. They have assembled a dedicated team with diverse …
 
Another fun episode. We were kind of lucky to get some time from the Upside down Andrew. Just kidding he is a nice guy. Had lots of memories being shared. His wfh setup you can't see but it's damn amazing !! Who loves butter? haha Andrew is a proud dad of two amazing kids. Eren and Murphy. Wait how was Andrew as a kid Naughty?? He does not like spo…
 
Today's guest is Charles Taylor, Founder & Chief Technology Officer at Heartflow in Redwood City, California. HeartFlow is a medical technology company transforming the way cardiovascular disease is diagnosed and treated. With their HeartFlow Analysis, a non-invasive personalized cardiac test, physicians are able to make better care decisions for t…
 
Unhappy end-users, losing productivity daily, a constant stack up of support tickets for IT incidents and requests? If this sounds familiar then something is wrong. Delivery great services need to start from the end-users themselves, and the areas they are shouting about which needs improvement. If you aren't listening to your end-users, then you f…
 
Today's guest is Sean McDermott, Founder, President and CEO at Windward Consulting in Virginia. As a serial entrepreneur, Sean has worked for more than twenty years to assist hundreds of global clients and the Federal Government in the design, development and operation of large-scale IT networks and data centers. In 1997, Sean founded Windward Cons…
 
Today's guest is Michael Koch, Director of Data Analytics & Artificial Intelligence at Lufthansa Industry Solutions in Norderstedt, Germany. This Lufthansa subsidiary is a service provider for IT consulting and system integration which helps clients with the digital transformation of their companies. Their customer base includes both companies with…
 
What happens when we hit the record button without a plan? We talk about OCM, Docs, upgrade plans, and making your ServiceNow upgrades faster and smoother. IntegrityPro Consulting is a ServiceNow sales, services, training, & technology partner with deep expertise in organizational change management. Check out this partner showcase to learn more. Co…
 
Today's guest is Jason Christiansen, Co-Founder & Co-CEO at Young Alfred in New York. Founded in 2016, Young Alfred unlocks access to home insurance for both homeowners and businesses. With over 40 direct insurance carrier partners, they are on a mission to turn the five-hour nightmare of shopping for home insurance online into an informed 15-minut…
 
Today's guest is Joanne Chen, VP of Data at Thirty Madison in New York. Founded in 2017, Thirty Madison is a healthcare company bringing specialized care and treatment to everyone. As one of Built In's Top 100 Companies in NYC, Thirty Madison work to improve how millions of people manage their chronic conditions with a patient-first approach that p…
 
Dan Helfrich, CEO of Deloitte Consulting, joins Let’s Workflow It to talk about reinventing the consulting industry by bringing together a diverse set of problem solvers. Dan envisions an exciting future where agile, inclusive work environments empower individuals to challenge the status quo. He’s a big believer that the tone from the top can promo…
 
In this special episode of Happy in 15, HappySignals CEO, Sami Kallio, has his first opportunity to dive deeper into Service Management and the Global IT Experience report, previously known as Happiness Score™ Report. Sami goes through the latest findings from the Global IT Experience Benchmark Report for the first half of 2021, specifically focusi…
 
Oracle announced a new rewards program where customers who migrate or move their workloads over to Oracle’s Cloud Infrastructure (OCI) can receive a 25% reduction on their on-premise support costs. For example, if a customer consumes $1M in OCI credits, they will be discounted $250K towards their on-premise support costs. While this may sound great…
 
The San Francisco Opera is one of the world’s leading performing arts organizations, with an annual operating budget of $30 million. How did this renowned company use digital technology to adapt its business models and performances during the last year? Matthew Shilvock, General Director of the San Francisco Opera, describes the digital transformat…
 
Today's guest is Fliria Jernigan, Vice President of Technology at LPL Financial, who are a leader in the retail financial advice market. They serve independent financial advisors and financial institutions, providing them with the technology, research, clearing and compliance services, and practice management programs they need to create and grow t…
 
Today's guest is Robin Rohm, CEO and co-founder at Apheris in Berlin. Founded in 2019, Apheris is a deep tech company with the mission to fundamentally change how organizations collaborate securely and extract value from data. Their platform enables secure data analyses across organizations while keeping proprietary information private. With Apheri…
 
Today's guest is Eddie Newland, Director of AI Services at SFL Scientific in Boston, MA. SFL Scientific is a US-based data science consulting and professional services firm that provides data strategy & consulting, engineering, machine learning and Artificial Intelligence services to public and private clients spanning multiple industries. With a g…
 
This episode features Cynt Marshall, CEO of the Dallas Mavericks and the NBA’s first Black female CEO. After spending 36 years in senior management at AT&T, Cynt pivoted to the sports industry where her values-based leadership has transformed the Mavericks’ culture to emphasize community and employee engagement. Cynt’s authentic and humanizing pers…
 
Just like 2020, Yearly Surveys are a thing of the past and something to be forgotten. Yearly Surveys do not give you that valuable, qualitative data, that you can use at every step of your IT Service Experience. Let's throw you this statement; You wouldn't measure your customer experience once a year, so why do it with your employees? In this episo…
 
Today's guest is Erica Cary, VP of Product and Services at Hilton in Dallas, Texas. Erica is a highly accomplished leader responsible for the strategy, design, development, delivery and deployment of global workplace and marketplace technology solutions. She is well known for establishing and maintaining relationships with internal and external bus…
 
The Chief Marketing Officer (CMO) role has evolved dramatically since the late ’90s, when marketers were focused on closing business deals with customers. While some of the fundamentals have remained constant over the years — for example, customer-facing teams need to connect marketing efforts back to sales goals –the way CMOs execute their jobs is…
 
CJ & the Duke reflect on years of ServiceNow architecture experience and what architecture standards would have helped them. We discuss coding, vendor, documentation, midserver, upgrade and migration, as well as roadmapping standards and more. IntegrityPro Consulting is a ServiceNow sales, services, training, & technology partner with deep expertis…
 
Today's guest is Jack Lampka, Head of Data at MSD in Munich. MSD is a research-based pharmaceutical company and is one of the five largest healthcare companies in the world in terms of sales. They research, develop and manufacture prescription drugs, vaccines, biologics and animal health products. In Germany, MSD is one of the three largest and mos…
 
Today's guest is Pranav Gandhi, Head of Business & Strategy Analytics at Signifyd. Founded in 2011 and headquartered in California's San Jose, Signifyd is the world’s largest provider of guaranteed fraud protection that enables online retailers to provide a friction-free buying experience for their customers. Signifyd leverages big data, machine le…
 
Oh yeah. We're back to cover about gaming. Shahed gets back into the console world after a long hiatus and Dan welcomes him into the fold. Some games are recommended. Retro gaming is mentioned. And some kind of reality makes an appearance. References: TechRadar: Best cross play games Skool Daze Daily Mail: Rollover thefts of lorries on the UK Virtu…
 
Today's guest is Manny Akintayo, Co-Founder and Chief Technology Officer at Gentem Health in San Francisco. Founded in 2019, Gentem Health is a Silicon Valley-based company with a simple mission: Get healthcare providers reimbursed more and faster with minimal administrative cost. Gentem accomplishes this by leveraging technology such as Artificial…
 
The ever-changing needs of end-users are a phenomenon that must be addressed to streamline IT services to keep your employees productive and, most importantly, happy. Traditionally, in ITSM, we focus our measurement efforts on outputs, which is essentially the beginning of the end. By measuring IT services in this manner, we will never truly unders…
 
Rounding off our first theme this year of "Thriving Business" we talk to the VP of Global Talent at ServiceNow EMEA, Sally Sourbron. We view a rapidly growing business that nonetheless holds health and wellbeing close to ensure sustainable growth. An authentic approach to wellbeing is enabled by leveraging the core competence of the business - expe…
 
in this episode, Phil really goes deep with his journey. Got to know about this amazing personality. I have been waiting to ask him about Swann award of excellence; hence, we asked him. Barbeque music what else!! Philip of 1990's big baggy t-shirts, baggy jeans, school disco. DOS prompt windows 3.1 Another inspiring story of First interaction with …
 
Sustainability is an important goal for many business leaders and organizations, but what does it mean and where should we start? The Chief Sustainability Officer of Dassault Systèmes, Alice Steenland, answers these questions and shares the leadership skills needed to be successful with sustainability. The conversation includes these topics: -- Wha…
 
Today's guest is Ryan Walton - King, AVP Transformation - Technology and User Experiences at AT&T in Dallas, Texas. Ryan is a successful Transformation executive and top performer with over 20 years of experience leading large enterprise teams, defining and executing strategic direction, delivering business outcomes through process and technology t…
 
Today's guest is Notger Heinz, Principal Engineer Data Science at sennder in Berlin. Founded in 2015, sennder are Europe’s number one digital freight-forwarder platform for Full Truck Loads. With its in-house-developed platform, sennder provides a new level of automation, transparency and efficiency to the European €300 billion road freight market,…
 
Today's guest is Bret Greenstein, SVP and Global Head of AI & Analytics at Cognizant in New York. Cognizant is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Ranked on the Fortune 500 and consistently listed among the most admired companies in the wor…
 
Today's guest is Rameez Tase, Co-Founder & CEO at Antenna in New York. Antenna is an early-stage data analytics startup that is shaking up the way subscription businesses in various industries have access to insightful metrics to make strategic business decisions in today's hyper-competitive environment. They help define the metrics that matter, be…
 
As an Asset Manager, are you competing for time or investment with others in your organization? Can you collect accurate information to secure the ITAM investment you need? HAMx will allow you to operate with agility, control cost and risk and gain complete visibility. We know how to get you back on track! HAMx is best practice. Decades of experien…
 
Today's guest is Emil D. Atanassov, VP of Internationalization at ServiceNow in Dublin, Ireland. Emil is an experienced Vice President with a demonstrated history of working in the computer software industry. He is responsible for providing a meaningful voice to the internationalization strategy and execution at ServiceNow. Headquartered in Califor…
 
Rickard Antblad är nordisk CIO på Compass Group, Världsledande leverantör av måltidsservice och FM-tjänster (Facility Management), ​med över 500 000 anställda.Rickard började som CIO på Compass Group hösten 2019 och strax efter anställningen skedde uppköpet av Fazer Food Services. 2020 skulle bli året då den nya organisationen skulle struktureras u…
 
On June 9th, 2021, Oracle released its new Java Management Service (JMS). The free service is meant to help customers track, monitor, and optimize their Java usage across the entire enterprise. While it may sound great on the surface, using JMS could put customers at a greater risk of being audited by Oracle. Jeff Lazarto, UpperEdge’s Oracle Practi…
 
Today's guest is Puneet Gangrade, Data Science Team Lead at MightyHive in New York. Founded in 2012, MightyHive is the leading data and digital media consultancy that helps marketers take control. MightyHive delivers sustained results from the ground up through advisory for business transformation, privacy-first data strategy and digital media serv…
 
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