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Business Excellence

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Business Excellence

Rael Bricker and Lindsay Adams

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We never expect perfection so EXCELLENCE is about being the best we can be. These podcasts explore multiple areas of business and life to bring the best of the best in our search for excellence. Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together.
 
Each week we share a story, explore insights that can illuminate our path, and interview guests with their own fascinating immigrant journeys, getting to know what’s cool, weird and mental about each other’s cultures showing that we’re all a little messed up but we’re all pretty similar too. Hosted by Carmen Neta & produced by Philip Kidd. Music by Caterina Schrebri #society #culture #immigrantsinireland #migrant #immigrants
 
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Summary of Caleb DeLon “Unless you're one of the rare individuals who actually thrives in that environment, it's going to be best for you to write your book in community. And especially when we're talking about content creation, to bring in someone to ask you questions. In this, this takes speaking your content to the next level. It's one thing to …
 
“The key is the fact that each of the four styles has a slightly different buying preference” TIME STAMP SUMMARY 00:42 The history of using disc 04:29 Looking at the different styles 14:02 Adapting to different patterns 16:25 Know when to use a hard close Where to find Lindsay? Website https://24x7assessments.com.au/ LinkedIn https://www.linkedin.c…
 
“It goes back to leadership, but on a more tactical measure than leading with your core values are leading for excellence as opposed to profitability.” Nick's Top Five Tips For Hospitality Professionals 1. Lead and manage through core values to create a common mission 2. Lead and manage for excellence not just profitability 3. The food and beverage…
 
“And so, if that is more effective with one of my team members, then that's the approach I'm going to take if I'm trying to communicate something to them, and I would hope that they reciprocate with me. “ Drew's Top Five Tips for Executive Leaders 1. Overcoming obstacles in business 2. Communication Skills 3. Vision Buy-in 4. Lead Effective Meeting…
 
“I think sometimes it's really tough to even start the process, because quite often we're not aware that they're there. So, the first step is becoming aware of them.” Top Five (plus a bonus) Tips for Overcoming Adversity 1. Stop the Negative thoughts 2. Being Grateful for what is working right now 3. Being aware of your talent 4. Have a plan 5. Hav…
 
“Being a leader is being able to stand up and actually explained to people where your ethical boundaries are. Because once you explain that you're actually putting yourself out there, that you won’t cross that boundary.” Rael’s Top Five Tips For Leadership Success 1. Ethics and Integrity – drawing the line in the sand 2. Vulnerability – showing wea…
 
“ I really think that we as sales professionals, we in sales, we talk too much, and don't listen enough. And I like to tell people that I train and talk with and coach that you should be speaking, speaking about 30 to 35% of the time. And then that allows the prospect to do the majority of the speaking.” Dave’s Top Five Tips For Sales Professionals…
 
You can find more on Celcia at: Instagram: _cecile_amabo, Twitter: @cebiassemble YouTube: Amabo Cecilia Binwi #cameroon #nasc #immigration #perseverance #triumphofthespirit And for more on the Immigrant’s Journey podcast check out https://www.facebook.com/immigrantsjourneypodcast/ https://www.instagram.com/carmentheimmigrant81/…
 
“I've been able to take this concept, and every single day in some way, improve who and what I am. And over the past 49 plus years, I've made some good progress. And I can't wait to see why I can eventually become over the next 50 to 60 years” Joe’s Top Five Tips For Human Kaizen 1. Worth IT! 2. Pearls 3. Hard 4. Environment 5. Choice TIME STAMP SU…
 
“Well, the number one tip for me is Get outside and go for a walk or move your body in some fashion. So, when we are able to change our environment, we're actually asking our system to start activating flexibility. And that really allows us to engage in new surroundings, which sparks new thoughts, new ideas, in turn creativity, in our system.” Mari…
 
“Okay, I've got my song now recorded, and I've got it, but nobody else knows about it. And so, the question then is to identify the demographics and geographics of your people that you want to expose your product to, you know, in my case, it was a list.” Dave's Top Five Tips For Building a Successful Music Business 1. Create a quality music product…
 
“I think one of the most important things that boards do is they say no to stuff that doesn't fit and yes to stuff that does.” Julie’s Top Five Tips For Being a Valuable Board Member 1. Align everything to your company’s core purpose 2. Get informed about your executive leadership team 3. See the company through the eyes of your stakeholders 4. Sto…
 
And for more on Vasiliki http://www.crookedhouse.ie/ Immigrant’s Journey podcast check out https://www.facebook.com/immigrantsjourneypodcast/ https://www.instagram.com/carmentheimmigrant81/ #immigrants #immigrantsjourney #communityart #dramaeducation #greece
 
Ester has built a life in Ireland as an actress and voice-over artist, we get into all of the above and how she did it in the week's epsiode. For more on Esther check out: https://twitter.com/MsEAJames https://www.instagram.com/ajaymz/?hl=en https://www.spotlight.com/9330-8971-1532 #nigeria #theimmigrantsjourney #immigrants #dublinarts #acting…
 
“The key to creating a sustainable strategy is understanding that every organisation’s strategies are different. And so, the strategy part of it has to rely on some key building blocks.” Rael's Top Five Top Tips for a Sustainable Strategy 1. What happened – What is happening – Where to from here 2. Alignment of leadership personal and business 3. S…
 
“I've got someone in each of those groups that I have a connection with, who can introduce me to my target market. And the beauty is then that for each of those people, I can refer coaches consultants back to them.” TIME STAMP SUMMARY 00:41 Be clear on your target market 04:52 Find businesses with similar target markets 08:40 Invite them to play 13…
 
"What it means is that every business in order to create a rich and robust culture has to define their ethics. And with that, the integrity of the business relative to the society and the environment in which they operate." Rael's Top Five Tips for Creating a Rich and Robust Culture 1. Ethics and Integrity 2. Visible Leadership 3. Openness 4. Share…
 
“I encourage people to have a little list of their favourite clever questions printed out on a card and keep it in your pocket. And so, when you go to a networking event, have a list of your favourite questions that you're going to ask.” TIME STAMP SUMMARY 00:24 Focus on the other person 04:41 Ask clever questions 07:58 Keeping that personal touch …
 
For more on Marta check out www.fourhandsart.com and https://www.martagolubowska.com/ And for more on the Immigrant’s Journey podcast check out https://www.facebook.com/immigrantsjourneypodcast/ https://www.instagram.com/carmentheimmigrant81/ #immigrants #immigrantsjourney #communityart #arteducation #poland…
 
He has created many businesses and talks us through his process and path in this week's episode. #entrepreneurs #irishimmigration #theimmigrantsjourney #nigeria #legos For more on Shalom Osiadi check out https://ie.linkedin.com/in/shalom-osiadi-595b2978 https://escamenu.com/ And for more on the Immigrant’s Journey podcast check out https://www.face…
 
“He was still standing in direct line of fire when he was risking his life to save mine. Bullets are whizzing around us, but he stabilised me in 10 minutes in the brick line of fire. And in the analysis afterwards, he says he doesn't know how my heart didn't stop. All the textbooks say it should have stopped. The only reason he believed that it did…
 
“We didn't develop a detailed business plan. We said let's get something up and running. And we'll see how customers respond. So, we built a website, that some inventory. We were bootstrapping. So, we had to make two with what we had. The only marketing, we did was to set up a Facebook page.” TIME STAMP SUMMARY 01:52 Planning the next step 03:37 Wh…
 
Asylum Archive is a platform open for dialogue and discussion inclusive to individuals who have experienced a sense of sociological/geographical ‘displacement’, social trauma and violence. It is an act of solidarity to bring a different perspective on the life of people who came to Ireland to seek protection’ For more on Vukašin check out www.asylu…
 
“In layman's terms it simply means being able to be more awake and alert, be more relaxed and rested, and being able to see those bigger pictures, see those finer details to fill those bigger pictures, and allow things to happen, more naturally, more organically. And so, you know, usually the top leaders, they're working hard, but they're not worki…
 
"And that's how I trained hypnotherapist’s from across the globe. I've trained thousand's of people from all over the world. And what we want to do is we want to make sure that we're actually dealing with the cause and not just the symptoms. So, it is a programme, but even when you look at it, 12 sessions, that's nothing compared to people who come…
 
“And the current book, which is called do one thing and do one thing deep is about organizations and how we can just be more effective as an organization when we all understand what our purpose is, what the direction is that we are heading, and the part that we play in that.” “Making sure that they're recognising people who are doing the one thing …
 
“ And there's a lot of work still that needs to be done to break down those barriers and reduce the stigma. So, people feel comfortable about talking about the problem acknowledging the problem and having the confidence to go and do something about that because we know that more than 60% of people with incontinence never actually seek help.” “ But …
 
“Audience journey is basically in any kind of presentation, or conversation or speech. It's the moment by moment, emotional, mental journey that the audience takes, while listening to what you're delivering. So, it's the actual in inner exploration, the path they take from where they are, when they come in, to the conversation, or the presentation …
 
“And I tried a number of things to keep the staff that I was employing, engaged and keep them staying working for me for the business longer. And I found over a period of time, what I was doing wasn't working. There was a gap in my skill set. And I didn't know what that gap was. And I remember having a conversation with the HR team at the time and …
 
“I think the biggest challenge is the mental health of our workers or our employees has become really, really important for a whole range of reasons, we are making progress. But I think the biggest challenge is still that we've got a stigma around mental health problems.” “I think there's always an element of overwork. In the community, there's a d…
 
“We will go in and we will look into the business and see how we can translate that in order for your corporate executives to be able to live and breathe the brand.” “Number one would be what is the product or services that you are selling? Yeah, and number two, which kind of customers are you targeting.” “Appearance, behaviour, communication, the …
 
Jullia who is an arts curator with a particular focus on how the public views art shares her story and work in brining art to communities throughout Dublin. For more on Julia Moustacchi https://ie.linkedin.com/in/julia-moustacchi-b5075066 https://www.instagram.com/jujubmouss/?hl=en And for more on the Immigrant’s Journey podcast check out https://w…
 
”So, if you think of a patent, it goes towards an invention. Something that has a functionality, it does something and accomplishes something that would be a patent. A trademark is more on the branding side. When you think of the name of a company, name of a business, a logo, a catchphrase something, it is what the brand is. And then copyrights are…
 
“And so executive presence remains a mystery to so many people.” “Today, leaders need to be able to show empathy, they need to thank their teams, their team members, and they need to just be patient and listen. And so, there's a whole list of different core competencies that we could talk about. But those are at the top of my list. And decisiveness…
 
Join us this week for a fascinating inside look at the challenges Teresa faces in her documentary Untold Secrets about the Tuam mother and baby home with powerful people attempting to block the distribution of her work. #spain #spanishfilmmakers #immigrants #immigratnsjourney For more on Teresa Lavina check out https://www.novaproductions.org/the-t…
 
“Imagine you're in business. And every day you spend one hour learning a new skill, like how to market or how to communicate or how to write copy. And at the end of the year, you have 365 skills like Photoshop or video under your belt what we get to the bottom line to your competitive this.” “So, what's your purpose? How much time do you have? And …
 
“If you get that wrong, it doesn't matter how fancy the graphics, it doesn't matter how good the presentation, it doesn't matter, you know, where you put it, your target market just won't respond to it.” “So, the biggest mistake that I see with people killing their marketing campaigns is that they don't give it enough time.” TIME STAMP SUMMARY 01:1…
 
And we do very little in paid advertising, almost no cold outreach. And people come and find us organically. And in the process of sort of figuring out how we're going to position ourselves in places where potential customers would come and find us versus having to chase after customers sort of led to the creation response.” “Because if you're good…
 
“The area where the brain is most sensitive to and most willing to change is in the area of a risk to survive. So, risk is the area that is rich pickings for changing your behaviour. If you can set up a risk, your brain is interested. Because your brain just wants to survive, right?” “But what we notice is true about that is that for anyone who doe…
 
“Conflict is inevitable. Combat is optional. And in business, particularly when people have a conflict that arises, there's a couple of things that can go wrong, and they go wrong, because nobody ever sits us down and tells us how to manage conflict.” “It's impossible to avoid disputes. What you can do is get to a dispute as soon as it arises and d…
 
“ Take your common returns, procedure, most retailers, you know, if they don't want to take it, they'll find every excuse under the sun not to take it. But that's not for the customer. That's a procedure that they've built in for themselves. So therefore, the customer experience is dilapidated at best, and it doesn't create customer loyalty.” “I me…
 
“And for that you need systems. And this is where our three habits three numbers come in really handy. And if you jump directly into systems and tactics, you might be the wrong systems and the wrong tactics. That's why we say stop, stop, stop! Before we build any system, we map out. And we calibrate with the three strategies.” “You want to get the …
 
“And for the team as well, it means that we've got wider access to talent, because we don't have to nail down into one particular geographical location” “Prior to the pandemic, people were commuting for at least two or three hours a day getting to the office and getting home again. And suddenly their commute is from their bedroom to their office or…
 
“The more I was coaching my clients, executives, businesspeople, the more I realized how meetings were at the heart of what they were doing as a leader.” “The most common mistake I would say is that we're not clear on the purpose of the meeting” TIME STAMP SUMMARY 01:15 The fundamentals of holding a meeting 03:50 Team building through meetings 08:1…
 
Summary of Kellie Koach and Alister McDonald “When I was seven, I announced that I wanted to have my own baby shop. And Abby was like, she was four at the time. And she was like, yes, let's do it!” “But then we actually, you know, did some work in developing our brand and understanding our why and so that was really valuable for me. And then that's…
 
Renowned public speaker, author, and serial entrepreneur talks about life as a businessman and shares some great wisdom from his book Dive In available for free at https://www.raelbricker.com/freebook #australia #southafrica #immigrants #immigrantsjourney For more on Rael Bricker https://www.raelbricker.com/home https://www.excellencepodcast.com/ A…
 
“Working as a healthy, functioning cohesive team, typically working with the leadership team, getting them playing well with each other. Because so often, that's not the case in businesses, but when we can make that shift happen, that then sets the tone across the rest of the business sale going on vision, traction, unhealthy. We utilize a variety …
 
“And as I continue to learn more and more, I wondered if others knew the little golden nuggets that I had come across along the way. So, I really wrote the book to share what I'd learned in the hope that it might have some impact on others in terms of how it lands with them, and really helping them live their journey.” “I think I think team approac…
 
“I would say, everybody knows how to manage their time, but not everybody has the same beliefs about time. And then the second thing is, they don't have the motivation to want to start managing their time, like time management isn't rocket science.” “If you want things to change, you will make the time” “And the doctor said, yeah, we know. So, the …
 
“So, a really simple one would be where you're looking at your expenditure. And you might be able to kind of say, you know what, we're using that software and that software and that software, but if we consolidate it and use this tool over here, we could save nearly $4,000 a year. So that might be something really simple” “I call it a seven minute …
 
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