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The Healthcare Financial Management Association’s award-winning podcast provides industry insights and in-depth stories about hot topics in healthcare finance. podcast@hfma.org
Do you want to keep abreast of the latest in NHS finance and find out what your colleagues around the country are doing when faced with similar challenges? HFMATalk is the podcast for you. In every episode we will explore the topics that are of interest to you and shine a light on good practice in NHS finance and governance. The Healthcare Financial Management Association (HFMA) is the professional body for finance staff working in healthcare. For 70 years it has provided independent support ...
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HFMA’s Voices in Healthcare Finance
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Using the systems thinking approach to tackle the complex issues of health equity and DEI
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19:23
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19:23
Denese Neu discusses how the systems thinking approach can help healthcare organizations organize their health equity and DEI strategies.By HFMA
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HFMA’s Voices in Healthcare Finance
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Women in the healthcare workplace: Hopeful signs and challenges ahead
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20:37
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20:37
Gretchen Berlin, a senior partner in the healthcare practice at McKinsey & Company, discusses the firm's 2021 Women in the Workplace report and related research in the healthcare field. Mentioned in this episode: Some Medicare Advantage Organization Denials of Prior Authorization Requests Raise Concerns About Beneficiary Access to Medically Necessa…
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HFMAtalk
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45: The role of the air ambulance in supporting NHS services
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57:21
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57:21
HFMAtalk speaks to Bill Sivewright, chief executive, and Dr Phil Hyde, medical lead for Dorset and Somerset Air Ambulance. They discuss the vital role of the air ambulance in supporting NHS services and caring for patients and how the success of the Dorset and Somerset Air Ambulance operating model has led to it being rolled out in other areas acro…
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HFMA’s Voices in Healthcare Finance
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Outgoing HFMA National Chair Tammie Jackson reflects on a year of striving for ”Bolder, Brighter, Better”
19:08
19:08
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19:08
Tammie Jackson, HFMA's 2021-2022 National Chair, discusses how delaying her tenure due to the pandemic changed the message she wanted to share, how that message was received, and her final thoughts as she winds down her term. Mentioned in this episode: Addressing today's healthcare challenges requires the right data Reframe work challenges as oppor…
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HFMA’s Voices in Healthcare Finance
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CMS Principal Deputy Administrator Jonathan Blum discusses price transparency, surprise billing and the future of value-based payment
26:18
26:18
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26:18
HFMA President and CEO Joe Fifer interviews Jonathan Blum, principal deputy administrator and COO at CMS. In this interview, Blum discusses how CMS plans to phase out the public health emergency, how price transparency and surprise billing legislation are being received by provider organizations, and the effect the pandemic will have on CMS's value…
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HFMA’s Voices in Healthcare Finance
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Come for the free haircut, stay for the behavioral health education: How the latest healthcare disruptors are meeting patients where they are
28:46
28:46
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28:46
HFMA Policy Director Shawn Stack and HFMA Senior Editor Nick Hut follow up their March webinar on healthcare disruption with an episode-length Beyond the News segment about the latest innovative ventures.By HFMA
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HFMAtalk
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44: In conversation with Bill Shields
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Mark Orchard speaks to Bill Shields, chief financial officer at Bermuda Health Board. Bill discusses his long and successful NHS finance career, his move to Bermuda, and what the future may hold for him, as well as reflecting on the factors that have shaped his career so far.
Voices in Healthcare Finance presents The Body of Evidence, a podcast from Dr. Christopher Labos and Jonathan Jarry. In this episode, hosts Jarry and Labos speak with Dr. Barbara Hofer and Dr. Gale Sinatra, the authors of the book Science Denial: Why It Happens and What to Do About It.By HFMA
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HFMA’s Voices in Healthcare Finance
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Anthony Comfort of VisiQuate discusses opportunities for technology in healthcare, both in the clinical space and in revenue cycle
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25:56
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25:56
The pandemic pushed healthcare organizations to consider how they were using their technology and where the greatest opportunities lie. This week, Anthony Comfort of VisiQuate discusses some of those opportunities as well as barriers to success. Also in this episode, Brad Brotherton of BKD discusses how his firm stands out and how its merger with D…
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HFMA’s Voices in Healthcare Finance
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The negative effect of fat bias on health outcomes
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35:56
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35:56
Cardiologist and epidemiologist Dr. Christopher Labos discusses weight bias in healthcare, including what health indicators to focus on instead of weight and how to help patients who are at risk improve their health outcomes without explicit or implicit fat shaming. Mentioned in this episode: What to know about obesity discrimination in healthcare …
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HFMAtalk
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43: The MedTech funding mandate and removing barriers to innovation
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34:25
The MedTech funding mandate was launched in April 2021 with the aim of getting NICE approved medical devices, diagnostics and digital products to the NHS frontline quicker and with fewer barriers. In this episode Sarah Tyers, policy lead for the MedTech funding mandate at NHS England and NHS Improvement, discusses what the mandate is, how finance a…
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HFMA’s Voices in Healthcare Finance
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Why people and process are the keys to revenue cycle innovation
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15:46
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15:46
Michael Duke, an author and partner within the commercial healthcare segment at Guidehouse, discusses how people and process should take precedence over technology in revenue cycle. He also talks about how sponsor organization Red Dot can assist teams that are struggling with motor vehicle accident accounts. Mentioned in this episode: The McPherson…
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HFMA’s Voices in Healthcare Finance
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Your patients’ missed screening means advanced cancer: Here’s how to get patients back and how to treat them in the comfort of their own homes
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27:10
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27:10
Dr. Andrew Hertler, chief medical officer at New Century Health, discusses what healthcare organizations can do to catch up on patients' missed cancer screenings. He also shares new developments in oncology that could see patients receiving treatment at home or doing virtual follow-up care. Also in this episode, HFMA's Katie Gilfillan talks about t…
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HFMAtalk
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42: Integrated care systems and improving environmental sustainability
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48:43
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48:43
Alexis Percival, environmental and sustainability manager at Yorkshire Ambulance Service, and Dr Aarti Bansal, GP and founder of the Greener Practice Network, both have leading sustainability roles within Humber Coast and Vale Health and Care Partnership. In this episode, they discuss how integrated care systems can drive sustainability, the health…
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HFMA’s Voices in Healthcare Finance
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The real reason people don’t get vaccinated for COVID-19? They don’t feel like it.
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31:19
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31:19
Jacob Braude, a principal at ZS, discusses research his company conducted about how the unconscious parts of the brain affect decisions around vaccination. Also in this episode, CEO Michael Bumann from sponsor Red Dot discusses his ideal client, the hospital CFO who sees value in working with an entrepreneurial company that can help improve collect…
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HFMA’s Voices in Healthcare Finance
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To patients, the financial experience isn’t separate from the clinical one. Here’s how to leave them with a good lasting impression.
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21:07
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21:07
HFMA President and CEO Joe Fifer interviews Jason Wolf, president and CEO of The Beryl Institute and a speaker at HFMA's upcoming Revenue Cycle Conference, about the importance of remembering the "human experience" in all aspects of healthcare. Mentioned in this episode: The role of revenue cycle in elevating the human experience in healthcare…
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HFMA’s Voices in Healthcare Finance
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Design thinking: A human-centric approach to problem solving in healthcare
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19:17
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19:17
Jess Roberts from the University of Minnesota discusses how the iterative process of design thinking can help healthcare organizations solve problems. Also in this episode, Michael Bumann of sponsor Red Dot discusses how his clients have taken the millions of dollars they've gained through using Red Dot's motor vehicle accident account platform to …
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HFMAtalk
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41: Reflecting on the journey of West Yorkshire Integrated Care System
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46:14
In this episode, Jonathan Webb, lead director of finance at West Yorkshire Integrated Care System, Jane Hazelgrave, director of finance at Mid Yorkshire Hospitals NHS Trust, and Dawn Hanwell, chief finance officer and deputy chief executive at Leeds and York Partnership NHS Foundation Trust, reflect on how system working has progressed in their ICS…
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HFMA’s Voices in Healthcare Finance
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How fried chicken is doing social good in Ohio, and what that could mean for the healthcare industry
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22:34
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22:34
HFMA President and CEO Joe Fifer interviews Joe DeLoss, a social entrepreneur and the owner of fast casual restaurant Hot Chicken Takeover, about how the healthcare industry can create social good from the inside out. DeLoss will deliver a keynote at HFMA's Revenue Cycle Conference in New Orleans in March.…
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HFMA’s Voices in Healthcare Finance
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The Valentine’s Day episode: Karin Hurt and David Dye discuss the whys and why nots of workplace romances
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25:09
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25:09
Karin Hurt and David Dye of Let's Grow Leaders discuss how to navigate workplace romances, whether you're a member of a couple or the manager of team members who start dating. Also in this episode, sponsor Red Dot's CEO Michael Bumann discusses how a partnership with his company can help break down silos and add to trust among leaders, staff and pa…
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HFMA’s Voices in Healthcare Finance
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Patients have access to more information than ever. How should we be talking to them about it?
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20:30
The Information Blocking Final Rule from the 21st Century Cures Act and federal transparency initiatives like the No Surprises Act have given patients more access to information than they’ve ever had before. On this episode, Terry Hush, CEO of Roji Health Intelligence, discussed how that access should change the conversations providers are having w…
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HFMA’s Voices in Healthcare Finance
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How avoiding an awkward waiting room conversation can contribute to better health among transgender people
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30:35
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30:35
The cover story in the Winter 2020 issue of hfm magazine focused on the issue of deferred care during the pandemic. But deferring or avoiding healthcare is not a purely pandemic problem. Transgender patients are just one group that routinely avoids going to the doctor because they fear discrimination by the healthcare system. On this episode, Rodri…
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HFMAtalk
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40: The finance role in addressing health inequalities
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36:55
Addressing health inequalities has been recognised as a key priority for the NHS. In this episode, Dr Bola Owolabi, director for health inequalities at NHS England and NHS Improvement; Hannah Witty, CFO at Central and North West London NHS Foundation Trust; and Duncan Orme, acting CFO at Nottingham University Hospitals NHS Trust, discuss health ine…
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HFMA’s Voices in Healthcare Finance
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Healthcare 2030: The Chartis Group and Bank of America discuss embracing disruptors and rethinking care delivery
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22:41
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22:41
Melissa McCain, director and leader of the consumer access digital transformation practice of The Chartis Group, and Charles Alston, market executive leader of Bank of America’s healthcare team in the southeastern U.S., discuss HFMA’s Healthcare 2030 series and share insights about what hospitals and health systems should be considering as they pla…
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HFMA’s Voices in Healthcare Finance
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What would you do if your best employee quit tomorrow? Anton Gunn shares the secrets to effective succession planning.
33:19
33:19
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33:19
Leadership consultant Anton Gunn discusses why succession planning is important not only for C-suite executives but everyone in an organization. He also shares insights about how to train and develop up-and-coming leaders either to take over or to leave the organization for a better opportunity. This episode is sponsored by Red Dot. On today's epis…
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HFMA’s Voices in Healthcare Finance
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The HFMA editorial team discusses the biggest healthcare stories of the year and looks ahead to 2022
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25:19
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25:19
HFMA's award-winning editorial team looks back on key stories from 2021 in the news, hfm magazine, HFMA's Community, the podcast and more. Mentioned in this episode: HFMA News HFMA Community The economics of a telehealth visit: A time-based study at Penn Medicine The great resignation: Reality or myth? “You are never off the record on social media.…
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HFMA’s Voices in Healthcare Finance
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Policy analyst and hfm columnist Paul Keckley discusses the cost effectiveness of health
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20:31
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20:31
HFMA President and CEO Joe Fifer interviews Paul Keckley, managing editor of The Keckley Report and author of an upcoming column in hfm magazine about the economy and healthcare spending, public health and the pandemic, and the cost effectiveness of health. Mentioned in this episode: The Future of Strategic Investment…
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HFMA’s Voices in Healthcare Finance
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Adopting the first responder mindset in leadership
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20:16
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20:16
Michael Bumann is the founder and CEO of Red Dot, a company that specializes in resolving motor vehicle accident accounts for healthcare organizations, and his history as a firefighter and EMT informs every aspect of his business. In today's episode, Bumann discusses what lessons leaders can take from first responders to take action in times of gre…
