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In modern business, success is measured by growth. But how should businesses enable themselves to efficiently grow? There are so many answers to that question that it can make you feel crazy! The Growth Enablement Madness Podcast, hosted by BrainSell Founder Jim Ward, offers a go-to source for growth enablement strategies, stories, and technologies.
 
What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? Lawyers (and other professionals) aren't in the same "service" industry as those companies, but that doesn't mean we can't benefit from employing their rigorous service mindsets. We give you inspiration and tactics to smooth out your processes, bolster your reputation, and increase your revenue - every episode of Five Star Counsel has actionable tips for you to build the firm that clients rave ...
 
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show series
 
Courtney Arrington is a certified public accountant and accounting influencer. Courtney owns and operates a virtual accounting practice offering tax and accounting services to social media influencers and small businesses. Courtney received her degree in Accounting from Virginia Commonwealth University. After college, Courtney began her career in p…
 
Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Nick Rainbird, of Entegraty Rainbird Business Solutions who specialize in SageCRM consultancy, implementation, and support services to both the Sage business partner and Sage customer community. In this episode David asks Nick to walk through a few more customer s…
 
Vivian J. Paige, MBA, MS, CPA, CGMA has extensive experience in taxation and accounting. She was a successful sole practitioner until selling her firm 10 years ago and joined the faculty of her alma mater, Old Dominion University. She is currently a member of the faculty at Christopher Newport University, where she serves as a mentor to the next ge…
 
Lorena Diaz currently lives in Barcelona but is a citizen of the world. After graduated in Psychology, she started her career in Ireland where she acquired international experience in a Recruitment consultancy called CPL. Then she opened and managed a new CPL branch in Barcelona. Since early 2018 has worked at Sage as a Talent Acquisition Partner, …
 
How much do you earn every year from referrals? What if you could dramatically increase that number with some simple steps? Our guest this week is Stacey Brown Randall, Referral Ninja Master, and creator of the Referrals Without Asking strategy. Her program is designed to generate referrals without asking, without manipulation or feeling inauthenti…
 
Bill Woolsey is the President and Founder of FiveTwo, a network that equips faith-based entrepreneurs to launch a variety of sustainable startups. In 2015, the network launched a "Mother Teresa meets a friendly Mark Cuban" education process that helps entrepreneurial leaders to grow their dreams into nonprofits and small businesses that make a diff…
 
Kevin Cullen is the president of Leadera Consulting Group. He has spent 40 years working in the field of personal and organizational transformation, providing business consulting, training, and development to individual leaders and Fortune 500 companies. His expertise and commitment to the development of leadership skills within an organization hav…
 
Throughout the first year in our podcasting journey, we've learned a lot from our guests, and our core tenets have been honed and adjusted. We thought we'd take this time to refresh our growing audience on the essentials, and talk about the core concepts of Five Star Counsel that have come into even clearer focus. We'll discuss our show's goals, ou…
 
In this episode of the Growth Enablement Madness Podcast, we sat down with Latané Conant, Chief Market Officer at the account engagement platform provider 6sense. We discussed the reception of her recent book, which covers the next generation of account-based sales and how companies can battle the “Dark Funnel” to engage buyers when and where they …
 
Gary Thomson, CPA, serves as a Practice Management Consultant to CPA Firms with a focus on strategy, leadership development and coaching, succession planning, owner compensation, M & A, culture, profitability, and innovation. Gary leverages his 35-years of public accounting to advise firms for the future. He is also a featured speaker on topics suc…
 
Ron Nash is an experienced business operations leader who has successfully developed and scaled multiple high-valued technology companies. He is known for executive leadership of high-growth breakthrough technology companies as well as for providing critical executive leadership in both rapid growth and turnaround situations in multibillion-dollar …
 
Are you fearing a new future where big tech companies push you out of business? Where the Amazon of legal services makes you obsolete? My guest and I are here to tell you to put those fears to bed. Conrad Saam is the founder of Mockingbird Marketing, an agency focused on marketing for the legal industry. He previously spent 6 years running marketin…
 
Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Nick Rainbird, of Entegraty Rainbird Business Solutions who specialize in SageCRM consultancy, implementation, and support services to both the Sage business partner and Sage customer community. In this episode, we talk to Nick about the practicalities of running …
 
Are you ready to bring on new associates? Great! Now, how do you expect those new employees to know and understand your firm's processes, values, and work culture? You can't just throw them in the ocean and assume their law school knowledge will keep them afloat. That is old-school, 1984-law firm stuff, and we have to be better than that. Modern on…
 
Kevin Snow is a sales expert and a serious technology geek who knows how to help his clients take their automation game to the next level and is changing the game of business development. With a 20-year career working with brands like Frontier Communications, Nextel, Salesforce, and BNI, his knowledge, skills, and understanding of communication and…
 
Is a client going to pay for a service they don't value? Even if they do, are they going to be happy about it? Ed Kless is the Senior Director at Sage Accountants Solutions and host of the Soul of Enterprise podcast. Ed has fantastic takes on pricing and billing for professional services, and we had him on the show this week to discuss the concept …
 
Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Nick Rainbird, of Entegraty Rainbird Business Solutions who specialize in SageCRM consultancy, implementation, and support services to both the Sage business partner and Sage customer community. In this episode Nick talks about his beginnings with supporting CRM f…
 
Alan Berrey. Subject matter experts are the most valuable members of any organization. They establish a vision, forge paths, create products, solve problems, sell customers, and cure ailments. Companies cannot prosper without experts. Early in Alan Berrey's career, he recognized the influence of technical experts. In the decades since, he has chron…
 
Lee Cockerell is a customer service icon, and I was thrilled to have him join our show. Lee served as the Executive Vice President of Operations for the Walt Disney World Resort for ten years. This means he ran 20 resort hotels with over 24,000 Guest rooms, 4 theme parks, 2 water parks, 5 golf courses, a shopping village & nighttime entertainment c…
 
In this episode of the Growth Enablement Madness Podcast, we sat down to chat with Laura Fitton, the Founder of Enough.co! Laura helps companies better understand how their earnings, spending, savings, and investments impact the ongoing climate crisis. The goal is to help educate businesses on climate-friendly business growth with the hopes of slow…
 
David Carmell is the founder of both DEALROCKiT and STARTUP ROCKiT and a top 50 global fintech thought leader who felt there had to be a better way for individuals and businesses to accelerate transactions, fast-track growth and launch new ventures and next acts. He recognized finding a better way required building something new. With that in mind,…
 
Roger Philipp. For almost 30 years, Roger has motivated aspiring CPAs to pass the CPA Exam. As the lead instructor for Roger CPA Review, Roger connects overarching themes with helpful tips and tricks for the Audit, Business Environment & Concepts, Financial Accounting & Reporting, and Regulation sections of the CPA Exam. Throughout the program, Rog…
 
Does the term "Sales" make you shiver? Are lawyers, law firms, and legal services somehow above a lowly sales process? Sales is all about need fulfillment, and your clients have needs! That you can fulfill! You're not selling them on something they don't need, you're helping them solve their problem, or move their needle on an important issue. Stev…
 
Bharat Kanodia has appraised over 2000 businesses and signed off on assets worth $2.6 trillion in value. He has appraised unique assets like the Golden Gate Bridge, Atlanta Airport, Uber, Airbnb, Yahoo!, Brooklyn Bridge, Mirage Casino LV, among many others. Bharat is the Founder of Veristrat, a company that helps startup founders and VCs by telling…
 
​​​​​​​In our latest Leading Forward podcast episode, Maureen gets personal with Anne Hagen, CPA, VSCPA board chair and CEO of the Masonic Home of Virginia. They discuss life and death, running a retirement community during a pandemic and leading a $100,000 centennial campaign honoring the first Black CPA in the United States.…
 
Before Spreadsheet.com, Matt Robinson was founder and CEO of Rollbase, a low-code rapid application development platform acquired by Progress Software, and Recruitforce.com, a SaaS applicant tracking system acquired by Taleo, now known as Oracle Taleo Business Edition. He has a BS in Mathematics from Bates College and an MS in Management from Stanf…
 
Across three episodes, Jeff Richards & David Beard from the Sage CRM team, talk with Ken Schmidt from s5CRM.ca, based in London, Ontario, Canada. In this episode Ken explains how his latest product, S5Maps, is much more than just another route mapping tool, we ask Ken what he'd like to see in future releases of Sage CRM and Jeff outlines some thoug…
 
David is a Digital Evangelist and Catalyst for Change. He helps accounting firms grow their Client Accounting & Advisory Services practices. The future of accounting is all about real-time information. A graduate of CUNY Baruch College, and LIU C.W. Post, he has held high-level positions at the Top 3 accounting software providers. He is also an adj…
 
How much time could systems and processes save you every week? If one new program or app or template could save you 2 hours a week, would you use it? Stacy Carlson is the Partner Manager at TextExpander, where she helps businesses consistent communicate smarter and faster across all their channels. She focuses on systems and processes, and is a sel…
 
Gail Perry is the Editor-in-Chief at CPA Practice Advisor magazine, a print and online magazine that provides news and commentary as well as insights on technology solutions to help members of the accounting profession grow and succeed in their practices. She also is a tax accountant based in Indianapolis, financial planning advisor. Author of more…
 
Dan Kraus is Vice President of Global Sales and Marketing at Vision33 and brings over 30 years of experience in the business software industry. During this time, he has led the development and execution of product, sales, and marketing strategies for some of the world’s largest ERP software brands. His career has been dedicated to helping businesse…
 
Do clients need to understand the process, terminology, and documents we're creating for them? Of course they do, and clients are much happier and less stressed when they understand what's going on. And, as a bonus, they appreciate us and the value what we bring to their situation. But how do we make it easier to explain and translate the specific …
 
Jody Padar been described as a “feeling leader” - someone who is driven by a passion to foster real change in the accounting profession. Her path started in the tax department of a mid-size public accounting firm. Since then, her experiences leading her own firm (New Vision) and the transformational #radicalcpa movement have inspired her to look fo…
 
Jason Parr is the President and CEO of Peisner Johnson, a State and Local Tax Consulting Firm. "We are the sales tax people"... we help companies gain peace of mind when it comes to sales and use tax obligations. Parr has been with the Firm for 25 years, starting out as a staff assistant in 1996. He grew up in the Firm, and has a deep knowledge reg…
 
Is your intake process getting your firm the results it needs? Is your intake process creating barriers for potential clients? Could it be refined or totally reworked? This week, we're joined by Billie Tarascio, successful attorney and co-author of Tiger Tactics: Powerful Strategies for Winning Law Firms. Billie is a master of the intake process, a…
 
Across three episodes, Jeff Richards & David Beard from the Sage CRM team, talk with Ken Schmidt from s5CRM.ca, based in London, Ontario, Canada. In this episode Ken reflects on the changes that working from home has meant for businesses investing in CRM, the extensive usage he has made of web self-service for customers and Jeff reflects on the ris…
 
In our latest Leading Forward podcast episode, we talk with Ace Callwood, facilitator and director at Envoy, about finding our place in a post-pandemic world, leading with your head, heart and hands and getting reacquainted with ourselves and our colleagues. Listen to the full podcast here, and now you can watch the podcast recording here.…
 
Katie Dooley is the Founder of Paper Lime Creative, a branding and design agency in Edmonton, AB. Katie’s passion and talent for design have made her the first choice for businesses looking to amplify their branding. Her love of design and art took shape at a young age, and since then, she’s been soaking in as much knowledge about art, business, an…
 
You don't have the time or luxury of slowly getting new employees up to speed. You owe it to yourself and your firm to get new hires trained efficiently. This week, Matt Gjertsen joins us - he's a former U.S. Air Force instructor pilot and Manager of Training and Development for SpaceX who's founded Better Every Day Studios, focused on transforming…
 
Fred Figueiredo personal mission is to bring people closer together. Workwise, he specializes in mentoring and coaching organizations to accelerate the pace of business innovation. At Sage, he is the co-founder of the Continuous Innovation Community, a volunteer-based movement designed to create a thriving community of Sage colleagues who are excit…
 
Howard Tiersky is the Wall Street Journal bestselling author of Winning Digital Customers: The Antidote to Irrelevance. He was named by IDG as “One of The Top 10 Digital Transformation Influencers to Follow Today,” and by Enterprise Management 360° as “One of the Top 10 Digital Transformation Influencers That Will Change Your World.” Howard has lau…
 
What kind of questions are you asking in your interviews? Do you know what are you even looking for? This week, we're chatting with Davis Nguyen. Davis is a former consultant and founder of My Consulting Offer, where he coaches recent graduates and students on how to get through the interview and promotion process at management consulting firm McKi…
 
Bill Gaustad is the Manager of Channel Sales at SPS Commerce, responsible for driving growth through strategic partnerships. With over 10 years of experience in the industry, Bill has worked with thousands of customers, partners, and system publishers with the main goal of solving complex business problems through solutions, relationships, and expe…
 
Dmitry Karpov is a co-founder and Chief Innovation Officer at ElectroNeek Robotics, an award-winning RPA platform for managed service providers and IT teams. ElectroNeek was founded in 2019, and it took the company less than two years to be named a momentum leader along with global RPA leaders, report a 5x annual revenue growth in 2020, and reach $…
 
Is your website god's gift to legal world? Perfect in every way? I'm gonna bet there's at least a *little* room for improvement, if not a lot. You could be leaving a lot of deals on the table, and passing on a ton of revenue by not optimizing your site for conversions. Our guest this week gives us some simple changes and things to consider when des…
 
Across three episodes, Jeff Richards & David Beard from the Sage CRM team, talk with Ken Schmidt from s5CRM.ca, based in London, Ontario, Canada. In this episode, we talk to Ken about their entry into the world of Sage CRM back in the early 2000s, the customers he has worked with, and how he positions solutions with integrations, web self-service, …
 
How do we integrate new tech in a way that improves the experience for clients and makes it easier for you and your employees to serve your clients? Colin Levy is a legal technologist and former in-house attorney who explains how not all technology, even legal-specific tech, is appropriate for every practice. Tech can be a distraction and a roadblo…
 
Ford Baker, CPA, has over 35 years of experience in the public accounting industry with 20 years of experience running a firm, BaCo Group, PLLC. Ford had a passion for improving efficiency and removing unnecessary clutter when he saw what the industry was doing to his health and lost 200 pounds after the fact, so he developed a transaction-based wo…
 
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