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Digital transformation relies on data from across the organization, ranging from operations to customer service, financials, and employee well-being. In this conversation, we learn how KeyBank's Chief Information Officer, Amy G. Brady, uses data in daily operations and to drive digital transformation. Amy's mandate as CIO overs the company's techno…
 
Zoho co-founder and CEO, Sridhar Vembu, has developed a clear sense of ethics that guide social impact and corporate responsibility at Zoho. His perspective informs the products, culture, and philanthropy activities of this extraordinarily successful enterprise software company. During this in-depth conversation, Sridhar Vembu explains how he runs …
 
The digital transformation of supply chains has accelerated as customer expectations have evolved over the last year. What are the characteristics of a robust supply chain and what does sustainability in supply chain mean? To answer these we spoke with Allan Dow, President & CEO of Logility. Dow has more than 30 years of experience in strategic pla…
 
How does a major Swiss insurance drive digital transformation by focusing on company culture, new business models, and moving to the cloud? We speak with the Chief Technology Officer of Baloise Group AG, Dr. Alexander Bockelmann, to learn more. In this conversation, you will learn about: -- Transformation and the digital strategy roadmap at the Bal…
 
As business evolves in 2021, what are the implications for marketers and how should they plan strategy and make investment decisions? We speak with Bill Wohl, a top marketing and communications leader, about core topics of concern to Chief Marketing Officers in 2021. This conversation covers a broad range of topics, including: -- 2021 marketing str…
 
What is the role of government policy in protecting society and democracy from threats arising from misinformation? Two leading experts and members of the UK Parliament, House of Lords, help us understand their report Digital Technology and the Resurrection of Trust. In this video, you will learn about: -- The House of Lords report on trust, techno…
 
For many organizations, the promise of great experience and service is an elusive and challenging goal. In this conversation, Oracle’s Senior Vice President of Global Marketing, Nate Skinner, explains how your company can create unforgettable customer experiences. In this video, you will learn about these topics: -- Customer experience at Oracle --…
 
How should Chief Information Officers allocate time, resources, budget, and planning for 2021? One of the most world's most prominent CIO influencers shares his advice. In this discussion, we explore the following topics: -- What is a Chief Information Officer (CIO)? -- Characteristics of innovative CIOs -- What challenges do CIOs face? -- Organiza…
 
Supply chain management (SCM) is a competitive differentiator at Unilever. The Unilever supply chain extends beyond the manufacturing process into the core of digital transformation using artificial intelligence to manage supply chain risks and ensure the company can meet customer demand. To learn more, we spoke with Wendy Herrick, Unilever's head …
 
This video is about marketing strategy for 2021. How can modern marketers adopt the latest digital technologies while keeping the benefits of "classical" marketing? The Chief Marketing Officer of Mastercard, Raja Rajamannar, explains marketing disruption and offers a CMO playbook for 2021. During this conversation, we discuss how to allocate budget…
 
Team collaboration is essential for product designers to create beautiful objects while working within the technical and financial constraints of manufacturing. We speak with an award-winning designer and a manufacturing veteran to learn about the product design process and digital transformation in manufacturing. In this conversation, we discuss t…
 
What are the social, political, and government policy aspects of artificial intelligence? To learn more, we speak with Lord Tim Clement-Jones, Chairman of the House of Lords Select Committee on AI and advisor to the Council of Europe AI Committee. In this conversation, we discuss: -- What are the unique characteristics of artificial intelligence? -…
 
How should Chief Information Officers prioritize strategy, planning, and investment strategy for the year 2021? And where do CIO responsibilities and CIO priorities intersect with customer experience and corporate culture? In this episode of CXOTalk, two seasoned CIOs offer practical tips and advice to guide CIO decision-making in 2021. We discuss …
 
Chief Information Officers and information technology management must prepare their investment strategies for 2021. In this episode of CXOTalk, Bill Briggs, Global Chief Technology Officer of Deloitte, presents CIO challenges and opportunities. The conversation is based on the Deloitte Tech Trends 2021 report, which discusses IT planning and govern…
 
Using communications to manage a crisis and protect your reputation is central to media training. Companies face reputational risks every day, but few are ready to respond appropriately when a crisis hits. In this episode of CXOTalk, the former Chief Communications Officer of United Rentals explains how to prevent PR nightmares with many crisis com…
 
Digital twins are a key piece of the digital transformation puzzle. Digital twins create an accurate virtual replica of physical objects, assets, and systems to boost productivity, streamline operations and increase profits. In this episode, GE Digital’s Chief Technology Officer, Colin Parris, explains how these virtual models can accelerate digita…
 
With gender equality still an issue in workplaces worldwide, how can we create diversity and inclusion programs to empower women? Common solutions include formal mentoring, education for employees about diversity, and training on unconscious bias. Recently, women-led initiatives have promoted diversity in the workplace, following research that show…
 
Disruptive innovations in technology have created profound social impacts that affect virtually every facet of society from politics to the distribution of wealth and economic opportunity. In this episode, Malcolm Turnbull and two other prominent guests discuss social responsibility, economic turmoil, technology disruption, misinformation, and the …
 
Customer experience is increasingly important for every CIO. How can Chief Information Officers incorporate the lessons of customer experience while retaining focus on system uptime and other operational activities? Two leading Chief Information Officers share their thoughts and advice. In this conversation, we discuss: -- ​Role of the CIO in custo…
 
Successful relationships between Chief Financial Officers and Chief Information Officers can drive business transformation, innovation, and agility. To learn more, we spoke with the CIO and CFO of cloud computing leader, Workday, to explore their relationship and role. Robynne Sisco is President and Chief Financial Officer (CFO) at Workday and over…
 
Servitization is an essential part of digital transformation for jet engine manufacturer Rolls-Royce. The company’s servitization journey has improved customer experience and satisfaction while enabling a business model based on data, analytics, and a digital platform. To learn more about the Rolls-Royce service strategy, we spoke with Russell Mast…
 
Digital health means AI and machine learning based on platforms that aggregate patient data. This healthcare transformation raises challenging issues such as ethics in healthcare, transparency in AI algorithms, and equality of access to healthcare. We speak with Dr. John Halamka, President of the Mayo Clinic Platform, and Dr. Daniel Kraft, one of t…
 
Social impact and corporate social responsibility are central to the mission and activities of Sridhar Vembu, the CEO and co-founder of enterprise software vendor Zoho, maker of products such as Zoho CRM. Read the full transcript: https://www.cxotalk.com/episode/social-impact-zoho-ceo-corporate-responsibility In this wide-ranging interview, we spea…
 
The CIO role offers unprecedented opportunities for Chief Information Officers who understand how information technology can support core innovation agendas in the enterprise. To learn more, we speak with Sanjay Mirchandani, CEO of storage management supplier Commvault. Among the important topics that Sanjay covers are: -- How does data increase bu…
 
The Chief Information Officer role is central to business process transformation and corporate innovation. In this episode of CXOTalk (#676), we talk with two prominent CIOs about the CIO role in 2021. The conversation goes beyond cloud computing strategy and digital transformation into the CIO agenda and the most important CIO priorities for infor…
 
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