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Life is complicated, but we love simple answers. AI and robotics are changing the nature of work. Emojis change the way we write. Fossil Fuels were once the engine of progress, now we're in a race to change how we power the planet. We're constantly trying to save ourselves...from ourselves. Join Anthropologist and culture expert Dr. Adam Gamwell for curated conversations with humanity’s top makers and minds on our creative potential through design, culture, business and technology. Change yo ...
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This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of hum ...
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show series
 
Contemporary AI systems are typically created by many different people, each working on separate parts or “modules.” This can make it difficult to determine who is responsible for considering the ethical implications of an AI system as a whole — a problem compounded by the fact that many AI engineers already don’t consider it their job to ensure th…
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The idea of pleasing customers goes back as far as the beginnings of human history. A 3,800 year old clay tablet with cuneiform writing from the city of UR is perhaps our evidence of customer complaints. A man named Nanni complained about the quality of copper he received to Ea-Nasir, along with issues with subsequent delays. A quote from the table…
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People with disabilities often face accessibility issues in physical environments, such as a lack of ramps, narrow doorways, and inaccessible transportation. Every barrier is a reminder that designs are choices, ones made without people with disabilities at the decision-making table. But solving these problems requires more than physical adjustment…
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In this episode, Angela Saini, award-winning science journalist and author of “The Patriarchs: How Men Came to Rule,” traces the material and social roots of patriarchy with host Adam Gamwell. The duo explores how anthropology can help us better understand the patriarchy and patriarchical power by contextualizing and breaking down big ideas. Anthro…
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When we think of robots, we tend to think of things like R2-D2, the Terminator skeleton, or a piece of machinery that automates the construction of goods in an assembly line. But that’s not all there is to robots — something anthropologist and roboticist entrepreneur Lora Koycheva understands perfectly well. In this episode, Lora shares her unique …
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In today’s data saturated world, businesses are looking for ways to cut through the noise, and consumers are looking to feel seen and heard. Tools and techniques from the social sciences like Anthropology and Sociology can help organizations thrive in today's complex world by focusing on people’s lived experience in context. Learning to see connect…
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The COVID-19 pandemic forced many of us individually and as a global cohort to reassess how and why we live the ways that we do and what really matters to us. Through the pandemic, we may have also felt moments of awe at the natural world and questioned our place in it. In moments like these, we’re afforded glimpses into how we choose to operate in…
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Designing for an international audience can provide challenges to the experience designer. If we are going to design with the cultural norms and expectations in mind, how do we handle when the number of cultures we are catering to seems to always increase? This also is a major challenge when living in a multicultural society where we have people fr…
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How to Build a More Resilient World The COVID-19 pandemic leveled the playing field between those who have the privilege to avoid or mitigate disasters and those who don’t. But the pandemic is just one of many ongoing challenges and crises that people are and have been facing for years. In addition to raising awareness, much of the work that we hav…
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In today’s episode of This Anthro Life, anthropologists Elizabeth Briody and Phil Surles join host Adam Gamwell to discuss their latest project: Anthropologists on the Public Stage, a self-paced video course for social scientists who want to increase their public presence and impact. Adam, Elizabeth, and Phil reflect on making the series, what they…
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In a media environment where we are beset on all sides by messages, it can be hard to connect with your audiences. More challenging still is educating and impacting. We are all familiar with ads on television for different medications, from restless leg syndrome to depression to atrial fibrillation to skin problems to Wilfred Brimley “diabetus” adv…
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One of the lessons of the pandemic is raising the relevance of the workplace as a physical location in which people come together to accomplish their tasks. There are numerous stories of empty locations and attempts by employers to bring people back. Some of these attempts involve enticements, while others involve threats. Both speak to the growing…
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Consumers today find brands through many online sources, including search engines and social media. And with the rise of hyper-personalized ads, consumers are constantly being bombarded with brands that seem to speak to their needs and interests. Given such a landscape, it’s becoming increasingly apparent that brands need to move beyond business fu…
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In experience design, there is design thinking, design doing, and design strategizing. Seldom do all three things come together in one package. This clearly presents a problem. Thinking isn’t enough without the doing. And doing isn’t enough without a strategy for what we are doing and why we are doing it. How to tie these things together becomes no…
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One of the most enjoyable aspects of being an experience designer, or a designer of any kind, is the opportunity to make unexpected connections in order to deliver new experiences. Often this starts in our backgrounds of study. Because there are so few programs targeted in experience design, the majority of designers combine their educational backg…
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Indigenous cultures around the world have a trickster god or figure in their mythos. For example, the Pacific Northwest Native Americans have the Raven, a selfish, hungry, and mischievous figure who transforms the world. Stories tell how the Raven brought out the sun, moon, and stars to light the world only by cleverly deceiving others. In today’s …
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One of the fascinating things about doing experience design is the innumerable ways in which we can apply our understanding and work. While we might talk about silos such as customer, user, employee, patient, and the like, it always comes down to people. Or, some might say, humans. And it is not just that we are dealing with humans in our design, b…
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Show Notes Building a New Labor Market for Global Design Talent with Fredrik Thomassen More and more businesses are switching to remote work amid the COVID-19 pandemic. But one startup was ahead of the curve, having been 100% remote since its inception in 2016. That startup is Superside, a fully distributed design operations platform that seeks to …
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Anyone who has been involved in education knows that education ain’t easy. It can be tricky and challenging to figure out how best to learn, integrate, and distill information to an audience. From the days of Socrates in the Agora and even before, the challenge of reaching learning with information that connects and educates has existed. The emerge…
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The vast majority of published scientific literature and new research is hidden behind paywalls. Worse, what few accessible papers available online are oftentimes written in jargon, i.e., specialist language that can alienate non-expert readers. Combined, these two issues make it difficult for researchers, scientists, and even entrepreneurs to buil…
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When confronted with all of the wicked problems that we are facing as a country, global community, and species, it can all seem pretty hopeless. The great abolitionist Frederick Douglass famously said, “If there is no struggle, there is no progress. Power concedes nothing without a demand. It never has and never will.” When looking at the challenge…
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What makes the human mind unique? How do we know there’s a future, and how do we recall the past? In this episode of This Anthro Life, Byron Reese, serial entrepreneur, technologist, and author of “Stories, Dice, and Rocks That Think: How Humans Learned to See the Future--and Shape It,” discusses these questions and more with host Adam Gamwell. Tog…
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As social scientists in sociology and anthropology, we are well-versed in the examination of business as a source of disruption in society. The privileging of profits over people, the extraction of resources for the benefit of shareholders, question ethics and legality rationalized as a necessary evil. Especially looking at the slash-and-burn era o…
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The field of leadership coaching has been expanding with many different types of offerings provided by just as many different approaches. And it is hard to say that it is not needed. People in management positions can be beset on all sides by demands and limitations, making even thinking about leadership just another thing to add onto an already pa…
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In many ways, Experience Design is a new field of work in terms of how it has become focused on and prioritized in companies and across sectors. In other ways, there is nothing new about it at its core. Experiences have been designed and delivered throughout human history. Perhaps what is most different about today is the awareness and intentionall…
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We might have all heard that curiosity killed the cat. But as with all stories, the reality of that statement is a bit more complicated. It turns out that the initial version of that phrase referred to how excessive worry or concern for others killed the cat, and that is a concept we can all relate to. Curiosity, on the other hand, did not cause ha…
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As ethnographers, we are used to the idea that big discoveries can come from everyday observations. There are possibilities for discovery all around us. All it takes is for us to notice, and noticing can be the hardest thing to teach. An observation becomes a noticing, which then becomes a premise, which turns into an idea, and eventually perhaps e…
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Ashley Meredith serves as the National Cultural Anthropologist and Deputy National Historic Preservation Officer for the Federated States of Micronesia. Micronesia is a sovereign island country in Oceania situated northeast of Australia and Papua New Guinea and consists of 600 islands covering a massive area of around 1 million square miles. There …
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Changing mindsets, behaviors, and organizations are hugely challenging. Design presents a pathway for trying to do so. However, when considering the complexity of systems and all the elements associated with them, the challenge can seem overwhelming. People can either oversimply to the point where their approach is incomplete, or get stuck in the w…
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Bob Ross has long been a fixture in the pop cultural landscape. The big hair, the soft voice, the happy little clouds, and the artwork created in an episode made Bob compelling and peaceful viewing. There was something about seeing a canvas transformed into a landscape that was transfixing. Despite his shows being on many decades ago, there is more…
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Anyone engaged in experience design knows the challenges of measuring experiences. Far being being a recent issue, understanding our experiences with the world has long challenged philosophers and social scientists. If centuries of the world's greatest thinkers has yet to be able to figure it out, you know it is a hard nut to crack. To solve this i…
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Memories are central to our lives, and how we form a sense of who we are as people. How we remember and engage with the past speaks to our identity in the present. Both events good and bad can form deep impressions in our minds, cutting grooves and building pinnacles that create the topography of our experiences. Low points and high points, trauma …
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Interdependence is the idea that the wellbeing of our world and for our physical and emotional selves depends on those around us, yet when we find ourselves up against a challenge bigger than ourselves, our sense of interdependence becomes stronger. When we move that scale even larger (i.e. a global climate crisis), interdependence becomes paramoun…
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While we are celebrating Earth Day on April 22nd, it might feel more appropriate to be planning the Earth’s memorial service. Earth Day was founded in 1970 as a way to learn about environmental issues, highlight sustainability of natural resources, and direct our attention to the fragility of our world. In the intervening 52 years, things haven’t g…
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Organizations may often think of change, but they are also often not serious about actually changing. When it comes down to making changes, where the rubber hits the proverbial road and orgs have to consider resourcing, people, budgets and time horizons, the reality of what it takes to change runs up against actual desire to change. Change can be e…
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When we think about social science and social scientists working out in the world, we tend to jump to the science part, you know jobs that focus on research - consumer research, user experience research, or qualitative studies for non-profits. But if you have any experience with therapy, whether as a patient or therapist, worked with a career or li…
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With the Russian invasion of the Ukraine, there has been a lot of discussion of the military in the news recently. As we see images on television of these conflicts, the service of those in the military comes into clearer focus. There are those who are giving their years, themselves, and even their lives. Even in 'peace time,' military members can …
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If you’re alive in 2022 you’ve probably heard of Bitcoin and cryptocurrency. Whether you’re an active trader, just dabble, or think you’d never touch the stuff, cryptocurrency raises a fascinating challenge to the question of what is money? And how can technology fundamentally reshape how we engage in finance and social life? Is crypto a revolution…
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Organizations used to be notable for their stability. Some of the biggest companies were well-known for their established cultures, their recognizable products, and their steadfast brands. Going to work at one of those companies meant permanence and security. It wasn’t just that those companies were change adverse; it is that change was seen as irr…
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It's a common truism that history is often written by the victors, but it is equally true that the actual story is more complicated. One of the most poignant examples of this is the "discovery" of the new world by Christopher Columbus. So today I am super excited to have author Andrew Rowen back on the podcast. Andrew caught our attention back in 2…
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It can be easy to forget that experience design, whatever the kind, is about people. More than that, it is about making not only experiences better, but more importantly their lives better. As experience designers, we can help in ways great and small. It can be an overused phrase to be customer, or patient, or user centric. And we can lose sight wh…
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We are on the verge of a new year, and with a new year comes new ideas about how we need to make changes in our lives. While individual will often make New Year’s Resolutions about how to make a “new you”, what about organization? What resolutions can organizations make to change the way they have been doing things, and enter the new year with not …
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Have you wondered why fantasy stories mostly are just copies of Medieval Europe? Why pop culture has been so obsessed with zombies? Or why Black Panther and the Falcon and the Winter Soldier seemed to hit the right chord at the right time for American conversations on race? To answer these questions, we're diving into world building, the process of…
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Charles Foster set out to answer one of the most perplexing questions of all - what sort of creatures are we humans? - in one of the most unique ways possible: immersing himself in experiences that evoke three central epochs in the development of consciousness - the upper Paleolithic, around 40k years ago, the neolithic, around 10k years ago when h…
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When the world can feel more divided than ever - whether polarizing politics, climate change or economic uncertainty, ethnography reminds us to come back down to earth, and into the lives of people. Because the truth is, if we want to see systemic change, and address issues larger than ourselves, we actually have to start with everyday experience. …
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This Anthro Life turned 8 years old in October 2021. That's a long time for a podcast. When recently invited to share what I've been working on for a newsletter, TAL's 8th birthday got me thinking about what I've learned working between anthropology and podcasting for almost a decade. I've fancied myself a public anthropologist for a while, but it …
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It's not everyday I get to talk with other anthropology podcasters, and even more infrequently that I get to talk with undergraduate anthropology podcasters. I'm joined on the show today by Gabriella Campbell, Gabriella is a senior at University of California Santa Barbara where she focuses on forensic anthropology, both contemporary and ancient. S…
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Meaning is a key element of designing experiences. At the same time, a major challenge is to understand how people construct and achieve meaning not just personally, but shared with others. How we create meaning through language has long been a philosophical question drawing sharp arguments around a fundamental feature of our lives. Max Louwerse’s …
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