show episodes
 
Tourpreneur is a community of passionate tour business owners eager to improve their skills and increase their profits. Our community is passionate about helping each other. As small tour business owners, we understand it’s a lonely job, a daily grind, and easy to become a busy fool… working harder but not smarter. The Tourpreneur community helps you get advice from your peers as well as experts in the areas you need to grow your business and make it more profitable. Whether you explore our ...
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Do you love travel? Are you always searching for the absolute best experiences? Join us each week for an insightful chat with some of luxury travel’s most iconic people. We’ll interview travel experts like Robert Bowe who has been part of the guest experience at Ashford Castle for 33 years; Jamie Gaymer, the lead conservation manager at an ultra-luxe safari lodge; or the Owners and General Managers of some of the world’s top hotels like Amangiri, Canaves Oia, and Zannier Hotels. You’ll leave ...
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I didn’t set out to become a paid speaker or a professional podcaster. But those things happened. And it all began the day I started telling one simple personal story. You have a story like that. On The Aaron Schlein Story, I share everything I learn about building your personal network, expanding your influence, and monetizing your expertise. It all starts with that ONE damn story.
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show series
 
We’re taking another trip to Paris to learn more about the 2024 summer games, and about the history of the games in general. Our guest is Dave Guenther, Founder & President of Roadtrips - my go to partner when planning luxury travel centered around sporting events. And the partner I am traveling with to the Summer Games in Paris next year as well. …
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Today we’re headed to Montenegro - where alpine mountains meet crystalline seas, where warmth and humor are still important, and where you can choose your own adventure between relaxing, exploring, or focusing on your health. My guest today is Tessa Gorman, the Managing Director of the gorgeous One & Only Portonovi in Montenegro. I love this episod…
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Today we’re headed to the Balearic Islands off the coast of Spain, and zeroing in on Mallorca. This magical island boasts quaint mountain towns, stunning beaches, and is quintessentially Mediterranean. Think olive oil from hundred year old trees, oranges blossoming all over the island, and of course wine and local specialties. My guests today are E…
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I’m thrilled to take you on a journey today over to Africa, and to bits of Asia and South America too. But the core of our conversation will be about the fine balancing act between land, people, and wildlife. Joss Kent, the CEO of andBeyond and former CEO of Abercrombie & Kent joins me today to explain how the three of these elements can and do wor…
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In today's episode, we have a special guest joining us - Jen Fein, the CEO and head of product at YouLi (https://go.youli.io/). We'll be discussing the fascinating journey of YouLi, a platform that generates personalised travel itineraries, and how it has been transforming the travel industry. Get ready for an insightful conversation as we explore …
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Today… we’re going skiing! And not just in Colorado, or Utah, or California - but all over the world from Chile, to Japan, to Italy and France. Our guests today are the brother and sister team, Rick Reichsfeld and Richelle Blanken. The duo grew up skiing competitively, both raced in college, and then Richelle even raced professionally. When Richell…
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Psychologist Dacher Keltner is a world-renowned expert in all things emotion. He teaches at UC Berkeley, and is latest book is Awe: The New Science of Everyday Wonder and How It Can Transform Your Life. Keltner speaks with Mitch about the role of emotions like awe in travel experiences, and what we as tour operators should be thinking about in orde…
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Today we visit the magical Kingdom of Bhutan. My guest Sally Baughen is the General Manager of five newly built Six Senses lodges situated across five diverse valleys - rich with experiences, natural beauty, and surprising new ways to look at life. Though you can visit each lodge independently, the wellness gurus at Six Senses have designed it as a…
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In honor of Halloween, today’s show is all about two of my favorite cities, witches, hauntings, druids and more. My guests today are Lauren Tarantino and Russell Nash. Lauren’s family can directly trace its roots in the city of New Orleans back for 300 years, she’s also currently earning a masters in New Orleans history and is a ghost tour guide in…
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Today we’re headed a bit off the beaten path, to the world’s largest island of Greenland. Though often called the land of ice and snow, in the summer you can find wildflowers, berries, beautiful fjords, and a robust local culture. Whether you’re looking to escape the frenzy of cities and popular tourist destinations, have an interest in marine life…
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Today we’re heading down to the white continent of Antarctica. This vast land holds an extremely special place in my heart and this was my second trip to the continent. This time I visited by flying over from South Africa and staying at one of White Desert’s beautiful camps called Echo Camp. I took along my recording equipment and am so glad I did …
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Prepare to get enlightened as we have an engaging chat with Catherine Warrilow, the former marketing powerhouse behind Days Out. Catherine brings her unique insights to the table, shedding light on the importance of authenticity in branding. We dive deep into the significance of aligning a brand with customer's needs, leveraging the power of storyt…
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Mitch Bach begins Tourpreneur's IMPACT series with an interview with Kat Brogan of Mercat Tours in Edinburgh, Scotland, whose mission is to "make meaningful connections" through the power of storytelling. The end of the interview encapsulates the point of this new series, so be sure to listen to the end. Our IMPACT podcasts are about how travel com…
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Today we’re visiting a destination that could define the word paradox - where the city is monumental in size, but the people are still warm. Where modern art takes its cues from the fringes, while also honoring history. And the culinary scene… is recognized as one of the best in the world, yet many dishes are still prepared in the same ancient meth…
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Mitch Bach sits down with Joe Martin to discuss corporate bookings. Joe pivoted his marketing agency to focus on getting tour operators more corporate bookings, to reduce your dependence on tourists. Tourist come and go, often only book you once, and are dependent on the changing global tourism markets. Producing private, corporate team building ex…
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Welcome to a very special episode of Luxury Travel Insider! As we celebrate three incredible years of this podcast, we're ready to shake things up. In a nice twist, our host, Sarah Groen, is stepping into the guest spotlight for the day. Leading the interview are two of our most treasured guests from previous shows. Valentina De Santis, the visiona…
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Our guest today is Sven Lindblad, Founder and CEO of Lindblad Expeditions. Lindblad is the quintessential expedition company, operating 15 ships around the world and in partnership with National Geographic. If you ever fancied yourself exploring Antarctica, visiting “off the tourist track” fjords in Alaska, diving in the Galapagos with sea lions, o…
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Today we’re headed a bit off the beaten path, to Southeast Asia, and visiting the country of Lao. Lao or Laos means Land of a Million Elephants which is a symbol for prosperity - but the main draw to the country is the warm hospitality of its people. Whether you’re visiting to see spectacular waterfalls and jungle scenery, learn about the history o…
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Today we’re headed to the Hashemite Kingdom of Jordan. Picture yourself looking over the Dead Sea at sunset, or visiting the Baptism site of Jesus, or bashing along in a 4x4 in the desert of Wadi Rum. Whether you’re in the mood for ancient history, religious sites, relaxation, or adventure - Jordan has it all. I have two guests from Jordan joining …
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The Rise and Rise of Sports Tourism with Daniel Alejandro Velásquez González As discussion with Daniel Founder and COO of Homefans a sports experience marketplace, where avid travellers can book unique sports experiences anywhere in the world, hosted by fully-vetted local hosts. https://homefans.net/…
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Today we’re diving into the world of private yacht charters. Whether you’re taking 30 of your best friends on a mega yacht or just want a nice 4 cabin catamaran for your family in the British Virgin Islands - there is a yacht out there for you! I grew up sailing and during Covid I took a course on yacht brokering, so we love planning this type of t…
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This episode is a snippet of a Guest Coaching session, available for Tourpreneur+ members. Guest Coach Komal Darira (Women for World) will share how she built mostly female guide teams in Delhi, a city where being a tour guide is still not considered an ideal career for a woman. While her destination is specific, you'll walk away with some ideas on…
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Today’s guests are Nicky Fitzgerald and Kate Fitzgerald Boyd - the mother-daughter duo who own and run Angama Mara in Kenya. Of the thousands of safari lodges across Africa, Angama Mara is always mentioned as one of the best. If you are the kind of person who loves heart-stoppingly beautiful views, this is the place for you. Not only can you lean o…
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Today we’re making our way to one of my favorite cities in the US, Santa Fe, New Mexico. It’s a magical place that inspires creativity, slowing down, and taking a breath. Joining me to chat all things Santa Fe are brothers Isaiah and Sharif Seret. The Seret family founded, owns, and runs The Inn of the Five Graces, often thought of as one of the be…
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Conversation with Neil Witten on how tour operators can be highly profitable and be a force for good at the same time as having a very clear purpose. An engaging listen about how difficult and challenging doing business with a purpose is but one that when done correctly is highly rewarding. Join us for Tourpreneur Connect Seville, November 27-30, 2…
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Today we’re visiting a country passionate about music, food, and enjoying life. While those passions are shared across the country, otherwise it is extremely diverse. The landscapes range from tropical beaches, to rainforest, to waterfalls, and more. The cities are huge and vibrant. The people are from cultural backgrounds as different as Japanese …
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Today we’re focusing on the Kingdom of Saudi Arabia. It wasn’t so long ago that I thought I might never have the ability to visit this vast country on the Arabian Peninsula. But let me tell you, things have changed! From stunning desert landscapes, to fascinating ancient history, to an absolutely stunning and untouched sliver of the Red Sea - Saudi…
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Today we’ll be floating down the Nile River in Egypt. Close your eyes for a second and just think about the power of this ancient river. Its physical power has shaped the landscape of the African continent, but its energy has shaped the entire course of human history. One of the best ways to soak up the magnitude and importance of the Nile River Va…
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In this far-ranging conversation, Mitch and Claire Bown — two tour guide trainers — dive into the state of tour guiding today, and the skills that make a guided experience truly powerful. Find out more about Claire - https://thinkingmuseum.com/speaking/ Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/…
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Today we’re headed to Greece - land of crystalline seas, fabulously fresh food, and the cradle of democracy. My guests today are Yann Gillet and Jerome Colson, General Managers of the highly anticipated One&Only Aesthesis and One&Only Kea Island. I love this episode because we explore some lesser visited areas of Greece - the glamorous Athenian Riv…
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Today we’re visiting the next frontier, looking up, and dreaming about what is possible for travel outside the confines of our amazing planet. Roman Chiporukha, founder of SpaceVIP, joins me today to talk about space tourism and why this method of exploration is so important for our planet, our fellow humans, and ourselves. We dive into the history…
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On this episode of our entrepreneur series with Kelly Lewis, we hear from Stephanie Flor, founder of a luxury travel company that focuses on providing a unique travel experience through a beauty lens. Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/ Sponsored by https://tripadmit.com/tap-to-tip/ TripAdm…
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In this roundup, Mitch, Chris, Pete and Nikki are joined by our multi-day podcast host Mat Newton! Today we talk about Mat's Podcast, the importance of owning your own marketing accounts, Pete at the Travel Tech Conference and news on our venue for Tourpreneur Connect! Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneu…
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Today we’re headed back to New Zealand to uncover a hidden gem in the Wellington region. This southernmost part of the North Island is known for its elegant villages, boutique wineries, rural farmlands. My guest today is Richard Rooney, the GM of luxury lodge Wharekauhau. The lodge is set right on the banks of Palliser Bay and brings together all t…
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Today we’re talking about the glamorous world of private aviation - from the history of air travel since the 60s, to how the industry is focusing on sustainability, to the different uses of this type of air travel. My guest today is George Galanopulos, the CEO of Luxaviation UK, an operator managing over 200 aircraft for all kinds of private air tr…
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In this roundup, Mitch, Chris, Pete and Nikki chat about the sale of Rezdy, the growth of content creators in our community and the opportunity this can bring to operators, the power of long-form video in marketing and much much more! Sponsored by https://tripadmit.com/tap-to-tip/ TripAdmit’s powerful digital tipping solution that doesn’t require a…
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Today we’re jetting off to Tuscany - land of rolling green hills, Brunello di Montalcino, and of course those gorgeous hilltop towns that seem so sweetly frozen in time. Our journey takes us to a gorgeous farmstead spitting distance from Montepulciano to chat with friends, and the owners of the famed Lupaia boutique hotel. Heidi and Christopher Mue…
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By encouraging user generated content, operators can not only gather valuable feedback and insights from their customers, but also use it to showcase their offerings, attract new visitors and increase bookings. Tourpreneur's own Chris Torres provides some insights into why you must implement this now to grow your bookings in future. Sponsored by ht…
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Today we’re discussing the fabulous destination of Croatia. If you’re not dying to make a visit after hearing these amazing stories, I am just not sure that we can be friends! Whether you’re sipping Istrian wines with a local, going canyoneering and white water rafting, or relaxing on a yacht while island hopping Dalmatia, you’ll certainly learn al…
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On this episode of Tourpreneur, guest James Wallman shares his insights on designing unforgettable experiences, the shift from materialism to experientialism, and the importance of transformational experiences for happiness. He also shares his thoughts on the future of experientialism and the role of the organization in transforming the quality of …
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On this episode we’re headed back to Kenya to chat with Mikey Carr Hartley, owner of The Safari Collection, which includes the Instagram famous Giraffe Manor. While you’ve undoubtedly seen beautiful images of the giraffes visiting guests at breakfast time, I want to be clear that The Safari Collection and its focus on conservation runs so much deep…
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In this roundup, Mitch, Chris, Pete and Nikki chat about our Huddle in Puerto Rico, content creators, our Scottish meet-up and Huddle, announcing our 100 person event CONNECT in Seville and what the future holds for Tourpreneur. Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/…
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Today we’re visiting a country that I think is truly under-appreciated. A tropical paradise dotted with volcanoes, this destination is easy to get to and boasts amazing wildlife, interesting culture, and lots of active adventures. Joining me to chat all things Nicaragua are three experts in the region. Clark Kotula, who studied Nicaraguan politics …
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On this episode of [Women] Travel Entrepreneurs, we delve into the multi-day business with Justa Alujiangana, who shares her journey of starting a business in Tanzania. With over a decade of experience in the industry, she talks about the challenges she faced and the lessons she learned along the way. Justa and Kelly discuss the importance of under…
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Today we’re headed to France to learn about slowing down, enjoying life, and soaking it all in. Let’s jump on board a river barge to explore the back waterways of some of the most iconic regions of this beautiful country. Our guide for the day is Jonathan Foschini who runs guest experience for Les Bateaux Belmond, the most luxurious barge experienc…
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On this episode of Tourpreneur, we delve into the world of play and its importance in creating fulfilling and engaging travel experiences. Our guest expert—Samantha Hardcastle from The Storied Experience—discusses the various types of play and how they can be incorporated into your tours. We explore the demand for more interactive and creative expe…
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