))
Learn how to make the most out of your nonprofit technology with this free podcast. Only 50% of nonprofit technology projects succeed. The technology moves forward, but the organization stays in place. Why? Because although new technology can be powerful, it can’t transform a nonprofit on its own. Technology change is organizational change. Change management is key. Build Consulting has extensive experience transforming nonprofit organizations. We combine deep data and information technology ...
T
Transforming Nonprofits
1
Nonprofit Change Management Framework for Technology Projects
33:06
33:06
Play later
Play later
Lists
Like
Liked
33:06
A powerful, practical framework for change Investing in new technology systems only to find that your colleagues have not adopted them? Making changes to your systems or processes only to find that people revert to their old ways? Hearing about “change management” but feel unclear on what it is or how to perform it? Nonprofit Technology Change Mana…
T
Transforming Nonprofits
1
We Are All Data Managers: Learn How To Up Your Game
24:48
24:48
Play later
Play later
Lists
Like
Liked
24:48
What are the Six Steps to Becoming a Data Management Ninja? This episode discusses the skills, many of which are non-technical, that any nonprofit staff member can use to improve their role in data management and help their organization tell their stories better. The Six Steps to Becoming a Data Management Ninja Learn the nonprofit landscape Unders…
A powerful, practical framework for change Investing in new technology systems only to find that your colleagues have not adopted them? Making changes to your systems or processes only to find that people revert to their old ways? Hearing about “change management” but feel unclear on what it is or how to perform it? Nonprofit Technology Change Mana…
Organizations often have years of donor data that doesn’t inform action. Information about donors and prospects contained in CRM for nonprofits—when properly managed and analyzed—can have a dramatic impact! Luckily, there are techniques to transform data into information—improving donor data to drive outcomes. In this episode, we share a story of h…
T
Transforming Nonprofits
1
5 Hacks to Weave Constituent Experience Into Your Organzation pt 2
20:56
20:56
Play later
Play later
Lists
Like
Liked
20:56
Being an expert in user experience doesn’t mean that you’re an expert designer or programmer. User experience is about how constituents experience your nonprofit organization. Learn five user experience “hacks” that come before technology—and how to create a “user-centric” experience of your organization. In pt 2 of this webinar hosted by Community…
T
Transforming Nonprofits
1
5 Hacks to Weave Constituent Experience Into Your Organization pt 1
29:30
29:30
Play later
Play later
Lists
Like
Liked
29:30
Being an expert in user experience doesn’t mean that you’re an expert designer or programmer. User experience is about how constituents experience your nonprofit organization. Learn five user experience “hacks” that come before technology—and how to create a “user-centric” experience of your organization. In pt 1 of this webinar hosted by Community…
T
Transforming Nonprofits
1
Ask the Experts on Nonprofit Development Operations and Technology pt 2
32:35
32:35
Play later
Play later
Lists
Like
Liked
32:35
In part 2, moderated by former Partner Peter Mirus, three of Build’s experts lead a discussion about the challenges facing modern development/fundraising operations. We answer questions from the audience about development operations and technology challenges, and share insights and experience from our combined decades of experience in nonprofit str…
T
Transforming Nonprofits
1
Ask the Experts on Nonprofit Development Operations and Technology pt 1
24:15
24:15
Play later
Play later
Lists
Like
Liked
24:15
In this episode, moderated by former Partner Peter Mirus, three of Build’s experts lead a discussion about the challenges facing modern development/fundraising operations. We answer questions from the audience about development operations and technology challenges, and share insights and experience from our combined decades of experience in nonprof…
In Pt 2, Kyle and Steve dig further into listener questions and talk about those 1000+ unedited photos from the 2011 Gala you want to migrate and store in your new online SharePoint, and how to manage a migration in general. Do you have questions about file sharing and collaboration at your nonprofit? Do you use Microsoft 365? If you use Teams to s…
Do you have questions about file sharing and collaboration at your nonprofit? Do you use Microsoft 365? If you use Teams to share files with colleagues, you use SharePoint. Have you been confused about SharePoint in the past? Sometimes SharePoint training can be overwhelming. SharePoint can also be over-built and overly complicated for the basic us…
T
Transforming Nonprofits
1
Nonprofit Development, Meet Accounting pt 2
28:28
28:28
Play later
Play later
Lists
Like
Liked
28:28
Nonprofit organizations often enter and manage key financial data in places other than their accounting system—and require that the data flow into the general ledger. But getting the data from those systems—for managing fundraising, membership, grants, or services—into the accounting system is rarely as straightforward as we would like it to be. In…
T
Transforming Nonprofits
1
Nonprofit Development, Meet Accounting pt 1
27:34
27:34
Play later
Play later
Lists
Like
Liked
27:34
Nonprofit organizations often enter and manage key financial data in places other than their accounting system—and require that the data flow into the general ledger. But getting the data from those systems—for managing fundraising, membership, grants, or services—into the accounting system is rarely as straightforward as we would like it to be. In…
T
Transforming Nonprofits
1
Change Management: Practical Solutions, Not Just Buzzwords pt 2
40:51
40:51
Play later
Play later
Lists
Like
Liked
40:51
In Part 2 of this presentation, Build’s newest Partner Debbie Cameron presents Change Management: Practical Solutions, Not Just Buzzwords virtually at the 202 Good Tech Fest conference. This accessible explanation of her consulting passion is a timeless exploration of practical steps your organization can implement right now. “Change management” is…
T
Transforming Nonprofits
1
Change Management: Practical Solutions, Not Just Buzzwords pt 1
34:58
34:58
Play later
Play later
Lists
Like
Liked
34:58
Build’s newest Partner Debbie Cameron presents Change Management: Practical Solutions, Not Just Buzzwords virtually at the 202 Good Tech Fest conference. This accessible explanation of her consulting passion is a timeless exploration of practical steps your organization can implement right now. “Change management” is a discipline with rigorous meth…
In part 2 of this webinar, our experts will lead a discussion of why, to be successful with new software at your organization, technology must come last. In this “Ask the Experts” webinar, we answer your questions on ways to create a sound process for software selection, before considering the specific technologies available to meet your organizati…
T
Transforming Nonprofits
1
Fireside Chat: Change Management in Nonprofit IT Projects
13:05
13:05
Play later
Play later
Lists
Like
Liked
13:05
Guest Debbie Cameron, Build Consultant’s newest Partner, and Build Consulting’s Kyle Haines had an informal discussion on what the upcoming few years will probably bring to the nonprofit IT ecosystem, changes to expect and the value of change management in nonprofit IT projects. Their conversation also touches on the importance of planning for 3-5 …
In this webinar, our experts will lead a discussion of why, to be successful with new software at your organization, technology must come last. In this “Ask the Experts” webinar, we answer your questions on ways to create a sound process for software selection, before considering the specific technologies available to meet your organizational needs…
T
Transforming Nonprofits
1
Improving Nonprofit CRM Data Management Pt 2
29:35
29:35
Play later
Play later
Lists
Like
Liked
29:35
Part 2: Nonprofit organizations collect a lot of donor data in their CRM systems. But what is the quality of that data? And what insights are nonprofits getting from that data to help increase donations? Listen to Build Consulting’s development/fundraising operations and CRM experts, who offer ideas and answer your questions about how to take your …
T
Transforming Nonprofits
1
Improving Nonprofit CRM Data Management Pt 1
28:58
28:58
Play later
Play later
Lists
Like
Liked
28:58
Nonprofit organizations collect a lot of donor data in their CRM systems. But what is the quality of that data? And what insights are nonprofits getting from that data to help increase donations? Listen to Build Consulting’s development/fundraising operations and CRM experts, who offer ideas and answer your questions about how to take your donor da…
T
Transforming Nonprofits
1
A Good Nonprofit CRM Database Manager is Hard to Find Pt 2
29:03
29:03
Play later
Play later
Lists
Like
Liked
29:03
In Pt 2, Build Consulting expert Peter Mirus presents an interactive webinar on CRM Database manager characteristics to look for when hiring, how to manage this position, and how to improve in this role at your organization. Finding, developing, and retaining good CRM database managers (including for systems like The Raiser’s Edge and Salesforce) i…
T
Transforming Nonprofits
1
A Good Nonprofit CRM Database Manager is Hard to Find Pt 1
27:12
27:12
Play later
Play later
Lists
Like
Liked
27:12
In Pt 1, Build Consulting expert Peter Mirus presents an interactive webinar on CRM Database manager characteristics to look for when hiring, how to manage this position, and how to improve in this role at your organization. Finding, developing, and retaining good CRM database managers (including for systems like The Raiser’s Edge and Salesforce) i…
T
Transforming Nonprofits
1
What Makes Nonprofit Tech Projects Succeed Pt 2
26:51
26:51
Play later
Play later
Lists
Like
Liked
26:51
In Part 2, Build Consulting expert Peter Mirus presents an interactive webinar offering insights from his years of experience as an executive and consultant, and answering participant questions on driving successful technology projects. What you’ll learn: What does it mean for a project to be a “success?” What are the key elements your organization…
T
Transforming Nonprofits
1
What Makes Nonprofit Tech Projects Succeed Pt 1
28:59
28:59
Play later
Play later
Lists
Like
Liked
28:59
In Part 1, Build Consulting expert Peter Mirus presents an interactive webinar offering insights from his years of experience as an executive and consultant, and answering participant questions on driving successful technology projects. What you’ll learn: What does it mean for a project to be a “success?” What are the key elements your organization…
Part 2: More than ever, the data associated with constituents and how they engage with your organization are strategic assets worthy of investments. This webinar covered how to define CRM for your organization, the current state of CRM technology options, common challenges in organizational adoption of CRM, and how to get your organization aligned …
Part 1: More than ever, the data associated with constituents and how they engage with your organization are strategic assets worthy of investments. This webinar covered how to define CRM for your organization, the current state of CRM technology options, common challenges in organizational adoption of CRM, and how to get your organization aligned …
T
Transforming Nonprofits
1
5 Steps to Create an Information Strategy for Your Organization Pt 2
24:45
24:45
Play later
Play later
Lists
Like
Liked
24:45
Part 2: Are you leaving your information strategy up to chance? To move your nonprofit organization to the next level, you need to create and promote an information strategy that defines how information supports your mission. A good information strategy is defined in 5 important steps: Leadership must be engaged in data governance—if leadership doe…
T
Transforming Nonprofits
1
5 Steps to Create an Information Strategy for Your Organization Pt 1
25:52
25:52
Play later
Play later
Lists
Like
Liked
25:52
Part 1: Are you leaving your information strategy up to chance? To move your nonprofit organization to the next level, you need to create and promote an information strategy that defines how information supports your mission. A good information strategy is defined in 5 important steps: Leadership must be engaged in data governance—if leadership doe…
T
Transforming Nonprofits
1
Ask the Experts: State of the Nonprofit CRM Market Pt 2
24:41
24:41
Play later
Play later
Lists
Like
Liked
24:41
Part 2 covers your questions on how to know if your organization really needs a new CRM, and what CRMs to consider. The competition in the nonprofit CRM market has become increasingly fierce over the past couple of years. The number of viable competitors has increased, and their systems present a wide range of different features for you to consider…
T
Transforming Nonprofits
1
Ask the Experts: State of the Nonprofit CRM Market Pt 1
34:28
34:28
Play later
Play later
Lists
Like
Liked
34:28
The competition in the nonprofit CRM market has become increasingly fierce over the past couple of years. The number of viable competitors has increased, and their systems present a wide range of different features for you to consider. This situation has raised many questions from our clients, including: What are the types of CRMs on the market for…
T
Transforming Nonprofits
1
How Data Quality Defines Your Organization Pt 2
27:11
27:11
Play later
Play later
Lists
Like
Liked
27:11
Many nonprofit staff members feel frustrated with data quality problems within their organizations. Are you challenged with data accuracy, incomplete information, lack of integration between systems? We often feel powerless to address these data quality challenges, in part because simply having the conversation is difficult. What is “data quality?”…
T
Transforming Nonprofits
1
How Data Quality Defines Your Organization pt 1
31:28
31:28
Play later
Play later
Lists
Like
Liked
31:28
Part 1. Many nonprofit staff members feel frustrated with data quality problems within their organizations. Are you challenged with data accuracy, incomplete information, lack of integration between systems? We often feel powerless to address these data quality challenges, in part because simply having the conversation is difficult. What is “data q…
T
Transforming Nonprofits
1
Does Your Organization Need a Better Technology Road Map? pt 2
28:39
28:39
Play later
Play later
Lists
Like
Liked
28:39
Part 2. All nonprofit organizations stand to benefit from an improved technology environment. But does your organization’s technology roadmap provide you with the directions you need to succeed with those new and improved technologies? You may have gaps in leadership, operations, business process, and data management capacity that have prevented yo…
T
Transforming Nonprofits
1
Does Your Organization Need a Better Technology Roadmap? pt 1
32:29
32:29
Play later
Play later
Lists
Like
Liked
32:29
Part 1. All nonprofit organizations stand to benefit from an improved technology environment. But does your organization’s technology roadmap provide you with the directions you need to succeed with those new and improved technologies? You may have gaps in leadership, operations, business process, and data management capacity that have prevented yo…
T
Transforming Nonprofits
1
Change Management for Changing Times pt 2
29:03
29:03
Play later
Play later
Lists
Like
Liked
29:03
Part 2: Change management is the art and science of helping people to prepare for changes or disruptions that are or will be occurring. The discipline of change management can seem daunting and complex, particularly when you are already in the midst of change and/or are short on time. But there is a simple way to look at change management that can …
T
Transforming Nonprofits
1
Change Management for Changing Times pt 1
27:59
27:59
Play later
Play later
Lists
Like
Liked
27:59
Change management is the art and science of helping people to prepare for changes or disruptions that are or will be occurring. The discipline of change management can seem daunting and complex, particularly when you are already in the midst of change and/or are short on time. But there is a simple way to look at change management that can help you…
T
Transforming Nonprofits
1
What Do Nonprofits Need From Their Tech Leaders pt 2
26:42
26:42
Play later
Play later
Lists
Like
Liked
26:42
Part 2 of this webinar: Peter Mirus and David Deal at Build were pleased to partner with Community IT Innovators to present a webinar on technology leadership best practices. Technology leaders at nonprofit organizations come in all sorts and job descriptions, according to the resources and the needs of the organizations they serve. Some organizati…
T
Transforming Nonprofits
1
What Do Nonprofits Need From Their Tech Leaders? pt 1
31:38
31:38
Play later
Play later
Lists
Like
Liked
31:38
Part 1 of this webinar: Peter Mirus and David Deal at Build were pleased to partner with Community IT Innovators to present a webinar on technology leadership best practices. Technology leaders at nonprofit organizations come in all sorts and job descriptions, according to the resources and the needs of the organizations they serve. Some organizati…
T
Transforming Nonprofits
1
Fireside Chat: How Social Media Deepens Relationships with your Constituents Pt 2
23:48
23:48
Play later
Play later
Lists
Like
Liked
23:48
Guest expert Stefanie Cruz, from DigiGeeks Collective and Build Consulting’s Kyle Haines had an informal discussion on how nonprofits can pivot from using social media simply for marketing and communications to something much more integrated into the relationships organizations value most. Stef is the founder of DigiGeeks Collective, a community of…
T
Transforming Nonprofits
1
Fireside Chat: How Social Media Deepens Relationships with your Constituents Pt 1
31:47
31:47
Play later
Play later
Lists
Like
Liked
31:47
Guest expert Stefanie Cruz, from DigiGeeks Collective and Build Consulting’s Kyle Haines had an informal discussion on how nonprofits can pivot from using social media simply for marketing and communications to something much more integrated into the relationships organizations value most. Stef is the founder of DigiGeeks Collective, a community of…
T
Transforming Nonprofits
1
How to Succeed with Your Software Implementation Pt 2
25:30
25:30
Play later
Play later
Lists
Like
Liked
25:30
In Part 2 of this episode Peter Mirus, co-founder of Build Consulting, discusses ways to succeed with your software implementation, shares leadership strategies, and answers questions from the webinar audience. What you’ll learn: What does it mean for the implementation of a new software or platform project to be a “success?” What are the key eleme…
T
Transforming Nonprofits
1
How to Succeed with Your Software Implementation Pt 1
35:15
35:15
Play later
Play later
Lists
Like
Liked
35:15
In this episode Peter Mirus, co-founder of Build Consulting, discusses ways to succeed with your software implementation, shares leadership strategies, and answers questions from the webinar audience. What you’ll learn: What does it mean for the implementation of a new software or platform project to be a “success?” What are the key elements your o…
T
Transforming Nonprofits
1
Nonprofit IT Staff Training: How-to and Why Pt 2
34:53
34:53
Play later
Play later
Lists
Like
Liked
34:53
Part 2: A robust and frequent training program helps staff use your IT more effectively. An Ask the Experts panel discussion with Community IT CEO Johan Hammerstrom and David Deal, co-founder of Build Consulting for a webinar on nonprofit IT staff training – how to do it, why to do it, and how to make time to prioritize it. Training is a security, …
T
Transforming Nonprofits
1
Nonprofit IT Staff Training How-To and Why Pt 1
31:56
31:56
Play later
Play later
Lists
Like
Liked
31:56
Part 1: A robust and frequent training program helps staff use your IT more effectively. An Ask the Experts panel discussion with Community IT CEO Johan Hammerstrom and David Deal, co-founder of Build Consulting for a webinar on nonprofit IT staff training – how to do it, why to do it, and how to make time to prioritize it. Training is a security, …
T
Transforming Nonprofits
1
Blackbaud Cybersecurity Incident Response Options (2020) Part 2
31:21
31:21
Play later
Play later
Lists
Like
Liked
31:21
On July 16, 2020, Build Consulting learned that Blackbaud experienced a significant, and extensive, theft of data and was the subject of a ransomware attack. As of July 22, much remains uncertain about the full scope of the attack, but Kyle Haines, Partner at Build Consulting, shares what we have learned thus far and what your organization should c…
T
Transforming Nonprofits
1
Blackbaud Cybersecurity Incident Response Options (2020) Part 1
32:57
32:57
Play later
Play later
Lists
Like
Liked
32:57
On July 16, 2020, Build Consulting learned that Blackbaud experienced a significant, and extensive, theft of data and was the subject of a ransomware attack. As of July 22, much remains uncertain about the full scope of the attack, but Kyle Haines, Partner at Build Consulting, shares what we have learned thus far and what your organization should c…
Part 2 Microsoft Dynamics and Salesforce: What You Need To Know Before Choosing a Platform Making the move to a platform like Microsoft Dynamics or Salesforce can fuel your nonprofit’s digital transformation. These platforms allow you to manage and engage with constituents in new ways, create more unified experiences for them, and transform how you…
Microsoft Dynamics and Salesforce: What You Need To Know Before Choosing a Platform Making the move to a platform like Microsoft Dynamics or Salesforce can fuel your nonprofit’s digital transformation. These platforms allow you to manage and engage with constituents in new ways, create more unified experiences for them, and transform how your organ…
T
Transforming Nonprofits
1
Relationships and Constituent Journey Mapping Part 2
29:36
29:36
Play later
Play later
Lists
Like
Liked
29:36
Part 2: Understanding the relationships we have, and what journeys constituents walk with our organizations, is critical to nonprofit strategy—including technology strategy. Peter Mirus (Partner) leads a discussion about how to analyze your organization’s relationships and create constituent journey maps that help inform everything from branding an…
T
Transforming Nonprofits
1
Relationships and Constituent Journey Mapping Part 1
24:15
24:15
Play later
Play later
Lists
Like
Liked
24:15
Part 1: Understanding the relationships we have, and what journeys constituents walk with our organizations, is critical to nonprofit strategy—including technology strategy. Peter Mirus (Partner) leads a discussion about how to analyze your organization’s relationships and create constituent journey maps that help inform everything from branding an…
T
Transforming Nonprofits
1
Building a Better Nonprofit Software Selection Process Part 2
35:16
35:16
Play later
Play later
Lists
Like
Liked
35:16
In part two of this “Ask the Experts” webinar co-presented with Community IT Innovators, we answer your questions on ways to create a sound process for software selection, before you consider the specific technologies available to meet your organizational needs. Join Build Consulting co-founders Kyle Haines and David Deal as they leverage their com…
