Kevin Craine hosts best-selling authors, innovative thought-leaders and top-shelf executives all exploring the technologies, processes and people driving today's digital success.
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Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learned over 2+ decades in IT If you're looking for quick tips on optimizing tech, managing suppliers, and growing a business, 20 Minutes Max is the space for you. Join me as I talk about things that come up during my day and share insights on taking your business to the next level. In less than 20 minutes, you'll walk away with actionable advice and strategies for success. Take advantage of this valuable re ...
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Digital Transformation Podcast


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Digital Transformation in Healthcare - "Healthcare 5.0"
24:25
24:25
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24:25
Katarzyna Kolasa discusses her book “The Digital Transformation of the Healthcare System: Healthcare 5.0.” Katarzyna is a Professor at Kozminski University in Poland where she leads the Health Economics & Healthcare Management Division. She has held global leadership positions at Astra Zeneca, GE Healthcare, and others. She is the founder of the Sp…
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20 Minutes Max

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How Do Networks Work? Unveiling Fiber Maps and Oceanic Cables
18:44
18:44
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18:44
Are you concerned about the costly downtime caused by network faults? Let’s dive into network infrastructure to find solutions! Understand the importance of having diverse network paths to avoid single points of failure. How prepared are you with network redundancy to keep downtime at bay? Share your strategies in the comments👇 *** Billions & Billi…
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Digital Transformation Podcast


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Decision-Making in an Increasingly Complex and Data-Driven World
20:59
20:59
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20:59
Dhiraj Rajaram discusses techniques for problem-solving and decision-making in an increasingly complex and data-driven world. Dhiraj is the Founder and CEO of Mu Sigma, a Big Data analytics and decision science company that partners with over 140 Fortune 500 companies to enhance their analytical and decision-making capabilities. Listen for three ac…
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Ever wondered about the real price tag of lawsuits? It's not just about filing fees! Litigation can drain your resources, time, and energy. Let's talk about a solution that could save you from this legal labyrinth. Arbitration might be the answer! It's all about smart business contracts and avoiding the court hassle. But wait, isn't arbitra…
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Digital Transformation Podcast


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Strategies for Digital Process Improvement and Transformational Change
32:27
32:27
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32:27
Tory Bjorklund, CEO of Victoria Fide Consulting, discusses strategies we can use that will move the needle with innovation and digital process improvement. Tory is focused on helping companies utilize technology to bring positive transformational change. He is also the long-time CEO of Simplicity Software, a company that develops custom software fo…
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20 Minutes Max

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Need a Better Deal? How Choosing the Right Reseller Could Save Your Budget
10:21
10:21
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10:21
Are you wondering if resellers will inflate your costs? Think again! Let's dive into the world of resellers as we debunk myths and uncover the real deal on savings. Bigger resellers often mean bigger discounts and better support, which could mean more money in your pocket. Why settle for less when you can leverage the power of scale? Don't get lost…
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Trond Undheim discusses his book "Augmented Lean" and a human-centric framework for managing frontline operations. Trond is a former director of the MIT Startup Exchange and a Sloan School of Management senior lecturer. He holds a PhD on the future of work and artificial intelligence. Listen for three action items you can use today. Host, Kevin Cra…
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20 Minutes Max

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Navigating Supplier Headaches: When Almost There Isn't Enough
0:50
0:50
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Have you ever spent time and money on tech that showed great promise but delivered short? Navigating supplier headaches is no joke, especially when 'almost there' just isn't enough. SLA protections and clear exit strategies in contracts are crucial to avoid getting stuck with a terrible supplier. Have you ever faced a similar situation? Drop your s…
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Michael Schank discusses his book “Digital Transformation Success” and how to deliver results with a process inventory framework. Michael is Managing Director at Process Inventory Advisors and has held tech leadership roles at Accenture, Bank of America, Citi Bank and E&Y. Listen as we explore the framework and how it can boost your success with di…
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20 Minutes Max

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What Are the Advantages of Resellers vs Direct?
17:01
17:01
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17:01
How do you navigate the crowded landscape of tech vendors, each claiming their platforms are the solution to your business needs? 🌐💼 It can be overwhelming when many are simply rebranding or slightly tweaking a generic platform before pushing it to the market. How can you discern the unique value proposition and USP that truly differentiates one fr…
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Edward Hoffman discusses his book "The Smart Mission" and NASA’s lessons for managing high-tech projects. Ed was the first NASA Chief Knowledge Officer, and the founder of the NASA Project Leadership Academy. In 2010 he received the NASA Outstanding Leadership Medal. He is currently a Senior Lecturer at Columbia University. Listen as he challenges …
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20 Minutes Max

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What Are the Advantages of Resellers vs Direct?
6:37
6:37
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6:37
Do you think you're getting the best deal directly from manufacturers? 🤨 Delve deeper, and you might find that resellers can offer added value, thanks to their wider margins and access to MDF - Market Development Funds. These hidden gems can bring unexpected savings and bonuses to the table. Have you experienced the reseller advantage, or are you s…
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20 Minutes Max

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How Does Cybersecurity Protect Your Business from Extinction?
16:27
16:27
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Could Cybersecurity Be Your Business's Lifeline? 🛡️💼 Have you ever pondered the true value of investing in cybersecurity? 🤔 It's not about a direct or linear expense-to-benefit ratio. It's not about spending one dollar to protect one dollar. It's spending one dollar to shield ten! 🔹 The Stark Reality: Cyber threats can be existential for businesses…
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Digital Transformation Podcast


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Four Reasons Why Digital Transformation Efforts Fail
21:28
21:28
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21:28
Alwyn Joseph, CRO at FPT Software, discusses his recent article for Information Week describing four reasons why digital transformation efforts fail. Researchers like McKinsey, KPMG and Bain say that the risk of failure falls somewhere between 70% and 95%. Ever wonder why such a high failure rate? Listen here for more. Host, Kevin Craine Do you wan…
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20 Minutes Max

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Why Is the Ecosystem Significant in Tech Purchases?
16:27
16:27
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16:27
Navigating the world of tech integration can feel like solving a puzzle. Technology is consistently evolving. Understanding the ecosystem is CRUCIAL. Your tech choices must not only meet your needs but also communicate seamlessly with each other. Remember, opting for a less common platform might leave you saying, "Oops, it's not supported!" 😱 Have …
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Matt Edic discusses the use of AI-powered virtual agents in providing superior customer service and experience. Matt is Chief Experience Officer at Intelepeer, a cloud-based platform that helps businesses automate their customer interactions, allowing them to improve their customer experience, reduce costs, and increase productivity. Host, Kevin Cr…
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20 Minutes Max

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Tech Marketing: The Dr. Evil of the Tech Space
13:06
13:06
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13:06
🤖 Feeling overwhelmed by the maze of Tech Marketing? Do you think it's adding unnecessary layers to the tech industry? Join us on the newest episode of "20 Minutes Max," where Max Clark delves into the intricacies of Tech Marketing and how it sometimes muddles the path for businesses searching for the perfect solution. 🎙️💡 I’d love to hear your tho…
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Emma Burstow, Director of Developer Relations at Umbraco, discusses how we can marry community needs with business needs, and her concept of "profitability without price tags." We explore some of the common misconceptions when it comes to measuring success or profitability beyond monetary considerations, and the importance of community and relation…
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20 Minutes Max

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How Does DaaS (Desktop as a Service) Boost Convenience and Security for Your Business?
15:40
15:40
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15:40
👀 Ever wondered how DaaS (Desktop as a Service) can make things easier and safer for your business? Hop in for a swift journey through DaaS with me. Discover how it can uplift your operations and the steps to get started.🚀 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learned over 2+ decades in I.T. If you…
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Digital Transformation Podcast


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AI and Intelligent Information Management
17:58
17:58
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17:58
Chris Surdak discusses AI and Intelligent Information Management. Chris is an author, technologist and industry-recognized expert in Information Management, Big Data, Information Security, Regulatory Compliance, and Cloud Computing. He is the author of the influential books “Data Crush” and “The Care and Feeding of Bots,” and he’s spent time with b…
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20 Minutes Max

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SMS and Campaign Registry: Why It's Less Easy than People Think?
5:36
5:36
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5:36
🤔 Did you know that managing SMS and campaign registries isn't as straightforward as it seems? Join us on "20 Minutes Max" as I share my insights into the challenges you may face when you build your SMS campaigns! Tune in to gain a deeper understanding of the challenges and make the right choice for your success. I’d love to hear your thoughts and …
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20 Minutes Max

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Colocation and Data Centers: Can Outsourcing Ease Your Headaches?
14:03
14:03
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14:03
🤔 Are you struggling with managing your data center operations? 🖥️💼 Tune in on "20 Minutes Max" as we dive into the topic of Colocation and Data Centers. Discover how outsourcing your data center needs could be the solution you've been searching for💡 💡 💡 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learne…
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20 Minutes Max

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How and Why to Picking the Ideal Data Center
19:03
19:03
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19:03
Are you unsure about the factors to consider when choosing a data center? 💡 Tune in to "20 Minutes Max" to discover the "how" and "why" behind this critical decision! as we dive into the essential topic of selecting the ideal data center for your business needs! 🖥️🌐 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of le…
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Digital Transformation Podcast


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Building Sustainability into your Web Presence
21:05
21:05
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21:05
Filip Bech-Larsen, Chief Technology Officer at Umbraco, talks about building sustainability into your web presence. In business, sustainability refers to doing business without negatively impacting the environment, community, or society as a whole. A growing number of organizations are integrating sustainability into their business strategy—realizi…
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🔴 Two Red Flags to Watch for in Sellers 🔴 🎥 Tune in to "20 Minutes Max" as we dive into the crucial topic of identifying warning signs in sellers! 🚩 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learned over 2+ decades in I.T. If you're looking for quick tips on optimizing tech, managing suppliers, and gro…
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🌐Seeking ways to get network connectivity to your business? Tune in to the latest episode of 20 Minutes Max, where we will explore key strategies to establish a cost-effective and efficient network infrastructure that powers your business growth. Don't miss out on this invaluable opportunity to optimize your connectivity! *** Billions & Billions of…
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Digital Transformation Podcast


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The Impact of Generative AI on Businesses Today
26:26
26:26
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26:26
Emily Frolick and Atif Zaim from KPMG discuss the impact of Artificial Intelligence. The pair worked on a new KPMG survey focused on the impact of Generative AI on businesses, and why most organizations say they are unprepared for immediate adoption. Emily is Advisory Partner in the KPMG Technology Risk Management practice and Leader of KPMG’s Trus…
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20 Minutes Max

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Unveiling SASE: The Ultimate Hack for Cybersecurity
14:50
14:50
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14:50
🔒 Are you concerned about the rising cybersecurity threats? Tune in to the latest episode of 20 Minutes Max, where we will explore the ultimate hack for cybersecurity! Discover the power of SASE (Secure Access Service Edge) and how it can transform your organization's security posture. *** Billions & Billions of eyeballs, six continents, 10k+ serve…
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🎙️ Ready to uncover the 4 buckets of SD-WAN Magic? 🌐✨ Tune in to 20 Minutes Max as we explore SD-WAN's transformative power. 🚀 Discover the four essential buckets: Cloud-Based Orchestration and Automation, Network Optimization, MPLS Replacement, and Latency and Performance-oriented configurations. 🌟 *** Billions & Billions of eyeballs, six continen…
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Stu Johnson, VP of Product Marketing at Rootstock, discusses digital transformation in Manufacturing. Rootstock recently published its 2023 State of Manufacturing Technology Survey, which looks at trends in digital transformation in manufacturing and the drivers behind enterprise system modernization. Listen as we explore some of the main takeaways…
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20 Minutes Max

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How Managed Service Providers (MSPs) Benefit Both the Business and IT Teams
15:23
15:23
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15:23
🌟 Unleash the Power of Managed Service Providers (MSPs) for Business and IT Teams! 🌟 Discover how MSPs drive documentation, process development, and scalability – benefiting both business and IT. Don't miss this opportunity to unlock MSPs' potential! 🚀💼 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learned…
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🌟 How do you define your business values? 🌟 Join me for an insightful session in the latest episode of 20 Minutes Max as I share valuable tips on defining your business values. Tune in now and gain practical knowledge to establish a strong foundation for your company's success. Whether you're a startup or an established business, understanding your…
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Glenn Mansfield, Director at Flare Solutions, discusses “Intelligent Search.” Managing and securing the growing amount of information today is a challenge often beyond our ability to keep up. Terabytes and terabytes exist in content management systems, line of business systems and an array of repositories both inside and outside of the organization…
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20 Minutes Max

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Hiring for Traits: Attention to Detail vs Sense of Urgency
7:05
7:05
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7:05
🤔 When hiring, what trait is more important: Attention to detail or a sense of urgency? 🧐⏰ Join me on the latest episode of 20 Minutes Max, where I'll share my perspectives and insights on finding the right balance in your hiring process.🚀💡 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learned over 2+ deca…
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Contemplating Firewall Purchase for Digital Security? 🛡️ 🎥 Join me, Max Clark, on "20 Minutes Max" as we delve into the world of firewall protection and challenge its necessity. Let's evaluate the effectiveness of your firewall solution and explore alternative security measures, and gain a deeper understanding of our digital defense strategies. 💭💻 …
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Digital Transformation Podcast


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Leading through Transformation and Change
24:30
24:30
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24:30
Rich Nanda discusses his book “The Transformation Myth” and ways to lead your organization through uncertain times. Rich is a Principal at Deloitte Consulting where he serves as the leader of the US Monitor Deloitte strategy practice. He routinely advises the boards, CEOs and executive teams of Consumer Product companies on topics of growth, innova…
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20 Minutes Max

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Unlocking an Easy and Efficient Stay-in-Touch System using HubSpot
17:48
17:48
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17:48
🤔 Are you struggling to find a seamless solution to stay connected with your contacts? Join me, Max Clark, on "20 Minutes Max" as I share how HubSpot can unlock an effortless stay-in-touch system for you and your business. 💪 Tune in for a hassle-free way to maintain strong connections with your network! *** Billions & Billions of eyeballs, six cont…
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20 Minutes Max

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Exploring Single Vendors with Integrated Console
5:26
5:26
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5:26
🤔 Are you considering a single-vendor solution with an integrated console? 💻💡 Before jumping in, take a step back and ask yourself: Do I really understand what I'm buying? 💭💭 Join me, Max Clark, Founder of ITBroker.com, on the show "20 Minutes Max" as I explore the importance of questioning vendors and requesting demos. 🎥🔍 Stay informed and make th…
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Professor Michael Lenox discusses his book “Strategy in the Digital Age” and approaches to master digital transformation. Mike is is Professor of Business Administration and Chief Strategy Officer at the University of Virginia's Darden School of Business. He has served on the faculty at Duke and NYU and as a visiting professor at Harvard, Stanford,…
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20 Minutes Max

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Deconstructing SIP Trunk Deals (Session Initiation Protocol)
12:58
12:58
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🤔 Are you maximizing the potential of SIP Trunk Deals (Session Initiation Protocol) for your business? 🌐💼 Join me, Max Clark, founder of ITBroker.com, on "20 Minutes Max" as we delve into the world of SIP Trunk Deals and uncover strategies to unlock their full value. Learn about the key factors to consider, common pitfalls to avoid, and innovative …
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🎙️ Are you considering the AWS EDP for your business? 🤔 Join me, Max Clark, Founder of ITBroker.com, on the "20 Minutes Max" podcast as we dive deep into the topic of "Before You Sign An AWS EDP Do This!" 💼 An enterprise discount may not be the best decision for all companies. 🚫 In this episode, we'll explore the factors you need to consider before…
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Luke Hohmann discusses his book, co-authored Jason Tanner, “Software Profit Streams.” Luke is Chief Innovation Officer of Applied Frameworks and an expert in the art and practice of Agile and Scrum. In fact, Luke is one of six people in the world recognized as a principal contributor to the Scaled Agile Framework. Listen for advice and action items…
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20 Minutes Max

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Before You Sign An AWS EDP Do This! (Amazon Web Services Enterprise Discount Program)
15:00
15:00
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15:00
🎙️ Are you considering the AWS EDP for your business? 🤔 Join me, Max Clark, Founder of ITBroker.com, on the "20 Minutes Max" podcast as we dive deep into the topic of "Before You Sign An AWS EDP Do This!" 💼 An enterprise discount may not be the best decision for all companies. 🚫 In this episode, we'll explore the factors you need to consider before…
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20 Minutes Max

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The Pitfalls of Lifting and Shifting Your Phone System from Premise to Cloud
6:56
6:56
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6:56
🎙️ Exciting news! Join me, Max Clark, Founder of ITBroker.com, as I host the latest episode of "20 Minutes Max." 🌟🔍 This episode delves into the potential pitfalls of lifting and shifting your phone system from on-premises to the cloud. 💼⚠️ Join the conversation and gain valuable insights as we discuss the key factors to consider before making this…
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Naveen Poonian discusses digital transformation in Manufacturing. Naveen is President and CEO of iBASEt, a solution provider that simplifies complex manufacturing processes by replacing disparate production, quality, and MRO applications with paperless, digitally integrated solutions. Naveen is a member of the Forbes Technology Council and an exper…
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Digital Transformation Podcast


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State of Enteprise Integration in Finance, Manufacturing & Retail
22:24
22:24
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22:24
Matt Durham, Head of Market Strategy at Digibee, discusses the new Digibee 2023 State of Enterprise Integration Report. It’s their second annual analysis of the market and it examines the progression of integration within finance, manufacturing, and retail organizations, including year-over-year comparisons with the report published in 2022. Listen…
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20 Minutes Max

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Understanding Vendor Incentives To Get the Best Value for Your Business
11:36
11:36
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11:36
🎙️ Want to learn how to get the best value for your business by understanding vendor incentives? Join Max Clark, Founder of ITBroker.com, on the 20 Minutes Max show as he shares his expert insights. 🤔 In this episode, Max Clark will dive into the importance of learning your vendor's incentives and how it can help you maximize your I.T. investments.…
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20 Minutes Max

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RFPs Suck! A Candid Conversation About the Flaws and Frustrations of Tech Request for Proposals
14:48
14:48
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14:48
Hey CEOs and Business Leaders, 👋🏼 are you planning to use Request for Proposals (RFPs) to find vendors for your business needs? 🤔 In the latest episode of 20 Minutes Max, I'm excited to share my insights on why RFPs may not be the best option. 💡 As someone who has spent countless hours dealing with RFPs, I'll be discussing the flaws and frustration…
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Stan Smith discusses the use of Artificial Intelligence in the insurance industry. Stan is the Founder and CEO of Gradient AI a software-as-a-service platform that uses AI to help commercial insurers automate underwriting and claims, and improve operational efficiencies. Host, Kevin Craine Do you want to be a guest?…
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20 Minutes Max

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Helping a Client Overcome China's Great Firewall: Our Experience and Approach
9:26
9:26
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9:26
Calling all CFOs and Business Leaders! Are you concerned about how China's Great Firewall impacts your company's operations? Look no further. Our team of experts recently helped a client overcome this obstacle by establishing a secure and reliable connection to their business applications and data, no matter where they were in the world. Trust us t…
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