show episodes
 
The Social Skills Mastery Podcast is where High-Performance Social Confidence Coach and Corporate Trainer, Susan Callender helps professionals, business owners, and entrepreneurs stand out in competitive and often high-stakes situations, by raising social capital and using the power of polished people skills to make an impact. Weekly content encompasses what to do, what to say, how to maneuver tricky situations and get it right the first time.
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Welcome to Soft Skills for Leaders. This podcast is about enhancing the human skills we need to lead today. Soft skills are the less tangible, highly critical skills that every leader needs to succeed. I’m your host Lisa Evans, and my aim is to help you communicate with influence, and be the leader others will want to follow. Every episode, I will bring you a conversation with a guest expert, tips, and strategies to help you become a stand out communicator. If you would like to connect and a ...
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show series
 
On this episode of Soft Skills for Leaders, my guest is Linda O'Farrell. We discuss the importance of organisational culture and well-being in the workplace. Linda shares her insights on the challenges faced by leaders, the need for high-energy and low-energy spaces, and the importance of creating meaning and purpose for oneself and others. We delv…
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Entrepreneurs and professionals who identify as shy and socially reserved professionals may find self-promotion challenging due to their introverted nature, but there are several reasons why they should still strive to become comfortable with it, including: Career advancement: Self-promotion helps to showcase your skills, accomplishments, and exper…
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Simple guidance: Download this episode into your subconscious, visualize pleasant interactions, and start to experience confident and comfortable conversations. Free Course: The Assertiveness Accelerator Free Guide: The Ultimate Way to Start Conversations and Leave Them Wanting More Get on the waitlist and be the first notified when we open The Sch…
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There are five categories of human needs that dictate our interactions and behavior, and social and communication skills are important for meeting many of these needs. Good social skills will help you meet your need for belonging by forming strong relationships with others. Communication skills can help you meet your need for social status and este…
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My guest on this episode of the Soft Skills for Leaders podcast is Serena Low, an introvert coach who helps professional women find their inner strengths in their quiet nature. As an introvert, it can be difficult to navigate a world that values extroverted qualities such as being outgoing and talkative. From a young age, introverts are often given…
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Overthinking is a common problem that can have a negative impact on our lives. It can lead to anxiety, stress, and depression. It can also make it difficult to make decisions, take risks, and live in the present moment. There are a number of things that you can do to stop overthinking and get out of your own way. Here are a few tips: Identify your …
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Speaking up in the workplace can increase respect in a number of ways. First, it shows that you are confident and willing to share your ideas. This can make you seem more credible and trustworthy to your colleagues and supervisors. Second, speaking up can help to build relationships and create a more collaborative work environment. When you share y…
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How we construct our narrative, strongly affects our psyche, which is why making your story a positive one is so important. Your path and goal attainment depends on how you view your past, present, and future. For example, if you were teased, ridiculed, or even humiliated as a child, you may feel like it has broken you forever. Changing your story …
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Many networking sessions and events aren't really about networking. If you want to make the most of your time, home in on what makes power networkers successful and leave the gossip and overindulgence of appetizers to the novices. Start by dressing appropriately, the being engaged. Open yourself up to new experiences and people, and be totally pres…
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Lynda Folan is my guest on this episode of Soft Skills for Leaders. Lynda has a PhD in Organisational Psychology, and 35 years of experience in the corporate world across three continents. Her recently published book, "Leader Resilience - The New Frontier of Leadership" (2021), offers insights into the highly relevant topic of resilience and challe…
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From time to time we all will face conversations that we anticipate to be difficult and that we want to avoid. A “difficult” conversation is one whose primary subject matter is potentially contentious and may elicit strong emotions that can be hard to predict or control. Initiating a difficult conversation can feel daunting and there is a natural t…
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Darren McFarlane is my guest on this episode of the Soft Skills for Leaders Podcast. Darren is the founder of Next Level Mentoring. He realised the power of mentoring at the time he was an emerging leader in the oil and gas industry, and he had the opportunity to be part of a mentoring program. When Darren was at a crossroads later in life, he deci…
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No matter what level you’re at as a professional or an entrepreneur, a social coach can help you progress faster and farther than you would on your own. From providing a much-needed self-awareness check to helping erase blind spots and expand your network, a social coach can give you both the tools and perspective you need to go from where you are …
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The problem with being shy in business and socially is that it limits your opportunities to network and build strong connections with people. The real issue is that it’s virtually impossible to avoid people and social settings, so you suffer extreme discomfort on a daily basis and feel uncomfortable each time you have to attend a gathering. On epis…
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My guest on this Soft Skills for Leaders Podcast episode is Gihan Perera. We chat about the essential topic of how leaders can lead in today's workplace and be ready for the uncertainty of the future. Leaders can adapt by bringing the best from the past and to the future and learning new ways of working and leading. Talking Points The meaning of be…
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Getting rejected hurts. And even after the initial sting, we wonder what it is about us that made this person reject us. In a word: Nothing. Even though it doesn’t feel that way, being rejected is more about the other person than it is about you. Just changing your perspective on rejection can help you overcome your fear of it, and help you see tha…
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My guest on this episode of the Soft Skills for Leaders Podcast is Dr Kirstin Ferguson. Dr Kirstin Ferguson is an award-winning, globally recognised author, columnist and company director. She is one of Australia's most prominent leadership experts with a 30-year executive career and a PhD in leadership and culture. Kirstin is changing how the worl…
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Assertiveness is an essential social and communication skill. Assertiveness helps you experience less anxiety, speak more effectively, and express your point of view. Not to be confused with aggressiveness, being more assertive will help you formulate your thoughts and do this while being respectful of others. In the end, it leads to higher self-es…
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Nurture or nature — is confidence inborn or acquired? Confidence is largely born from experience and training – trial and error and repeating patterns – this is how we gain confidence. Even when you’re skilled in a given area, it is only with years of experience that you become confident in yourself and your accomplishments. But even with experienc…
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Having "besties" in the business world isn't required to be effective and respected. You can connect with people just as quickly by asking good questions that allow others to appreciate just having you on the team and in the space. If you're having difficulty coming up with smart things to say that help kick-off conversations, this episode is for y…
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My guest is Dr Julie Crews, a business ethicist and principal consultant of Leading Ethically. Julie is passionate about developing leaders with integrity and organisational cultures that are defined and driven by clear values. We share a frank and open conversation about some challenges leaders face in navigating ethical dilemmas. Talking Points F…
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Your thoughts create your reality and shape your life. In other words, the conditions and circumstances of your life are the result of your thoughts and beliefs. Do you want to improve your connections? Do you want to be perceived as warm and not cold? To do so, you need to start with your thoughts. You need to get rid of the thoughts that make you…
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In this episode, I share a conversation with Ilona Vass. Ilona is the Founder of Dancing with the Dragons, a company that teaches productive communication and positive conflict strategies. She is inspired to improve how humans speak with each other and handle challenging conversations, always having a positive outcome in mind. Ilona assists leaders…
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My quiet overthinkers, this is for you. Cue the cocoa with mini marshmallows Toss a log on the fire You asked for it, and I'm giving it to you! Social Confidence Winter Camp January 2nd to 31st Presenting... One full month of cozy, winter conversation, connection, and charisma coaching in a private, pop-up group where you get to… hang out and peel-…
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Does it feel like getting over a fear of speaking up in meetings or enjoying small talk is just not going to happen in your lifetime? Limiting beliefs surrounding social confidence starts early in life and grows with time. Some common beliefs that may be limiting you, too include the thoughts: “I can’t think of anything to say.” “I don’t think well…
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In this episode, I chat with Caelan Huntress who is a dynamic speaker, trainer, and business coach. He started his career as an acrobat in the circus. His skills as a theatrical performer and marketing strategist combine to make compelling virtual experiences. As the Creative Director of Stellar Platforms, a digital marketing agency that helps expe…
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Every time you speak is an opportunity to make an impact. You get to decide what that impact is. The first words you speak always sets the tone for the conversation and how the other person views you. When you talk with people, you define your relationship with them. Choose your words carefully and you will build trust and a positive reputation. We…
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Fraud Phenomenon refers to the experience of believing that you're not as competent as others perceive you to be, and that you are not ready to be at the forefront. This phenomenon has links to perfectionism and social anxiety. The phenomenon creates the experience of feeling like a phony—you feel as though at any moment you are going to be found o…
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In this episode, I chat with Amantha Imber, an organisational psychologist and founder of behavioural science consultancy Inventium, who helps people reinvent how they approach their work. Amantha is the host of the podcast How I Work, which has had over 2.5 million downloads, where she interviews some of the world’s most successful people about th…
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Who you have been socially for the better part of your life doesn't have to be who you are forever. You are not an inanimate, digitized product, which once programmed, cannot change or grow. Your life is shaped significantly by the character you create and the story you tell yourself about the kind of person you are, what you're capable of achievin…
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Building your network is essential in building a business or finding a job, and doing that well and with ease requires solid social skills. You can have the hard skills and the education, but without strong personal connections, it can be very difficult to grow in your career and maximize profitability. A lot of people have trouble building their p…
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In this episode, I chat with Oscar Trimboli. Communication isn’t just about what we say; it is 50% speaking and 50% listening. Oscar is a speaker, podcaster, mentor, coach and researcher who is determined to develop leaders into master listeners. Talking Points How Oscar realised he had a flair for holding a listening space The cost to individuals …
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You know what it’s like to be nervous around new people and situations, whether you’re attending an event alone or speaking up and having everyone turn toward you. Fear is a normal reaction that warns our bodies to be careful. Social anxiety is a type of fear that stems from our thoughts, dealing more with worry about what might occur, rather than …
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In this episode, I chat with Dr Judy Lundy, MBA Program Director at Edith Cowan University. Judy is passionate about building and developing inclusive workplaces where everyone can thrive Talking Points Why does it matter that we have diverse and inclusive workplaces? What happens when we don’t? What does an organisation need to do before becoming …
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What comes to mind when you think of a person’s “presence”: Boldness, assertiveness, commanding attention, holding court, or owning the room? When you have “presence”, basically, when you speak, people stop and listen. And here’s something we can all agree on — excellent leaders have excellent presence. People who possess the simple, but rare quali…
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In this episode, I chat with Anna Kavelj, Managing Director of Elite Woodhams Relocation, an award-winning Destination Services Provider in Australia. Her team supports organisations to make sure their employees who relocate for work do so smoothly, so that they thrive in their new surroundings. Some of the things her company does includes helping …
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There are rules of conduct for how you go about your workday, be it in-person or virtual, and that is business etiquette. These rules are the accepted or required norms in your specific profession and/or workplace, and they may be very different and not come into play in an alternate setting or social community. The penalty for violating business e…
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In this episode, I chat with Dr Jacinta Buchbach, head of Leader Development, “Respect at Work” at In Safe Hands. Her broad exposure to challenging negative workplace behaviours in her careers in law enforcement, the mining industry and investigation of health workplaces has shaped her as a leading ambassador and facilitator of Respect at Work beha…
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In this episode, I chat with Ben Brearley, host of the Thoughtful Leader Podcast. Ben believes that good leadership is thoughtful leadership. Ben is an experienced coach, trainer and leader who offers leadership training and coaching that aims to build confidence and lead more effective teams. As a Thoughtful Leader, you know that the teams that wo…
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Adam Fraser is a speaker, consultant, author, researcher, and leader of large-scale interventions. I have been a fan of Adam’s work since I first heard about The Third Space. We are required to navigate multiple roles, tasks and activities throughout any given day. How we handle the small transition or space in between makes all the difference. In …
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Society and our workplaces place a high premium on being confident and feeling good. We all recognize that our success accelerates when we are confident. The reason is simple. Without confidence we revert to fear, and when we are fearful we don’t take any action. We hesitate, we delay and we procrastinate. When you can let go of fear, you take acti…
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Peter Yawitz is the author of “Flip-Flops and Microwaved Fish: Navigating the Dos and Don'ts of Workplace Culture”, a social skills book targeted toward new professionals in the workforce, however, anyone can benefit from the solid guidance mixed with a bit of humor as we wade into the somewhat mucky waters of post-pandemic hybrid offices. Our inte…
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In this episode, I chat with Mel Kettle, author of the book Fully Connected. Mel is a highly sought-after speaker and trainer. Her clients include leaders, teams and organisations that want to achieve real connection and sustained engagement. At the heart of everything Mel does is a commitment to self-leadership. She truly believes that we need to …
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In this episode, I have a conversation with Dr. Paige Williams, author and researcher in Organisational Behaviour. Paige has over twenty years of experience working with global organisations she helps leaders surface uncomfortable truths, and see the rules they need to break in order to break through and lead themselves, their teams, and their orga…
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In this episode, I chat with Renee Giarusso. We share a candid conversation about leading living and learning Talking Points The power of lifelong learning to unlock potential How can leaders express gratitude authentically Five key worlds to transform the start of meetings How to banish negativity using the 3:1 positivity ratio From limited to lim…
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Curious questions are the most underrated, undervalued secrets of conversational success. They're how we gain a deep understanding of how we can meet or exceed the needs of our clients and customers. Ninety percent of conversations miss the mark. Ineffective conversations are frustrating, costly, and a waste of time. Miscommunication is a common fa…
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