Each episode, I interview innovators in the healthcare industry to extract the strategies, tactics, tools, and/or routines they utilize to generate extraordinary, positive outcomes. We highlight and breakdown these bright spots so you can apply them at your organization. "See a bright spot .... and clone it!"
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Two physicians, through dialogue and interviews, take a critical look at medical training and the culture of medicine and explore how interpersonal boundary clarity and the capacity to fully engage are essential to effective medical practice, mentoring, medical education, and a nourishing career. This podcast builds on Dr. Weiner’s book, On Becoming a Healer: The Journey from Patient Care to Caring about Your Patients (Johns Hopkins University Press, 2020). Hosted by Saul J. Weiner MD, and S ...
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Vanderbilt Health DNA: Discoveries in Action


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Vanderbilt Health DNA: Discoveries in Action
Vanderbilt Health
On Season 4, leaders from around the VUMC enterprise explore issues facing businesses across industries, and how the enterprise is experimenting with and designing solutions for problems – old and new – by supporting smart people with visionary ideas. You’ll track how a few ideas fused and matured over decades into the engine of a global collaboration, and why progress requires bold confidence in people, taking calculated risks, and transformative optimism about what could be next. Structure ...
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The More We Know Community Show with Dr. Sylvia


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The More We Know Community Show with Dr. Sylvia
Dr. Sylvia Bartley
Advancing racial equity takes courage, patience, and an uncompromising spirit. This is a reality and burden minoritized communities face daily and have worked hard to bridge through advocacy, protest, education, and their own agency. Join Dr. Sylvia (published author and neuroscientist) on her show The more We know community show, conversations cultivating change, as she interviews change makers who are leveling the playing field for all minorities by breaking barriers in their careers, comm ...
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All across the United States, people are banding together to create a healthier future. State by state, city by city, and street by street, visionary local leaders strive to solve the nation's most persistent health challenges. Each month, we’ll bring you an inside view of a different community-based health initiative — an honest look at the challenges communities face and the outstanding solutions they’ve found to address them. Melissa Eagan is the host of the Healthy Communities News podca ...
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Bright Spots in Healthcare


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A Conversation with Blue Cross and Blue Shield of North Carolina’s Chief Strategy Officer
31:46
31:46
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Sonny Goyal, Senior Vice President of Diversified Business Group and Chief Strategy Officer of Blue Cross and Blue Shield of North Carolina (Blue Cross NC), joins Eric to share some of Blue Cross NC’s successful initiatives to help members live their best lives. Sonny discussed Blue Cross NC’s approach to mitigating social determinants of health, e…
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On Becoming a Healer


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Drug testing at time of birth: How physicians are co-opted into harming families while thinking they are doing the right thing
1:02:43
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The practice of urine drug testing during pregnancy and then often reporting positive results to Child Protective Services triggers a cascade that can result in separation of mother and newborn, with devastating consequence for both. These practices are more common when patients come from marginalized communities even when baseline substance use ra…
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Bright Spots in Healthcare


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Talking Bright Spots with Former Congressman Robert Andrews
31:51
31:51
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Former New Jersey Congressman and Health Transformation Alliance (HTA) CEO Robert Andrews joins Eric to discuss how HTA – a cooperative of more than 60 of America’s leading employers –and its members employers are fixing our broken healthcare system by sharing data, challenging the status quo and implementing innovative solutions. Robert shares man…
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Bright Spots in Healthcare


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Safe Babies Safe Moms: Rethinking Equitable Access and Maternity Care
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39:15
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Angela D. Thomas, DrPH, MPH, MBA, Vice President, Healthcare Delivery Research, MedStar Health Research Institute, joins Eric to discuss D.C. Safe Babies Safe Moms, a community-driven collaborative launched in 2020 to improve the health and well-being of mothers and infants in Washington, D.C., and reduce racial disparities in maternal and infant h…
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Bright Spots in Healthcare


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Beyond Medication Adherence: Unleashing the Power of Member Engagement to Elevate Outcomes
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1:00:27
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Leaders from CareFirst, CareSource, UPMC Health Plan and Scene Health explore how proper medication adherence ensures a higher quality of life, improves health outcomes and reduces healthcare costs. Many health plans saw their overall Medicare Star Ratings drop this year due to one particular area – medication adherence. Our expert panel from top-r…
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Bright Spots in Healthcare


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Why the ACA Consumer Experience Sucks and How Select Health Fixed It
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34:20
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Kim Barrus, MSN, RN, PMP, Director, Clinical Outcomes Management, Select Health, joins Eric to discuss how her plan reinvented the consumer experience for ACA Marketplace health plans. With almost half of ACA Marketplace customers complaining about making appointments with providers and other process challenges, SelectHealth committed to reversing …
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Vanderbilt Health DNA: Discoveries in Action


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Equity Blooms Through Hard Work: Shifting Systems Toward Inclusion
37:47
37:47
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Muscles that don’t get used, lose strength. Building a culture of belonging to foster inventive forward-looking research and robust retention requires the consistency and tenacity of a training program. Meet a nurse educator, a geriatrician, and a neurologist who are putting in the hours.
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Bright Spots in Healthcare


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Medicare Advantage and the Next Generation in Home Health Strategies
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Leaders from Humana, Healthfirst, Health Leads and Vesta Healthcare join Eric to discuss the future of home healthcare for Medicare Advantage plans. As care delivery strategies evolve, the home is critical in achieving clinical and customer satisfaction ratings that drive business success. Home health is also vital to providing equitable care to al…
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On Becoming a Healer


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Directly and Covertly Observing Care: How it Can Transform Medical Education and Improve Clinical Practice
50:47
50:47
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Direct, covert observation of health care is a novel and underutilized tool to assess health care trainees and clinicians. In this episode we talk with experts about two such approaches: the unannounced standardized patient and patient-collected audio. In the former, actors are sent incognito into practice settings, and in the latter real patients …
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Vanderbilt Health DNA: Discoveries in Action


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Blazing a New Pathway: A Bold Blueprint to Foster Upskilling, Reskilling and Future Colleagues
40:14
40:14
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Companies around the U.S. and world are navigating a re-think about work and learning as shifting expectations and technological leaps upend the status quo. In this episode, discover how trailblazing initiatives at one of Tennessee’s largest employers are reshaping the healthcare landscape while addressing societal and economic pressures.…
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Vanderbilt Health DNA: Discoveries in Action


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Unveiling the Future: Tech, Trust, and Healthcare Transformation in Nashville
30:57
30:57
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Explore the dynamic intersection of consumer expectations, employer cost challenges, and scalability in healthcare. Discover how the future of healthcare could shape your world. Join us on a journey of transformative possibilities in this episode.
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Vanderbilt Health DNA: Discoveries in Action


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From an inkling to Iceland: The inventive path toward a genetic ‘Rosetta Stone’
36:54
36:54
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Transformative change takes intergenerational vision, discipline and commitment. Vanderbilt University Medical Center’s CEO and leaders in genetic research explain how ideas stemming from the 1990s sparked a new global alliance that will help write the future of medicine.
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Vanderbilt Health DNA: Discoveries in Action


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Vanderbilt Health DNA: Discoveries in Action Season 4
3:08
3:08
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Flashes of ideas can turn into guiding lights. Visionaries and trailblazers shape innovations of the future through passion projects. Season 4 explores how yesterday’s passion projects are changing the world for us today–and spotlights the people and ideas poised to make seismic shifts in the future.…
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The More We Know Community Show with Dr. Sylvia


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Episode fifty: Entrepreneurship Unveiled: The Leonard Wright Story
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59:05
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In this episode of 'The More We Know Community Show: Conversations Cultivating Change,' we embark on an extraordinary life journey characterized by resilience and entrepreneurial spirit. Our guest, Leonard Wright, Owner & CEO of INPAX Shipping Solutions Inc., guides us through the compelling chapters of his life – from enduring unimaginable poverty…
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Bright Spots in Healthcare


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Can Your Social Care Strategy Drive You to Five Stars?
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59:46
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Leaders from Network Health, UPMC Health Plan, Healthmine and Benelynk explore how Medicare Advantage plans can attain 5-Stars and share bright spots on improving outcomes for members with social risk factors. Learn how closing gaps in care and reducing health disparities can help your plan reach 5 Stars! Topics include: CMS Health Equity Index Pro…
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On Becoming a Healer


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"Dire Consequences": When students do not receive appropriate accommodations on the USMLE examinations
43:32
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In the prior episode we learned that there is no evidence that time-limited testing improves test validity and that, in fact, there is ample research showing that it makes tests less valid and less equitable. In this episode we discuss how, despite the data, the NBME denies accommodations on the USMLE exams to over half of medical students who have…
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The More We Know Community Show with Dr. Sylvia


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Episode forty-nine: Leadership and Equity in Public Health: A Conversation with Dr. Ebbin Dotson
1:02:38
1:02:38
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In this episode of the "More We Know Community Show, Conversations Cultivating Change," Host Dr. Sylvia had the privilege of hosting Dr. Ebbin Dotson, an accomplished academic, researcher, and public health leader. As an Assistant Professor at the University of Michigan School of Public Health, Dr. Dotson shares his transformative journey and profo…
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Bright Spots in Healthcare


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The Future of Senior Health: Equitable Access & Open Enrollment
59:12
59:12
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Healthcare leaders from Humana, myPlace Health, Mom’s Meals, and SCAN explore the latest product and benefit design trends for the aging population. Our expert panel shares strategies and best practices your plan can implement to bridge the social and clinical care gap and empower seniors to create a lifetime of healthy habits. Topics include: Prod…
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Bright Spots in Healthcare


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Last-Minute Gaps in Care Strategies
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1:01:51
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Senior healthcare leaders from AmeriHealth Caritas, AvMed, HealthTeam Advantage, and ReferWell share strategies health plans can use to understand gaps in care throughout the member journey. For health plans participating in risk-based agreements, gaps in care have severe implications for members' health outcomes and their ability to attain higher …
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The More We Know Community Show with Dr. Sylvia


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Episode forty-eight: From The Mayor's Desk: Shaping Saint Paul's Future
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58:51
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In this episode, Mayor Melvin Carter III offers a unique behind-the-scenes perspective from his desk, providing an authentic and intimate glimpse into the trials and triumphs of leading a city. Prepare to gain insights into the mayor's reflections on pivotal topics such as community development, equity, and the progressive humanity policies that ar…
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On Becoming a Healer


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Why it's time to remove time limits on tests, like the USMLE exams
39:27
39:27
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There is a widely held perception that being able to complete a test quickly is an indication of mastery when compared with those who need more time. As a result, it is often difficult to obtain accommodations on high stakes examinations, including the USMLE exams. Many students who request extra time because of a disability are denied accommodatio…
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The More We Know Community Show with Dr. Sylvia


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Episode forty-seven: Redefining Care: Elevating Black Maternal Health Conversations
58:10
58:10
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In this episode, my guests are two remarkable individuals who are deeply committed to revolutionizing the landscape of maternal health: Dr. Linda Henderson – Smith, President, and Founder of ATC Consulting, a powerhouse of expertise in trauma, equity, and behavioral health, and Naomi Clemmons, Maternal Child Health Sr. Technical Advisor, whose insi…
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Bright Spots in Healthcare


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Driving Innovation at Nashville General Hospital
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48:10
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Nashville General Hospital CEO Joseph Webb,D.Sc., MSHA, FACHE, joins Eric to discuss how the hospital is using innovation to fulfill its mission and vision to improve the health and wellness of Nashville – one neighbor at a time. During the conversation, Dr. Webb shares details on two innovative initiatives Nashville General implemented to address …
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Vanderbilt Health DNA: Discoveries in Action


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GenAI, You, and Medicine: A long history with new opportunities and risks
1:07:02
1:07:02
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A panel of nationally recognized experts in AI, machine learning, ethics and clinical applications talk about the long history of AI in medicine, and how ChatGPT and similars are changing how they think about trust, the public, and research.
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The More We Know Community Show with Dr. Sylvia


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Episode forty-six: Breaking Barriers: Inspiring Changemakers Across Generations
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59:19
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Join host Dr. Sylvia in a captivating conversation with Leslie Redmond, a Social Impact Coach and Leadership Development Consultant. Leslie's journey, molded by her family's struggles and rich history, has deeply shaped her passion for social impact and advocacy. As a younger millennial born in the 90s, she witnessed the impact of mass incarceratio…
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The More We Know Community Show with Dr. Sylvia


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Episode forty-five: Beyond Adversity - Dr. Tonya Jackman Hampton Path to Purpose
59:20
59:20
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Listen to Dr. Sylvia’s conversation with Dr. Tonya Jackman Hampton, a remarkable leader, DEI expert, breast cancer survivor, and true trailblazer on an inspiring journey. Discover her invaluable insights, shaped by early experiences in gymnastics and running, fueling a commitment to fitness and mindfulness. As Chief Human Resource Officer, Dr. Hamp…
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Bright Spots in Healthcare


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AI is Advancing The Member Journey and Improving Lives TODAY
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Healthcare leaders from Geisinger, Intermountain Health, UNC Health and TytoCare join Eric to discuss how AI and machine learning transform the member journey and empower members to take a more active role in their health. Our experts share successful strategies and best practices your healthcare organization can implement to change the member expe…
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On Becoming a Healer


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Running the Gauntlet: My Journey into Medicine with a Learning Disability
20:57
20:57
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Stefan interviews co-host Saul about his experiences becoming a doctor with a learning disability. This episode, first run in 2020, sets the stage for two that will follow – in August and September, with experts on the science of student learning assessment and its implications for the USMLE examinations. These will address questions such as: Does …
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The More We Know Community Show with Dr. Sylvia


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Episode forty-four: The Unyielding Spirit of a Black Female Philanthropy Leader – with Chanda Smith Baker
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59:04
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Welcome to "The More We Know Community Show: Conversations Cultivating Change." In this thought-provoking and candid episode, our host, Dr. Sylvia, embarks on a profound exploration with Chanda Smith Baker, an esteemed senior black female leader in the realm of philanthropy. Together, they delve into the realities faced by black female leaders behi…
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Bright Spots in Healthcare


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The Disenrollment Tsunami: How to Enhance Your Medicaid Redetermination
59:57
59:57
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Healthcare leaders from Health Net, Horizon Blue Cross Blue Shield of New Jersey and Socially Determined shared successful Medicaid Redetermination strategies and best practices to help ensure your plans’ most vulnerable populations do not lose essential health coverage. With the end of the Public Health Emergency and the Medicaid continuous covera…
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Bright Spots in Healthcare


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How Blue Cross Blue Shield of Arizona is Reinventing the Member Journey
42:00
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Phylicia Schroeder, Manager, Provider Engagement and Quality Analytics at Blue Cross Blue Shield of Arizona Medicare Advantage and Janine Wakim, Head of Operations at ReferWell, join Eric to discuss how the plan is transforming the member journey by instituting a cultural shift putting the member’s needs above the plan’s needs, adding that to accom…
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The More We Know Community Show with Dr. Sylvia


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Episode forty-three: The Path to Justice: Conversations with Attorney General Keith Ellison
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48:35
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Welcome to "The More We Know Community Show: Conversations Cultivating Change" with Dr. Sylvia, where we engage in meaningful dialogues with influential figures who are driving positive transformations in society. In today's episode, Dr. Sylvia hosts a captivating conversation with a special guest, Minnesota Attorney General (AG) Keith Ellison. AG …
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Bright Spots in Healthcare


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How Psychedelics Can Bend the Mental Health Cost Curve
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37:20
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Psychedelic Researcher and Psychologist Alex Belser, PhD, joins Eric to discuss the efficacy and safety of psychedelics, how they are being applied in practice and the potential pharmacoeconomic and business impact this category of medications can have on patients with severe mental illness. Alex shares information on the latest research and develo…
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On Becoming a Healer


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Why are doctors turning to ChatGPT for help relating to patients?
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33:29
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A recent New York Times article, titled "When Doctors Use a Chatbot to Improve Their Bedside Manner," should raise questions about why physicians are turning to artificial intelligence for help talking with other humans. While GPTChat can generate things to say, what comes out of AI is impersonal, as it knows nothing about the individuality of the …
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Bright Spots in Healthcare


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Equity, Engagement & Nutrition: Innovations Empowering the Underserved
1:00:59
1:00:59
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Leaders from Humana, SCAN and NourishedRx discuss the link between food, nutrition security and health and the idea that food and nutrition programs can improve health. Many Americans lack access to nutritious food due to food insecurity, contributing to high rates of chronic disease, poor health outcomes and health disparities, especially among un…
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Bright Spots in Healthcare


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How Digital Mental Health is Making an Impact
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Healthcare leaders from AmeriHealth Caritas, Cigna Healthcare, Highmark, Reliant Medical Group and Corporate Insight share innovations in mental health, including how their organizations are incorporating and maximizing digital mental health tools and platforms. Learn strategies and approaches you can implement in your organization. Panelists Yavar…
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The More We Know Community Show with Dr. Sylvia


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Episode forty-two: First and Only with Jennifer Farmer
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59:13
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Dr. Sylvia engages in a profound and bold conversation with Jennifer Farmer, a highly regarded author and passionate advocate for social and racial justice. Their discussion revolves around Jennifer's transformative book, "The First and Only: A Black Woman's Guide to Thriving at Work and in Life." Delving into the book's inspiration and the strateg…
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Bright Spots in Healthcare


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How Healthfirst is Partnering with a Health System to Make Providers’ Jobs Easier
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43:24
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G.T. Sweeney, Chief Information Officer, Healthfirst and Sami Boshut, Chief Information Officer, MediSys Health Network, Inc., join Eric to discuss how their organizations collaborated with a technology company to create a cloud-based platform that enables seamless sharing of patient data across the care continuum. The platform connects longitudina…
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On Becoming a Healer


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Prescription Opioid Reductions and Suicide: What Should Caring Physicians Do in the Face of Uncertainty?
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The narrative that getting patients with chronic pain off opioids makes them safer was reinforced by a recent paper that got substantial media attention showing an association with reduced suicide rates at the population level -- But other data, at the patient level, shows an increased rate of suicide. Which is closer to the truth? And, if there's …
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Bright Spots in Healthcare


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The Next Wave of Benefits Navigation for Government Programs
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38:26
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John Petito, Corporate Vice President, Transformation, SCAN Health and Ashish V. Shah, CEO, Dina, discuss the power of benefits navigation in attracting and retaining members for Medicare Advantage plans and other government programs. The average Medicare beneficiary has access to over 43 Medicare Advantage plans, and offering supplemental benefits…
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The More We Know Community Show with Dr. Sylvia


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Episode forty-one: From Activism to Advocacy: Disrupting the School-to-Prison Pipeline with Chauntyll Allen
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Join host Dr. Sylvia as she engages in a thought-provoking conversation with Chauntyll Allen, a remarkable individual dedicated to disrupting the school-to-prison pipeline. As an activist, educator, and elected official, Chauntyll has made significant strides in advocating for racial equity and social justice within the education system. During her…
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Bright Spots in Healthcare


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Reduce Total Cost of Care: Innovative Whole Person Models for High-Cost Conditions
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Healthcare leaders from Blue Shield of California, CareSource, UT Health Austin and Vori Health discuss the importance of adopting a whole-person approach across the broader healthcare experience to maximize value, drive healthy behavior change and ensure more equitable care. Learn how to develop an integrated whole-person solution framework and im…
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Bright Spots in Healthcare


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Boosting Plan Performance: Improving Provider-Centric Risk Adjustment & Staying Compliant
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CDPHP, Johns Hopkins Medicine, Priority Health, ATRIO Health Plans and Vatica Health share successful strategies and best practices for provider-centric risk adjustment programs, which enable health plans to enjoy higher compliance, enhanced quality of care, improved risk score accuracy, higher Star and quality ratings and better financial performa…
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On Becoming a Healer


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My patient’s in shackles: Can we take these off?
39:44
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By Saul J. Weiner, Stefan Kertesz, Lawrence A. Haber
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Bright Spots in Healthcare


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Unique Approaches to Building Trust with Dual Eligible Members
1:00:22
1:00:22
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AmeriHealth Caritas, Blue Cross Blue Shield, Optum at Home & Reema Health share bright spots and novel tactics for engaging dual eligible beneficiaries. Discussion topics include: building a foundation of trust through a community approach, engaging hard-to-reach or historically unreachable members, and addressing health-related social needs to imp…
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Gary Cunningham, the President and CEO of Prosperity Now, a national organization dedicated to advancing racial and ethnic economic justice sits down with host Dr. Sylvia to share his perspective and experience with systemic structures designed to prevent people from building economic wealth and power. Gary explains how targeted universalism can in…
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Bright Spots in Healthcare


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How Banner|Aetna is Rethinking Whole Person Care
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55:16
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Joanne Mizell, Chief Operating Officer, Banner|Aetna – a joint venture between CVS Health’s insurance arm, Aetna, and health system Banner Health – joins Eric to discuss what makes Banner|Aetna unique from other health insurers and its approach to whole person care. She shared how the company uses MultiDisciplinary Care Teams to provide high-risk p…
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Mario Ball is an innovative leader and dynamic engineering professional with domestic and global experience in designing, developing, and selling medical devices/technology. He is currently the US Sales Director for Cardiac Diagnostics & Commercial Execution. During this episode, Mario shares how he determined his path in the medical device industr…
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Bright Spots in Healthcare


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Improve CAHPS through Enhanced Benefits Navigation
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Healthcare leaders from Alignment Health, SCAN, ATI Advisory and Dina discuss the importance of MA plans to ensure members understand available non-medical benefits. Making the experience painless is essential to attracting and retaining members – and improving CAHPS and Star Ratings. Learn successful strategies and best practices your plan can imp…
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On Becoming a Healer


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From medical student mistreatment to burnout: How can we change the culture?
40:31
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In this second of a two-episode series on medical student mistreatment, we discuss its impact on burnout with a colleague who is working to change the culture of medical education and practice through research and leadership.By Saul J. Weiner, Stefan Kertesz, Lotte Dyrbye
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