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The Social Skills Mastery Podcast is where High-Performance Social Confidence Coach and Corporate Trainer, Susan Callender helps professionals, business owners, and entrepreneurs stand out in competitive and often high-stakes situations, by raising social capital and using the power of polished people skills to make an impact. Weekly content encompasses what to do, what to say, how to maneuver tricky situations and get it right the first time.
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122. The Benefits of Investing in a Social Confidence Coach (And How to Get Your Company to Pay)
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No matter what level you’re at as a professional or an entrepreneur, a social coach can help you progress faster and farther than you would on your own. From providing a much-needed self-awareness check to helping erase blind spots and expand your network, a social coach can give you both the tools and perspective you need to go from where you are …
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121. The Often Overlooked Fundamentals of Effective Communication
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120. How Shy Adults Can Create a Bold, New and Stress-Free Persona
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The problem with being shy in business and socially is that it limits your opportunities to network and build strong connections with people. The real issue is that it’s virtually impossible to avoid people and social settings, so you suffer extreme discomfort on a daily basis and feel uncomfortable each time you have to attend a gathering. On epis…
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119. What to Do When You Suddenly Feel Insecure
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By Susan Callender
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118. How to Stop Revisiting Thoughts of Rejection and Start Living a Phenomenal Life
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Getting rejected hurts. And even after the initial sting, we wonder what it is about us that made this person reject us. In a word: Nothing. Even though it doesn’t feel that way, being rejected is more about the other person than it is about you. Just changing your perspective on rejection can help you overcome your fear of it, and help you see tha…
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117. Turning the Tables on Habitual Thoughts that Hold you Back
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116. Stand Up for Yourself: Three Steps for No-Fail Assertive Statements
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Assertiveness is an essential social and communication skill. Assertiveness helps you experience less anxiety, speak more effectively, and express your point of view. Not to be confused with aggressiveness, being more assertive will help you formulate your thoughts and do this while being respectful of others. In the end, it leads to higher self-es…
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115. Mommy, Where Does Confidence Come From?
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Nurture or nature — is confidence inborn or acquired? Confidence is largely born from experience and training – trial and error and repeating patterns – this is how we gain confidence. Even when you’re skilled in a given area, it is only with years of experience that you become confident in yourself and your accomplishments. But even with experienc…
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114. What to Talk About with Colleagues When You Want to Connect
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Having "besties" in the business world isn't required to be effective and respected. You can connect with people just as quickly by asking good questions that allow others to appreciate just having you on the team and in the space. If you're having difficulty coming up with smart things to say that help kick-off conversations, this episode is for y…
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113. You Are What You Think - If You Want Social Success, Visualize Social Success
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Your thoughts create your reality and shape your life. In other words, the conditions and circumstances of your life are the result of your thoughts and beliefs. Do you want to improve your connections? Do you want to be perceived as warm and not cold? To do so, you need to start with your thoughts. You need to get rid of the thoughts that make you…
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BONUS - Social Confidence Winter Camp is Closing Soon
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My quiet overthinkers, this is for you. Cue the cocoa with mini marshmallows Toss a log on the fire You asked for it, and I'm giving it to you! Social Confidence Winter Camp January 2nd to 31st Presenting... One full month of cozy, winter conversation, connection, and charisma coaching in a private, pop-up group where you get to… hang out and peel-…
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112. Lessons from a Lifetime of Limiting Beliefs
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Does it feel like getting over a fear of speaking up in meetings or enjoying small talk is just not going to happen in your lifetime? Limiting beliefs surrounding social confidence starts early in life and grows with time. Some common beliefs that may be limiting you, too include the thoughts: “I can’t think of anything to say.” “I don’t think well…
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Conversations with Purpose: Making Communications Count
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Every time you speak is an opportunity to make an impact. You get to decide what that impact is. The first words you speak always sets the tone for the conversation and how the other person views you. When you talk with people, you define your relationship with them. Choose your words carefully and you will build trust and a positive reputation. We…
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110. Encore Episode: Feeling Like a Fraud and You Don't Belong? Let's Fix That.
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Fraud Phenomenon refers to the experience of believing that you're not as competent as others perceive you to be, and that you are not ready to be at the forefront. This phenomenon has links to perfectionism and social anxiety. The phenomenon creates the experience of feeling like a phony—you feel as though at any moment you are going to be found o…
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109. Leaving Old Stories Behind to Create a New Social Image
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Who you have been socially for the better part of your life doesn't have to be who you are forever. You are not an inanimate, digitized product, which once programmed, cannot change or grow. Your life is shaped significantly by the character you create and the story you tell yourself about the kind of person you are, what you're capable of achievin…
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108. The Social Skill of Creating a High-Value Professional Network
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Building your network is essential in building a business or finding a job, and doing that well and with ease requires solid social skills. You can have the hard skills and the education, but without strong personal connections, it can be very difficult to grow in your career and maximize profitability. A lot of people have trouble building their p…
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107. Managing Your Thoughts to Reduce Social Anxiety
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You know what it’s like to be nervous around new people and situations, whether you’re attending an event alone or speaking up and having everyone turn toward you. Fear is a normal reaction that warns our bodies to be careful. Social anxiety is a type of fear that stems from our thoughts, dealing more with worry about what might occur, rather than …
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106. The Benefits of Developing your Professional Presence
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What comes to mind when you think of a person’s “presence”: Boldness, assertiveness, commanding attention, holding court, or owning the room? When you have “presence”, basically, when you speak, people stop and listen. And here’s something we can all agree on — excellent leaders have excellent presence. People who possess the simple, but rare quali…
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105. Mastering Professional Manners - The Essential Etiquette You Need to Succeed
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There are rules of conduct for how you go about your workday, be it in-person or virtual, and that is business etiquette. These rules are the accepted or required norms in your specific profession and/or workplace, and they may be very different and not come into play in an alternate setting or social community. The penalty for violating business e…
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104. Credibility, Confidence, and Becoming Socially Secure
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Society and our workplaces place a high premium on being confident and feeling good. We all recognize that our success accelerates when we are confident. The reason is simple. Without confidence we revert to fear, and when we are fearful we don’t take any action. We hesitate, we delay and we procrastinate. When you can let go of fear, you take acti…
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103. Social Intelligence & Office Culture with Peter Yawitz
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Peter Yawitz is the author of “Flip-Flops and Microwaved Fish: Navigating the Dos and Don'ts of Workplace Culture”, a social skills book targeted toward new professionals in the workforce, however, anyone can benefit from the solid guidance mixed with a bit of humor as we wade into the somewhat mucky waters of post-pandemic hybrid offices. Our inte…
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102. Tell Me About Yourself: Using Curiosity for Good Conversations
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Curious questions are the most underrated, undervalued secrets of conversational success. They're how we gain a deep understanding of how we can meet or exceed the needs of our clients and customers. Ninety percent of conversations miss the mark. Ineffective conversations are frustrating, costly, and a waste of time. Miscommunication is a common fa…
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101. Socially Reserved? What To Do When Being Quiet is Mistaken for Lacking Confidence
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Are you ready? Is this the time that you’ll finally go all in and take the steps to become your best self? Many people think they’re fine the way they are and don’t feel any need to change, improve, or master social skills. But in business and life, if you’re not improving continuously, then you will be passed by. Confident people are always willin…
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98. Social Success - How to Be a Great Host
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LinkedIn messages and Instagram Reels cannot replace the meaningful connections made through in-person communications and entertaining — also known as party or event hosting. Any individual or business that wants to create strong and lasting relationships needs to know how to produce professional events, even when it extends outside the office and …
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97. Breaking Up the Patterns that Create Social Anxiety
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Social anxiety robs you of your right to live freely and comfortably. There are a number of techniques you can try to manage the thoughts and feelings that create anxiety. Remember that you are not your anxiety, nor are you weak or inferior. You have thoughts that create anxious feelings. In episode 97 help is offered for you to develop new thought…
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96. How to Accentuate Social Skills through Self-Talk
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There’s no question that when you excel in a social situation, that is due to your positive inner monologue which is influenced by your subconscious mind. This inner monologue reveals your thoughts, beliefs, questions, and ideas. Your inner monologue can be negative and positive, and encouraging and distressing. If you’re the optimistic type, your …
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95. Increase Your Influence & Impact with Proper Introductions
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Having the confidence to initiate introductions is an important social and professional skill, and you will benefit from learning the proper way to do this. Whether you are introducing two or more people to each other, or need to introduce yourself to a new acquaintance, giving a fair amount of preparation to this skill and practicing regularly wil…
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94. Being Quiet Harms Your Credibility (and what to do about it)
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It won’t matter if I don’t offer my ideas. They already have a lot to think about. My ideas are not important It pains me when I hear a super smart, creative, and gifted person express the opinion that it doesn’t matter when they don’t offer their thoughts in meetings and social situations, and that their contributions are not important, therefore …
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93. The Telltale Signs You May Be Socially Insecure
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Socially confident people believe in their ability to show up and make a contribution, provide value, or elevate the energy in a room. If you don’t believe in yourself, why should anyone else put their faith in you? If you’re still hiding on the sidelines and not speaking up and you want to walk with swagger and improve your people skills, listen t…
Long-lasting, fruitful relationships develop when you’re genuinely interested in the people you meet. People can smell whether you're authentic in your greetings and conversation. When you show sincere curiosity and concern for people, you become likable, and when you're perceived as being likable, the sky is the limit for what you can achieve. and…
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91. The Expressive Social Style - The Strongest Energy in the Room
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Those among us with Expressive social styles are often the strongest energy in the room. They enjoy involvement, excitement and lots of interpersonal interaction. Moreover, they tend to make friends easily because they’re very sociable, they enjoy stimulating conversation, and they’re enthusiastic and good at involving and motivating others. Despit…
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90. The Four Phases of Social Skills Mastery
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Mastering social skills is an important part of growing and excelling in your business and career. Showing customers and employers you have mastered certain soft, hard, and people skills can help you earn promotions, raises, and new jobs. It can take some time and effort to master interpersonal skills, depending on your current level and the skills…
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89. The Pros and Cons of the Action-Oriented "Driver" Social Style
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An individual’s social style is determined by behavioral patterns in the interactions with their peers. Some studies suggest that social style may influence the way in which an individual’s performance is evaluated. Drivers are action-oriented people who focus on results and outcomes rather than relationships. They can be seen as impersonal, practi…
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88. Social Ease and Getting Comfortable in the Spotlight
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One of our most basic human needs is to feel seen, heard, and understood. While the workdays of entrepreneurs and professionals are filled with appointments, they can still feel cut off, as time for connections, conferences, and networking increasingly disappears. My clients have told me that one of the most valuable things they get out of their co…
Social Connectors play an important role in our lives, and having even a small amount of this “gift” will serve you well. A connector is simply someone who is relationship-focused in her/his approach to life, to people, and to business. He/she has a certain way of thinking and behaving. They act and get results with ease because they have a level o…
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86. Social Styles part 2 - The Analytical Communicator
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Our “Social style” is the persona we choose to use in interactions. Being aware of your own social style helps you to develop relationships, particularly in business. The analytical social style type is characterized as deep and thoughtful. “Analyticals” have a tendency to be serious and purposeful individuals. They set very high standards, so they…
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85. The One About Your Voice and Cadence -- How You Speak Speaks Volumes
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When speaking with others, your tone clarifies and conveys meaning. A phrase as simple as “I don't know” can be taken in a number of different ways depending on how you decide to express it. Your tone can not only affect how people perceive you but also their willingness to listen to you – especially in business. Today, I’ll show you how to use wor…
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84. Exploring Your Signature Social Style: The Amiable Style
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If you manage or lead people, negotiate, or take the lead in bringing in new business, understanding social styles will be of great benefit. Your social style is the behavior you exhibit when interacting with others. identifying and becoming aware of the particular of your social style helps to develop good relationships and reach your desired goal…
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83. Social Perception & Understanding Communication Styles
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Success in business starts with social perception. If people have a negative image of you, it’s a pretty good bet you won’t be getting many desirable contracts or a promotion anytime soon. That’s why it is so important to take charge of the way you are perceived in your organization through your chosen communication style, and it is equally as impo…
It’s not all that unusual to sometimes feel as if you can’t seem to sound interesting and confident when meeting, leading, or trying to impress people. But feeling socially insecure about yourself all the time can take a toll on every aspect of your life, from your physical health and emotional well-being to how you perform professionally. Research…
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81. How to Confidently Speak Up in Groups
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Too many people think that socializing in groups is something you’re either good or bad at. And while it’s true some people are born with a leg up at it, just like musical talent, anyone can learn the secrets. Socializing is a learnable skill, and communicating well in groups is something you can practice and develop. Introverts and extroverts alik…
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80. How to Calm Your Social Anxiety - Taking it from Zero to 60 and Back to Zero
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Social anxiety can make everyday events extra challenging. You might feel a lot more self-conscious and scared than other people do in social interactions and may suffer from low self-esteem. To calm down the anxiety and make it disappear before it escalates into a panic attack, it helps to take charge, to realize that it is your thoughts that crea…
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79. Why Being Social Does Not Require Sipping Cocktails at Packed Parties
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When you want to be more socially connected but you’re still finding it challenging to take the leap, it’s easy to work yourself into an insane kind of paranoia about where to go, what to say, and how to get it right the first time. Guess what, though? So does everyone else. Everyone — even the put-together-looking strangers you pass on the street …
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78. How Socially Reserved Businesspeople Can Become Highly Visible Without Attending Conferences and Networking
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Why is it that we can feel confident about our work and contributions — that is until the red light goes on and we’re live. So many of us claim to want to stand out from the competition, but when the time comes to get seen and be heard, we freeze. We overthink, we sweat, we forget everything we were about to say, we forget to breathe, and sometimes…
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77. How to Make Friends as a Professional
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It was so much easier when you were a kid. In college, you almost had to be trying not to make friends. And overnight you become an adult. You get busy with work. Your friends get busy with work. People get married. Have kids. And pretty soon being “close” means a text message twice a year. You’re not alone… Or, actually, the whole point of this is…
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76. Removing the Sting of Social Rejection with Reframing and the Law of Polarity
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Social rejection or the feelings that support it are an inevitable part of life. We are designed to be social beings with the intention to connect and link to and through one another continuously and through the varied paths of our lives. It is possible to be prepared for and comfortable with social rejection before it occurs, rather than feeling d…
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75. Creating a Magnetic Personality That Attracts, Effortlessly
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Personal Magnetism is one trait that is a must-have to attract others towards you. If you’re self-assured and comfortable in your own skin, then you have the energy to draw people in, and nothing can dampen your enthusiasm to win people over. Many people have the mistaken belief that possessing magnetism comes from natural, unteachable traits that …
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74. How to Stop Limiting Beliefs from Holding You Back from a Great Social Life
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Are thoughts about what you can accomplish preventing you from being an interpersonal skills ninja? You are likely experiencing limiting beliefs, or pervasive thoughts about your capabilities that are a roadblock to social ease and success. Limiting beliefs, in most cases, are unconscious thoughts, which on the surface appear to be an aid in helpin…
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73. What They Think When Meeting You: Managing Impressions and Perceptions
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Are you pitching potential investors, wooing a new client, or interviewing for a job? It is worth your time to first become self-aware and determine the impression you make and how you think others perceive you. This step must come first because you may miss out on a major opportunity simply by not modifying your demeanor to suit the situation. Mod…
