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The Social Skills Mastery Podcast is where High-Performance Social Confidence Coach and Corporate Trainer, Susan Callender helps professionals, business owners, and entrepreneurs stand out in competitive and often high-stakes situations, by raising social capital and using the power of polished people skills to make an impact. Weekly content encompasses what to do, what to say, how to maneuver tricky situations and get it right the first time.
 
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Who you have been socially for the better part of your life doesn't have to be who you are forever. You are not an inanimate, digitized product, which once programmed, cannot change or grow. Your life is shaped significantly by the character you create and the story you tell yourself about the kind of person you are, what you're capable of achievin…
 
Building your network is essential in building a business or finding a job, and doing that well and with ease requires solid social skills. You can have the hard skills and the education, but without strong personal connections, it can be very difficult to grow in your career and maximize profitability. A lot of people have trouble building their p…
 
You know what it’s like to be nervous around new people and situations, whether you’re attending an event alone or speaking up and having everyone turn toward you. Fear is a normal reaction that warns our bodies to be careful. Social anxiety is a type of fear that stems from our thoughts, dealing more with worry about what might occur, rather than …
 
What comes to mind when you think of a person’s “presence”: Boldness, assertiveness, commanding attention, holding court, or owning the room? When you have “presence”, basically, when you speak, people stop and listen. And here’s something we can all agree on — excellent leaders have excellent presence. People who possess the simple, but rare quali…
 
There are rules of conduct for how you go about your workday, be it in-person or virtual, and that is business etiquette. These rules are the accepted or required norms in your specific profession and/or workplace, and they may be very different and not come into play in an alternate setting or social community. The penalty for violating business e…
 
Society and our workplaces place a high premium on being confident and feeling good. We all recognize that our success accelerates when we are confident. The reason is simple. Without confidence we revert to fear, and when we are fearful we don’t take any action. We hesitate, we delay and we procrastinate. When you can let go of fear, you take acti…
 
Peter Yawitz is the author of “Flip-Flops and Microwaved Fish: Navigating the Dos and Don'ts of Workplace Culture”, a social skills book targeted toward new professionals in the workforce, however, anyone can benefit from the solid guidance mixed with a bit of humor as we wade into the somewhat mucky waters of post-pandemic hybrid offices. Our inte…
 
Curious questions are the most underrated, undervalued secrets of conversational success. They're how we gain a deep understanding of how we can meet or exceed the needs of our clients and customers. Ninety percent of conversations miss the mark. Ineffective conversations are frustrating, costly, and a waste of time. Miscommunication is a common fa…
 
Are you ready? Is this the time that you’ll finally go all in and take the steps to become your best self? Many people think they’re fine the way they are and don’t feel any need to change, improve, or master social skills. But in business and life, if you’re not improving continuously, then you will be passed by. Confident people are always willin…
 
LinkedIn messages and Instagram Reels cannot replace the meaningful connections made through in-person communications and entertaining — also known as party or event hosting. Any individual or business that wants to create strong and lasting relationships needs to know how to produce professional events, even when it extends outside the office and …
 
Social anxiety robs you of your right to live freely and comfortably. There are a number of techniques you can try to manage the thoughts and feelings that create anxiety. Remember that you are not your anxiety, nor are you weak or inferior. You have thoughts that create anxious feelings. In episode 97 help is offered for you to develop new thought…
 
There’s no question that when you excel in a social situation, that is due to your positive inner monologue which is influenced by your subconscious mind. This inner monologue reveals your thoughts, beliefs, questions, and ideas. Your inner monologue can be negative and positive, and encouraging and distressing. If you’re the optimistic type, your …
 
Having the confidence to initiate introductions is an important social and professional skill, and you will benefit from learning the proper way to do this. Whether you are introducing two or more people to each other, or need to introduce yourself to a new acquaintance, giving a fair amount of preparation to this skill and practicing regularly wil…
 
It won’t matter if I don’t offer my ideas. They already have a lot to think about. My ideas are not important It pains me when I hear a super smart, creative, and gifted person express the opinion that it doesn’t matter when they don’t offer their thoughts in meetings and social situations, and that their contributions are not important, therefore …
 
Socially confident people believe in their ability to show up and make a contribution, provide value, or elevate the energy in a room. If you don’t believe in yourself, why should anyone else put their faith in you? If you’re still hiding on the sidelines and not speaking up and you want to walk with swagger and improve your people skills, listen t…
 
Long-lasting, fruitful relationships develop when you’re genuinely interested in the people you meet. People can smell whether you're authentic in your greetings and conversation. When you show sincere curiosity and concern for people, you become likable, and when you're perceived as being likable, the sky is the limit for what you can achieve. and…
 
Those among us with Expressive social styles are often the strongest energy in the room. They enjoy involvement, excitement and lots of interpersonal interaction. Moreover, they tend to make friends easily because they’re very sociable, they enjoy stimulating conversation, and they’re enthusiastic and good at involving and motivating others. Despit…
 
Mastering social skills is an important part of growing and excelling in your business and career. Showing customers and employers you have mastered certain soft, hard, and people skills can help you earn promotions, raises, and new jobs. It can take some time and effort to master interpersonal skills, depending on your current level and the skills…
 
An individual’s social style is determined by behavioral patterns in the interactions with their peers. Some studies suggest that social style may influence the way in which an individual’s performance is evaluated. Drivers are action-oriented people who focus on results and outcomes rather than relationships. They can be seen as impersonal, practi…
 
One of our most basic human needs is to feel seen, heard, and understood. While the workdays of entrepreneurs and professionals are filled with appointments, they can still feel cut off, as time for connections, conferences, and networking increasingly disappears. My clients have told me that one of the most valuable things they get out of their co…
 
Social Connectors play an important role in our lives, and having even a small amount of this “gift” will serve you well. A connector is simply someone who is relationship-focused in her/his approach to life, to people, and to business. He/she has a certain way of thinking and behaving. They act and get results with ease because they have a level o…
 
Our “Social style” is the persona we choose to use in interactions. Being aware of your own social style helps you to develop relationships, particularly in business. The analytical social style type is characterized as deep and thoughtful. “Analyticals” have a tendency to be serious and purposeful individuals. They set very high standards, so they…
 
When speaking with others, your tone clarifies and conveys meaning. A phrase as simple as “I don't know” can be taken in a number of different ways depending on how you decide to express it. Your tone can not only affect how people perceive you but also their willingness to listen to you – especially in business. Today, I’ll show you how to use wor…
 
If you manage or lead people, negotiate, or take the lead in bringing in new business, understanding social styles will be of great benefit. Your social style is the behavior you exhibit when interacting with others. identifying and becoming aware of the particular of your social style helps to develop good relationships and reach your desired goal…
 
Success in business starts with social perception. If people have a negative image of you, it’s a pretty good bet you won’t be getting many desirable contracts or a promotion anytime soon. That’s why it is so important to take charge of the way you are perceived in your organization through your chosen communication style, and it is equally as impo…
 
It’s not all that unusual to sometimes feel as if you can’t seem to sound interesting and confident when meeting, leading, or trying to impress people. But feeling socially insecure about yourself all the time can take a toll on every aspect of your life, from your physical health and emotional well-being to how you perform professionally. Research…
 
Too many people think that socializing in groups is something you’re either good or bad at. And while it’s true some people are born with a leg up at it, just like musical talent, anyone can learn the secrets. Socializing is a learnable skill, and communicating well in groups is something you can practice and develop. Introverts and extroverts alik…
 
Social anxiety can make everyday events extra challenging. You might feel a lot more self-conscious and scared than other people do in social interactions and may suffer from low self-esteem. To calm down the anxiety and make it disappear before it escalates into a panic attack, it helps to take charge, to realize that it is your thoughts that crea…
 
When you want to be more socially connected but you’re still finding it challenging to take the leap, it’s easy to work yourself into an insane kind of paranoia about where to go, what to say, and how to get it right the first time. Guess what, though? So does everyone else. Everyone — even the put-together-looking strangers you pass on the street …
 
Why is it that we can feel confident about our work and contributions — that is until the red light goes on and we’re live. So many of us claim to want to stand out from the competition, but when the time comes to get seen and be heard, we freeze. We overthink, we sweat, we forget everything we were about to say, we forget to breathe, and sometimes…
 
It was so much easier when you were a kid. In college, you almost had to be trying not to make friends. And overnight you become an adult. You get busy with work. Your friends get busy with work. People get married. Have kids. And pretty soon being “close” means a text message twice a year. You’re not alone… Or, actually, the whole point of this is…
 
Social rejection or the feelings that support it are an inevitable part of life. We are designed to be social beings with the intention to connect and link to and through one another continuously and through the varied paths of our lives. It is possible to be prepared for and comfortable with social rejection before it occurs, rather than feeling d…
 
Personal Magnetism is one trait that is a must-have to attract others towards you. If you’re self-assured and comfortable in your own skin, then you have the energy to draw people in, and nothing can dampen your enthusiasm to win people over. Many people have the mistaken belief that possessing magnetism comes from natural, unteachable traits that …
 
Are thoughts about what you can accomplish preventing you from being an interpersonal skills ninja? You are likely experiencing limiting beliefs, or pervasive thoughts about your capabilities that are a roadblock to social ease and success. Limiting beliefs, in most cases, are unconscious thoughts, which on the surface appear to be an aid in helpin…
 
Are you pitching potential investors, wooing a new client, or interviewing for a job? It is worth your time to first become self-aware and determine the impression you make and how you think others perceive you. This step must come first because you may miss out on a major opportunity simply by not modifying your demeanor to suit the situation. Mod…
 
I’ve made some pretty big choices over the past several years; I’ve become a popular speaker in my niche. I’ve created a podcast. I’ve posted videos on all the big social platforms. I’ve done a TEDx Talk, viewed over 32 thousand times. I’ve powered through self-doubt. I’ve spoken first, rather than waiting for people to speak to me Everything that …
 
An attractive logo won’t help you establish a strong connection with a potential customer. That’s why it’s important, especially when you’re the face of your business to communicate fearlessly, frequently, and without worrying about criticism. People will say things you don’t like, and that feedback must be filtered. When effective, criticism shoul…
 
Being the first to offer a greeting as basic as “Hi” followed by your name is a total power move. When you are the first to speak and extend your arm for a handshake, you are seen as friendly, confident, and in control. That's attractive and impressive, primarily because most people wait for people to approach them first, not from a position of sup…
 
Learning to effortlessly develop meaningful connections with others is a large component of emotional intelligence. Even if you are somewhat reserved in business, you can begin first by listening, showing interest, and understanding the other person's energy so they feel comfortable, and you do as well. This skill goes far in building valuable conn…
 
Have you wondered why conversations end a little too quickly, and people seem to walk away before you're finished speaking? It’s estimated that up to 80% of our communications are non-verbal. So, understanding body language enables better self-awareness and self-control too, for you and your conversation partner(s). The better we understand non-ver…
 
The quest for better conversations is always a top topic request, and that makes sense because it is one of the best ways to connect with other people. Having a conversation requires some skill because they’re often spontaneous and informal – meaning you need to be able to think on your feet. Because being a good conversationalist can make such a h…
 
The power of kindness as a means to create meaningful connections between people cannot be overstated. It is part of a social cycle in which at least one dominant participant extends a visible hand or a virtual olive branch to gain trust and offer genuine, authentic assistance. When we truly understand that each of our lives is intertwined with few…
 
Most of our thoughts are prompted by our current environment, and we can’t help but think about what’s right in front of us. What we see and experience becomes what we think. The issue is our evolutionary training, or in other words, our brain’s propensity to keep us safe and out of harm’s way— and this can include showing up, speaking up, and doin…
 
It goes without saying that you want to make a profit, in business, but you can’t earn anything if people do not know about you. Increasing your visibility is essential to the success of your business or your job. As an executive or an owner, you might find yourself short on time to meet new people, and you could lose opportunities to grow your bus…
 
Everything we do is reviewed first in our brain then transferred to our motor skills. This is how we function all day and every day, and social skills, social anxiety, and fear of being visible, to name a few are very much included in those skills. Today we’re talking about Consciously Connecting with the people important to your business and your …
 
Welcome to the rebranded podcast. The name has been changed from "The Soft Power Podcast" to "Social Skills Mastery". The mission is similar, and that is to help entrepreneurs, personal brands, and professionals stand out in ultra-competitive business environments through the power of people skills. Social or "people" skills are essential for commu…
 
For multitudes of businesspeople, being socially smooth and quickly connecting with customers, clients, colleagues, and even potential investors is an excruciating ordeal. Through hypnosis, social anxiety can melt away, creating new patterns which will enable you to experience real social ease and go beyond just putting on a good performance. Wendi…
 
Coaching methods and tools, when used properly, can change the direction of client’s lives and help them achieve continuous growth, prosperity, and sustainable success. Effective high-performance coaching goes beyond the ability to ask the right questions in the right order — in fact, that just won’t do! As an effective and committed (may I say, Am…
 
Having a commanding presence is a trait of soft power. We have to remember that power is energy and energy is not seen, per se but it is felt. A powerful or power-filled presence allows you to establish your personal brand in everything you do. You're developing a brand in everything you do, either intentionally or unintentionally. It's a part of h…
 
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