Everything we thought we knew about work—where we do it, when we do it, how we do it—has been turned on its head. Where is it all going, and is there a map to get us there? WorkLab is a new podcast from Microsoft that taps into data and research to guide you on the road ahead. Leaders and scientists share the company’s findings, and we’ll hear stories about how people and organizations are being transformed at this radical moment. Join us as we explore the science of work and ingenuity.
This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.
Microsoft’s “The Network: Media, Entertainment, and Telecommunications Transformed” focuses on how these industries imagine new ways to accelerate innovation and improve customer experiences as more organizations adopt cloud-based services. Host Steve Franklin, Microsoft’s global marketing director for both industries, leads these fascinating conversations.
Data has become the backbone of today’s modern finance organizations. Microsoft’s Jesse Todd and Cory Hrncirik talk with finance leaders about how they’re building cultures and technical capabilities to increase impact while uncovering opportunities for efficiency—and how you can follow their lead.
As organizations continue to adopt AI, they need to look beyond the technology to successfully implement AI. Microsoft’s AI Business School podcast highlights what business leaders should consider in their AI transformation. Host David Carmona showcases thought leaders, corporate changemakers, and internal Microsoft experts who share experiences from their own AI journeys.
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WorkLab


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Stanford Professor Erik Brynjolfsson on How AI Will Transform Productivity
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Erik Brynjolfsson is a researcher, author, senior fellow at the Stanford Institute for Human-Centered AI, and director of the Stanford Digital Economy Lab. He joined WorkLab to offer business leaders an overview of how AI will transform productivity. Brynjolfsson is the first guest of season 4 of the WorkLab podcast, in which hosts Elise Hu and Ton…
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WorkLab


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WorkLab Season 4 Explores How AI will Create a Whole New Way to Work
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In season 4 of the WorkLab podcast from Microsoft, we’ll explore how leaders can leverage AI’s full potential to unleash creativity, unlock productivity, and uplevel skills. Join hosts Elise Hu and Tonya Mosley for big conversations with leading thinkers on the future of work. WorkLabBy Microsoft
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Public Sector Future


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Technology Trends and Decision Advantage in Defense
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In this episode, guest host AT Ball speaks to Retired Vice Admiral Ann E. Rondeau, President of the Naval Postgraduate School. Rondeau offers an inside look into how defense organizations can adopt digital tools and adapt with emerging technology. AT Ball [host] | LinkedIn Ann E. Rondeau [guest] | LinkedIn Microsoft Public Sector Center of Expertis…
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Public Sector Future


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Preparing for a cashless, platform-based, and technology-driven society
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In this episode, host Olivia Neal meets Professor Dennis Weber and Dr. Dennis Post. They share insights from the CPT research project, which outlines the impacts and opportunities for tax operations of emerging technologies such as cryptocurrencies, blockchain, and artificial intelligence. Olivia Neal [host] | LinkedIn Dennis Post [guest] | LinkedI…
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Public Sector Future


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Becoming a Digital Government: Lessons from Ukraine
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In this episode, host Olivia Neal speaks to Gulsanna Mamediieva, of the Ministry of Digital Transformation of Ukraine. Gulsanna shares how the government has embraced digital transformation and digital identity, and how this has supported citizens during the war. Olivia Neal [host] | LinkedIn Gulsanna Mamediieva [guest] | LinkedIn Microsoft Public …
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Public Sector Future


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Digital Collaboration in Defense: Using technology to enable secure cooperation
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In this episode, the second of our Defense and Intelligence mini-series, guest host AT Ball talks to Perry Smith of Myriad Technologies. Perry shares an inside look into technology that enables secure collaboration between defense organizations. AT Ball [host] | LinkedIn Perry Smith [guest] | LinkedIn Microsoft Public Sector Center of Expertise for…
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Public Sector Future


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Defense and Intelligence: Adopting digital engineering
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In this episode, host Olivia Neal introduces Microsoft's AT Ball, who will be guest hosting January’s mini-series on Defense and Intelligence. AT’s first guest is Robert Clifford, Chief Digital Officer for BAE Systems, Maritime and Land Division. They discuss how digital engineering with agile approaches and cloud-enabled technologies can help achi…
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WorkLab


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Best-selling Author Daniel Pink Says Having Regrets Is a Good Thing
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Best-selling author Daniel Pink explains how regrets from the past can help leaders make smart resolutions in the year ahead. Pink is the final guest of Season 3 of the WorkLab podcast, in which hosts Elise Hu and Tonya Mosley have conversations with economists, technologists, and researchers who explore the data and insights into why and how work …
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Public Sector Future


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Lessons Learned from 100 Years of City Planning
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Tom Wright is the CEO of the Regional Plan Association, an organization that brings together research, communities, and politicians to help plan the New York metropolitan region. He joined Future of Infrastructure host Jeremy Goldberg for a discussion of what they’ve learned by taking the long view of city and regional planning. Tom Wright RPA | Re…
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WorkLab


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What’s Next for the Office? CBRE’S Julie Whelan Breaks It Down
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How are workspaces changing, both in how they’re used and how they’re designed? What kinds of spaces, amenities, and activities encourage employees to work in person? To find out what’s next for the office, the WorkLab podcast checked in with CBRE’s Julie Whelan, who leads a global team of researchers tasked with identifying the trends that affect …
Dan Zarrilli, Special Advisor for Climate & Sustainability at Columbia University, and former Chief Climate Policy Advisor in the New York City Mayor’s Office, joins Future of Infrastructure host Jeremy Goldberg to talk about lessons learned from Hurricane Sandy and how New York City committed to a comprehensive approach to infrastructure that help…
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Public Sector Future


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Building blocks for digital transformation
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In this episode, host Olivia Neal welcomes Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft. The co-authors share insights from their paper on How to Use Building Blocks for a Successful Digital Transformation Strategy. Olivia Neal [host] | LinkedIn Andrew Cooke [guest] | LinkedIn Ashleigh Sincl…
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WorkLab


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Harvard Business School’s Linda Hill on Practical Skills for Today’s Leaders
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Linda Hill, a Harvard Business School professor who also chairs the school’s Leadership Initiative, joins the WorkLab podcast to offer advice on management. How do you lead when everything keeps changing? How do you rally people and build trust? How do you discover your own limitations—and overcome them? WorkLab…
Mick Connolly is the Head of IT Innovation for HM Revenue and Customs in the UK. He chats with guest host Steve Barr about using technology to reach your goals, and the importance of innovation in tax and customs operations. Steve Barr [host] | LinkedIn Mick Connolly [guest] | LinkedIn HM Revenue & Customs Learn more about how Microsoft supports Pu…
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WorkLab


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Microsoft’s Dawn Klinghoffer on How Leaders Can Tell if Employees Are Thriving
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Microsoft’s Head of People Analytics Dawn Klinghoffer leverages data to help leaders understand and improve employee experience. She isn’t just trying to track productivity—she wants to know if employees are genuinely thriving and embracing a growth mindset. She’s here to talk about the human energy crisis. What boosts employee energy? What drains …
On the first episode of our Public Finance mini-series, Jeff Saviano, the Global Tax Innovation Leader for EY, tells host Olivia Neal about the intersection of tax and innovation and shares what he sees in the future of public finance. Olivia Neal [host] | LinkedIn Jeffrey Saviano [guest] | LinkedIn Learn more about how Microsoft supports Public Fi…
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WorkLab


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Teen Vogue Editor in Chief Versha Sharma on What Gen Z Wants Out of Work
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Versha Sharma, editor in chief of Teen Vogue, provides her unique insights into what Gen Z wants from their employers, and Hannah McConnaughey, a communications manager at Microsoft, breaks down common work-related buzzwords her generation is using today. Sharma is the fourth guest of Season 3 of the WorkLab podcast, in which hosts Elise Hu and Ton…
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Public Sector Future


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Cybersecurity, Compliance and Cloud: Lessons from Singapore
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How can governments manage and improve their cybersecurity and compliance? On the third episode of our cybersecurity mini-series, GovTech’s Yeo Beng Huay explains how her team are using agile approaches to policy making, automation, and training to help agencies manage cybersecurity and compliance in the transition to cloud. Alvaro Vitta [host] | L…
On the second episode of our cybersecurity mini-series, Dr. Marcus Thompson talks with guest host, Alvaro Vitta about military lessons on cyber defense. He shares best practices for protecting sensitive data and why making risk-based decisions is so important. Alvaro Vitta [host] | LinkedIn Marcus Thompson [guest] | LinkedIn Microsoft Public Sector…
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WorkLab


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Microsoft’s Sarah Bond on What Play Can Teach Us About Work
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Microsoft corporate vice president of Xbox Sarah Bond explains what games can teach us about the future of work. Today, 3 billion people on the planet play video games—which have a unique and powerful ability to enable collaboration, break down language and geographic barriers, build rapport, spark imagination, and create empathy. As companies expl…
Host Olivia Neal introduces Alvaro Vitta, Microsoft’s Worldwide Public Sector lead for cybersecurity. October is National Cybersecurity Awareness Month and we’re dedicating a set of Public Sector episodes to exploring this topic. Alvaro’s first guest is Tom Burt, Corporate Vice President of Customer Security and Trust at Microsoft. Tom discusses wo…
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WorkLab


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Chief Economist Nela Richardson Talks Labor Trends and the New Workforce
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Nela Richardson is the chief economist at ADP, a global provider of human capital management solutions. In this episode, she breaks down how the economy is affecting the labor market, the importance of skilling a new workforce, and why leaders should invest in their people above all else. Richardson is the second guest of Season 3 of the WorkLab po…
Denice Ross is the Chief Data Scientist in the White House Office of Science and Technology Policy. In our discussion, she shared a behind-the-scenes look into how data can be used to measure equitable investments and their outcomes with funding from the Bipartisan Infrastructure Law. “What makes me really excited about this infrastructure law is n…
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WorkLab


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Microsoft’s Jared Spataro on How Leaders Can Help Employees Thrive
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Microsoft leader Jared Spataro unpacks the key findings from the latest Work Trend Index report. In a nutshell: creating the culture and employee experience to meet the needs of today’s distributed workforce requires a new leadership approach. Spataro is the first guest of Season 3 of the WorkLab podcast, in which hosts Elise Hu and Tonya Mosley ha…
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Public Sector Future


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Skills are the Currency of the Global Workforce
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What does global investment in infrastructure mean for the workforce? Karin Kimbrough is the Chief Economist at LinkedIn and an expert in the global workforce. With increased global investment in infrastructure, a skilled workforce is needed to meet that demand. In this conversation, we discuss what this investment means for green jobs and women, a…
Ratna Amin, Project Director for the City Administrator Office at the City of Oakland joined us to discuss how civic organizations are pushing governments to get transit infrastructure right – and the complexity of defining success. “Let’s revisit things because if we spend billions of dollars on the wrong projects, we are wasting our precious tale…
Alice Charles is the former Lead for Cities, Infrastructure & Urban Services at the World Economic Forum and brings a truly global perspective and decades of experience to our discussion of infrastructure and its impact. In this conversation, we talked about infrastructure needs around the world, and what kind of investments we need to make to clos…
We’re living out the biggest shift in work in a hundred years. In Season 3 of the WorkLab podcast from Microsoft, we’ll explore what all this change means for leaders—and learn how energized, empowered employees can give organizations a competitive edge. Join hosts Elise Hu and Tonya Mosley for big conversations with leading thinkers on the future …
Regional Transportation Commission of Southern Nevada CEO, MJ Maynard joined Jeremy Goldberg to share how a collaboration between public agencies and technology companies helped make their roads safer. “Our mantra here at the Regional Transportation Commission is, without facts and data, you’re just another person with an opinion.” Regional Transpo…
In this episode, host Olivia Neal speaks to Rear Admiral António Gameiro Marques, Director General of Portugal’s National Security Authority. We learn about Portugal’s approach to security in the cloud and their development of controls and approaches for protecting restricted data. Olivia Neal [host] | LinkedIn | Twitter António Gameiro Marques [gu…
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Public Sector Future


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Focusing on Outcomes: Long-Term Infrastructure Strategy
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CEO of Infrastructure Western Australia Philip Helberg joined Jeremy Goldberg for our latest discussion on the Future of Infrastructure. Infrastructure has to serve people in the long term and this discussion is all about how to effectively make long term plans for infrastructure investment, and just as importantly, how to know if your plan is work…
Seleta Reynolds, former GM of LADOT, joined Jeremy Goldberg to talk about the impact of our transit system on women and how we can build more effective and equitable transportation systems. Los Angeles Depart of Transportation Jeremy Goldberg | LinkedIn | Twitter Public Sector Center of Expertise Discover and follow other Microsoft podcasts at aka.…
Changing the face of Cleveland’s lakefront has been a long-term project. Cleveland Mayor Justin Bibb joined Jeremy Goldberg in our latest Future of Infrastructure episode to talk about the importance of building trust and equity by investing in infrastructure like the lakefront and getting the basics right. Mayor Justin M. Bibb, City of Cleveland J…
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Public Sector Future


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What the UAE government can teach us about innovation
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In this episode host Olivia Neal speaks to Her Excellency Huda AlHashimi, the Deputy Minister of Cabinet Affairs for Strategic Affairs to the United Arab Emirates Government. We learn why innovation is so important in Government, how the UAE adapted during COVID, and Hashimi shares her team’s innovative successes. Olivia Neal [host] | LinkedIn | Tw…
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Public Sector Future


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Public Interest Technology: This is Our Work
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In the 1960s, Public Interest Law emerged as a way for the legal profession to deploy its expertise in service of the public. Today, our guest Darren Walker, President of the Ford Foundation says that it's time for the same ethic and commitment to emerge from the field of technology. In this episode we discuss how to make that happen and what it wi…
How can city leaders tackle the inequities of infrastructure built in the past? In this episode, Mayor Quinton Lucas joins host Jeremy Goldberg to talk about the legacy of U.S. Highway 71 in Kansas City, a divided community, and how he is using the U. S.’s infrastructure bill to build more equitable infrastructure. Jeremy Goldberg | LinkedIn Mayor …
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Public Sector Future


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Introducing the Future of Infrastructure mini-series
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In this episode host Olivia Neal passes the baton to Jeremy Goldberg, the Worldwide Director for Critical Infrastructure at Microsoft, as he launches a group of episodes that will dive deep into the future of infrastructure. Goldberg explains why this is an important topic and what you can expect to hear in this miniseries. Stay tuned for the first…
In this episode, host Olivia Neal speaks to Dr. Rami Amin, lead author of the World Bank’s Government Cloud Migration report. Amin shares his findings, common misconceptions on cloud adoption and discusses how digital transformation has developed as a priority. Olivia Neal [host] | LinkedIn | Twitter Rami Amin [guest] LinkedIn Microsoft Public Sect…
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WorkLab


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The Future of Onboarding with Accenture’s Paul Daugherty
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A few years back, Accenture worked with Microsoft to build a virtual campus called the “Nth Floor.” After the pandemic hit, the Nth Floor became a crucial digital tool in helping Accenture onboard new employees—and an early example of the potential of the enterprise metaverse. What works best in this new virtual universe? What kinks still need to b…