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LawNext is a weekly podcast hosted by Bob Ambrogi, who is internationally known for his writing and speaking on legal technology and innovation. Each week, Bob interviews the innovators and entrepreneurs who are driving what’s next in the legal industry. From legal technology startups to new law firm business models to enhancing access to justice, Bob and his guests explore the future of law and legal practice.
The Digital Edge: Lawyers and Technology is a podcast hosted by Sharon Nelson, president of Sensei Enterprises, and Jim Calloway, Director of the Oklahoma Bar Association's Management Assistance Program. Each month, Nelson and Calloway invite noted legal technologists, authors, and lecturers to address a different topic related to lawyers and technology.
Hear how technology can help attorneys, legally speaking, with two of the top legal technology experts. Authors and lawyers, Dennis Kennedy and Tom Mighell host this Legal Talk Network show.
What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? Lawyers (and other professionals) aren't in the same "service" industry as those companies, but that doesn't mean we can't benefit from employing their rigorous service mindsets. We give you inspiration and tactics to smooth out your processes, bolster your reputation, and increase your revenue - every episode of Five Star Counsel has actionable tips for you to build the firm that clients rave ...
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Technically Legal - A Legal Technology and Innovation Podcast
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Technically Legal - A Legal Technology and Innovation Podcast
Percipient - Chad Main
Technically Legal is a podcast about legal tech, legal innovation and the impact of tech on the law and legal industry. In each episode we interview an innovator in the legal industry. Guests discuss how technology is changing the practice of law and how they are implementing legal technology and innovation into their legal departments and law firms. The podcast is hosted by Chad Main, an attorney and founder of Percipient, a tech-enabled legal services provider. Chad launched Percipient on ...
Our show has tackled client service by framing it around one big question: "What would a firm created by the founders of Disney, Amazon, and Four Seasons look like?" Today we try to summarize our Five Star Bootcamp by answering that question. Building a law firm requires starting with the business foundations of mission, vision, and values. The mis…
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Technically Legal - A Legal Technology and Innovation Podcast
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Building Turbo Tax for Law – Leveraging Legal Document Automation (Dorna Moini CEO Gavel)
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Since she was a kid, Dorna Moini, the CEO of legal document automation company Gavel, knew she wanted to be a lawyer–specifically a human rights lawyer. So, right after she received an accounting degree from NYU she headed to law school and even took an internship with the UN International Criminal Tribunal for the Former Yugoslavia. After talking …
Turning a legal service into a product has already been proven to be both profitable for lawyers and a huge help in increasing access to justice. So, how do you join this new wave and productize your services? Sharon Nelson and Jim Calloway talk with Dorna Moini about strategies for creating a legal product for your target market, pricing recommend…
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LawNext
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Ep 196: As He Steps Down As Dean, Gordon Smith Reflects On His Mission To Make BYU Law ‘One Of The Most Innovative Law Schools in the Country’
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Two years after D. Gordon Smith was appointed dean of the J. Reuben Clark Law School at Brigham Young University in 2016, he told an audience of law school advisors, “I want BYU to be known as, if not the most innovative law school in the country, then one of the most innovative law schools in the country.” Now, Smith has announced he is stepping d…
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The Kennedy-Mighell Report
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Fresh Voices in Legal Tech with Kristen Sonday
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In a brand new interview series, Dennis and Tom welcome Kristen Sonday to hear her perspectives on the latest developments in the legal tech world. Kristen talks about her platform at Paladin connecting lawyers to pro bono work; weighs in on ChatGPT, AI, tech adoption, and more; and shares her top tip for using technology in legal practice. As alwa…
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LawNext
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Ep 195: A Closer Look At Smokeball, with Chief Revenue Officer Jane Oxley and President Ruchie Chadha
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On this episode of LawNext, we take a closer look at Smokeball, the law practice management company whose roots are in Australia but that is firmly entrenched in the United States. In fact, after Smokeball was founded in 2010, its very first customer was a law firm in Chicago. Appropriately, then, it was in Chicago last week, during ABA TECHSHOW, t…
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Technically Legal - A Legal Technology and Innovation Podcast
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Building A Legal Tech Start Up With Nicole Clark (Co-Founder of State Court Analytics App Trellis) (Replay)
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We talk to Nicole Clark, Co-Founder of Trellis, an AI-powered state court research and analytics platform. Like many entrepreneurs before her, Nicole came up with the idea for Trellis to “scratch her own itch”. She was burning the midnight oil on a pleading she needed to get on file for a client (prior to launching Trellis, she was a litigator). Sh…
With ChatGPT splashing across headlines pretty much everywhere, what’s left for us to know about this new and almost ridiculously hot tech? Dennis and Tom give their two cents on all the buzz that is ChatGPT, discussing thoughts on its many exciting and (possibly) concerning capabilities and its potential within the legal world. Later, have you eve…
How do you handle client-facing mistakes? As much as we try to avoid them, mistakes are inevitable, even for us perfectionist attorneys. And because they are inevitable, attorneys need to have a plan for how to respond when they happen. My experience working at the Four Seasons provided a great framework for how to deal with mistakes, using "glitch…
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LawNext
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Ep 194: Paralegal Kathryn Tewson On Her Quest for Accountability from DoNotPay
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Kathryn Tewson was a little-known paralegal when, on Jan. 24, she was suddenly thrust into the spotlight. That day, she published a scathing series of tweets recounting her investigation of DoNotPay, the company that describes itself as “the world’s first robot lawyer.” She concluded that the company’s supposed AI-driven products were little more t…
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Technically Legal - A Legal Technology and Innovation Podcast
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On Taking Typing out of Litigation (Automating Legal Drafting with AI) Nathan Walter (CEO Briefpoint)
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Nathan Walter, founder of Briefpoint, joins Technically Legal to explain how his company is using technology and artificial intelligence to automate routine legal drafting tasks. A good portion of lawyers’ time and those helping them is copying or re-using prior work. This is especially true in litigation and especially in discovery. Thankfully mor…
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The Digital Edge
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An Interview with ChatGPT on the Future of Law Practice
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Is ChatGPT ready to pass the bar? Maybe not quite, but it’s learning rapidly and might just become a tool lawyers use on a daily basis in the future. Sharon and Jim are joined by Julie Bays to find out ChatGPT’s current capabilities in answering questions about legal practice and the law. Listen in to find out what ChatGPT has to say about access t…
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The Kennedy-Mighell Report
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Information Governance: What All Lawyers Need to Know
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Information governance, or IG, is the new term (and then some) for records management—now encompassing the entire life cycle of information from creation to disposition. Dennis and Tom talk lawyers through the basics of an effective IG framework and the need for us to understand up-to-date best practices and legal obligations for data privacy, secu…
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LawNext
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Ep 193: ‘A Bit Of A Nothingburger’: Joshua Browder Speaks To The DoNotPay Controversy
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On this episode of LawNext: Joshua Browder, founder of DoNotPay. Browder achieved international recognition when, at just 17 years old in 2015, he founded DoNotPay, touted as the world’s first robot lawyer, to help people appeal parking tickets. The company claims the app has saved motorists in the U.S. and UK many millions of dollars. DoNotPay wen…
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LawNext
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Ep 192: Documate Founder Dorna Moini on Rebranding As Gavel and How Law Firms Can Productize their Legal Services
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Last week, Documate, the no-code document automation platform, rebranded as Gavel, a move designed to better reflect the company’s mission to become the platform of choice for legal professionals and legal organizations wanting to “productize” the delivery of legal services by packaging services as online legal products. Gavel founder and CEO Dorna…
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Technically Legal - A Legal Technology and Innovation Podcast
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Will Generative AI Expedite Legal Tech Adoption? (Zach Abramowitz – Killer Whale Strategies)
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Zach Abramowitz makes a repeat appearance on Technically Legal to talk generative AI (like OpenAI) and its impact on legal technology adoption. Zach is a keen observer of legal tech and its trends. If you want to keep tabs on up and coming tech geared for legal, Zach is a good person to follow. He started is career at a large New York law firm wher…
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LawNext
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Ep 191: Theory and Principle Founder Nicole Bradick on Designing and Building Legal Tech Products
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When this podcast launched in July 2018, the very first guest on the very first episode was Nicole Bradick, who six months earlier had launched the legal technology design and development company Theory and Principle. As the company marks its fifth anniversary, Bradick returns to LawNext with news that the company is branching off in a new directio…
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The Kennedy-Mighell Report
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How Will Your Outdated Technology Hurt You?
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As Southwest Airlines learned the hard way, failing to replace your old technology can really come back to bite you in the butt. The guys discuss some of the myriad issues related to outdated tech, from global down to personal levels, and then bring the topic home to lawyers to explain how to stay on top of your firm’s technology maintenance and re…
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The Digital Edge
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The Ten Most Popular Office 365 Tips For Lawyers
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Office 365 is so very helpful in so many ways, but most of us are really underutilizing its capabilities. Sharon Nelson and Jim Calloway chat with Danielle DavisRoe about ten simple tips for getting more out of your Office 365 experience. Check out Danielle’s LinkedIn post, The Ten Most Popular Office 365 Tips For Lawyers, for insights that will sa…
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LawNext
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Ep 190: As ALSP Axiom Opens A Law Firm in Arizona, Its Chief Strategy and Legal Officer Catherine Kemnitz Shares Details
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Axiom, a company that is one of the longest-running alternative legal services providers, this week stepped into the world of regulated legal services as it formally launched Axiom Advice & Counsel, an Arizona law firm. The move was enabled by the Arizona Supreme Court’s decision last May to grant Axiom a license as an alternative business structur…
There's a common misconception and fear we see in attorneys. Attorneys can fall prey to thinking that becasue they're well-paid and well-respected, they don't need to think about making their service better. Many risk-averse, pessimist, perfectionist attorneys simply fear the potential failure that comes with change and growth. Neither of these is …
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Technically Legal - A Legal Technology and Innovation Podcast
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Using Tech to Manage Litigation Risk and Evaluate Outcomes (Len Hickey, Founder Litigaze)
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IP lawyer Len Hickey joins the show to discuss Litigaze, the legal tech start up he founded that helps legal teams evaluate litigation risk, make smarter settlement decisions, figure out which claims to pursue and budget for litigation. Len has worked both in-house and at law firms. Over the course of his practice, to answer questions posed by his …
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LawNext
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Ep 189: LexFusion’s Joe Borstein and Casey Flaherty on the 2022 Legal Market in Review
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Over the course of 2022, the principals of LexFusion conferred with 435 law departments and 250 law firms. Why? Simply put, because that is what the company does. It is a go-to-market company that defines its purpose as “to grease the gears of commerce and rapidly increase the adoption of legal innovation.” On behalf of a group of curated legal inn…
With 2023 underway, the guys take a minute to see how they did on last year’s tech resolutions and talk through goals for the new year. Tune in for their approach to crafting resolutions with small steps and measurable victories. And, bottom line, don’t feel bad about giving up on a resolution that just isn’t bringing value to your life. As always,…
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Five Star Counsel Podcast
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S2 E10. Maintaining Your Service Consistency
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Now that you have addressed your standards, and you've implemented processes that should lead to those standards being met, how do you make sure your firm is hitting your standards on an ongoing basis? Standards won't do much for you if they're never being met. I'll walk through the ways you can think about consistency in your service, ways to meas…
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LawNext
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Ep 188: Can GPT Pass the Bar Exam? We Find Out
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Since the December release of Open AI’s GPT-3.5 model, and the related ChatGPT, speculation has been rampant about how this next generation of artificial intelligence might upend the legal profession. But as others have been speculating, two legal scholars and scientists, Daniel Martin Katz and Michael Bommarito, put GPT 3.5 to the task, having it …
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Technically Legal - A Legal Technology and Innovation Podcast
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Disrupting Personal Injury Law With Purpose, Tech and Innovation (Joshua Schwadron Mighty)
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Joshua Schwadron Founder and CEO of Mighty visits the podcast to discuss how his company and law firm are disrupting personal injury law. Even though Joshua has a law degree, he knew he did not want to practice law in the traditional sense. Instead, in 2010 the entrepreneur in him founded Betterfly, a marketplace where consumers found service provi…
Now that we've discussed the components of our firm's service, it's time to think about how we measure successful service. Setting these standards not only helps you track that everything is happening correctly, but helps your employees know if they're doing a good job. Most importantly, it helps ensure a consistent and high-quality experience for …
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LawNext
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Ep 187: A Special Fireside Chat with Four Legal Innovation Leaders on the State of the Industry
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On Nov. 7, 2022, at the NetDocuments Inspire 2022 conference for its customers and partners, LawNext host Bob Ambrogi moderated a fireside chat with four legal innovation leaders on the trends driving their organizations and legal teams and how they are addressing current challenges to set up their organizations for the next decade of success. NetD…
If you know you know… will there be another Tom-a-riffic victory? Debbie Foster is back for Dennis and Tom’s legal technology year-in-review. The trio use their traditional “Pardon the Interruption”-inspired format to review legal tech developments in 2022. Tune in for their thoughts on the most important tech for lawyers, workflows and automation,…
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The Digital Edge
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ABA TECHSHOW 2023: An Interview with Co-Chairs Jeannine Lambert and Gyi Tsakalakis
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TECHSHOW 2023 is right around the corner! Sharon Nelson and Jim Calloway chat with co-chairs Jeannine Lambert and Gyi Tsakalakis about the offerings at the upcoming conference. This year, the conference will be an entirely in-person event, so don’t miss the return of Taste of TECHSHOW, crowd favorite Start-Up Alley, the new Visionaries of Legal Tec…
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LawNext
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Ep 186: Two Law Students Who Took On Systemic Racism in the Legal System
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Brianna Joaseus and Edrius Stagg are two law students at Southern University Law Center in Baton Rouge, La., who spent nine months earlier this year tackling systemic racism in the legal system. On the latest LawNext, they join host Bob Ambrogi to discuss their projects and how their work impacted their goals for their legal careers. Joaseus and St…
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The Kennedy-Mighell Report
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Pondering the Twitterverse: Should You Stay or Should You Go?
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After years of investment in the Twitter platform, Dennis and Tom have mixed feelings about what they want to do with their accounts under Musk’s so-far tumultuous reign. Is it time to say goodbye? The guys consider the pros and cons of sticking with it and whether an alternative platform like Mastodon or Post could fill the void. Later, the guys w…
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Technically Legal - A Legal Technology and Innovation Podcast
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What Technology Companies Look for in Legal Professionals (Bruce Byrd GC Palo Alto Networks) (Replay)
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Looking for an in-house counsel job? Wondering what companies look for when hiring legal professionals? Well, this episode is for you. Bruce Byrd, General Counsel for cybersecurity company Palo Alto Networks, talks about what he looks for when he is hiring for his legal team. Like many in-house attorneys, Bruce worked a few years at a law firm and …
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Five Star Counsel Podcast
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S2 E8. Your People: Hiring, Training, and Managing
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We've built the pieces of the machine for great service, but now it's time to focus on the fuel - your employees. People are the most important thing in your business, and we can't skimp on it. I break this episode down into two main parts: how to hire and how to train and manage. The most crucial single point is in your hiring process - most law f…
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Five Star Counsel Podcast
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Service Delivery in the New Experience Economy w/ Joe Pine
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Have you progressed beyond the dark ages of stodgy, antiquated law practice? If you're listening to this show, I bet you have, but has your service delivery fully embraced the current experience economy? What does that even mean? Our guest, Joe Pine, is here to explain. Joe is a distinguished author, speaker, and management advisor. We focus our ta…
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LawNext
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Ep 185: Factor CEO Varun Mehta On ‘Integrated Law’ As A New Category of Legal Services Provider
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Factor, the managed services company that spun off in 2019 from alternative legal services provider Axiom, describes itself as providing “complex legal work at scale” for the corporate legal market it serves. But more recently, it has begun to position itself as falling within a new category of alternative legal services. It calls this new category…
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The Kennedy-Mighell Report
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Dennis and Tom Go Full Scrooge-Mode On Technology
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This year, instead of spreading Christmas Cheer, the guys offer a resounding “Bah, humbug!” to all the tech stuff that irks them. So, tech giants, listen up – don’t mess with Dennis’s defaults; make your operating systems smart enough listen to Tom’s every need; quit with the ads, already; make bluetooth actually work… bleh; etc., etc., and etc. Hu…
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Technically Legal - A Legal Technology and Innovation Podcast
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Is Nonlawyer Ownership of Legal Service Providers Really That Bad? (Ethics Attorney Jim Doppke)
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Ethics attorney Jim Doppke makes his fourth appearance on the show to discuss the pros and cons of liberalizing legal ethics rules like Model Rule of Professional Conduct 5.4 that prohibit people who are not lawyers from owning an interest in legal services companies and preventing them from sharing in legal fees. In recent years, states like Utah …
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LawNext
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Ep 184: Jeff Pfeifer of LexisNexis on Partnering with NetDocuments to Enrich Law Firm Data
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Earlier this month, at the NetDocuments three-day Inspire 2022 conference for customers and partners, one of the speakers was Jeff Pfeifer, chief product officer for LexisNexis for Canada, the U.K., and the U.S. He was there to speak about a unique partnership between LexisNexis and NetDocuments called Highlights, which embeds LexisNexis case analy…
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The Digital Edge
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‘Tis the Season: Tech Toys for the Holidays 2022
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Your favorite nerdy-lawyer wishlist is back yet again! Tune in for Jim Calloway and Sharon Nelson’s top picks for the gift-giving season. Happy Holidays! Tech Toys 2022: FlexiSpot EN1 Standing Desk Pixel, World’s First Lego-compatible Mechanical Keyboard Apple AirTag Raptic Link + Lock for AirTag Slide | Portabl Technics EAH-A800 Wireless Noise-Can…
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LawNext
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Ep 183: Dan Hauck, Chief Product Officer at NetDocuments, On the Company’s Product Strategy and Roadmap
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Over seven years as a litigator of complex commercial and antitrust cases, Dan Hauck had become frustrated over how difficult it was for legal teams to collaborate around matters. In 2014, he left his law firm, Bryan Cave, to start ThreadKM, a matter-centric legal collaboration platform. As the product evolved, it developed integrations with the do…
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The Kennedy-Mighell Report
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Generative AI — Is It Going to Steal Your Job?
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Uh-oh, the robots are gunning for your jobs again. Or… are they? Generative AI has the ability to analyze existing knowledge and then produce its very own creative content, with varying results thus far. Dennis and Tom talk through what’s happening in this sphere of technology, recommend tools to try out, and examine whether real live content creat…
Now that we've laid the groundwork for building great service, and talked about how to avoid pitfalls, we should really define the scale that we're grading service on. We are, after all, the Five Star Counsel Podcast! So what makes a "Five Star" experience? I'll give some detailed examples of what goes into an exemplary, five star experience for a …
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LawNext
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Ep 182: NetDocuments CEO Josh Baxter and CTO Alvin Tedjamulia
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Last week, the cloud-based content management company NetDocuments was in Denver for its annual three-day Inspire 2022 conference for customers and partners. LawNext host Bob Ambrogi was there also, where he sat down for an exclusive live interview with the company’s two top executives, Josh Baxter, who has been CEO since 2018, and Alvin Tedjamulia…
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Technically Legal - A Legal Technology and Innovation Podcast
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How Courtroom5 is Using Legal Tech to Close the Access to Justice Gap (Sonja Ebron & Maya Markovich)(Replay)
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Sonja Ebron found herself in a couple legal tangles over the years. From disputes with landlords to dust-ups with shady creditors, she represented herself in court a couple times and quickly figured out litigation without a lawyer can be very difficult. So, what did she do about it? She founded Courtroom5, an app that helps civil pro se litigants w…
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The Kennedy-Mighell Report
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Are You Expecting Digital Twins? – The New and Varied Uses of Digital Twin Technology
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Even though the concept of digital twin technology has been around for several decades, it has recently started to make waves in the world at large. Businesses of all types are using real-world data to figure out how their systems and products will perform in a simulation. The guys delve into the many uses of digital twin tech, from testing buildin…
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LawNext
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LawNext #ClioCon Bonus Episode: Ronnie Gurion, Clio’s Chief Operating Officer
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At the 2022 Clio Cloud Conference held recently in Nashville, LawNext host Bob Ambrogi sat down for a series of in-person interviews with Clio executives. In this episode, he speaks with Ronnie Gurion, chief operating officer With 20 years of experience leading marketplace, e-commerce, and SaaS businesses to achieve rapid global expansion and growt…
Before we dive deeper into what service is, let's take a look at what service ISN'T. I like to classify these distractions, marketing ploys, and wow-factor missteps as Red Herrings. This is something that you give to your client that doesn't actually move the needle for them. Your law firm isn't a procurement agent, so don't buy stuff for clients t…
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LawNext
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Ep 181: Proof Founder Eric Voogt on Disrupting Service of Process
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Service of process and other documents is an essential function of law practice – one most lawyers deal with on a regular basis. But for Colorado lawyer Eric Voogt, he saw service of process as a broken system, one in which it could be difficult for an attorney to line up a process server or know the status of the service, and one that he believed …
