show episodes
 
What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? Lawyers (and other professionals) aren't in the same "service" industry as those companies, but that doesn't mean we can't benefit from employing their rigorous service mindsets. We give you inspiration and tactics to smooth out your processes, bolster your reputation, and increase your revenue - every episode of Five Star Counsel has actionable tips for you to build the firm that clients rave ...
 
Small Law Firms often start from the practice of law and not as a business venture. This ends up causing the growth of the firm to be much longer and more painful than it needs to be. If you started a Law Firm with the intention of increasing your impact, freeing up your time and having all the money you will ever need then the strategies we discuss will be priceless for you. Profit with Law is a show focused on the business of running a law firm as a profitable venture. Packaging and pricin ...
 
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show series
 
Shownotes can be found at https://www.profitwithlaw.com/319. Productive employees provide quality work and increase a firm’s efficiency and profitability. Hiring the wrong candidate is not only frustrating but also costly for your law firm. Thus, it is critical for you to establish a concrete hiring process. In this episode, Geoff Hoatson joins Mos…
 
It's Five Star Counsel's 100th episode! We're amazed and thrilled to have shared the last 100 shows with you. We've had truly incredible guests, and we hope you've learned a whole lot along with us. We've used our time thus far to talk through John's big ideas on service, get inspiration and guidance from smart people in the legal field, and contin…
 
Shownotes can be found at https://www.profitwithlaw.com/318. As business owners, there will be times when we’ll be ruled by self-doubt when taking risks. We need as much support as we can get and joining coaching programs can help in making us accountable and confident about our decisions. We don’t have enough hours in the day — if we want to incre…
 
Why do we attend legal conferences? What makes a great conference? Where do we find the most value? How can we make the most of legal conferences and how do we make the mediocre ones better? After a couple recent conferences, I got to talking with friend of the show, Mike Whelan, about what makes bad conferences bad, and makes great conferences gre…
 
Shownotes can be found at https://www.profitwithlaw.com/317. Running a business can be overwhelming. It doesn’t matter whether your firm is big or small, there’s always something to do and worry about. For many attorneys and business owners, work concerns often take precedence over other matters. Often, even important things like health and family …
 
Where should we be looking for inspiration when improving service in our firms? If you've been listening for a while, you know, I've spent a lot of time talking about my time with the Four Seasons Hotels, but of course it's not the only place you can get high-end experiences. This week, we're bringing you a conversation between me and Ernie Svenson…
 
Shownotes can be found at https://www.profitwithlaw.com/316. How and what you advertise in your law firm makes or breaks your business. Potential clients will judge your firm based on what they see from your social media online presence. It’s not easy to engage with your target audience with a website alone. Engaging with your clients takes the rig…
 
Does customer service ever feel extraneous to you? Does it seem like too much effort and too lofty a goal for your busy work week? How can you achieve amazing service and why should you bother? Our guest this week is Shep Hyken, Chief Amazement Officer of Shepard Presentations, and an award winning author, speaker, and consultant on customer servic…
 
Are you a believer of the old idea that "the customer is always right?" What happens when that rule comes into conflict with a trusted employee? Is there room for a better, more holistic approach to your firm's service? Our guest this week, Stephanie Everett, is here to advocate for a people-focused, not just client-focused, approach to running you…
 
Shownotes can be found at https://www.profitwithlaw.com/315. Law firm owners, particularly solo practitioners, may feel as if there isn't enough time to run their firm and practice law. Good marketing strategies are part of effective time management. It entails understanding what lead magnets to offer, how to automate your email newsletters, and op…
 
Shownotes can be found at https://www.profitwithlaw.com/314. Anybody who starts a law firm tends to do everything themselves at first. As your law firm grows, flying solo becomes impossible to sustain. Law firm owners need to let go of trying to do everything so they can focus on what's important. Hiring a paralegal or two frees up your time and ca…
 
How do you interact with your clients? Is it a clinical, business-only relationship? Could you be more empathetic with your clients? Should you? What is the true value of empathy with your client, both to the client and your business? Our guest this week is Jordan Furlong of Law Twenty One. Jordan is a legal sector analyst and advisor who’s deeply …
 
Shownotes can be found at https://www.profitwithlaw.com/313. If you are experiencing anxiety, fear or a sense of confusion, you’re not alone. With the uncertainty of our current situation, compounded by major media, social media, experts, forecasters and our own government, we all feel like we really have no idea what the next day will bring or if …
 
When's the last time you looked at your website's privacy policy? Do you even have one? Are you automating tedious tasks like this? Our guest this week is Donata Stroink-Skillrud, founder of Termageddon, a company that automates the creation of Privacy Policies, Terms of Service and more, and keeps those automatically updated on your site as your w…
 
Are you comfortable with your online presence? Can you effectively separate your business and personal personas? Should they be the same? What are the Rules and guidelines for playing online, especially on Twitter? Our guest this week is attorney Ruth Carter of Carter Law and GeekLawFirm.com. Ruth's practice covers IP, social media and internet law…
 
Shownotes can be found at https://www.profitwithlaw.com/312. A secret weapon is one that is not obvious, it is the thing you do behind the scenes that often you cannot measure but when put into practice, can have major long term positive benefits and literally fuel the growth of your law firm. In this episode Moshe Amsel shares a recent personal ex…
 
Shownotes can be found at https://www.profitwithlaw.com/311. Your phone rings, you’ve spent a LOT of money to get the phone to ring, how well do you do in leading your prospect to becoming a client? In this recorded session from our 2019 Law Firm Growth Summit®, Maddy Martin from Smith AI shares 7 Sales Steps you want to systemize to ensure you are…
 
John is back, delivering some fun, quick-hitting tips, tackling a host of great listener questions. How do you respond to clients who want to go to the front of the line and skip your normal intake process? How to respond when you've screwed up? You mentioning Disney and Four Seasons makes sense when discussing service, but why do you include Amazo…
 
Shownotes can be found at https://www.profitwithlaw.com/310. Law is and always will be about service — service to the clients and even our colleagues in the workplace. However, diversity and inclusion remain a struggle, especially within the law profession. In this episode, Noemi Puntier joins us to discuss her practice and how she strives to break…
 
Do you come from a non-legal professional background? Wonder how you can build a practice that draws from that knowledge you have? Our guest this week is Boyd Shepherd, founder of Legal Dental. Boyd started his career as a dentist, and eventually transitioned to practicing law, focusing his specialty on helping dental professionals with their parti…
 
Shownotes can be found at https://www.profitwithlaw.com/309. Sales and marketing in business are deeply connected. When one fails, profits and productivity zero out. But when problems in your business arise, do they come from sales or marketing? This is a critical distinction to make; no single solution fits everything. In this episode, Jan Roos jo…
 
This week, we're once again taking a look back at the last nine episodes of the show, recapping the main points, and adding a little more perspective and discussion. We've had such great guests, and want to really sink these lessons and takeaways in, and give you a chance to hear the main points on any episodes you might have missed. 81. The Art of…
 
Shownotes can be found at https://www.profitwithlaw.com/308. Social Media does not have to be the big scary place where we need to post relevant topics and go live with valuable information. Instead it can be used as a good old networking platform. Whether you are looking to find clients, referral sources or your next relationship, this will work f…
 
Shownotes can be found at https://www.profitwithlaw.com/307. As a lawyer, you might think your main job is to guide your clients through complicated legal paperwork and proceedings. But while clients come to you for your technical and legal expertise, they’re also expecting a certain level of client experience. In this episode, John Strohmeyer of S…
 
Do you understand what legal consumers actually want? What level of service they need? What potential clients are afraid of? What can we, as attorneys, learn from other non-legal industries? Our guest this week is Kim Bennett. Kim is the founder of K Bennett Law LLC, a boutique subscription legal services law firm that helps small businesses protec…
 
Shownotes can be found at https://www.profitwithlaw.com/306. Let's be real: we're in business to make a profit. It's good to be kind, but as a lawyer, you've got bills to pay, people who need salaries, overhead costs — we can't work for free. It's time to stop being ashamed that we're working for profit while seeking justice for our clients. You ca…
 
In March 2022, I attended the fabulous ABA Tech Show in Chicago, and I had a chance to hear from some amazing speakers, and even chat with a few for our show. I asked our guests the same four questions: Describe the topic you’re talking about at the conference Give me one takeaway from your session Tell me one thing you've learned here at ABA Techs…
 
Shownotes can be found at https://www.profitwithlaw.com/305. Moshe lost 50 lbs. on 3 separate occasions and yet he is currently 70 lbs. overweight. Why? What does his weight have to do with your law firm? Well nothing and at the same time, everything! Tune in to learn why we struggle and what you can do about it. Join our Facebook Community: https:…
 
Shownotes can be found at https://www.profitwithlaw.com/304. In this episode, Moshe Amsel is excited to celebrate the 3 year anniversary of the Profit with Law Podcast! For this special anniversary episode, the Profit with Law team has compiled highlights from the most popular episodes. These soundbites are the best of the best and you don’t want t…
 
How often do you make decisions based on a limited sample size? A hunch? A loose smattering of options and outcomes you've experienced? It's time you start making your business and legal decisions based on hard data. Our guest this week, Ed Walters, is the founder and CEO of Fastcase, a legal intelligence company, and author of the book Data-Driven…
 
Shownotes can be found at https://www.profitwithlaw.com/303. Many law firm owners struggle with money, so in this episode Moshe interviews Marco Brown, owner of Brown Law, a divorce law firm in Salt Lake City, Utah. With his experience of 10+ years owning his own firm and getting out of $450,000 of personal debt, Marco shares his best advice for ne…
 
Shownotes can be found at https://www.profitwithlaw.com/302. Choosing the right people for the job is a difficult — yet necessary — task, most especially in a law firm. Human capital is one of the most important growth factors for a business. Oftentimes, employees are hired for their education and training but rarely do companies get to assess an i…
 
If you spend any amount of time online, you're getting bombarded with every new tech invention that's out there, but should you be investing any of your time as a lawyer in getting these new technologies invested and integrated in your business? I've brought back Jess Birken and Jared Correia, because they both have strong thoughts on how and when …
 
Shownotes can be found at https://www.profitwithlaw.com/301. Running a law firm always comes with tough challenges. It is not enough to know you need to make tough decisions; you also need to know how to make correct ones. You’ve got to ask the right questions: How do you enact women empowerment? When should you hire vs when should you implement mo…
 
Are you toying with the idea of going solo, but scared to take the leap? How do you know when it's time? How do you know where to start? How you do effectively serve your clients and run a business by yourself? Our guest this week is Carolyn Elefant, and she's a guru for lawyers ready to start their own practice. She's the author of "Solo By Choice…
 
Shownotes can be found at https://www.profitwithlaw.com/300. For the 300th episode, Moshe celebrates by answering questions from our listeners: 5:34 Barbara: If you have a small solo PI Law firm with a Marketing Budget of $2,000/month, what marketing channels would you suggest for such a small budget? 18:20 Beverly: What was your favorite episode y…
 
Could you be making more money with a subscription service? Possibly, but how do you create one tailored to your client base? How do we make sure we're delivering value for subscribing clients? Our guest this week is Jon Tobin, founder of Counsel For Creators, where he helps creative businesses on legal matters involving intellectual property, tech…
 
Shownotes can be found at https://www.profitwithlaw.com/299. Starting your own law firm is one of the riskiest decisions you can make. However, most firm owners start their firm because of circumstance and not because they evaluated the risk. So, even if you took the risk to start your own firm, you may still be risk averse and if you’re risk avers…
 
Shownotes can be found at https://www.profitwithlaw.com/298. Marketing is often not a top priority for many lawyers or law firms. However, understanding why marketing is important is crucial for the growth of your firm. If you’re searching for a marketing agency but are hesitant to invest a large sum right away, we have the perfect solution for you…
 
How many hours a week are you spending on your email? Think about it. Is that time spent really your highest and best use? How are you going to find YOUR email solution? If you've been listening to the last two episodes, I think you know that you should be thinking about outsourcing your inbox. But there are still so many questions about how to rea…
 
Shownotes can be found at https://www.profitwithlaw.com/297. When growing a business, it’s crucial to know where to invest. While most companies allocate their resources to marketing, technology, and social media, there is one critical component that some firms neglect to invest in — their employees. What these companies fail to realize is that inv…
 
How do lawyers get started with an email-focused assistant? How do we overcome the biggest personal mental roadblocks to handing off those reins? What’s stopping YOU from doing this today? This week’s episode is a little different than normal - it’s episode two in our three-episode series on outsourcing email. I took part in a panel discussion host…
 
Shownotes can be found at https://www.profitwithlaw.com/296. There can be many reasons why a law firm owner will struggle financially and work 60-80 hours per week. The biggest one by far is because the average law firm owner is doing too many things to the extent of becoming counter-productive. In this episode, Moshe Amsel dives into the explanati…
 
Shownotes can be found at https://www.profitwithlaw.com/295. It takes tremendous effort to start a law practice on your own. You'll need a well-thought-out business strategy that tackles all the administrative and technical matters of the company. It’s reasonable to think that all of these responsibilities may seem overwhelming. Nonetheless, there …
 
Are you spending half your day replying to emails? Are you staring at a big red number in the thousands on your email app? How can you possibly get your emails under control and even off your plate? Emails are robbing you of your valuable time, and though it sounds impossible, you really can delegate and hand most of that work off to an assistant. …
 
Shownotes can be found at https://www.profitwithlaw.com/294. "If someone challenged me $100,000 to get 5 new clients online in 7 days, what would I do?" The answer to that question is what Sam Mollaei will show you in this 2021 Law Firm Growth Summit replay episode. Use this nifty 60-second video funnel that you can easily create on your phone to t…
 
Shownotes can be found at https://www.profitwithlaw.com/293. If you always find yourself thinking about your tasks and responsibilities and worrying over how your to-do list seems to have no end, you can easily be overwhelmed by stress. If this sounds like you, we invite you to take a breather. In this episode, Dr. Tami Berry joins us to talk about…
 
It's time for our listeners to get their burning questions answered! John delivers some fun, quick-hitting tips, tackling a host of great listener questions ranging from tech tools to gifting to Web3 to John's penchant for The Dillinger Escape Plan. As we mention at the end of the episode, if you have questions for our next Q&A episode, please send…
 
Shownotes can be found at https://www.profitwithlaw.com/292. We don’t talk about profitability of law firms enough. Lawyers usually avoid this topic because they are afraid to hear it. They do not want to even think about numbers on top of their regular work. And yet, gaining profit from business is what's going to help you grow your firm to where …
 
Shownotes can be found at https://www.profitwithlaw.com/291. Every year, law schools produce legal practitioners of great minds and integrity. However, the training and education they receive have little to do with business development. As a result, law entrepreneurs need to learn the fundamentals of growing a business from scratch — and the first …
 
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