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Have you ever wondered how the user interface (UI) design was created for a game, website, or app you love? What about the time you were using a website or app and thought, "this could be a better experience, but I wouldn't even know where to start"? UI Narrative shares the stories of black/people of color interface designers and researchers and their contributions towards creating user-centered experiences. We also discuss Tolu Garcia's experience as a Senior Product Designer and how she co ...
 
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UX Podcast

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UX Podcast

Per Axbom & James Royal-Lawson

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UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology, people and society since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.
 
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show series
 
Episode 53 Show Notes: To jump from HR to the research ladder is nearly impossible at Google, especially for someone who doesn't have a Master's or PhD. However, Morgan Ramsey proved all the critics wrong by planning her unconventional way into UX Research. She started her career as an HR Analyst but quickly realized that her true passion was UX. I…
 
We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a state where you can access creative ideas best. Later in the episode, Chris Noessel joins us to continue our conversation about creativity. Chri…
 
Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström is a Business Developer and Doctoral Researcher at Sahlgrenska University Hospital. She has spent years conducting research within the fields of AI and VR fo…
 
Episode 52 Show Notes: Preparing for a job interview can be one of the most stressful parts of the job search. There's a lot of pressure to make a great first impression and convey that you are the perfect fit for the job. The key to any interview is to prepare in advance by writing down your answers to questions. Are you prepared for your intervie…
 
Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how causal loop diagrams are a useful tool for understanding. Article one is It’s High Time for Product Designers To Become Privacy Practitioners by Stephanie Lucas.…
 
Episode 51 Show Notes: I think it’s essential to improve your work rhythm as you progress in your career. But, first, you must understand how you work best and your method for problem-solving. Of course, you should use the design thinking process for problem-solving, but you’ve got to know what you need from your clients to provide value. In this e…
 
“All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical empathy, joins us to talk “purpose”. People may be complicated, but Indi says if we frame our studies by purpose we can get useful data and patterns – a better…
 
Episode 50 Show Notes: We've made it to the 50th episode of the UI Narrative podcast!!!! 🎉 I started this out as a hobby, and now I've made it a business. I will forever be thankful for you all listening and supporting my niche podcast. It means so much... truly. The moments that have brought me the most joy on this podcast are connecting with peop…
 
We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work. We look at the difference between getting people to adopt your product and teaching them how to use it. Onboarding is like the “top layer of a bigger pyramid where you have to get …
 
Episode 49 Show Notes: As a designer, a lot of my podcast topics are about design. However, some of you may be struggling more than others with design, or you’re finding that your day-to-day pixel-pushing isn’t making you happy. So I must ask you, have you considered that maybe you’re not supposed to be a designer? Perhaps it’s UX Research that you…
 
Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design. Stephen started off by tweeting his feelings around using customer journey (maps) for experiences where the linear sequence is very different from user to u…
 
Episode 48 Show Notes: I've talked a lot on the podcast about how crucial it is to become a multitalented UXer to stand out amongst the competition. A way to do that is to have T-shaped skills. T-shaped skills mean having deep expertise in one particular area but also broad experience across the field. As an engineer turned designer, Donald Burlock…
 
People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to hurt others, to control, abuse, and stalk people in their lives. Eva PenzeyMoog joins us to talk about how we can design for safety, prevent harm before it happens, and helping survivors of interpersonal harm. Eva recently published D…
 
Episode 47 Show Notes: Randall Wilson has been a designer for several years and has spent a decade working at Capital One. I was surprised when I saw his long tenure with a company because I've had to jump to new positions to achieve growth opportunities and salary increase in my career. His response to why he's stayed so long was, "People don't le…
 
In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning our attention to the notion of calm technology. More and more things are demanding more and more of …
 
Episode 46 Show Notes: You can indeed start your career in UX with no college degree, but how is it possible to land a job afterward? In this episode, Jeremy Gaston and I discuss his journey to becoming a UX Designer with no college degree. He stresses the importance of understanding the value you bring to your clients and finding education tailore…
 
Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive design to atomic design to design systems, and discuss the challenges with developing design systems and how important collaboration and culture are in order to succeed. We have a look at the critisism…
 
Episode 45 Show Notes: Omar Tosca was born an engineer but was raised between designers. He has over seven years of experience as an interaction designer in Mexico, working with almost fifty companies. In this episode, we discuss his journey and the impact a mentor can have at all stages in your design career. "I always thought that you always need…
 
Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doing user-centred design rather than actually doing it. We learn from Tanya how to recognise UX theatre, how to transition from just acting to actually doing. We also look into the crucial part designing your …
 
Episode 44 Show Notes: I recently reviewed over 200 portfolios for a Junior Product Designer position we needed to fill. As I was going through these portfolios, I noticed a common problem. A lot of candidates don’t know what to put in their portfolio or how to keep a hiring manager on their portfolio for at least 2 minutes. This episode will be me…
 
Episode 43 Show Notes: As designers, I think most of us consider our work a piece of our inner selves because creating design requires us to draw inspiration from our thoughts. So when someone challenges or criticizes our work, I think it's a bit challenging not to take it personally. In this episode, Shanique and I talk about how we equip ourselve…
 
Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about her journey from “producer of wireframes” to coaching UX-ers. How do you design yourself? How do you give yourself permission to do your best work? “You need... The post #265 UX Coaching with Whitney …
 
It's 2021, and Black designers only make up 3% of the workforce at major tech companies. It's disheartening to think about, but you have the power to make a difference, especially if you're a white creative leader, educator, or designer. Representation is crucial to attracting people of color to the tech industry and ensuring an inclusive environme…
 
In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems and changing design education. This episode also includes James and Per’s reflections on the complete interview with Don. “I don’t know the answer to everything, but I do know the questions” In the... …
 
Episode 41 Show Notes: It's essential to be intentional about your career growth. I know that we are looking for a job to get by a lot of the time, but I think we can use every job experience to our advantage. In this episode, Catt and I discuss creating a design growth plan and the benefits of having one. Knowing how you want to use each job oppor…
 
In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of the future are better equipped to work at the crossroads of business, technology, people, society and culture. In the autumn of 2020, Don published an article based on... The post #263 Creating a better…
 
Episode 40 Show Notes: Are you as human-centered as you think you are? In this episode, Vivianne challenges us to push past the status quo of what it means to be human-centered. She has an 8+ years background in psychology and user research and is passionate about helping researchers and designers build more holistically human-centered leaders thro…
 
We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may or may not preparing us for the demands of design in the future. Our discussion looks at how tools change, the shift from tools to methods, career paths, play... The post #262 Design confidence with Kate…
 
Episode 39 Show Notes: As a Product Designer, I’m always curious about the impact the products I create have on society. In this episode, Rachel shares her journey to founding her company, Design to Combat COVID-19. Over 2000 Designers and Researchers are working together to support our communities affected by COVID-19. This episode will inspire an…
 
Scott Berkun joins us to talk about how design makes the world. Everything in your life has been designed by someone, and this insight is a powerful way to understand the world, and everything that happens in it. In his book, Scott tries give designers better stories, better language, better metaphors, to explain what we... The post #261 Design mak…
 
Episode 38 Show Notes: It’s time to have the UX Designer Salary Talk. In this episode, I reveal everything you need to know about getting the UX Salary you want. I go over my tips for getting the salary I desired and how you can have the same results. We also discuss the 16 signs that you may be underpaid. This episode is excellent for those lookin…
 
Episode 260 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about information architecture and following the principles that our brains expect from physical experiences, plus smart questions you should ask during job interviews. Article one is Websites are not living rooms and other lessons …
 
Episode 37 Show Notes: Abadesi and I talk about whether it's worth staying at a company to advocate for inclusion and diversity. She also offers advice to help with building up your self-confidence. "Each of us as individuals almost has to apply certain frameworks to help us process the environment that we're in and help us decide around if this an…
 
We are joined by Rishma Hansil to look at Japanese design culture and how this impacts digital design in Japan. Originally from Trinidad and Tobago, Rishma has been living and working in Tokyo for the past 4 years. Our conversation begins with the three different scripts that are used, and moves though the cultural significance... The post #259 Jap…
 
Episode 36 Show Notes: There’s no perfect job out there because our wants and needs are always changing depending on what we’re going through in life. What you want this month might change to what you need next month. Ya know? Changing jobs every 1-3 years is okay. I usually know after 6 months when I’m going to quit my job. And every 6 months I ma…
 
We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The... The post #258 Ends with Joe MacLeod…
 
Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective. Even though the research papers are almost 30 years old, we discuss why they can be very relevant and useful. We take a particular look at a... The post #257 1992 revisited with B…
 
Episode 256 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss dealing with shared and public touch screens plus the trend of publishing content as newsletters. Article one is What should we do about public touch screens in the Covid era? by Mario Noble. “So what we... The post #256 Touching screens app…
 
Do you trust brands? What created that trust and how is it maintained? We look at designing for trust together with content strategist Margot Bloomstein, author of Trustworthy. How does brand personality impact the user experience and how it influences our design decisions and content strategies. Our discussion starts off by looking at our trust...…
 
Episode 35 Show Notes: Becoming a parent is most likely the most challenging job you'll ever have. Terri Rodriguez-Hong shares her story of getting into UX Design and encourages parents looking to make the career pivot. Mentions: Contact Out (Chrome plug-in) https://contactout.com/ Online communities UX Her - Woman of Color product design group htt…
 
A conversation with information architects Abby Covert and Andrew Hinton about dealing with digital change and how to make future changes better. Originally Recorded at UXLx 2015, we touched on numerous subjects and challenges, including: The pace of digital change, the challenges of updating our mental models, cleaning up the underlying mess or th…
 
Episode 34 Show Notes: How the hell do you land a Product (UI/UX) Design job during a pandemic? Are you looking for a job, or plan to soon? This episode is for you. We are in the middle of a pandemic, so you must be wondering how I will get a job when the economy is down. Here's the real truth: companies are still hiring, and some companies laid pe…
 
For years, accessibility was seen as the domain of the engineer. Fixing an accessibility would be about writing code. As a maturing industry, and as we understand people with different types of disabilities, we are starting to better understand and appreciate the role of design in accessibility. Accessibility legend Derek Featherstone joins us to t…
 
Episode 33 Show Notes: For this episode, Aminah Cárdenas and I discuss all the skills every product designer should have and how to obtain them. We think it’s super important to have a growth trajectory when you’re trying to level up as a designer. This list is super useful to have in mind as an aspiring or current product designer. Mentions: List …
 
Episode 252 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss a number of serious issues that the design industry faces plus we take a look at “Stories” and their abundance. Article one is Undoing the Toxic Dogmatism of Digital Design by Lisa Angela. “I’ve talked to... The post #252 Toxic dogmatism app…
 
Episode 32 Show Notes: Did you know you don’t have to get a bachelor’s or master's degree in product design to be a product (UX/UI) designer? Nastasia Tebeck and I talk about her non-traditional path to becoming a product designer and how you can do the same. We also discuss her experiences as being a Latinx designer in corporate America. Mentions:…
 
Designing for multiple forms of input and output is no easy task. The dramatic rise in the number of microphones in devices has pushed multimodal design to new levels of complexity. Cheryl Platz joins us to talk about designing in this multimodal world. “Every time you require one modality you’re leaving someone behind.” We talk... The post #251 Mu…
 
Episode 31 Show Notes: Zalyia is an Afro-Caribbean UX Strategist striving for a world where emotions meet data. She shares how to use data and empathy to help craft something significant. We discussed her discovery of accessibility and invisible disabilities while her late mom was going through Parkinson's disease. We also talk about the importance…
 
Anna and the Gapminder foundation work to promote a fact-based worldview that everyone can understand. They want to help all of us move away from a dramatic worldview that is stressful, wrong and contributes to poor decision-making. “We realised people thought they knew what the world was like around them, but they were usually wrong.”... The post …
 
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