show episodes
 
Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to 'Building Better Cultures'. We tend to shy away from theory and focus more on really practical advice, great stories and best-practice. About Inspiring Change At Inspiring Change we help our clients to connect their people to their strategies, their change programmes, their purposes and to each other. We do that by focusing on strategic int ...
 
Each day, millions of smart communicators struggle to increase employee engagement. There are too many tactics and not enough time. “Internal Comms Pro: The Podcast” aims to change that. We want to make your corporate communications or internal communications job easier. We are bringing together the best in the business to give you real ideas on how to improve engagement and retention at any organization. We will show you how to elevate your position, improve your stats, and make your workpl ...
 
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show series
 
While we often use the show to talk about, well, internal communications, today we’re shifting our focus to marketing. No, you didn’t mishear. Our guest today, Anthony Perl, Director, Principal of Communications & Marketing Agency at CommTogether, will be sharing his latest findings over this past year. While some of these examples are from externa…
 
Episode Summary: Organisations of all sizes are trying to define parameters for today's new workplace cultures – whether remote, on-site or in-between. Host, Scott McInnes, invites a people management expert Andrew Bartlow, the Founder and Managing Partner at the People Leader Accelerator, to share his 25+ years of expertise. Andrew shares practica…
 
Our guest for today is Mark Herschberg, Professional Development Teacher at MIT and the author of “The Career Toolkit.” Mark dives into the causes for the Great Resignation, where that leaves us, and what we can do to get a pulse on our company. You can find our resource guides as well as our guests' contacts on our associated blog page: www.intern…
 
Episode Summary: Darren Murph is an organisational architect who specialises in and knows what works – and what doesn’t. Based on 15 years at GitLab, most recently as Head of Remote, he has all kinds of concrete advice for organisations trying to figure out the correct configuration for their individually distributed workplace models. Some C-suiter…
 
Our guest today is Terre Short, the CEO of Short Group and the author of the book “The Words We Choose.” We’ll cover how important the words we choose are, as well as ways to shape our language to be the most effective, which can be as simple as removing one word from your vocabulary! You can find our resource guides as well as our guests' contacts…
 
Episode Summary Big corporate initiatives designed to transform workplace cultures are often top-down affairs, this week’s guest has taken a different approach to integrate sustainability across Swiss Re, a global financial services provider. James Hartley, a global HR Leader at Swiss Re, shares with us the nuts and bolts of their CO2NetZero progra…
 
Episode Summary: Are you ready to integrate a values-based component into your corporate ethos? It’s a big commitment, but one with tremendous ROI at every level. On this episode of Building Better Cultures, Scott talks with Sandy Cross, CPO in the Professional Golf Association of America (PGA). But for it to work, the effort must be for real. With…
 
Episode SummaryIf we didn’t already know it, the pandemic laid bare the fact that, as humans, we inevitably bring our whole selves to our jobs - including a range of emotions. This episode of Building Better Cultures focuses on mental health, which has taken center stage in the workplace and softened the separation between personal and professional…
 
There's been a recent trend towards hiring for culture or values fit. It seems sensible in principle - hire people who share a similar working ethos and they should fit in and get going more quickly - but, in doing so, what might you be missing? How can hiring people with similar value sets help to create more diverse workforces? Or create that bit…
 
SummaryIn this episode of Building Better Cultures, we hear from a top virtual-speaking specialist who sees a golden opportunity in the virtual world. Peter Hopwood, a global executive speaker coach, believes the most reticent public speakers can emerge as stronger, more engaging communicators than ever before. There are ways to leverage your onlin…
 
Summary: This episode of Building Better Cultures throws a spotlight on mental health and well-being as we tentatively re-enter workplace cultures forever changed by the pandemic. Scott’s guest, Donna Reilly, is an expert in the development of corporate wellness programs. She reflects on Covid19’s long-term impacts on organisations and the adjustme…
 
Not only is meaningful, sustainable cultural change possible in the workplace, but it’s also something that can be mapped and measured. In this episode of Building Better Cultures, Karen Jones spells out the many elements of the gold standard diagnostic model she deploys as a Managing Director at Denison Consulting. The inquiry starts with a survey…
 
Our latest BBC shorts is about Creating Boundaries. The pandemic has accelerated the idea of home / remote working and it’s here to stay. It’s given us the flexibility to create a more blended approach to our work and home lives, like bringing the kids to school, doing a load of laundry, grabbing a coffee or going to a doctor's appointment. BUT… We…
 
Summary: The Building Better Cultures podcast starts out the new year with a lively conversation featuring Ray Walsh, a communications and internal localization consultant whose professional background and years of living in various European markets have given him unique insights into the power and nuance behind effective messaging. The author of “…
 
It's the end of the year and a time to think about what we've achieved this year and perhaps start to think about what lies ahead. But taking time to reflect on achievements isn't something I've ever been very good at, and I don't think others are either. But it is really important to take stock and celebrate our achievements. If we don't it can of…
 
Our guest for today is Nathan Stuck, the Director of Corporate Culture and Strategic Impact at Ad Victoriam Solutions. Spending over 4 years in the company, Nathan has helped build Ad Victoriam’s workplace culture and was there when it needed to be restructured. Nathan shares his learnings through his growing company and gives us a few tips on what…
 
We’re chatting with Ben Baker, President of Your Brand Marketing and Podcast Host for Your Living Brand Live Show. Ben has worn a lot of hats and has had the opportunity to see how employees truly affect their company’s brand story, and how you can uncover the gems that could make up an authentic internal brand story for your company. We also conti…
 
The world is no longer linear, and yet old command-and-control management structures persist. In this episode of Building Better Cultures, international management consultant Gill Kernick shares powerful insights about why it is that C-Suite executives sometimes lack the leadership skills necessary to support healthy workplace cultures. Internal co…
 
Peter Senge, the American systems scientist and author said, "People don't resist change; they resist being changed." And we've all heard the McKinsey '70% of change programmes fail' stat hundreds of times (largely because of a lack of buy-in from people and leaders). Most corporate 'big change' is agreed by CEOs and senior teams and then pushed do…
 
Summary: Host Scott McInnes’ guest on this episode of Building Better Cultures exemplifies the passion she prescribes for strong leadership. Zana Goic Petricevic, founder and managing director of Bold Leadership Culture, brings a uniquely compelling brand of coaching and transformational approach to empowering workplace cultures. Her new book, “Bol…
 
This week, we chat with Phil Simon on his newest book "Reimagining Collaboration," breaking down how you can take full advantage of your company's communication tools. We also continue our segment with Ragan's Communications Leadership Council with Michele Ehrhart, Vice President of Global Communications from Fedex. You can find our resource guide …
 
It sometimes feels like Employee Engagement has been superseded by the new, best thing in leadership thinking - purpose, values, leading in a hybrid world etc. But, for me, it's about getting the fundamentals of work right so that workplaces are the best they can be to allow people to be the best they can be David Macleod and Nita Clarke published …
 
This week, Phil Strazzulla shares how he personally set up a routine of self-care, and how you can adapt that into your own day-to-day routine. We also continue our segment with Ragan's Communications Leadership Council with Michael Waterman, Vice President of Culture and Engagement at CHG Healthcare. You can find our resource guide as well as our …
 
Summary: While it may seem counter-intuitive at first, there is wisdom in the concept of leading from behind. This episode of Building Better Cultures deconstructs team dynamics and the long-term impact of providing individuals the space to contribute. Host Scott McInnes invites Peter Docker, the popular motivational speaker and author of multiple …
 
This week, we’re talking with a returning guest on the show, Tarek Kamil, the CEO of Cerkl, who is also one of our returning sponsors. Being in the industry for as long as he has, Tarek will be sharing some trends he’s currently seeing, where things might be heading in the future, and ways that you can take valuable time to look into these trends y…
 
Our guest for this episode is Robin Shabazz, Founder of the Eastledge Group which offers cultural-based counseling for organizations. With her years of experience, Robin has seen many successes and fails when companies try to implement diversity measures. We’ll be going back to the basics as Robin breaks down what DEI truly means for you and your c…
 
Summary: Startups are known for being fluid, nimble and open to experimentation. In this episode of Building Better Cultures, Host Scott McInnes’ guest is someone uniquely positioned to explain the mindset and best practices under which these ventures thrive. Chief Marketing Officer for MUSH, a Chicago-based food company that has experienced phenom…
 
Jen Hall is the Internal Communications Director at Novant Health, and her team had an interesting situation to work through. Being in the field of healthcare, Novant Health has employees both working from home and on the front lines during the pandemic. In this episode, Jen explains how she was able to deliver effective communication to her fellow…
 
As the value of internal communicators has become more apparent in the past year, it can seem like our company's expectations of us have increased as well. It's helpful to make plans that go towards the big picture, but what are some things we can do now to stay above the work? This week, we chat with Anthony Bolton, Senior Manager of Employee Comm…
 
Summary: Culture in the workplace is often assumed to be human-to-human contact in the office environment, so the concept of culture in a solely remote business, on the surface, seems irrelevant. On this episode of Building Better Cultures, Scott discusses the importance of culture within a remote-only business framework with Camilla Boyer, an expe…
 
In this episode, Scott talks about why recognition, why it's important and some ways to do it in a way that's authentic and builds price among your people Key takeaways: ➡️ Recognition is an important leadership skill that improves employee engagement. ➡️ A simple 'Thank you' is often enough - but let people know why you're thanking them so they kn…
 
As we're settling into a new normal, remote and hybrid work environments are becoming more prevalent. How can you keep up with your clear employee communication when everything feels like it's shifting? We chat with Clifton Johnson, Senior Managing Director at Teach for America. Working in a hybrid environment himself, Clif shares how his company h…
 
In our first episode of the season, we chat with Anthony Witrado, Public Relations Lead at PGA of America. We're Shifting the Mindset on the topic of storytelling as Anthony shares his experience as a journalist. You'll learn what constitutes as a story, what questions you should be asking, and more! We're happy to introduce our newest segment in a…
 
Summary: The culture and structure of military service is completely unique, and yet on some levels there are commonalities with commercial organizations of any type. In this episode of Building Better Cultures, Scott welcomes two front-line officers whose experience shaping the Irish Defence Forces offers lessons applicable within any workplace en…
 
In this episode, Scott talks about why podcasting isn't just an entertainment medium for millions of people around the world. Organisations - American Airlines, Tata Steel, Deloitte, Permanent TSB and more - are starting to realise that using podcasting internally for staff and harnessing the human voice brings a new level of authenticity, empathy …
 
The value of internal communicators is being recognized now more than ever, but with that recognition comes greater expectations. Our world is changing rapidly, and internal communicators have to adapt. This season, our guests will share how they are tackling these changes and how you can do the same. This season, we're "Shifting the Mindset." Tune…
 
Summary: There is a reason that storytelling has been a primal means of communication dating back to our earliest tribal traditions. In this episode of Building Better Cultures, Scott McInnes’s guest, Eoghan Tomás McDermott explains why – and how – people across the spectrum of business, sports and public service arenas can benefit from deploying t…
 
Summary: The summer of 2020 brought a reckoning on race around the world that few anticipated, but we may have all needed. After the months of Black Lives Matter protests and racial reconciliation, organizations and individuals alike have been left to grapple with what it actually looks like to promote diversity in the workplace. On this episode of…
 
Our world was flipped upside-down when COVID-19 entered the vernacular in 2020, and virtually everything, including how and where we work, changed. Eighteen months into the pandemic has society adjusting to this “new normal” in ways few could have predicted. One of those adjustments? —working remotely has become much more of the rule than an except…
 
At this point in the pandemic, none of us are strangers to change. But for Kyoko Minegishi, change has been the one and only constants in a life full of cross-cultural moves, varied leadership positions, and now spearheading a startup with an eye on the convergence of living spaces and robotics. On this episode of the Building Better Cultures podca…
 
In this episode, Scott talks about why connecting your people to your strategy is so important and how an inspiring story can help you capture their hearts and their minds. Key takeaways: ➡️ Why strategy is a necessary evil. ➡️ How you can create a story that brings your strategy to life and connects with your people. ➡️ Why leaders are so critical…
 
On this episode of the Building Better Cultures podcast, Scott McInnes welcomes Jonathan Reed of Paddy and Scott’s coffee. A defining sense of purpose is the seed from which everything else at this disruptive, upstart coffee company grows. Hear Jonathan explain why he believes success starts with an alignment of core values. In the case of Paddy an…
 
This week Scott talks about onboarding, how it's failing you and your new joiners, and how some communications and engagement thinking can maybe help. Key to success is creating a more human connection with new joiners as quickly as possible. Yes, the operational stuff is important, but more important is how you make people FEEL when they join your…
 
Mark Edgar isn’t a stranger to challenges, he’s built a career teaching organizations how to thrive in spite of it all. As a people-centric, strategic and innovative consultant, facilitator, and coach he has global experience developing and delivering impactful and business focused people strategies. The HR expert and self-proclaimed optimist share…
 
Summary: Friends of the Building Better Cultures podcast, Ireland Together (www.IrelandTogether.ie) ran a series of mini-conferences focused on the next great reset—returning to the workplace. They asked Scott to facilitate a discussion on the Future of Work—what we will do, how we will do it and where we will work from. The panelists today are tho…
 
Jenni Field, Founder of Redefining Communications helps listeners go from chaos to calm with her new book "Influential Internal Communication." We’ll review highlights from the book that help to redefine internal communications in a way that will affect the true evolution of your organization and in the end, expand your sphere of influence.…
 
If it were up to Stuart Lancaster, he’d make emotional intelligence, communication and leadership core subjects starting early on in school. The nationally recognized rugby coach and high-performance leadership expert shares his experience and insights -- on and off the field -- in this episode of the Building Better Cultures podcast. Vision and pu…
 
Some thoughts in this episode on the power of linking and labelling. It’s something that we often don’t focus on enough when it comes to internal communications and it's REALLY powerful! Key takeaways: ➡️ What linking and labelling is and why it’s important ➡️ How it can turbocharge engagement around your survey results➡️ How it's critical in showi…
 
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