show episodes
 
It can be challenging to please customers who have recently faced the loss or damage of their property, but fast action and precision is key to making sure they iron out the issues all together, resulting in complete satisfaction. Most companies need some help balancing their pile of customer cases. That’s why it’s important to partner with an insurance company adjuster who understands the importance of prompt, efficient adjustments. All these issues and more are discussed here at Adjuster T ...
 
Loading …
show series
 
Marsh’s Randal Waters and John Frazee and Mercer’s Kate Bravery look at the heightened supply chain and labor shortages companies are facing this holiday season and into 2022. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and visit marsh.com.…
 
Marsh’s Christine Williams and Dennis Tierney look at how COVID-19 is shaping the workers’ compensation line and best practices for employers as the pandemic continues. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and visit marsh.com.…
 
Brian Warszona and Katherine Keefe from Marsh’s Cyber Practice discuss the actions businesses can take before, during, and after cyberattacks. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and visit marsh.com.…
 
Marsh’s Rachel Lavender chats with Jeff Chan of MOXFIVE and Shelly Giesbrecht of CrowdStrike Services about how organizations can use various cybersecurity controls to advance their cyber hygiene. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and…
 
Marsh’s Tim Marlin, Susan Young, and Stephen Viña look at how ransomware threats are growing for companies of all sizes and across all industries. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and visit marsh.com.…
 
Marsh’s Bill Liebler, Rob Gall, and Ray Hutnik discuss hurricane and tropical storm activity in recent weeks and what businesses can do to manage losses, prepare for claims filings, and be ready for additional storm activity before the end of 2021. Visit Marsh’s Hurricane Resource Center to report a claim or learn more about how you can manage hurr…
 
Marsh’s Jeff Alpaugh and Charles Landgraf of Arnold & Porter talk about why Marsh and the Business Continuity Coalition believe that a public-private partnership on pandemic risk is vital for businesses and the economy. Read Marsh’s report on the need for a pandemic risk solution. You can access a transcript of this episode here. For more insights …
 
Ellen Charnley, Mike Serricchio, and Lorraine Stack of Marsh Captive Solutions discuss captive insurance trends, including new ways companies are using their captives to manage risk amid the challenging insurance marketplace. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Mars…
 
Marsh’s John Donnelly and Kelly Mariani explore ways risk professionals and others can position their organizations to achieve better outcomes at renewal in the difficult commercial insurance market. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter …
 
Marsh’s James Rose and Phil Hobson look at how the COVID-19 pandemic has affected mobility trends and how retailers, automakers, and others are adapting to changing customer demands. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and visit marsh.c…
 
Kelly Thoerig and Darren Holmes of Marsh and Ravin Jesuthasan of Mercer discuss the pandemic’s effects on the way we work and the risks associated with them. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and visit marsh.com.…
 
Marsh’s Paul Foye and Marc Reisner and Oliver Wyman’s Rory Heilakka look at how COVID-19 and other trends will affect cities and the way people live and work. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and visit marsh.com.…
 
Marsh’s Rob Powell and Bob O’Brien talk about what policyholders should expect when managing natural catastrophe claims, how catastrophe claims can differ from other types of losses, and the steps a business can take before a loss to help manage the recovery process. You can access a transcript of this episode here. For more insights and insurance …
 
Marsh’s Mike Rouse and Chad Wright discuss property, business interruption, and parametric insurance options for companies to mitigate the risks from natural catastrophes. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and visit marsh.com.…
 
Marsh’s Renata Elias, Bev Adams, and Rich Wall discuss how companies can become more resilient to the effects of natural catastrophes and climate change. Read our Risk Resilience Report on marsh.com. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter …
 
Marsh’s Lexie Kindbom and Craig Claughton talk about what diversity in the boardroom means and how companies are progressing on that front. Learn more about Marsh’s commitment to diversity, equity, and inclusion and read our Excellence in Risk Management Report and Risk Resilience Report. You can access a transcript of this episode here. For more i…
 
Marsh’s Tammy Franklin and Ailsa King discuss the ways companies can help to create opportunities for candidates they may not have considered in the past. Learn more about Marsh’s commitment to diversity, equity, and inclusion and read our Risk Resilience Report. You can access a transcript of this episode here. For more insights and insurance and …
 
Marsh’s Patti Steis, Mercer’s Angela Berg, and Northrop Grumman’s Vin Foderingham talk about the current state and road ahead for diversity, equity, and inclusion within companies. Learn more about Marsh’s commitment to diversity, equity, and inclusion. You can access a transcript of this episode here. For more insights and insurance and risk manag…
 
Marsh’s Ian Watts and Özlem Özüner of Euler Hermes discuss challenges in the trade credit insurance market over the last year and how trade credit insurance can enable growth as the global economy recovers from COVID-19. Explore Marsh’s Political Risk Map 2021 to learn more. You can access a transcript of this episode here. For more insights and in…
 
Adjusters are no stranger to an influx of claims, especially during a natural disaster, but it can be overwhelming, especially if your agency is still starting. This is often the case when it comes to long, cold winters and intense hurricanes. If an agency is ill-equipped to handle the sudden volume of claims, things go downhill fast. This is why i…
 
Marsh’s Julie Martin and Stephen Kay look at political and credit risk trends in 2021, including some that are shaped by the COVID-19 pandemic. Explore Marsh’s Political Risk Map 2021 to learn more. You can access a transcript of this episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter a…
 
Ideally, your team of adjusters should be the very best of the best, capable of balancing every claim they get and still processing them on time. However, we’re not living in an ideal world, so we’re not always going to hire the best, even if we tried with our best recruiting skills. Regardless, we still have to know who deserves to be praised and …
 
Marsh’s Allison Pan and Deloitte Consulting’s Ricky Armwood talk about scenario planning can help organizations understand and more effectively manage complex risks. Download the Global Risks Report 2021, produced by the World Economic Forum with the support of Marsh McLennan and others. You can access a transcript of this episode here. For more in…
 
Marsh’s Carolina Klint and Reid Sawyer discuss findings from the World Economic Forum’s Global Risk Report 2021, produced annually with the support of Marsh McLennan, and what they mean for businesses seeking to become more resilient. Download the Global Risks Report 2021, read Carolina’s key takeaways from the report, or read Reid’s Risk in Contex…
 
John Bachmann is a claims leader in the insurance industry and considers himself as an ‘insurance nerd’ and a “Claims Guy.” He is also the co-author of the Adjuster's Resume Playbook: A Step-by-Step Guide to Creating an Insurance Adjuster Resume, where he wrote about how adjusters can improve their resumes and boost their acceptance rate. John has …
 
Providing proper customer service in any industry is mandatory, but more so when you’re an insurance adjuster. Adjusters deal with clients who range from being annoyed to being at the lowest point of their lives, so it matters how we handle their claims from start to finish. How soon should you respond to a claim request? What are some of the metri…
 
Insurance adjusting is often a pretty straight-forward job. You receive a claim, verify the authenticity and compute the value. However, our job can also involve playing detective, such as when dealing with subrogation. Subrogation can be a really tricky job and is not for someone who doesn’t like asking questions or someone who doesn’t have an eye…
 
Charles Alexander is a video content creator and owner of Your Charles Alexander, a company that focuses on video marketing services. They offer explainer videos for those working in finance, insurance, and those in an advisory role. Charles is known as an expert when it comes to social media marketing, email marketing, and business development. He…
 
The Risk Management and Insurance Podcast by Marsh is available on most popular podcast apps. Search "Marsh Risk Management and Insurance" to subscribe. Over the past few weeks, the conversation has quickly changed from mandating lockdowns to now carefully lifting them. In today's episode, Michael Poulos, president of Marsh Risk Consulting and Mars…
 
Garrett Kurtt is a licensed insurance adjuster in Texas and Colorado as well as the Founder and CEO of OneClick Code, an app that provides real-time, accurate roofing codes for adjusters, roofers, and estimators anywhere in the US. He developed the app after realizing how inefficient it was to acquire roofing codes, which ultimately cost businesses…
 
The Risk Management and Insurance Podcast by Marsh is available on most popular podcast apps. Search "Marsh Risk Management and Insurance" to subscribe. We are now past the one-month anniversary since the World Health Organization declared COVID-19 a pandemic on March 11th, 2020. Much has changed since then, and there are already many lessons to be…
 
This is a special COVID-19 edition. The Risk Management and Insurance Podcast by Marsh is available on most popular podcast apps. Search “Marsh Risk Management and Insurance” to subscribe. For the past month, Michael Poulos, president of Marsh Risk Consulting and global Marsh's Client Advisory Services leader, has been writing daily reflections to …
 
Independent adjusting can be one of the best career choices you will ever make. In a way, it gives you the freedom of most work-from-home occupations, but without the mundane experience of being stuck at home for 40 hours a week. One of the best ways to boost the adjusting experience is by joining or working with an IA firm. How do you know if an I…
 
For over two decades, Mark Hoversten dedicated his professional career to the insurance adjusting industry. After pivoting from running a roofing company in Central Iowan, Mark started his adjusting career in 1992 after the destruction caused by Hurricane Andrew. For the next 28 years, Mark focused his career on crop liability claims, large commerc…
 
Starting a business is never easy. The same is true for starting an IA firm. There’s a lot of risk and uncertainty and you simply never know what the future will hold. There are many challenges and obstacles to overcome, from building a team to getting your first client. At Royal Adjusting Services, it took us 1,000 days - almost three whole years …
 
It’s no secret that when you pursue a career with enough dedication, you will be successful in it. This is the same with insurance adjusting. How you grow as an adjuster depends entirely on which type of adjusting you want to do: Public, Staff, and Independent adjusting. Which type allows you to become successful in your preferred way? Today, I dis…
 
In any industry and profession, getting started and taking any opportunity that comes your way is critical to getting on the road to success. After some time - as your career flourishes - the opportunities you grab become more niche, more focused toward your long-term objectives. You’re still learning, you still want to become better, but at this s…
 
Kathy Schueler is an independent adjuster that has been part of the Royal Adjusting team since December 2018. In her first month, she only had one claim to work on. Today, she delivers over ten claims a week, and processing claims for Royal Adjusting isn’t even what makes up the majority of her day. Despite that, Kathy says she prioritizes claims f…
 
AT042 Property Appraising to Insurance Adjusting with Mark Koncz Over the last 16 years, Mark Koncz has established himself as an expert in real estate appraisals throughout the Akron, Ohio region. He is the founder and owner of MJK Appraisals with an interest to transition into the insurance claim adjusting industry. Mark joins me today to share h…
 
AT041 Pivoting from Painting Contractor to Insurance Adjuster with Jordan Cox Jordan Cox is a 31-year-old former painting contractor who ran a successful painting company based in Greenwood, South Carolina for seven years. As he got older, he began to realize the hardship and stress that his career placed on his body and decided to pivot his career…
 
AT040 Insurance Adjusting with Compassion and Integrity with Emily Whisman Emily Whisman is an insurance adjuster with FEMA’s Texas Rebuild Prep Program (Phase I). Through the program, she helps homeowners throughout the Houston, Texas region rebuild their lives following the devastation and destruction caused by Hurricane Harvey in August 2017. Em…
 
AT039 Women in the Independent Adjusting Industry with Crystal Dubois Crystal Dubois previously worked in the aerospace field when an opportunity in adjusting popped up as soon as she lost her job. In a short time, Crystal was able to travel to Texas, train, and now does her inspections. Crystal joins us today to share the sacrifices she makes as a…
 
AT038 Checking Back In with Westin Vance Post Hurricane Harvey Opportunities lie at any moment. It is especially crucial in the business of an independent adjuster. In November, I spoke with Westin Vance about his experiences with natural disasters. Today, I’m chatting with him about his moments after Hurricane Harvey. Westin enlightens us about hi…
 
AT055 - Becoming a Successful Claims Adjuster with 16-Year Adjusting Veteran Shemekia Bowens Shemekia Bowens is a claims adjuster for AmTrust Financial Services, a financial services company that offers diverse underwriting portfolios to their clients. She has been a professional claims adjuster for over 16 years, has handled a wide variety of clai…
 
AT054 - It's All About Relationships and the Hustle with Kagan Blackburn Kagan Blackburn is an independent adjuster who has an amazing work ethic. He’s what you can call an expert hustler. His mindset when it comes to accomplishing his tasks is clear-cut and makes him stand out from the rest, but his humble upbringing keeps him grounded. He enjoys …
 
AT052 Chris Stanley on Getting Into Auto Insurance Adjusting Part 2 Chris Stanley is the founder of IA Path, a company dedicated to providing independent insurance adjusters with the best online training, support, and networking opportunities to begin and excel as an insurance adjuster. He has over a decade of experience as an insurance adjuster an…
 
AT051 Chris Stanley on Getting Into Auto Insurance Adjusting Chris Stanley is the founder of IA Path, an organization dedicated to helping independent insurance adjusters get the training and support they need to succeed in the industry. He is the author of the Amazon bestselling book: Hail Adjuster’s Playbook: A Step by Step Guide to Being and Bec…
 
Francisco Aragon is an independent claims adjuster in the Phoenix, Arizona region. He has been in the insurance adjusting industry for almost eight years but has previous experience with insurance claims since his former role as a sales representative. Francisco is experienced in multi-state licensed daily and catastrophe claims, handling different…
 
Anssi Viljanen is an independent insurance adjuster in the Los Angeles, California area. Along the way, he experienced playing roles in the real estate and solar energy industries as well as being a limo driver. He credits his inspiration in becoming an adjuster after listening to the Adjuster Talk podcast. Anssi’s career took off just after Hurric…
 
Loading …

Quick Reference Guide

Copyright 2021 | Sitemap | Privacy Policy | Terms of Service
Google login Twitter login Classic login