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Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to 'Building Better Cultures'. We tend to shy away from theory and focus more on really practical advice, great stories and best-practice. About Inspiring Change At Inspiring Change we help our clients to connect their people to their strategies, their change programmes, their purposes and to each other. We do that by focusing on strategic int ...
 
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Peter Senge, the American systems scientist and author said, "People don't resist change; they resist being changed." And we've all heard the McKinsey '70% of change programmes fail' stat hundreds of times (largely because of a lack of buy-in from people and leaders). Most corporate 'big change' is agreed by CEOs and senior teams and then pushed do…
 
Summary: Host Scott McInnes’ guest on this episode of Building Better Cultures exemplifies the passion she prescribes for strong leadership. Zana Goic Petricevic, founder and managing director of Bold Leadership Culture, brings a uniquely compelling brand of coaching and transformational approach to empowering workplace cultures. Her new book, “Bol…
 
It sometimes feels like Employee Engagement has been superseded by the new, best thing in leadership thinking - purpose, values, leading in a hybrid world etc. But, for me, it's about getting the fundamentals of work right so that workplaces are the best they can be to allow people to be the best they can be David Macleod and Nita Clarke published …
 
Summary: While it may seem counter-intuitive at first, there is wisdom in the concept of leading from behind. This episode of Building Better Cultures deconstructs team dynamics and the long-term impact of providing individuals the space to contribute. Host Scott McInnes invites Peter Docker, the popular motivational speaker and author of multiple …
 
Summary: Startups are known for being fluid, nimble and open to experimentation. In this episode of Building Better Cultures, Host Scott McInnes’ guest is someone uniquely positioned to explain the mindset and best practices under which these ventures thrive. Chief Marketing Officer for MUSH, a Chicago-based food company that has experienced phenom…
 
Summary: Culture in the workplace is often assumed to be human-to-human contact in the office environment, so the concept of culture in a solely remote business, on the surface, seems irrelevant. On this episode of Building Better Cultures, Scott discusses the importance of culture within a remote-only business framework with Camilla Boyer, an expe…
 
In this episode, Scott talks about why recognition, why it's important and some ways to do it in a way that's authentic and builds price among your people Key takeaways: ➡️ Recognition is an important leadership skill that improves employee engagement. ➡️ A simple 'Thank you' is often enough - but let people know why you're thanking them so they kn…
 
Summary: The culture and structure of military service is completely unique, and yet on some levels there are commonalities with commercial organizations of any type. In this episode of Building Better Cultures, Scott welcomes two front-line officers whose experience shaping the Irish Defence Forces offers lessons applicable within any workplace en…
 
In this episode, Scott talks about why podcasting isn't just an entertainment medium for millions of people around the world. Organisations - American Airlines, Tata Steel, Deloitte, Permanent TSB and more - are starting to realise that using podcasting internally for staff and harnessing the human voice brings a new level of authenticity, empathy …
 
Summary: There is a reason that storytelling has been a primal means of communication dating back to our earliest tribal traditions. In this episode of Building Better Cultures, Scott McInnes’s guest, Eoghan Tomás McDermott explains why – and how – people across the spectrum of business, sports and public service arenas can benefit from deploying t…
 
Summary: The summer of 2020 brought a reckoning on race around the world that few anticipated, but we may have all needed. After the months of Black Lives Matter protests and racial reconciliation, organizations and individuals alike have been left to grapple with what it actually looks like to promote diversity in the workplace. On this episode of…
 
Our world was flipped upside-down when COVID-19 entered the vernacular in 2020, and virtually everything, including how and where we work, changed. Eighteen months into the pandemic has society adjusting to this “new normal” in ways few could have predicted. One of those adjustments? —working remotely has become much more of the rule than an except…
 
At this point in the pandemic, none of us are strangers to change. But for Kyoko Minegishi, change has been the one and only constants in a life full of cross-cultural moves, varied leadership positions, and now spearheading a startup with an eye on the convergence of living spaces and robotics. On this episode of the Building Better Cultures podca…
 
In this episode, Scott talks about why connecting your people to your strategy is so important and how an inspiring story can help you capture their hearts and their minds. Key takeaways: ➡️ Why strategy is a necessary evil. ➡️ How you can create a story that brings your strategy to life and connects with your people. ➡️ Why leaders are so critical…
 
On this episode of the Building Better Cultures podcast, Scott McInnes welcomes Jonathan Reed of Paddy and Scott’s coffee. A defining sense of purpose is the seed from which everything else at this disruptive, upstart coffee company grows. Hear Jonathan explain why he believes success starts with an alignment of core values. In the case of Paddy an…
 
This week Scott talks about onboarding, how it's failing you and your new joiners, and how some communications and engagement thinking can maybe help. Key to success is creating a more human connection with new joiners as quickly as possible. Yes, the operational stuff is important, but more important is how you make people FEEL when they join your…
 
Mark Edgar isn’t a stranger to challenges, he’s built a career teaching organizations how to thrive in spite of it all. As a people-centric, strategic and innovative consultant, facilitator, and coach he has global experience developing and delivering impactful and business focused people strategies. The HR expert and self-proclaimed optimist share…
 
Summary: Friends of the Building Better Cultures podcast, Ireland Together (www.IrelandTogether.ie) ran a series of mini-conferences focused on the next great reset—returning to the workplace. They asked Scott to facilitate a discussion on the Future of Work—what we will do, how we will do it and where we will work from. The panelists today are tho…
 
If it were up to Stuart Lancaster, he’d make emotional intelligence, communication and leadership core subjects starting early on in school. The nationally recognized rugby coach and high-performance leadership expert shares his experience and insights -- on and off the field -- in this episode of the Building Better Cultures podcast. Vision and pu…
 
Some thoughts in this episode on the power of linking and labelling. It’s something that we often don’t focus on enough when it comes to internal communications and it's REALLY powerful! Key takeaways: ➡️ What linking and labelling is and why it’s important ➡️ How it can turbocharge engagement around your survey results➡️ How it's critical in showi…
 
Summary: Words matter -- whether the goal is to promote buy-in among staff, save time on internal communications or create a more inclusive workplace culture. In this episode of the Building Better Cultures podcast, Scott McInnes invites Charli Nordone, group creative director at The Writer, to take a deep dive into the power of language. It has ne…
 
This week a couple of thoughts on the idea that 'Awareness Precedes Action' - that if we don't take the time to realise that we can change the way we do things, nothing will ever change. 3 key takeaways: ➡️ Why it's important to take time to reflect. ➡️ Using your company values as a lens for decisions ➡️ Cultivating a culture of honest and open fe…
 
Summary: In this episode of the Building Better Cultures podcast, Scott welcomes Gihan Hyde, CEO and founder of Communique, a London-based social enterprise start-up specializing in communication strategies in ESG and sustainability. According to Gihan, Communique is an “ESG social enterprise communications start-up.” Her company is unique in that …
 
Lived values are the foundation of a successful culture. In this episode, we take a look at : * Why they're important? * How you create a set of values that people can buy into? * 5 ways you can bring them to life for your people? Please like and share this if you found it useful or interesting (or both!) ------------------------------------- 'Shor…
 
In this episode of the Building Better Cultures podcast, Scott welcomes Pritesh Shah, Chief Commercial Officer at the oncology company Novocure. When it comes to the bio-science space, Novocure leads the way with an emphasis on empathy – not just for patients confronting cancer but also for employees tasked with driving breakthrough science. Prites…
 
There's real power in doing something nice for someone else - someone in work, a relative or a friend. But, like many things, we often don't take the time to stop and take action. What we forget is that those actions only take a few minutes but could really make someone's day. So what will you do to be nice to someone today? Yep, go on, right now! …
 
On this episode of the Building Better Cultures podcast, Scott welcomes guest Jen Grogono to talk all things internal communications and why Jen believes every organization should start an internal podcast. Jen is the president and CEO of uStudio, an internal communications company that began as a video streaming platform. But with the launch of th…
 
A key part of #internalcomms success is knowing what people want and if what you're doing is meeting their (and your) needs. And the best way to find that out is to ask them. In this ep of 'Scott's Thoughts', he talks about considering how effective your communications are from three perspectives - company, team and individual. --------------------…
 
In this episode of the Building Better Cultures podcast, Scott explores the Five Pillars for a Human Workplace with his guest, Dr. Jerry Gule, who has devoted a rich human resources career to working in multiple capacities towards creating healthy, inclusive workplace cultures. As CEO of the Institute of People Management in Johannesburg, South Afr…
 
Along with Zoom, email usage has grown exponentially as billions of people globally have been forced to work remotely. Sadly, it's not all good email - too long, too short, too abrubt, unclear what the ask is, too many CCs, and so on and so forth. So in this episode a few hints and tips to ensure your emails hit the mark (and not the delete key!) '…
 
In this inaugural episode of the Building Better Cultures podcast, Scott invites listeners to consider the brave new world that has suddenly arrived, thanks to Covid19. While pandemic upended lives around the globe, it also has presented myriad opportunities on every level of society – and perhaps most especially among information and other workers…
 
After 12 months of Covid, Zoom and Teams have become the go-to comms channel for many companies. It isn't always the right answer but, when it is, Scott outlines some best practice for both organisers and attendees on calls. A new short podcast format in which Scott gives his tuppenceworth on subjects in the areas of leadership, employee engagement…
 
First up in this new series of short pods is the hot topic of hybrid working and a few thoughts on what Scott believes are key building blocks for success - cultures based on trust, agreed working practices to ensure good work-life balance and human leaders. A new short podcast format in which Scott gives his tuppenceworth on subjects in the areas …
 
This episode of Inspiring Change takes on a topic that is top of mind for businesses around the world: Diversity, Equity and Inclusion. Scott welcomes three women who are at the forefront of the conversation, offering insights on making people of all backgrounds feel welcome – and valuable – in the workplace. Hosts of the Calm Edged Rebels podcast,…
 
Summary: In the post-pandemic, work-from-home world, it can be especially hard to feel like your small tasks are having any impact on the overall strategic mission of your company. But this is where alignment comes in. The brands who make an investment in ensuring their workforce is in alignment—or on the same page, strategically—can ultimately bri…
 
Summary: Inspiring change in a field like accountancy might seem like an insurmountable task. We often think of accountants as boring individuals who prefer to work in gray-walled basements, refusing to interact with anyone unless they have to. But Cooper Parry’s chief people officer, April Bembridge, thinks differently, and so does Cooper Perry. O…
 
Jim Egan always knew he wanted to be in communications to connect with and inspire people. As he says, he wanted to be Julie McCoy character in the TV Series ‘The Love Boat’ 😊. He started work in the agency world and has been with Kerry since 2005, working in both internal and external comms roles. Today Jim is Regional Corporate comms lead for Ker…
 
Chuck has over 20 years of experience in the internal communications world and is the self-confessed cheerleader of Internal Comms. By his own admission, he’s about helping communicators to strengthen communications, engage with employees and change businesses for the better. He has worked with brands like General Motors and Rolls-Royce where he ha…
 
Covid Christmas Craker Podcast episode 2-part series. This is part 2 of 2. It has been a wild year with many ups and downs. And, while times have often been tough, there are silver linings on many of those clouds. We wanted to give you an early Christmas present - some REALLY practical leadership, internal comms and engagement ideas that you can ta…
 
Covid Christmas Craker Podcast episode 2-part series. This is part 1 of 2. It has been a wild year with many ups and downs. And, while times have often been tough, there are silver linings on many of those clouds. We wanted to give you an early Christmas present - some REALLY practical leadership, internal comms and engagement ideas that you can ta…
 
Jenni started her career, not in internal communications but, having studies marketing at uni, went into more public sector communications roles. She then moved into media relations and realised quickly that what she was missing was seeing the true impact of what she was doing - PR wasn’t fulfilling enough. And so came the move into internal commun…
 
Gillian French has a passion for people and for scaling indigenous Irish start-ups. She is Chief People Officer at Cubic Telecom an indigenous Irish tech firm with 200 employees. Gillian is responsible for people strategy – ensuring that the business has the right people in the right jobs doing the right things in order to deliver Cubic’s business …
 
Zoë Routh is a Canadian-Australian leadership expert specialising in the people stuff. She shows leaders and teams struggling with office politics and silos how to work better together. From the wild rivers of northern Ontario to the remote regions of Australia, Zoë has spent the last thirty years showing teams how to navigate the wilderness of peo…
 
If you live in Ireland and follow the sport, Jamie Heaslip is a household name and one that’s synonymous with Ireland’s rugby success over the past 15 years. As well as having earned 95 caps for Ireland and played 230 matches for Leinster, he was also part of two British and Irish Lions Tours. Due to injury, Jamie had to retire from rugby in 2018. …
 
‘How are you feeling and why?’. That's the question Matt Stephens uses when he's measuring wellbeing and how engaged people are at work. Starting his career as a coder in Aviva, Matt was ‘found’ by the Head of Internal Communications and that put him on a new career trajectory. After a number of years in Aviva, he moved into performance coaching an…
 
With a background in marketing and PR, it was when Lindsay went into internal comms in a large Dutch oil and gas company. She soon realised that communications within large firms were complex and surrounded by a sea of fog. This resulted in their people not being on the same page and feeling a sense of ambiguity. This desire to create clarity, conf…
 
A marketeer by trade, James worked as CEO and CMO in a number of large multinationals including fashion brand Anthropology, VisitLondon and Selfridges, where he oversaw the incredible turnaround of that business in the early noughties. Buying Springwise – a global crowdsourcing movement for innovative ideas - in 2015 was the catalyst for James’s in…
 
Brendan didn’t come from training or HR but started in advertising and marketing – but it was ‘why do people do what they do?’ that fascinated him. Coming from a competitive sailing background he saw the power of chemistry and leadership when it came to bringing together teams. He started SeachangeNow in 2006 to help leaders to be the most effectiv…
 
Coming from backgrounds in workplace relations and global marketing, David Macleod and Nita Clarke seemed like the perfect team to undertake a research project on behalf of Peter Mandelsen, the then UK Secretary of State. They knew there was a better way to improve productivity in the UK workforce. In 2009, David Macleod and Nita Clarke published t…
 
Pedro Angulo (not a Kerry name as he reminds us!) is Head of Leadership Development in AIB. As he told us in his first appearance on this podcast (Ep8), his focus is on helping leaders to be the best they can be and ensuring they “show up” in a way that’s engaging, respectful and caring. ​In this episode, we focused heavily on the past few months o…
 
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