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Everything we thought we knew about work—where we do it, when we do it, how we do it—has been turned on its head. Where is it all going, and is there a map to get us there? WorkLab is a new podcast from Microsoft that taps into data and research to guide you on the road ahead. Leaders and scientists share the company’s findings, and we’ll hear stories about how people and organizations are being transformed at this radical moment. Join us as we explore the science of work and ingenuity.
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Here for business owners and entrepreneurs, who want to use the digital workplace to help their team work smarter and get more done! Digital Workplace Podcast is a conversation about digital transformation, or "becoming digital". The show's host, Grant Crawley has 30 years of experience advising on and delivering digital workplace technologies and modern ways of working to businesses as small as one employee to multinational aerospace giants with 200,000 employees, to healthcare organisation ...
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WorkLab
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Microsoft Chief Accessibility Officer Jenny Lay-Flurrie On Why Inclusivity Benefits Everyone
22:47
22:47
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In this episode of WorkLab, Jenny Lay-Flurrie shares why inclusion for people with disabilities—from the workplace to a product to a company’s culture—benefits everyone. Lay-Flurrie is the sixth guest for season 4 of the WorkLab podcast, in which hosts Elise Hu and Mary Melton have conversations with economists, technologists, and researchers who e…
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WorkLab
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‘The Happiness Project’ Author Gretchen Rubin on Wellbeing at Work
19:47
19:47
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Gretchen Rubin is an expert on happiness and the author of the New York Times bestselling book The Happiness Project. In this episode of WorkLab, Rubin shares what she’s learned from more than a decade of studying wellbeing—and how her findings can apply to our working lives. WorkLab The Four Tendencies Quiz…
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New innovations in AI sound exciting, but how will they actually change the way we work? Marcus Wohlsen is here to share some insights. Wohlsen is a journalist, author, and the head of editorial at the storytelling firm Godfrey Dadich Partners, and he has a special expertise on the past and future of AI. He provides a unique perspective—and some mu…
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WorkLab
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How Leaders Will Use AI to Unleash Creativity
20:42
20:42
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John Maeda is the Vice President of Design and Artificial Intelligence at Microsoft. In his richly varied career, he’s also been an artist, a professor, an author, a college president, and a business executive. His digital artwork, books, lectures, research, and teaching have explored how digital technology can empower creativity. He joined WorkLab…
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WorkLab
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Regain Control of Your Focus and Attention with Researcher Gloria Mark
22:33
22:33
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Our attention spans are getting shorter—much shorter—and Gloria Mark has the data to back it up. When she began researching the topic in 2004, people spent an average of 2 ½ minutes on any given screen before switching to another. In today’s era of multitasking, we’re down to a mere 47 seconds. Mark, a professor at the University of California, Irv…
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WorkLab
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Stanford Professor Erik Brynjolfsson on How AI Will Transform Productivity
25:17
25:17
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Erik Brynjolfsson is a researcher, author, senior fellow at the Stanford Institute for Human-Centered AI, and director of the Stanford Digital Economy Lab. He joined WorkLab to offer business leaders an overview of how AI will transform productivity. Brynjolfsson is the first guest of season 4 of the WorkLab podcast, in which hosts Elise Hu and Ton…
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WorkLab
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Best-selling Author Daniel Pink Says Having Regrets Is a Good Thing
25:15
25:15
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Best-selling author Daniel Pink explains how regrets from the past can help leaders make smart resolutions in the year ahead. Pink is the final guest of Season 3 of the WorkLab podcast, in which hosts Elise Hu and Tonya Mosley have conversations with economists, technologists, and researchers who explore the data and insights into why and how work …
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WorkLab
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What’s Next for the Office? CBRE’S Julie Whelan Breaks It Down
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18:40
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How are workspaces changing, both in how they’re used and how they’re designed? What kinds of spaces, amenities, and activities encourage employees to work in person? To find out what’s next for the office, the WorkLab podcast checked in with CBRE’s Julie Whelan, who leads a global team of researchers tasked with identifying the trends that affect …
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WorkLab
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Harvard Business School’s Linda Hill on Practical Skills for Today’s Leaders
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26:58
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Linda Hill, a Harvard Business School professor who also chairs the school’s Leadership Initiative, joins the WorkLab podcast to offer advice on management. How do you lead when everything keeps changing? How do you rally people and build trust? How do you discover your own limitations—and overcome them? WorkLab…
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WorkLab
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Microsoft’s Dawn Klinghoffer on How Leaders Can Tell if Employees Are Thriving
21:03
21:03
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Microsoft’s Head of People Analytics Dawn Klinghoffer leverages data to help leaders understand and improve employee experience. She isn’t just trying to track productivity—she wants to know if employees are genuinely thriving and embracing a growth mindset. She’s here to talk about the human energy crisis. What boosts employee energy? What drains …
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WorkLab
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Teen Vogue Editor in Chief Versha Sharma on What Gen Z Wants Out of Work
23:53
23:53
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Versha Sharma, editor in chief of Teen Vogue, provides her unique insights into what Gen Z wants from their employers, and Hannah McConnaughey, a communications manager at Microsoft, breaks down common work-related buzzwords her generation is using today. Sharma is the fourth guest of Season 3 of the WorkLab podcast, in which hosts Elise Hu and Ton…
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WorkLab
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Microsoft’s Sarah Bond on What Play Can Teach Us About Work
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20:23
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Microsoft corporate vice president of Xbox Sarah Bond explains what games can teach us about the future of work. Today, 3 billion people on the planet play video games—which have a unique and powerful ability to enable collaboration, break down language and geographic barriers, build rapport, spark imagination, and create empathy. As companies expl…
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In this episode I'm going to talk about hybrid meetings and hybrid working. For nearly two years we haven’t really been back to the office. Now that people are starting to go back, what they find seems like the dark ages. Their meeting rooms, if they even have any communications capability at all, are only equipped with rudimentary audio-conferenci…
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WorkLab
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Chief Economist Nela Richardson Talks Labor Trends and the New Workforce
26:30
26:30
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Nela Richardson is the chief economist at ADP, a global provider of human capital management solutions. In this episode, she breaks down how the economy is affecting the labor market, the importance of skilling a new workforce, and why leaders should invest in their people above all else. Richardson is the second guest of Season 3 of the WorkLab po…
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WorkLab
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Microsoft’s Jared Spataro on How Leaders Can Help Employees Thrive
30:22
30:22
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Microsoft leader Jared Spataro unpacks the key findings from the latest Work Trend Index report. In a nutshell: creating the culture and employee experience to meet the needs of today’s distributed workforce requires a new leadership approach. Spataro is the first guest of Season 3 of the WorkLab podcast, in which hosts Elise Hu and Tonya Mosley ha…
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We’re living out the biggest shift in work in a hundred years. In Season 3 of the WorkLab podcast from Microsoft, we’ll explore what all this change means for leaders—and learn how energized, empowered employees can give organizations a competitive edge. Join hosts Elise Hu and Tonya Mosley for big conversations with leading thinkers on the future …
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WorkLab
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The Future of Onboarding with Accenture’s Paul Daugherty
20:58
20:58
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A few years back, Accenture worked with Microsoft to build a virtual campus called the “Nth Floor.” After the pandemic hit, the Nth Floor became a crucial digital tool in helping Accenture onboard new employees—and an early example of the potential of the enterprise metaverse. What works best in this new virtual universe? What kinks still need to b…
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In this episode, I talk about infrastructure redesign for a modern digital workplace. You're probably familiar with VPN connections into a "secure" corporate network and having lots of on-premise servers providing your IT services. Well I'm going to throw all that out of the window, you don't need it and it's holding your organisation back. Through…
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WorkLab
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Janice Omadeke Shares why Mentorship Is Critical in Hybrid Work
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17:50
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Two founders of mentorship platforms, Janice Omadeke and Sarah Haggard, discuss why prioritizing mutually beneficial relationships at work is integral to employee success, and share what business leaders can do to facilitate meaningful connections in the age of hybrid work. Omadeke is the sixth guest of Season 2 of the WorkLab podcast, in which hos…
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In this episode, I talk about cloud storage. What cloud storage is, what the benefits are, and what features to look for. There are lots of options and you may already have some storage available to you that you weren’t aware of. 0:37 Show outline 1:39 Main feature Learn more Listen, read the transcript and learn more at https://digitalworkplacepod…
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In this episode, I talk about remote working. Going from pandemic lockdown induced working from home, right through to being a digital nomad. 0:35 Show outline 1:43 Main feature Learn more Listen, read the transcript and learn more at https://digitalworkplacepodcast.com/remote-working/ Don’t forget to subscribe to the Digital Workplace Podcast and …
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WorkLab
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Microsoft’s Vetri Vellore on how to help employees see their impact
14:58
14:58
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What motivates people to do their best work? It helps to understand how their contributions fit into their organizations’ greater goals or purpose. Vetri Vellore, a Microsoft corporate vice president, explains how objectives and key results, or OKRs, can help forge that sense of connection—especially in hybrid work. WorkLab Episode link WorkLab Mic…
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In this episode I talk about hardware choices, and how you can make the right ones for your users and organisation. Sometimes the right choice is obvious, but often it’s a real dilemma. I’m not just talking about end-user devices though, hardware of varying types is found in different forms all across organisations and as you build your digital wor…
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Personas are not new, they’re not digital either. So why am I talking about them today? Well, they’re an extremely useful tool to have in your toolbox as you try to enable your organisation become digital. Digital ways of working are not a one size fits all approach, so you need to identify the cohorts of users in your organisation who have roughly…
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There are many change management methodologies. Ranging from next to no change management at all, to structured formal systems such as Prosci ADKAR®. I’m known for a no-nonsense approach to just about everything I do, probably stemming from my LEAN background and the desire to drive out waste anywhere I see it. However, when it comes to change mana…
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The term digital transformation has been grossly overused over the last few years, it’s much simpler than some would have you believe and so I’ve simplified its name to “becoming digital”. In this episode, I’m going to talk about what it means to “become digital”, where you start and some of the decisions you’ll be taking along the way. Learn more …
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Digital Workplace Podcast is a conversation about becoming digital. Here to help you work smarter and get more done. Grant Crawley has 30 years of experience advising on and delivering digital workplace technologies and modern ways of working to businesses as small as one employee to multinational aerospace giants with 200,000 employees, to healthc…
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WorkLab
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Dr. Michael Gervais on What Business Can Learn from Sports
24:54
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As a high-performance psychologist, Dr. Michael Gervais has worked with NFL players and Olympic athletes, along with musicians, artists, and Fortune 100 CEOs, to help them improve their mindsets. What insights can he share with business leaders on guiding teams through moments of uncertainty? The psychologist, who spent a decade with the Seattle Se…
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WorkLab
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Microsoft's Jared Spataro on the Employee Trends Leaders Need to Know
26:08
26:08
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Microsoft’s Corporate Vice President of Modern Work, Jared Spataro, unpacks the key findings from the company’s annual Work Trend Index, a survey of more than 30,000 people in 31 countries. In a nutshell: leaders need a new skill set to meet shifting employee expectations. Spataro is the fourth guest of Season 2 of the WorkLab podcast, in which hos…
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WorkLab
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Harvard Business School’s Frances Frei on Building Trust
24:02
24:02
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Frances Frei, professor of technology and operations management at Harvard Business School and an advisor to executives embarking on large-scale change initiatives, discusses how leaders can build trust, speak authentically, and empower workers to do their best. Frei is a guest on the WorkLab podcast, in which host Elise Hu has conversations with e…
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