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Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winnin ...
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Performance management guru Brett Knowles joins host Jack Sweeney to explore the innovative workforce practices of talent-minded business leaders.
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Benefits Influencer highlights the strategists, thought leaders, and operatives who are impacting, innovating, and elevating the Employee Benefits and HR industry. Hosted by benefits industry veteran, entrepreneur, and President of Agency Leverage, Dennis Carlson Each episode delivers actionable insights, tactics and new innovations from employee benefits brokers, benefits advisors, HR professionals, insurance company executives, tech companies and others in the Employee Benefits and Human R ...
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The truth is...organizations that focus on creating a thriving workforce are more successful now and later. Join Susan Morgan Bailey, Marsh & McLennan Agency Culture & Wellbeing Practice Leader, for discussions with executives and practitioners as they break down the art and science of building successful organizations through thriving team members. If you believe it is possible to take care of your people and be successful in business too and aren’t quite sure how to get there, the Growth C ...
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Get Your Mind On
1
Get Your Mind On
Lori Stohs | Human Capital Strategist, Consultant, Facilitator, Coach
Join Human Capital expert Lori Stohs for inspirational and motivational conversation to live a connected, engaging life. Are you seeking ways to make yourself better and looking for something that feels like a fit for you? Gain a new perspective to achieve results in business, leadership, management, performance, and self-awareness. Your human potential and performance is unlimited. Come here to expand your thinking and achieve amazing results.
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Join Heather on this powerful episode where she reflects back on the last 300 episodes and the journey that has been Leadership with Heart. From the inaugural episode to the latest installment, she revisits pivotal moments that have shaped this podcast. Join her in this concise reflection on the evolution of the podcast, and her favorite episodes a…
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Leadership With Heart
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300: What Happens When Compassionate Leadership Intersects With Purpose - An Interview With John Crowley
40:56
40:56
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In this riveting episode, we unravel the extraordinary story of John F. Crowley, Executive Chairman of Amicus and former CEO from 2005 to 2022. When two of his children were diagnosed with Pompe disease in 1998, a severe neuromuscular disorder, John's life took a profound turn. Leaving his role at Bristol-Myers Squibb, he became an entrepreneurial …
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Leadership With Heart
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299: Framework for Success: How to Guide Change Effectively
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2:30
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Welcome back to another episode of the Leadership with Heart podcast! I've always believed that culture is the beating heart of any organization. It's what drives behaviors, shapes attitudes, and determines the way we work together toward a common goal. So, the question is: How do we transform that culture for the better? Well, it's all about havin…
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Leadership With Heart
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298: Helping People Live Full Lives: Mosaic's Heart-Driven Leadership
42:03
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Welcome back to the Leadership with Heart podcast! Today's episode is an interesting one with two leaders from Mosaic; Mosaic is a dynamic whole-person healthcare organization that focuses on allowing people to live full lives. Mosaic listens and learns about the unique needs of the clients they serve and builds a tailored approach that creates a l…
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My Full Circle Moment My career journey began on LinkedIn when I started sharing content that truly mattered to me. Over the years, I've seen significant growth. Notably, last year, I had the incredible opportunity to collaborate with LinkedIn for the first time. Now, I'm eagerly anticipating the release of my third LinkedIn Learning course. This e…
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Leadership With Heart
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296: Your Work, Your Way: Software's Role in Tailoring Employee Communication
43:25
43:25
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In this episode, we explore how innovative software, inspired by AI learning similar to Netflix's recommendation algorithms, is revolutionizing employee communication. The CEO and Founder of Cerkl, Tarek Kamil leads a team of talented engineers, designers, and marketers who are passionate about using AI and big data to transform how organizations c…
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In this episode, Heather asks, "Are you your brother's keeper?" Her answer is a resounding "yes." Through personal experiences and a commitment to promoting caring leadership, she emphasizes the importance of extending empathy and compassion to all, transcending divisions and affiliations. She shares her struggle with anxiety and helplessness in th…
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Leadership With Heart
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294: Mastering Multitasking: How to Balance Productivity and Focus
10:28
10:28
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In this episode, Heather guides you through the intricacies of mastering the art of multitasking while maintaining a genuine and focused connection with the person right in front of you. In today's fast-paced world, the ability to balance productivity and interpersonal connections is a leadership skill worth cultivating. Whether you're a manager, a…
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Today, we're taking a step back to revisit a fundamental concept in leadership: teamwork. As the saying goes, "Teamwork makes the dream work," and it couldn't be more true. Our host, Heather, reflects on the importance of teamwork in their own life, especially as they navigate multiple ongoing projects. The power of teamwork becomes evident when in…
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Leadership With Heart
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292: The Humble Leader's Guide to Success
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In this episode, we'll uncover the transformative power of humility in building trust within organizations, sharing real-world examples and actionable insights from Walt Rakowich. He is a leadership speaker and former executive of Prologis, a global real estate company that was near collapse when he took over as CEO in 2008. During the economic dow…
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Leadership With Heart
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291: An Unexpected Lesson from a Family Trip
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11:02
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In this episode, Heather talks directly to her listeners about a leadership lesson she actually learned from her son on a family trip. This lesson included a canoe and learning how to work as a team with his dad to get back to shore. It's an interesting and funny little story that can be applied in the workplace too. Take a listen.…
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Kathryn Bleeker is the Director of Marketing for Ziggi's Coffee. With over a decade of experience working with a variety of B2C and nonprofit teams in-house, with an agency and as a freelancer, she has built expertise as a strategic marketing and communications leader within the industry. Kathryn is passionate about storytelling and reaching key st…
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Benefits Influencer
1
Big Benefits for Small Business w/ Ty Wang
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23:07
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Dennis chats with Ty Wang, Co-Founder & CEO of Angle Health. Angle Health wants to make health benefits more accessible by connecting vendors that handle different services like telehealth and health savings accounts on a single platform. That way, employers of all sizes can offer a similar stack to the benefits you’d expect from a Fortune 500, but…
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Heather speaks directly to her listeners about a crucial aspect of leadership: providing space for people to give their input. This is not just about listening but creating an environment where voices are encouraged, valued, and heard. In our fast-paced world, leaders often find themselves in positions of authority, expected to make decisions and d…
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Leadership With Heart
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288: Understanding What Your Employees & Customers Need
11:40
11:40
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In this episode, Heather sits down to chat about what Employee Fanatix, her consulting firm, is and what they do. She speaks specifically about one of her biggest clients, a regional bank called First Bank. She walks you through the process that they went through and shares tips on how to implement some of this process yourself. Take a listen.…
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Leadership With Heart
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287: Check Your Pulse Before You Check Someone Else's
26:16
26:16
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Welcome back to the Leadership with Heart Podcast! I'm your host, Heather Younger, and today, I'm thrilled to have Mike Chanat as my guest. With over 35 years in emergency services, Mike's expertise ranges from the NYPD to working with numerous police and fire departments through volunteer and paid work. We'll dive into his journey, learn from his …
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Leadership With Heart
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286: Innovation Starts with the Willingness to Listen
30:32
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Heather introduces the Certified Art of Active Listening Facilitator Program. In this episode, she shares why this can truly transform the way people connect and communicate at work. How it has the power to help ANYONE transform organizations from the inside out! Heather has worked with countless organizations helping to improve their workplaces, i…
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Leadership With Heart
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285: Leadership 101: How to Communicate Goals Instead of Dictating Approaches
34:02
34:02
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Welcome back to "Leadership with Heart," the podcast that delves into effective and caring leadership strategies with Heather Younger. In this episode, Heather chats with Megan Gluth-Bohan, the owner and CEO of TRInternational, a prominent US-based chemical distributor, as well as the Owner of Chemblend of America, a cutting-edge chemical blending …
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Dennis welcomes SVP & Senior Partner at Burnham Benefits, Chris Krusiewicz back to the podcast. Chris has been tracking AI as it relates to healthcare and employee benefits for years and brings his latest insights to the benefits community. Chris and Dennis discuss AI and its impact on the employee benefits and healthcare industries today and what …
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Leadership With Heart
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284: The Role of HR in Psychological Safety
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Today's episode focuses on the role of HR in fostering psychological safety. I'm your host, Heather, author of The Art of Caring Leadership and The Art of Active Listening, and today, we're joined by Sherry Martin, an HR Business Partner and true advocate for building thriving workplaces. Join us as we uncover Sherry's insights on nurturing psychol…
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Leadership With Heart
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283: How to Establish Trust with Consumers in 2023
30:03
30:03
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How do you establish trust with consumers at a time when people feel like they are constantly marketed to? My guest today, Paige Velasquez Budde, is Partner and CEO at Zilker Media, an Austin-based agency building people-driven brands. Their strategy is to focus on the people within the companies that can represent the organization by educating and…
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In this episode of the Leadership with Heart Podcast, Heather reflects on her recent experiences and shares an important lesson she learned: "slowing down to speed up." Over the past nine days, Heather has been on a hectic journey, traveling for a keynote in Houston, attending the National Speakers Association convention, and recording LinkedIn Lea…
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Benefits Influencer
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Winning New Business in a Micro-Niche w/ Charles Specht
26:05
26:05
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This episode originally aired in January 2020 Charles Specht from The Permission Group shares how Benefits Brokers who target a micro niche can grow a massive book of business and better serve their clients. Connect with Charles at charles@permissiongroup.comBy Dennis Carlson
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Leadership With Heart
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281: Leading Global Diversity, Inclusion, and Belonging at a Fortune 500 Company
23:54
23:54
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Today, we are revisiting an episode I did with Dr. Yetta Toliver, the Global Head of Diversity, Inclusion, and Belonging at Xerox, that never made it onto the podcast. Yetta is the mastermind behind Xerox's DIB strategy, and I know you all will learn so much from this conversation. So get comfortable; we're about to dive into a discussion with Dr. …
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In this episode, I share a personal experience where my son pointed out my addiction to distractions in today's world. I dive into the overwhelming presence of distractions that surround us and explore how they can become addictive and what I have done to help minimize this. I offer practical strategies and tips to regain control over our attention…
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Benefits Influencer
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Discover Your Secret Sauce w/ Becky Patel
27:46
27:46
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This episode orginally aired in March 2022. Ned Schaut talks with Becky Patel, CEO at Amwins Connect, about mentorship. Becky has over 35 years of experience in this business and shares the importance of both having a mentor and being a mentor. During the conversation they focus on the need to be authentic and know your secret sauce in the business…
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Leadership With Heart
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279: The Power of Partnerships: How Strong Collaborations Fuel Leadership Success
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On this episode of Leadership with Heart, we dive into the fascinating story of a company that values deep relationships and creates a nurturing environment for its employees. Meredith Monday Schwartz, discuss balancing the needs of the company and individual employees, the importance of psychological safety, and the power of curiosity in resolving…
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Leadership With Heart
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278: Defining Success and Showing Up as Your Authentic Self
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37:57
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On this episode of Leadership with Heart, my guest and I discuss the importance of leading with heart in both personal and professional relationships. My guest, Ayanda, shares a bit about her personal journey of self-exploration and the importance of being authentic as a leader. She dives into dealing with tough decisions, such as firing a friend, …
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The Growth Collective
1
HR Transformation @ Grand Valley State University: A conversation with Mychal Coleman and Lindsey DesArmo
54:04
54:04
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This episode features an organization that is truly doing the deep work necessary to evolve culture. My guests, Mychal Coleman Associate Vice President of Human Resources at Grand Valley State University and Lindsey DesArmo, Interim Director of Talent Management at GVSU, began the journey of culture evolution when they realized a few years ago, the…
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Benefits Influencer
1
Benefits Communication Strategies to Drive Value w/ Chesley Gaddis
20:22
20:22
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This episode orginally aired in July 2020. Dennis and Chesley discuss ways to make employee benefits communication meaningful, relevant and timely in order to drive value for employers and employees. Connect with Chesley: chesley.gaddis@intrepid7.com http://intrepid7.com/By Dennis Carlson
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Leadership With Heart
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277: Art of Active Listening Builds Trust and Inspires Greatness with Stephen M.R. Covey & Heather R Younger
1:00:46
1:00:46
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Welcome back to the Leadership with Heart podcast! Today, we have a treat in store for you. For today's episode, I decided to revisit a captivating webinar I did a couple of months ago with the incredible Stephen M.R. Covey! In this episode, we'll delve into various topics, ranging from leadership to personal growth to workplace culture and so much…
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Leadership With Heart
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276: Breaking the Mold: How Antonio McBroom Became a Franchisee Extraordinaire
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What does it take to own a franchise? That's the first question I had in mind when I sat down with Antonio McBroom... and then I was shocked when he told me he bought his first franchise before even finishing college. Antonio McBroom began as a franchise developer of Ben & Jerry’s throughout the US. While attending college, he began his journey wit…
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Welcome to another episode of Leadership with Heart! Today's guest, Kristi Turner is a true embodiment of leadership with heart - she not only leads by example, but as you'll hear throughout this episode, she is someone that is truly grateful to be able to lead others and takes pride in doing it the best way she can. Get ready to be inspired as she…
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Leadership With Heart
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274: The Home Care Business: Navigating Senior Care & Entrepreneurship
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35:18
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Have you ever thought about what other senior care options there are other than senior housing? Many people get to the age where their parents, in-laws, or other family members need professional help and don’t know where to turn to. My guest today, Connie, has over 20 years of experience in senior care. As an adult caregiver herself, she is passion…
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Benefits Influencer
1
Executive Benefits: A Tool to Attract & Retain w/ Rachel Rutherford
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25:55
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Dennis chats with Rachel Rutherford of ArmadaCare about Executive Benefits and how to position Executive Medical reimbursement to attract and retain top talent. Find Rachel on LinkedIn: https://www.linkedin.com/in/rachelgann/ Reach out at rrutherford@aramadacare.com visit https://armadacare.com/ for more info…
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Leadership With Heart
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273: Revitalizing the Techscape: Inspiring Leadership with Quentin Mackey
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The tech space has gotten a lot of bad rep in the news lately, with all the layoffs and poor leadership, but I’m excited to share with you this episode with Quentin Mackey, the Head of New Modules at Microsoft. His leadership is a breath of fresh air in a space that needs positive and caring leadership more than ever. I know you’ll enjoy this episo…
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Leadership With Heart
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272: Empowering Others to do Their Best Work
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5:48
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In this podcast, Heather speaks directly to her listeners about empowerment. Her son is leaving off to college soon, and as she often says, kids are oftentimes the biggest teachers. Listen to this podcast if you want to learn how to empower others to do their best work but keep your level of support. She shares tips on how to give them freedom but …
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Leadership With Heart
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271: Breaking the Mold: How to Become a CEO Without Sacrificing Your True Self
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21:45
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Do you ever wonder what it takes to be a CEO? Jennifer Waller is now the CEO and President at Colorado Bankers Association, but it took her a lot of learning to get to where she is today. One of her biggest lessons was that you don’t have to change who you are to reach your goals. Women often feel pressured to toughen up and shed their "soft" side …
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Leadership With Heart
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270: The Journey to Publication: Behind the Scenes of My New Book and Recap of the Week
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5:57
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In this episode, Heather speaks directly to her listeners about the process of publication for her new book, The Art of Active Listening. She shares a recap of her week and the impact that this book and this message have had so far - it has been exciting and very rewarding to see the positive impact it's having so far. She leaves you with a questio…
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The Growth Collective
1
For the Culture: A conversation with people-mover Marcus Collins
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48:33
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Dr. Marcus Collins is back on the podcast to talk about his new book For the Culture: the power behind what we buy, what we do, and who we want to be. Listen in a Marcus highlights why it’s essential to be clear on what you stand for as an organization and the importance of being intentional about building culture; why we buy the things including w…
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Leadership With Heart
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269: Overcoming Adversity and Ascending to Leadership as a Woman: Francesca Luthi, EVP & CAO at Assurant
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29:46
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Francesca Luthi is the Executive Vice President & Chief Administrative Officer at Assurant - a leading global business services company. In this episode, she shares some of her early career struggles as a woman and how she managed to navigate being promoted to a role where some didn't think she belonged. Her leadership lessons are many. Take a list…
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Benefits Influencer
1
Leveraging Social Media for Sales w/ Spencer Smith, CSFS
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28:06
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Dennis chats with Spencer Smith about how benefits advisors can leverage social media to grow their pipeline and increase sales. Find Spencer on LinkedIn: https://www.linkedin.com/in/spencer-smith-self-funded/ Check out Spencer's podcast here: https://spencerharlansmith.com/ YouTube: https://www.youtube.com/c/SpencerSmithSelfFunded For more info on…
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Leadership With Heart
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268: From Being Stagnant to Success: A CEO's Advice on Reinventing Yourself in Business and Life
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35:16
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Do you ever wish you could reinvent yourself and change your life? Do you ever wonder what it takes to embrace change and reinvent yourself for a successful and fulfilling life? Ron Fong is the President and CEO of the California Grocers Association, and it took him 10 years to finally answer that question. In this episode, he shares some of his wi…
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Leadership With Heart
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267: Empowering Leaders to Lead - Avoiding the Trap of Solving All Their Problems
28:14
28:14
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Stephanie Englund is the Director of Talent Acquisition for Emerging Talent at Best Buy. In this episode, Stephanie shares her insights on adjusting recruitment strategies in the new hybrid work environment, innovative ways to market to potential hires, and most importantly, how to make recruiting about the employees and not just about the company.…
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Leadership With Heart
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266: Women Helping Women: How One Woman's Non-Profit is Making a Difference for Women All Across the Globe
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Wendy H Steele is the Founder & Chief Executive at Impact100 Global, a non-profit organization that unites and empowers women to give together and create transformational impact, both locally and globally. With a simple yet powerful model, Impact100 Global brings 100 women together who donate $1,000 each, resulting in a collective donation of $100,…
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Benefits Influencer
1
Winning with Ancillary: 3 Strategies for Benefits Advisors w/ Kevin Curran
38:22
38:22
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Dennis chats with Kevin Curran, Founding Partner of Salt Margin a Baldwin Risk Company. Listen in as they discuss ways Benefits Brokers can win with a too often overlooked part of the benefits package, ancillary. Kevin outlines three ways brokers and advisors can get started with becoming true consultants on ancillary, just like they already are on…
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Leadership With Heart
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265: Game-Changing Leadership: Empowering Youth Athletes and Advocating for Social Justice with Adam Geisler
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Discover how Adam Geisler, Co-Founder, CEO, Board Member and Investor of Youth Athletes United, empowers children's physical and mental health through his company. In this podcast, Geisler shares why he started Youth Athletes United and its positive impact on kids. He also emphasizes the significance of taking a stand on social justice issues, such…
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Workplace Champions
1
Ep 27: Why Hiring Could be a GPT Sweet Spot
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Brett & Jack discuss how the hiring function is expected to become the sweet spot for Chat GPT and other AI offerings as the technology emerges as a powerful tool for finding and qualifying talent for organizations. This episode features the workforce insights and commentary of CFO Jonathan Carr of Armis, CFO Céline Dufétel of Checkout.com, and CFO…
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Leadership With Heart
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264: Embracing Diversity, Equity, and Inclusion in Hospice Care: A Conversation with Heidi L. Barham
24:53
24:53
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Heidi L. Barham, M.Div, CT, CDP® is the Manager of Diversity, Equity, and Inclusion for Hospice of the Western where she previously served as a Spiritual Care Coordinator for 13 years. In addition to her position with Hospice of the Western Reserve, she is the pastor of Ledgewood Christian Church (Disciples of Christ) in Novelty, Ohio and adjunct f…
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The Growth Collective
1
Become a Better Business Citizen: A conversation with Victor Cho
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43:56
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My guest for this episode is Victor Cho. A passionate consumer advocate, Victor was most recently the CEO at Evite where he led the company successfully through COVID-19 and returned it to growth, financial health, and a successful corporate buy-out. He is also the creator of the 4th Stakeholder Framework on improving stakeholder capitalism. Victor…
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