In this podcast, powered by eAssist Dental Solutions, Penny Reed interviews dental industry experts on various aspects of the business of dentistry. To learn more about eAssist Dental Solutions, visit dentalbilling.com.
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An eAssist Dental Solutions podcast for experienced or aspiring dental billers! Check out interviews with the very best in the dental industry to share dental billing best practices, software tips, and more. Buckle up for all the amazing tips and bags of tricks for maximizing your dental billing role in your practice! To learn more about eAssist Dental Solutions, visit dentalbilling.com
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The purpose of the Growing Your Dental Business podcast is to interview the consultants within the eAssist Dental Solutions Consultant Network so they can share what they do and give advice and tips to dentists and their teams. This podcast is for informational purposes only. We’re not giving any tax or legal advice. We’re not covering all details, conditions or requirements. Laws, strategies and materials are subject to change, and we may or may not update this podcast or presentation. All ...
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AADOM Radio-THE Podcast For Dental Managers


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AADOM Radio-THE Podcast For Dental Managers
John Stamper
AADOM RADIO - For AADOM members on the go! AADOM radio is a great resource for dental management learning anytime, anywhere! Built with the busy manager's schedule in mind, keep up-to-date on topics ranging from: Systems to Work life Balance AADOM News Published Observer Articles - Narrated for your listening and learning mindset. AADOM Radio - THE podcast for dental managers and dental business professionals.
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Dental.MBA


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How To Build Trust And Create Loyalty By Focusing On Experience
33:15
33:15
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In a world where what gets measured gets managed, the patient experience is no exception. Yet in the past, this was judged more by an emotional evaluation of how a dental practice is doing, not a subjective, or quantifiable measurement. Now, Dr. Matt Allen with a DifferentKind is on a mission to transform the patient experience, in a measurable and…
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Dental.MBA


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Leadership, Systemization, and The Calling To Help Others
32:30
32:30
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32:30
From dentist to entrepreneur to becoming an inspiration for every dental practice owner, Dr. Mark Costes shares the story of his practice ownership journey and how it lead to the path of helping others today. While Dr. Costes initial vision was to learn how to better run his practice, he found that others wanted to know how he did it. This lead Mar…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 117-AADOM Radio-5 Marketing Metrics That'll Skyrocket Dental Practice Growth w/Dominique Farrar-Chief Marketing Officer-Roadside Dental Marketing
23:09
23:09
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AADOM Radio & Roadside Dental Marketing Present: Dominique Farrar-Chief Marketing Officer Learning Objectives: Why your new patient numbers might be deceiving Golden benchmarks that signal profit or drain Actionable steps to supercharge your marketing game More About Dominique: Dominique knows the world of design and development inside out. He spen…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 116-AADOM Radio-The Ultimate Office Manager Side Hustle w/Penny Reed of eAssist Dental Solutions
26:14
26:14
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AADOM Radio & eAssist Dental Solutions Present: Penny Reed Learning Objections: By the end of this podcast, listeners will be able to… Evaluate the potential for income and growth as an eAssist dental biller: Through real-life anecdotes and expert insights from Penny Reed, you will learn the financial prospects and career growth potential this side…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 115-AADOM Radio-No Budget, No Problem: 10 Free Ways to Grow w/Megan Lohman-Founder & Co-CEO Plan Forward
35:27
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AADOM Radio & Plan Forward Present: Megan Lohman-Founder & Co-CEO Learning Objectives: - How to capitalize on open-enrollment season to grow your membership base. - Strategic daily opportunities to remind patients and your team of the membership plan - Where to find marketing gold in existing patient communications that position your membership pla…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 114-AADOM Radio-Level up Treatment Acceptance: How to Market Your Patient Financing w/Adrian Valente
23:52
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AADOM Radio & Sunbit Present: Adrian Valente Learning Objectives: -How to integrate financing into each stage of the patient journey -What channels to leverage to maximize marketing success -What successful financing marketing looks like with real-life examples -How to modernize patient financing to enhance the patient experience More About Adrian:…
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Dental.MBA


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The M + A: The Future of Dental Consolidation
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39:17
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Checkout this episode of the Dental MBA Podcast, where Sam Strain, co-founder of Health Stream Ventures shares timely information about the present and future state of dental consolidation. Sam talks about why many dentists in private practice may want to join a DSO. She also shares insights on when emerging groups may want to consider forming a DS…
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Growing Your Dental Business Show


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The road map to getting the team and practice you want!
23:49
23:49
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23:49
If you are tired of losing team members and patients and want to get back to the reason you became a dentist in the first place, this podcast is for you. Once Marissa Nicholson realized her passion for bringing systems from the DSO World together with the relationships from the private practice world, she knew she could help any practice find succe…
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Growing Your Dental Business Show


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The Claim Reviewer’s Insight into Dental Benefits Claims Reimbursement
25:22
25:22
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25:22
Dr. Dominique Fufidio CEO and founder of Fufidio Consulting Group has a unique coaching style because she understands the dental insurance claims review process inside and out. Her goal is to bring clinical alignment to dental providers and the dental insurance payer market. Listen in as Dr. Fufidio shares her experience as a claim reviewer as she …
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Growing Your Dental Business Show


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IV Sedation is The Single Most Valuable Addition to a Dental Practice!
21:52
21:52
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How many patients do you have that suffer from fear and anxiety and try their hardest to stay away from the dentist? Listen in as Dr. William J. Moorhead shares his story about why he turned IV Sedation into the most valuable addition to his full time practice in Flemingsburg, Kentucky. He now teaches general dentists how this one addition makes al…
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Welcome to the Dental Billing Academy’s "What's the 411" podcast. "What's the 411" refers to the 90s phrase, meaning "What's the latest information?" In this podcast, you can expect to hear discussions on various topics related to dentistry such as frequently asked questions from our support call center, worst claim stories, and highlights on the l…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 113-AADOM Radio-Beyond the Red Tape Analyzing, Renegotiating & Dropping PPOs w/Dianna McHugh of Kleer
29:34
29:34
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AADOM Radio & Kleer Present: Dianna McHugh, Customer Success Team Leader Learning Objectives: -Lessons in PPO analysis -Steps to successfully disengage from participation without impacting patients or production -How to best support patients through the transition More About Dianna: Dianna leads the Kleer Success Team, an award-winning group of ded…
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One of the largest challenges in the practice is the lack of foundational systems. Listen in as the Pediatric Dental Whisperer Tonya Burns shares her expertise in metrics and how they are the foundation to helping a practice grow and prosper whether it’s in pedo or general dentistry. She explains how the flow of an office impacts day-to-day product…
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Growing Your Dental Business Show


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Embezzlement in Practices – The Inside Story
45:11
45:11
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What does it take to be really good at finding embezzlement in a dental practice? Forensic accountant, private investigator, and Prosperident CEO David Harris will take you on a tour of embezzlement from the inside out. He will share his secret of why he personally is such a good investigator specializing in financial crimes in Dentistry. He offers…
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Growing Your Dental Business Show


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Lost that Lovin' Feeling? Success is All About Relationships
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35:53
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35:53
Dr. Larry Stanleigh had a lot of options when he decided to go to dental school. He is brilliant and funny which makes him an incredible dental speaker and coach. His heartfelt passion and specialty are relationships and he says once you hire the right team members, you can get patients to pay, stay, repeat and refer, this keeps everyone returning …
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Growing Your Dental Business Show


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Team Training and Documentation - Do You Struggle?
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19:00
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19:00
Are you looking for customized training and manual development so that your team can provide the best care possible? Ann Marie DePalma is an expert in helping young independent practitioners and small DSOs optimize policies and procedures. Listen in as Ann Marie talks about overcoming the challenges of what it takes to train dental teams! She offer…
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Growing Your Dental Business Show


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So… You Think You Want to Speak in Dentistry!
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31:19
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As a Dental Professional, you have learned and become so passionate about oral health care, have you thought about how amazing it would be to teach other dental professionals about what you have learned? Vanessa Emerson specializes in determining what the next steps would be if you would like to move into this realm. She talks about what it takes t…
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Dental.MBA


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Necessary Skills for the Business of Dentistry
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27:04
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27:04
In this session, Penny Reed interviews Dr. Aman Kaur. Dr. Kaur shares from her perspective as both a practicng dentist and also an experienced mentor and advisor working with both dental service organizations as well as private equity groups. Dr. Kaur shares that while dental school prepared her for clinical dentistry that she really didn't feel as…
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What are the challenges that dental practices face when hiring new team members? Join Kathy Asted, certified Human Resource Consultant with Bent Ericksen and Associates, as she brings a wealth of knowledge and expertise helping practices navigate the tricky minefield of employment and compliance. Kathy talks about the magic of finding the right per…
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Growing Your Dental Business Show


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Real Talk about Hygiene Benchmarks and Opportunities
27:53
27:53
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27:53
What does it take to create a thriving hygiene department, team collaboration, and communication? We welcome our guest Emme Sanders the Lead Productivity Coach with Inspired Hygiene who was recently honored as a 2023 Hygiene Educator of the Year semifinalist. Emme is passionate about pulling the entire dental team together when it comes to communic…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 112-AADOM Radio-Mythbusting Outsourcing w/Penny Reed-Chief Growth Officer-eAssist Dental Solutions
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AADOM Radio & eAssist Dental Solutions Presents: Penny Reed-Chief Growth Officer/eAssist Dental Solutions Learning Objectives: Uncover limiting beliefs regarding outsourcing Learn more about the “genius work” theory and how to boost productivity Discover how to measure ROI and evaluate other hidden costs such as burnout and turnover More About Penn…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 111-AADOM Radio-Avoid HIPAA Headaches: Marketing Mistakes Dental Offices Make w/Kelsey Halvarson of Roadside Dental Marketing
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AADOM Radio & Roadside Dental Marketing Present: Kelsey Halvarson-Roadside's Privacy & Security Officer Learning Objectives: ● 6 HIPAA marketing mistakes often overlooked ● You’ll walk away with an action plan to fix those mistakes and fast ● Why HIPAA could skyrocket your SEO rankings and visibility Learn More About Kelsey: With 15+ years of exper…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 110-AADOM Radio-Avoid the recall roller coaster: Consistency is the key to a full schedule. Josh Muir of RecallMax
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AADOM Radio & RecallMax Presents: Josh Muir-Director of Strategic Partnerships-RecallMax Learning Objectives: 1. How technology can help you spot the quick wins in your practice. 2. Understand how to build a patient care journey beyond automation. 3. Learn the limitations of your processes and how technology can solve them. More About Josh: Josh Mu…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 109-AADOM Radio-Video Testimonials are Marketing Magic w/ Fred Joyal CEO-TruBlu Social Smiles
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29:18
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AADOM Radio & TruBlue Social Smiles Presents: Fred Joyal-CEO-TruBlue Social Smiles Learning Objectives: Why patient video testimonials are so impactful Where to use testimonials to maximize their marketing value The team's responsibility in requesting testimonials What resources can be used to simplify every step of the process More About Fred: Fre…
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Growing Your Dental Business Show


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The First Phone Call Makes All the Difference!
36:11
36:11
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Experts suggest that most patients have gone to your website and have made the decision to accept the practice and the treatment before they pick up the phone to call. Debra Engelhardt Nash says it is our responsibility when we answer the phone to validate their decision. We also have to be careful when explaining our office protocols so that patie…
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Growing Your Dental Business Show


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Attract, Impress, and Motivate patients to be committed to your practice.
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19:15
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19:15
Join us as Danny Bobrow, the president of AIM Dental Marketing shares that getting the phone to ring and people to your website is pretty simple. It’s what happens after the phone rings that makes all the difference. One thing that sets AIM apart is using its Marketing Dental Dashboard to track key areas for retaining patients long-term. Listen in …
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Growing Your Dental Business Show


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Your Hygiene Department is the Powerhouse of Your Dental Practice
27:44
27:44
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27:44
How do you get patients to "want" what they need? Since the year 2000, Debbie Seidel-Bittke has been the founder and CEO of Dental Practice Solutions. She is a dental hygiene department coach, consultant, and THE expert to use when you want to optimize your hygiene department. Debbie shares tips on her patient reward system called Celebrity Smiles …
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AADOM Radio-THE Podcast For Dental Managers


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Episode 108-AADOM Radio-Ditch the Excel Spreadsheets, The Solution is Kleer w/Dianna McHugh-VP of Customer Success
26:43
26:43
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AADOM Radio & Kleer Present: Dianna McHugh, VP of Customer Success at Kleer Learning Objectives: -The top problems practices run into when managing an in-house plan -The crucial components missing in most legacy solutions -Best practices and strategies to migrate your existing patients to an automated platform More About Dianna: Dianna leads the Kl…
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Growing Your Dental Business Show


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Short Staffed? Strategies to stay productive, efficient, and happy!
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23:35
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Have you found your office has been running with a little higher stress now that there are staff shortages across the nation? Kay Hickey has a passion to help dentists and their teams implement systems and processes not only to get organized but to create calmness within dental teams and their patients. She says efficiency creates safe, happy, and …
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AADOM Radio-THE Podcast For Dental Managers


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Episode 107-AADOM Radio-These 3 Marketing Strategies Will Explode Patient Growth in 2023 w/Shannon Mackey-CEO of Roadside Dental Marketing
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AADOM Radio & Roadside Dental Marketing Present: Shannon Mackey, CEO-Roadside Dental Marketing LEARNING OBJECTIVES: ● Why tactics like Instagram Reels won't get you new patients ● Step-by-step path to creating a patient-generating strategy for 2023 ● Immediate wins to inject cash into your practice ● The 1 marketing campaign no dental office is doi…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 106-AADOM Radio-Patterson Dental Scholarships for AADOM 2023 Annual Management Conference w/Christine Babett & Lorie Streeter
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18:43
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AADOM Radio & Patterson Dental Present: Christine Babett, Marketing Manager Patterson Dental Learning Objectives: Learn about the Patterson Dental AADOM Conference Scholarship Review Patterson's commitment to AADOM and the continued growth and development of the modern office manager Specifics of the scholarship to the Conference More About Christi…
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AADOM Radio-THE Podcast For Dental Managers


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Episode 105-AADOM Radio-Don't Spend Money on Marketing Until You Cover These Bases w/Parham Nabatian -Co-Founder of DocSites
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AADOM Radio & DocSites Presents: Parham Nabatian-Co-Founder of DocSites Podcast Learning Objectives: - Invest in a Successful Website, & Marketing Program - Achieve Your Marketing Goals - Save Money, Save Time & Save Resources More About Parham: Parham Nabatian is the co-founder of The DocSites and for the last 12 years he has collaborated with den…
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Growing Your Dental Business Show


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Grow your Practice with Ease, and get your Full Team on Board!
25:31
25:31
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Are you still experiencing team changes? Kiera Dent the owner and founder of The Dental A Team knows exactly what you are experiencing and gives some proven tips on how to hire, train, and keep the practice consistent with what patients are experiencing. She is a partner in several dental offices and has worked in just about every position within h…
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Growing Your Dental Business Show


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Finding the missing revenue in your dental practice
25:10
25:10
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Heidi Mount is the President of Heidi Mount Coaching, a Virtual Consulting Company. Her work with dental practices claim to fame is helping offices make $500 more a day on tomorrow's schedule. She shares simple, effective, and easy-to-follow solutions that result in less stress and greater profitability. Learn the steps a dentist can do to analyze …
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