show episodes
 
The Relentless is a podcast from Century21 Real Estate and Slate Studios that rethinks business, redefines success, and reimagines customer experiences. In Season 2, podcast host, author, and entrepreneur Kristen Meinzer talks to experts and thought leaders from a variety of industries about surprising ways businesses and entrepreneurs are redefining hospitality and delivering extraordinary experiences to customers. Be sure to check out Season 1 to hear host Dr. Julie Gurner and inspiring bu ...
 
A true crime podcast with a different point of view. Every week, Alice and Brett bring their unique perspective as prosecutors to the most famous cold case mysteries of all time. Murder, mayhem, disappearances, you name it. If it's true crime, they're on the case. Custom case art by Hannah Hill. https://instagram.com/serious_moonlite?igshid=lhy8ijowoc9p
 
Heritage Printing, Signs & Displays is a Veteran owned, full-service Commercial Printing, Custom Signs, and Display Company specializing in the production and installation of trade show graphics, events banners, window graphics, wall wraps, environmental graphics, booklet printing, and marketing materials to improve the branding of businesses in Southern Maryland, Baltimore MD, Annapolis MD, and Waldorf MD. Get more information: https://heritagecustomsigns.com/
 
Floor Masters was created to give home owners, builders, and installers knowledge on what is involved in providing professional custom flooring and tile installation. Each monthly episode will cover how-to's, how-not's, tips, and trends that are associated with the art of installing custom flooring. You'll learn about custom tile work, cool techniques, and one of a kind transformations. Join us as we share what it takes to be a FLOOR MASTER!
 
Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your finger tips. Think of this podcast as talking to the speaker right across the table and walk away with con ...
 
A bootcamp in small business ownership and practice management for dentists, giving the new graduate a roadmap to successful practice ownership. We interview the best dentists, experts, consultants and more on our weekly show. Here's the topics we will be covering in our 8 Seasons: 1. First Years as a Dentist 2. Think Like a Business Owner 3. Money and Numbers 4. Startups, Acquisitions, and Partnerships 5. Internal Systems 6. Marketing & Growth 7. Leadership, Vision and Culture 8. Beyond Den ...
 
The CX Leader Podcast with host Steve Walker provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. Steve is CEO and Chairman of Walker Information, a experience management consulting firm that helps companies accelerate their XM success.
 
This is the show for tech folks who don't have all the answers, but still get the job done. Instead of romanticizing the tech visionaries, Parlor.io's Cameron Curry and Yonas Dinkneh share their honest and opinionated perspective as two early career Product Managers navigating the world of early stage tech startups. Join them as they share stories and bring on guests to hear their perspective, so that we can all figure this thing out together. New episodes every Wednesday!
 
This podcast features free audio guitar lessons taught by Desi Serna, author of Fretboard Theory and Guitar Theory For Dummies. Learn how scales, chords, progressions, modes, and more get applied to the fretboard and familiar songs. Hear how to best get your playing skills in order. Begin to improvise and compose. Understand why your favorite songs sound so good. ➝ What do you specifically need to do in order to play guitar better? Visit the GuitarMusicTheory.com website to get FREE custom v ...
 
Having cheated her way into Heaven only to then argue her way out of it, Tani-san is at liberty to continue on her way albeit as the one person in the Universe to whom the usual rules no longer apply. Now follow her adventures as she bounces about in a consequence-free environment causing all sorts of unnecessary problems for people who don't deserve it. And some who do.
 
It's not all rapid growth, million dollar investors and global success. Hear the stories of every day tech startup founders, how they got started, the mistakes they made and learnt from, and the bits they got right. Learn what it takes to be a founder and how to last the distance. We are Custom D, web and mobile app developers, and in this series we interview our clients to see what it takes to get an idea from startup through to early stage company.
 
Listen to our podcast to learn all about customer success! Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about CS. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value. Learn more at www.planhat.com
 
As a native Chinese speaker, a language lover, a qualified language teacher, I would like to help those people who want to speak Chinese naturally in the most efficient way. The way that will help you to speak Chinese naturally without any fear, any insecurity or any doubt. It will also help you to improve your listening, reading and writing skills as well as your pronunciation. Through this podcast you will learn the REAL Chinese, Chinese that we use in our daily life. You will get to know ...
 
Passionately inventive and relentlessly curious, VMLY&R strives to uncover the connection in all we do. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value and gain traction in transforming your business.
 
Welcome to the Trade Secrets Podcast, hosted by Damon Piatek, President & CEO of Welke Customs Brokers USA. Damon is a licensed U.S. Customs Broker and certified Customs Specialist, with more than 18 years' experience in the import/export, Customs, transportation and logistics sectors. Each month, Trade Secrets hosts guests in the industry to provide their insights on timely trade issues, to give you an advantage in international trade.
 
Modern Healthcare’s Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we’ll interview healthcare’s most accomplished leaders to learn how they’re addressing the industry’s most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
 
The Business Lab is a sponsored podcast produced by Insights, the custom content division of MIT Technology Review. The Business Lab podcast features a 30-minute conversation with either an executive from the sponsor partner or a technologist with expertise in a relevant technology area. The discussion focuses on technology topics that matter to today’s enterprise decision makers. Laurel Ruma, MIT Technology Review’s custom content director for the United States, is the host.
 
This podcast is for anyone desiring to learn more about the human process of traditional, ethical, economic and delicious livestock processing and eating. Brandon and Lauren Sheard, co-hosts and owners of Farmstead Meatsmith--their small-scale, custom processing and education business--talk all things meat related: from practical knowledge to the philosophical inspiration behind growing, harvesting and eating meat.
 
Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne B ...
 
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show series
 
Your Questions: Front Office Firings, Bonuses, 0-17 Lions?Follow J.J. on Twitter: https://www.twitter.com/jjlaheyPatreon: https://www.patreon.com/pack_daddyCashapp: $packpodVenmo: Ryan-SchlippDogecoin: DF4mZAgpjEbsL6rUQD9sjsFrVEWpYQMMZJSubscribe to my YouTube channel: http://www.youtube.com/channel/UCYzhNqQSNEPgpwDs7kXViUA?sub_confirmation=1Packern…
 
CX professionals tend to get excited about some of the new concepts, practices, and technologies that are available to help companies provide the best possible experience for their customers. But it’s easy to get “swept away” by the excitement of how CX is growing and sometimes forget some of the basics of the profession. Host Steve Walker welcome …
 
Having last been on the show on April 26th (episode 37), David Cohen returns and shares why seemingly good partnerships sometimes crash and burn, how to filter personality types before going into a partnership, and why being willing to walk away from a deal is a super power. Contact David: David@CohenLawFirmPLLC.com 206-919-9060…
 
In this episode, I sit down with Joe Dudeck, President + Founder of Keyhole Marketing. We dive into why and how Joe started Keyhole. We go deeper into his experiences with finding the wrong clients at first and he realigned to find the right ones. Joe explains his approach to align content with great customer experiences. Joe shares insights about …
 
Rupal Nishar, AVP of Customer Success at Netomi, shares how Customer Success should work cross-functionally to influence the Ideal Customer Profile (ICP) and how doing so ensures long-term customer engagement and company growth. Resources: Follow Rupal on LinkedIn Listen to her talk about the role of AI in Customer Success Read Rupal’s post on the …
 
In this episode of The Support Automation Show, Justin is joined by Rachel Jennings-Keane, Independent Customer Success Consultant, to share how leveraging technology can "satisfy the unsatisfied", the power of understanding your customer’s buying behaviour and why you need to analyse customer success rate.…
 
Adrian Swinscoe wears many hats. How many do you ask? Well... He's the author of three books (Punk CX, How to Wow, and RARE Business), He's been blogging and podcasting for 10 years, so way before it was cool (Punk CX), He runs a consulting company, He writes for Forbes (check out his work here), He's a Fellow at the Royal Society for the encourage…
 
This week Chaos and Carnage from They Mostly Podcast at Night share in the disappointment of this Stuart Gordon-directed sci-fi movie. We do our best to find nice things to say about it. Follow They Mostly Podcast at Night on Instagram and Facebook @podcastatnight Follow this podcast on Twitter @CAWPodcast, FB, IG, or YouTube under Customers Also W…
 
In a recent LinkedIn Live conversation I had with Zvi Baida, CCO at Shufersal, one of Israel’s largest grocery retailers, we spoke about how he and the C-Suite handled the shift in consumer behaviors and demands during the pandemic. During the time of lockdown where folks were worried about access to food, water, and medical supplies, Zvi and his t…
 
Michael talks about: · What CX has to do with better experience in the contact center · How to improve employee retention · How training in the contact center is different than general CX The person who has influenced Michael the most in the past year: Art Ginsler’s book: Art’s Principles – 50 years of hard-learned lessons in building a world-class…
 
Welcome to the Trade Secrets Podcast, hosted by Damon Piatek, President & CEO of Welke Customs Brokers USA.Join Welke Customs Brokers USA President & CEO Damon Piatek for the fifth session of our 10-part "Basics of Customs and Importation" Series - "What is a Customs Broker?" Damon discusses the role of a licensed customs broker in the supply chain…
 
In this episode of the Customer Strategy Podcast, I'm talking with Howard Tiersky, author of the Wall Street Journal Bestseller: Winning Digital Customers, The Antidote To Irrelevance. Howard is one of the top 10 Digital Transformation Influencers in the world and has worked with brands like Verizon, NBC, Nutrisystem, Viacom, Avis, Universal Studio…
 
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