show episodes
 
The Wicked Library is a Parsec Award winning show featuring horror fiction stories from upcoming, new, independent and bestselling authors. Our Tales of terror are read by Host / Producer, Daniel Foytik and other popular voice actors and feature custom music to bring the stories to life. Each episode features the work of some of the best voices in independent horror fiction. Authors of all types have contributed stories, like Jessica McHugh, KB Goddard, C. Bryan Brown, Stephanie Wytovich, an ...
 
A show where we learn about and share everything concerning long range shooting and custom rifle building. Shooting fundamentals, equipment to get started, advanced equipment and building a rifle for precision shooting and long range. Brought to you by Wolf Precision, Inc. and your host Jamie Dodson. Visit out website at www.wolfprecision.net
 
The Intuitive Customer, hosted by Colin Shaw, recognized as a global influencer in Customer Experience and Prof. Ryan Hamilton, Emory University, USA. We discuss how you can improve your Customer Experience and gain growth by understanding your Customer's behavior. Brought to you by Beyond Philosophy through our consultancy, training and market research. Visit BeyondPhilosophy.com
 
Do you get that sinking sensation any time you have to have your car fixed? Do you ever wonder what they're doing out there in the repair bay? Do you want to know how to find a 'good' car repair place? Industry professional Dustin Atwood answers all this, and more, each week during the A-1 Custom Car Care show. Dustin is an ASE Certified Master Level technician for light/heavy duty trucks, and cars. Co-hosted by KSGF Radio personality Sarah Myers, and featuring some of your most common quest ...
 
Heritage Printing, Signs & Displays is a Veteran owned, full-service Commercial Printing, Custom Signs, and Display Company specializing in the production and installation of trade show graphics, events banners, window graphics, wall wraps, environmental graphics, booklet printing, and marketing materials to improve the branding of businesses in Southern Maryland, Baltimore MD, Annapolis MD, and Waldorf MD. Get more information: https://heritagecustomsigns.com/
 
YBY Boxes is your one-stop online destination for the complete range of custom packaging solutions. It all began with a mission to empower entrepreneurs across the country by providing them online packaging and printing solutions at highly competitive prices.
 
Modern Healthcare’s Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we’ll interview healthcare’s most accomplished leaders to learn how they’re addressing the industry’s most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
 
Having cheated her way into Heaven only to then argue her way out of it, Tani-san is at liberty to continue on her way albeit as the one person in the Universe to whom the usual rules no longer apply. Now follow her adventures as she bounces about in a consequence-free environment causing all sorts of unnecessary problems for people who don't deserve it. And some who do.
 
A Manufacturing Podcast. We talk with the owners, suppliers, partners, and customers of custom manufacturers. Listen and learn the secrets of top performing Job Shops. The tools, techniques and backgrounds that have made them successful. All in the quest for raising the bar for Custom Manufacturing.
 
This is the show for tech folks who don't have all the answers, but still get the job done. Instead of romanticizing the tech visionaries, Parlor.io's Cameron Curry and Yonas Dinkneh share their honest and opinionated perspective as two early career Product Managers navigating the world of early stage tech startups. Join them as they share stories and bring on guests to hear their perspective, so that we can all figure this thing out together. New episodes every Wednesday!
 
This weekly podcast shines a light on the human side of the tech industry, with an emphasis on mental health, perseverance, creativity, successes, and failures. It goes beyond the flashy funding and acquisition announcements and explores the entrepreneurs, innovators, and leaders behind the scenes who make it all happen—what they’ve experienced, what they’ve overcome, and most importantly, what they’ve learned. Humans of SaaS in its first season was called NPS I Love You and quickly became t ...
 
The experiences of customers, patients, citizens, employees... are key to your organization’s success and therefore should be coordinated very carefully. This podcast is your go-to-place to learn about how to design human-centered services and get advice from practitioners. Read more about experience innovation on https://www.smaply.com/blog or create your own journey maps, personas and stakeholder maps on https://www.smaply.com
 
As a native Chinese speaker, a language lover, a qualified language teacher, I would like to help those people who want to speak Chinese naturally in the most efficient way. The way that will help you to speak Chinese naturally without any fear, any insecurity or any doubt. It will also help you to improve your listening, reading and writing skills as well as your pronunciation. Through this podcast you will learn the REAL Chinese, Chinese that we use in our daily life. You will get to know ...
 
Passionately inventive and relentlessly curious, VMLY&R strives to uncover the connection in all we do. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value and gain traction in transforming your business.
 
Reveal is for revenue leaders who want to reach their fullest potential. Every week we interview sales practitioners, leaders, and experts to explore how they use revenue intelligence – a new way of operating based on data instead of opinions – to win their market. You’ll hear candid stories of success (and failure), how to win with a data-first mentality, plus you’ll take home a micro action you can use today. Hosted by sales practitioner turned marketer, Devin Reed, and category designer, ...
 
The CX Leader Podcast with host Steve Walker provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. Steve is CEO and Chairman of Walker Information, a experience management consulting firm that helps companies accelerate their XM success.
 
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier an ...
 
Winning Digital Customers | The Podcast is a live-interview style podcast focused on stories of large-scale digital transformations, told by the people who led them. We're showcasing the names, faces and stories of the folks who have been the impetus behind many major brands’ digital transformations, and taking a look at digital transformations in the context of the major areas in which digital has changed how and where we do business.
 
Stelios (Founder & Director of Ceres | Pure Food Innovation) travels and talks to exciting people within the Food & Hospitality industry. We don't rush in this podcast, we really want to find out what makes people do what they do. Focussed on learning from Chefs, Food Producers, Growers, Hoteliers, Suppliers, Restauranteurs, Trade Associations, and whoever makes hospitality happen. Tune in if you're in the business of making hospitality happen.
 
Welcome to CSM Toolbox with Isabel Ruiz. Would you like to leverage the latest tools to enhance your customer interactions? Are you starting your journey in Customer Success? CSM Toolbox is the micro podcast dedicated to strengthen your skills. As a bonus episode once a month, we'll hear from experts in Product, Community Management, Marketing and Content to name a few to leverage their insights. If you want to know more, catch a new episode of every Tuesday right here. So, what's in your to ...
 
Creative 3D artist at ThePro3DStudio, a top 3D designing company providing high quality 3d services which include custom 3D modeling, rendering for product and architecture, animation and virtual services for various industries across the globe. My skill sets include creating photorealistic rendered models of architecture using advanced software programs. http://professional3dservices.com/
 
Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne B ...
 
The Press 1 For Nick podcast is both educational and engaging. Each episode offers listeners a dynamic blend of insightful stories, best practices, and invaluable lessons that are focused on Customer Service and Customer Experience. On this podcast, Customer Service and CX expert Nick Glimsdahl, and his guests – each with a unique wealth of knowledge – include leaders from a variety of backgrounds and industries. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 𝐆𝐄𝐓 𝐂𝐎𝐍𝐍𝐄𝐂𝐓𝐄𝐃: 🌍 LinkedIn: https://www.linkedin.com/ ...
 
The Business Lab is a sponsored podcast produced by Insights, the custom content division of MIT Technology Review. The Business Lab podcast features a 30-minute conversation with either an executive from the sponsor partner or a technologist with expertise in a relevant technology area. The discussion focuses on technology topics that matter to today’s enterprise decision makers. Laurel Ruma, MIT Technology Review’s custom content director for the United States, is the host.
 
A true crime podcast with a different point of view. Every week, Alice and Brett bring their unique perspective as prosecutors to the most famous cold case mysteries of all time. Murder, mayhem, disappearances, you name it. If it's true crime, they're on the case. Custom case art by Hannah Hill. https://instagram.com/serious_moonlite?igshid=lhy8ijowoc9p
 
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show series
 
Happy Saturday! Dustin Atwood and Sarah Myers talk a variety of topics in the automotive industry, including: Supply chain issues, stuck shipping containers/boats What to expect for buying products, cars, parts and accessories as delays keep occurring Answering some listener questions Tires and Price Inflation. --- Send in a voice message: https://…
 
We all love to keep what is ours. As soon as we have possession of something, it becomes part of our “endowment,” a fancy word for “our stuff.” Psychologists call this the Endowment Effect, and it explains how we value things that we have, even if we got them for free. However, we also hate losing our stuff, even more that we enjoy getting new stuf…
 
In this chat with my buddy and colleague, Shep Hyken, we discuss some of the concepts in his latest book, “I’ll Be Back: How to Get Customers to Come Back Again and Again.” Shep and I talk about measuring a customer’s willingness to come back to your business as an important success metric. I often stress to leaders that retention is a critical met…
 
Samantha Conyers, Co-Founder and Chief Experience Officer at EXCO, is a bad-a$$ (and that is an understatement). Samantha and her partners started EXCO over 3 years ago to bring new and fresh thinking to the Caribbean around customer experience - the first company in the Caribbean to do that. She was also the first person in the region with the tit…
 
Welcome to Episode 26 of The Customer Service Gold Dust Podcast. In this episode, Gavin is joined by Customer Experience Leader, Shep Hyken. Shep is a renowned Customer Experience and Service Expert, Keynote Speaker and Best-Selling Author. We hear him talk about the origins of CX and what it has morphed into; the importance of defining success cri…
 
In this episode we continue our 4 part series for laying the foundation to the fundamentals of marksmanship! Part 2: Preparing to take the shot! These 4 things will make or break you as a shooter. Also, we are excited to be giving away a slot to our October 14-16, 2021 long range shooting school to an eligible veteran.…
 
Is your customer loyal to your company, or to your prices? One of the best practices for any company is to create a culture that grows customer loyalty beyond aspects such as price or location. Host Steve Walker welcomes back award-winning keynote speaker, author, and CX expert Shep Hyken, for a discussion about his new book, "I’ll Be Back: How to …
 
When it comes to marketing, word of mouth is considered the Holy Grail. There’s nothing better for companies than customers sharing experiences and talking with family and friends. And that often comes from customer experience efforts, not traditional marketing campaigns. Dan Gingiss, author of The Experience Maker and Winning at Social Customer Ca…
 
This week, Cam and Yonas welcome Bethany Baymore to the show! Bethany is a Program Manager of Customer Experience at Rapid7, and has previously worked at companies like Yesware and Forrester. She is focused on creating the best possible experience for her customers and is helping to expand the Customer Experience team at Rapid7.…
 
In this podcast, Gordon Sexton, an Industry designer at Genesys, explains the value that end-to-end journey orchestration brings companies, and how it’s fueled by rich data from Genesys and strategic partners like Adobe.By Genesys Influencer Relations
 
In this episode you will learn about a New Support Experience Platform called, Supportlogic. A better way to Predict and Prevent Customer Escalations. Turn your Reactive Customer Support Center into a Proactive One. Getting better Customer Satisfaction with Sentiment and NLP as opposed to Customer Surveys. And More You can reach John at: john@suppo…
 
We're summoning this time. For real. We got everything. We're going to finish this today. The Underworld Travel Customs Office (UTCO) enamel pins are here! You can advertise your employment with the Underworld here: Ko-fi Shop Credits Writer - Nicole Tan Noel - Nicole Tan Eva - Emily Lai Lily - Wonyoung Seo Music Credits “The Confrontation” and “Th…
 
Quoting John Lennon, Bill Kanarick describes the tectonic industry shifts brought on by the pandemic: “There are decades where nothing happens, and there are weeks where decades happen.” After months of hunkering down at home, consumers got used to online shopping, telehealth doctor’s appointments and contactless and curbside pickup, effectively do…
 
Every month, leaders of their industry share with us their experiences and insights I had the opportunity to talk to Ellie Hutton, Head of Customer Success at Dooly. Ellie is passionate about developing a user first digital strategy and aligning the business around the customer to earn the right to grow. Dooly is the fastest way to update Salesforc…
 
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