show episodes
 
A true crime podcast with a different point of view. Every week, Alice and Brett bring their unique perspective as prosecutors to the most famous cold case mysteries of all time. Murder, mayhem, disappearances, you name it. If it's true crime, they're on the case. Custom case art by Hannah Hill. https://instagram.com/serious_moonlite?igshid=lhy8ijowoc9p
 
A show where we learn about and share everything concerning long range shooting and custom rifle building. Shooting fundamentals, equipment to get started, advanced equipment and building a rifle for precision shooting and long range. Brought to you by Wolf Precision, Inc. and your host Jamie Dodson. Visit out website at www.wolfprecision.net
 
3v printing Store offers unmatched custom DTG printing services to ensure that they deliver quality. Get your designs printed on t-shirts of your choice. Hundreds of options are available to choose from. For more details visit at: https://3vprintingstore.com/direct-to-garment-t-shirt-printing
 
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. restauranttechnologyguys.com
 
Do you get that sinking sensation any time you have to have your car fixed? Do you ever wonder what they're doing out there in the repair bay? Do you want to know how to find a 'good' car repair place? Industry professional Dustin Atwood answers all this, and more, each week during the A-1 Custom Car Care show. Dustin is an ASE Certified Master Level technician for light/heavy duty trucks, and cars. Co-hosted by KSGF Radio personality Sarah Myers, and featuring some of your most common quest ...
 
Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
 
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Choice Hacking

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Choice Hacking

Jennifer L. Clinehens

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Customer and user behaviors can seem irrational. Shaped by mental shortcuts and psychological biases, their actions often appear random on the surface. In the Choice Hacking podcast, we'll learn about these "predictably irrational" behaviors and how to use them to create incredible customer experiences.
 
Happy Customers is about why making customer successful - and ultimately happy customers is more important than ever before. Over the course of this series we’re going to explore what people inside some of the world's top companies are really doing everyday to go beyond the metrics and numbers on the balance sheet, collaborate across their entire organization, and truly invest in making their customers successful.
 
Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
 
The Wicked Library is a Parsec Award winning show featuring horror fiction stories from upcoming, new, independent and bestselling authors. Our Tales of terror are read by Host / Producer, Daniel Foytik and other popular voice actors and feature custom music to bring the stories to life. Each episode features the work of some of the best voices in independent horror fiction. Authors of all types have contributed stories, like Jessica McHugh, KB Goddard, C. Bryan Brown, Stephanie Wytovich, an ...
 
Heritage Printing, Signs & Displays is a Veteran owned, full-service Commercial Printing, Custom Signs, and Display Company specializing in the production and installation of trade show graphics, events banners, window graphics, wall wraps, environmental graphics, booklet printing, and marketing materials to improve the branding of businesses in Southern Maryland, Baltimore MD, Annapolis MD, and Waldorf MD. Get more information: https://heritagecustomsigns.com/
 
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Navigating the Customer Experience

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Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
 
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
 
This podcast features free audio guitar lessons taught by Desi Serna, author of Fretboard Theory and Guitar Theory For Dummies. Learn how scales, chords, progressions, modes, and more get applied to the fretboard and familiar songs. Hear how to best get your playing skills in order. Begin to improvise and compose. Understand why your favorite songs sound so good. ➝ What do you specifically need to do in order to play guitar better? Visit the GuitarMusicTheory.com website to get FREE custom v ...
 
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as a global influencer on Customers, and Prof. Ryan Hamilton, Emory University discusses how you can improve your Customer Experience and gain growth. This review sums it up: "The dynamic between the two hosts absolutely makes this podcast. Each brings a unique take on the topic, their won perspective, and play off each other sense of humor. I come away after each episode w ...
 
Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experiences, with a dash of travel talk. Each episode, we’ll talk with our guests about great CX, travel, and just like the best journeys, explore new directions we never anticipated. Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one ...
 
I’m a husband, father, and long-time worker of the customer service industry. This is a comedy/rant podcast dedicated to the people that get to speak to the worst of humanity. I’ll be sharing my own experiences, reading family, friend, and listener stories, maybe dive into paranormal with crazy stories about stores/restaurants. There’s a lot we can do and I plan on creating a community. I look forward to sharing my stories hearing/sharing yours!
 
Modern Healthcare’s Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we’ll interview healthcare’s most accomplished leaders to learn how they’re addressing the industry’s most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
 
Customer Perspective is a weekly podcast aimed at all of you who are concerned, in some way, with helping your organisation deliver on its Brand Promise to customers; so whether you’re a Customer Experience practitioner, lead CX measurement and management programmes, head up Mystery Shopping, are responsible for the performance of channels, or functions, and their role in delivering customer success … then this podcast is for you. Questions/Comments: CustomerPerspective@Ipsos.com www.ipsos.com
 
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show series
 
The culture of a business is one of the factors that heavily influence its success. And concepts related to customer experience can be utilized to improve the culture of an organization. Our guest today is a business leader who possesses a wealth of knowledge and experience on the role CX plays in developing the culture of an organization. Becky Ge…
 
EP 94 - Stoke the fire. In life and with our passions, we all have a tendency to let the fires burn down to embers or coals. If left go too long, they eventually go out, sometimes forever. You have to rekindle the fire and put more logs on. You have to reach your hand into the fireplace where it is sometime uncomfortable and the risk of getting hur…
 
Episode 432 - Brentford fans will be getting another dream match by the Thames tonight as they host Manchester United. And they might fancy their chances against United who lost at Watford and have drawn at Newcastle and Aston Villa recently. Live on BT Sport, we highlight 3 of the best bookmaker offers available right now, if you fancy a bet. Make…
 
The metaverse. It is supposed to be a digital world. Some say it will combine social media and virtual reality (VR), like a more complex VR chat. Some say it will be the next level of online interaction where anything can happen. Others are confused by what it is and what it means. Some call it Mark Zuckerberg’s pipe dream. We think it is the futur…
 
On this episode Joe and Tom talk about our favorite penis shaped actors, Scream 5, The Texas Chainsaw Massacre 2003, DogFace, Lot Lizards, Eyes of Fire, Host, Taboo3 and Amazing Spider-Man issue #98. www.BOYGOB.com Watch the podcast LIVE at 10pm Central Sundays at DWN's Terrible Horror Crap Podcast | FacebookorFancy Dan - YouTube Check out Tom's ar…
 
In this podcast, Cherie Landman, VP of Sales, Limitless, and Nick Chaillier, Industry Executive, Genesys, discuss the power of the Genesys and Limitless partnership, how GigCX can augment and future proof your customer service strategy, and the value it brings to the retail industry.By Genesys Influencer Relations
 
Companies that put customer success at the center are playing the game by different rules than those that don’t. In today’s world of commoditized software and infinite choice, the company that becomes their customer’s trusted advisor is the company that wins. Our guest today is Maranda Dziekonski, Chief Customer Officer at Swiftly. In this episode …
 
This week Joseph explores a concept he refers to as ROE or Return On Experience. He also offers a few research findings to help you see the “pot of gold” at the end of the tireless journey to Customer Experience (CX) excellence.By Dr. Joseph A. Michelli
 
We are delighted to welcome Aimie Chapple, CEO of Capita Experience, to our opening episode of Season 5 of Customer Perspective; our first episode in 2022. Aimie’s team at Capita, a consultation, transformation and digital services business, supports clients in creating frictionless experiences for their customers and stakeholders in the UK, and in…
 
Great execution is essential to any business. You can have a wonderful plan in place, but if it doesn't manifest into action, it's not worth the paper it's printed on. However, with all of our focus on action, leaders often skip investing time in thoroughly examining why we're taking action in the first place. Are your tactics the right ones to ach…
 
Tiffany Myers is the Director of Brand Creative at MOOYAH Burgers, Fries and Shakes, an American fast-casual chain with over 90 locations in operation throughout the US, Canada, and the Middle East. Myers and Loyalty360 CEO Mark Johnson discussed MOOYAH’S customer loyalty efforts via their recently launched app and loyalty program, as well as MOOYA…
 
For the milestone of episode 50, we return to the world of Data Visualisation. This time my guest is Neil Richards. Neil is a current 3 time Tableau Zen Master & Public Ambassador who works as a Business Intelligence Lead at JLL in the UK. He is probably best known as being very active in the UK’s data visualisation community. He’s a former Knowled…
 
Tamara McCleary, CEO of Thulium, and Neda Tabatabaie, Vice President, Business Analytics & Technology at San Jose Sharks, discuss why it’s essential to make customer data a priority. Neda shares how their data-driven strategy has improved the marketing and fan experience.By SAP
 
Paranoid? No, it's called "anticipating all contingencies". The Underworld Travel Customs Office (UTCO) enamel pins are here! You can advertise your employment with the Underworld here: Ko-fi Shop Credits Writer - Nicole Tan Noel - Nicole Tan Knave - Nicole Tan Lily - Wonyoung Seo Music Credits “The Confrontation” and “The Gall” by Podington Bear F…
 
Good Saturday morning! Dustin Atwood and Sarah Myers talk about a variety of topics in the automotive industry, including: Sarah and Dustin talk about the accident that happened earlier this week on I-95. Some motorist were stranded on the roadway for around 24 hours. Would you be prepared if you had to stay in your vehicle for an extended amount o…
 
Custom Software Development Company Dallas Increases Productivity in Your Business. at https://www.uniquesoftwaredev.com/custom-software-development-dallas-forth-worth/ You can increase productivity and save money in the long run by using custom software. Custom software development is constantly changing and developing. Address: 4330 N Central Exp…
 
Aaron Thompson is a Chief Revenue Officer at SuccessCOACHING, the leading provider of Customer Success training and education. He is a connector, educator and public speaker with over 20 years experience helping companies improve retention rates, increase recurring revenue and recoup customer acquisition costs. Aaron enjoys skiing, kayaking and gol…
 
🎤CX Passport episode starts 2022 off with a trip to Jordan(!) in "The one with igniting passion for Customer Experience in the Arab region" with Olga Budieri🎧 🤸‍♀️More than CX...architect HUMAN experiences 🌍 GLOCAL…Front line matters…especially a GLOBAL front line...UAE, KSA, Australia and beyond 🙋‍♀️What is Voice of the Business? 📈With MILLION of …
 
Welcome to the CX Superheroes podcast. Now in series 8, we bring commentary from some of the world's most impressive CX practitioners as they help us to discover the CX Superpowers needed to be a leader. Hosted by global CX expert Christopher Brooks each episode explores a different aspect of CX, from a new perspective, In this episode I speak with…
 
Join Andy MacMillan, CEO of UserTesting, and Janelle Estes, Chief Insights Officer at UserTesting, as they recap Season 3 of the Human Insight Podcast. And in January, Season 4 of the podcast launches with a focus on the success stories, examples and playbooks from User Tested, the new book co-authored by Janelle and Andy, now available for pre-ord…
 
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