Scale and grow your agency with better clients, invested employees, and a stronger bottom line, with Drew McLellan.
B
Build a Better Agency Podcast


1
EP 389: Infusing innovative ideas into your agency operations with Stan Phelps
53:58
53:58
Play later
Play later
Lists
Like
Liked
53:58
You need innovative ideas to stand out and be ahead of the curve. We often get caught up in the chaos of day-to-day agency operations and retreat into the comfort zone of doing things the same way we’ve always done them. Today, we’re talking you out of that way of thinking and giving you an entirely different framework for approaching client projec…
B
Build a Better Agency Podcast


1
EP 388: Community building as a brand marketing strategy with Mark Schaefer
52:16
52:16
Play later
Play later
Lists
Like
Liked
52:16
Think about some of your favorite brands for just a moment. What aspects of those brands make you feel the most connected to them? Do you ever find yourself talking to your friends or family about a company you love so much because of what they stand for or how they connect with people? Enter community building as a marketing strategy — the next bi…
B
Build a Better Agency Podcast


1
EP 387: The four leadership shifts agency owners need to make to adapt to an evolving workforce with Heather McGowan
53:33
53:33
Play later
Play later
Lists
Like
Liked
53:33
There’s no denying that when the pandemic hit, the workforce changed forever. We experienced some of the most rapid shifts in our economy and lifestyles this century, and we still feel its effects today. Most notably, our work standards morphed along with how we view leadership and hustle culture. The old ways of working longer hours and devoting y…
B
Build a Better Agency Podcast


1
EP 386: Restructuring agency billing and pricing models based on scope value with Jonathan Stark
51:19
51:19
Play later
Play later
Lists
Like
Liked
51:19
If you’re tired of assessing your agency’s project values based on an average hourly rate and having your team constantly updating timesheets, you’ll want to take some notes on this episode. Today’s topic is all about restructuring pricing models to focus more on the scope value rather than an average billable hourly rate. Our guest, Jonathan Stark…
B
Build a Better Agency Podcast


1
EP 385: Taking stock of where you make fear-based decisions in your agency with Drew McLellan
49:26
49:26
Play later
Play later
Lists
Like
Liked
49:26
One of the most common traps we fall into as agency owners is making decisions based on our fears. Every day we have to make hard choices, and it’s easy to fall victim to a fear-based narrative when trying to make everyone happy while keeping a business afloat. But fear not — I have some advice for you that will help you see the bigger picture of w…
B
Build a Better Agency Podcast


1
EP 384: Strategizing your agency growth plan with Corey Quinn
49:00
49:00
Play later
Play later
Lists
Like
Liked
49:00
To continue on the sales theme this week, we’ll dissect everything you need to know about winning and retaining right-fit clients, honing in on your agency vertical, and strategizing your agency growth plan. Our guest, Corey Quinn, has a 25-year track record of extraordinary success as an entrepreneur, sales leader, and CMO for a $150M+ company. To…
B
Build a Better Agency Podcast


1
EP 383: Getting beyond the “no” in the sales process with Richard Fenton
56:02
56:02
Play later
Play later
Lists
Like
Liked
56:02
Sales — the dreaded word that most of us cringe when we think about it. It brings up thoughts of manipulation, forced conversations, and fear of rejection. It’s one of those necessary evils that come with being a business owner that’s essential if you want to keep growing. For many of us, we fear hearing the word “no.” Once it’s out there, we drop …
B
Build a Better Agency Podcast


1
EP 382: Adapting the hiring process to a new era of agency staffing with Art Boulay and Sue MacArthur
59:20
59:20
Play later
Play later
Lists
Like
Liked
59:20
It’s no secret the job market has shifted immensely over the past 3–4 years. One minute, we’re hitting the brakes and halting all new hires. The next, we’re kicking things back into gear and going through a hiring frenzy with inflated salaries. And now, we’re entering a recession but still need to hire top talent at an affordable price. How do we k…
B
Build a Better Agency Podcast


1
EP 381: Making onboarding and training SOPs painless with Jennifer Smith
58:29
58:29
Play later
Play later
Lists
Like
Liked
58:29
One of the biggest sticking points with agencies is establishing tried and true onboarding and training SOPs. Over and over, we find that new hires aren’t pleased with how their onboarding process went, despite agencies and larger companies investing billions into this one area. Poor training and onboarding experiences can result in disaster and in…
B
Build a Better Agency Podcast


1
EP 380: Lead with love: In memoriam of Craig Barnes and the legacy he left behind with Drew McLellan
30:24
30:24
Play later
Play later
Lists
Like
Liked
30:24
With a heavy heart, I’m recording this week’s solocast to commemorate the life of a cherished and respected team member of AMI, Craig Barnes. I have known Craig for 25 years, and we became great friends and colleagues over our time together as fellow agency owners. I want to use this solocast as an opportunity to honor the legacy Craig left behind …
B
Build a Better Agency Podcast


1
EP 379: The ROI of being a good podcast guest with Tom Schwab
53:52
53:52
Play later
Play later
Lists
Like
Liked
53:52
As agency owners, we’re always looking for ways to get great customers that increase our profitability while decreasing the length of the typical sales cycle. That’s the dream, right? This week, I have Tom Schwab on to talk about one of the best ways to make that dream a reality — being a great guest on other people’s podcasts. As a great guest him…
B
Build a Better Agency Podcast


1
EP 378: Taking meaningful steps to prioritize diversity in the workplace with Dr. Ella Washington
40:41
40:41
Play later
Play later
Lists
Like
Liked
40:41
Diversity in the workplace is the cornerstone of running a modern and successful agency. Without it, you’re not only selling your agency short, but you’re also passing up on an immense pool of talent and ideas that you won’t find by staying in a comfort zone. This week, we have Dr. Ella Washington, a professor, organizational psychologist, and DEI …
B
Build a Better Agency Podcast


1
EP 377: Creative thought leadership — bringing your book idea to life with Henry DeVries
52:41
52:41
Play later
Play later
Lists
Like
Liked
52:41
With agency ownership comes big ideas, a lot of creative energy, and infinite passion for your work. Chances are you have a million ideas floating around your head with nowhere to put them. Why not compile them into a book? We’ve talked about why creative thought leadership matters for finding right-fit clients and aids in biz dev for your agency. …
B
Build a Better Agency Podcast


1
EP 376: Deploying effective business development strategies with Peter Levitan
46:02
46:02
Play later
Play later
Lists
Like
Liked
46:02
Business development will always be necessary for keeping your agency alive. Many agencies are great at marketing for clients but historically fall flat when it’s time to market themselves to prospects. Peter Levitan knows this very well and has some tips to share to help us get creative about our agencies and prospecting for them. Whether aggressi…
B
Build a Better Agency Podcast


1
EP 375: Incentivizing daily time tracking with Drew McLellan
28:17
28:17
Play later
Play later
Lists
Like
Liked
28:17
Time tracking is one of the most overlooked resources in an agency’s day-to-day operations. Without it, you’re missing out on valuable data about where you need more training, more staff, or even if you’re charging enough for your services. That’s why I’m talking today about incentivizing daily time tracking with your employees. The first thing a l…
B
Build a Better Agency Podcast


1
EP 374: Good habits for great agency leadership with Jeff Salzenstein
57:00
57:00
Play later
Play later
Lists
Like
Liked
57:00
Weary is a great word to describe a lot of agency leaders right now. It comes up again and again that we’re just tired, overworked, and running on fumes. It’s not our fault, but there are things we can do to get back to feeling a little more balanced and less like we’re about to snap. I brought Jeff Salzenstein on this week to teach us some good ha…
B
Build a Better Agency Podcast


1
EP 373: Optimizing your agency workflow with white-label outsourcing with Manish Dudharejia
44:18
44:18
Play later
Play later
Lists
Like
Liked
44:18
If you’ve ever been in a situation where you’re thinking, “I’m doing too much,” or “I don’t have time to be creative anymore,” get comfortable because this episode is for you. Today, we’re talking about optimizing your agency workflow through outsourcing and hiring so that you can get your hands out of everything and get back to doing more of the w…
B
Build a Better Agency Podcast


1
EP 372: Prioritizing diversity, equity, and inclusion in marketing agency culture with Farzana Nayani
44:54
44:54
Play later
Play later
Lists
Like
Liked
44:54
Marketing agency culture is constantly changing, but adapting the best we can is important. And one of the most important ways we need to be adaptable is by identifying where we can bring more diversity and new perspectives into our company culture. Sometimes when you’re sitting in the boss’s chair, there can be a disconnect between knowing what yo…
B
Build a Better Agency Podcast


1
EP 371: The changing tides of content marketing strategy with Steve Pockross and Ryan Sargent
47:37
47:37
Play later
Play later
Lists
Like
Liked
47:37
Creating content and having a content marketing strategy have become the bread and butter of marketing agencies, and we have the research to prove it. In fact, many agencies are now saying that 75% of their revenue is coming from content. This week, I’m talking with Steve Pockross and Ryan Sargent of Verblio to go over some interesting research the…
B
Build a Better Agency Podcast


1
EP 370: The ultimate guide for investing in star employee retention with Drew McLellan
33:24
33:24
Play later
Play later
Lists
Like
Liked
33:24
For 2021 and 2022, we’ve been in a job seeker’s market where potential employees have more power to make demands. But now, this period is cooling off as we head into a recession. This means you should be able to find good talent for less money and with fewer demands. We know it’s hard to compete with big corporations for what we can offer, but many…
B
Build a Better Agency Podcast


1
EP 369: Facing the fears of agency ownership head-on with Drew McLellan
1:20:19
1:20:19
Play later
Play later
Lists
Like
Liked
1:20:19
Fear is a familiar feeling in agency ownership. It’s easy to feel like you don’t know what you’re doing or might be missing something important, especially if you’re doing it all yourself. In this episode, I’m delivering advice on how to conquer the biggest agency owner fears in a Collabs & Cocktails event hosted by Predictive ROI. Whether it’s imp…
B
Build a Better Agency Podcast


1
EP 368: The “Magnificent 7” of leveraging a book to find right-fit clients with Henry DeVries
48:46
48:46
Play later
Play later
Lists
Like
Liked
48:46
One of the best ways to establish yourself as a thought leader in your industry and get more right-fit clients is by publishing a book. Often, the people who don’t want to publish a book fall into one of two categories: those who don’t think they know enough (or think everyone knows what they do) or those who think they have the “secret sauce” and …
B
Build a Better Agency Podcast


1
EP 367: Giving B2B prospects an outrageous offer they can’t refuse with David Valentine
43:19
43:19
Play later
Play later
Lists
Like
Liked
43:19
Today on the podcast, we’re challenging how you approach B2B prospecting. If you’ve ever been afraid to openly advertise your pricing, roll out a free offer for new customers, or try something completely different from the agency norm, I hope this conversation inspires you to take the risk. In this episode, David Valentine and I discuss how his bus…
B
Build a Better Agency Podcast


1
EP 366: Setting your agency up for success by measuring metrics with Marcel Petitpas
47:45
47:45
Play later
Play later
Lists
Like
Liked
47:45
We always say, “What you measure matters,” on the podcast, and today is no exception. To keep you and your team fed, you need to measure metrics in your agency. Without this vital system in place, you likely have no idea how much money is coming in or being spent, which directly affects your team. That’s why we have Marcel Petitpas here to teach us…
B
Build a Better Agency Podcast


1
EP 365: Weathering an economic storm with recession planning with Drew McLellan
31:43
31:43
Play later
Play later
Lists
Like
Liked
31:43
We’ve all been hearing it: a storm is coming. Or maybe it’s not. Depending on who you ask, we don’t know what our economic future holds. But one thing is for sure, if you stay prepared with recession planning, regardless of what the economy is doing, you can hold strong against those unexpected changes much more easily. In this solocast episode, I …