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Ep. 196 - SE Etc Series - The Role Of Empathy In Social Engineering with Patrick and Chris
Manage episode 353877072 series 39334
By Christopher Hadnagy and LLC. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Chris will be joined by his co-host Patrick Laverty as they discuss topics pertaining to the world of Social Engineering. [Jan 30, 2023]
00:00 – Intro
00:28 – Patrick Laverty Intro
00:58 – Intro Links
- Social-Engineer.com- http://www.social-engineer.com/
- Managed Voice Phishing- https://www.social-engineer.com/services/vishing-service/
- Managed Email Phishing- https://www.social-engineer.com/services/se-phishing-service/
- Adversarial Simulations- https://www.social-engineer.com/services/social-engineering-penetration-test/
- Social-Engineer channel on SLACK- https://social-engineering-hq.slack.com/ssb
- CLUTCH- http://www.pro-rock.com/
- org- http://www.innocentlivesfoundation.org/
05:38 – "You never know"
06:51 – Todays Topic: The Role of Empathy in SE
07:02 – Empathy: A Definition
11:09 – 3 Kinds of Empathy
11:23 – Cognitive Empathy
12:21 – Emotional Empathy
13:00 – Empathic Concern
15:52 – The Role of Emotional Distance
16:57 – Learning Empathy
17:49 – What the Studies Show
19:56 – Keeping an Open Mind
21:35 – Letting Your Life Experiences Teach You
23:52 – The Social Media Bubble
25:55 – Expand And Listen
30:13 – Applying Empathy to Social Engineering
31:25 – Being Adversarial
32:45 – Don't Be the Bad Guy
38:33 – The Importance of "Why"
42:51 – Using Empathy to Make the Best Choice
48:07 – Using Empathy to Make the Hard Choice
49:55 – Practice Makes (Not Quite) Perfect
51:17 – Coming Up Next Month
52:08 – Wrap Up & Outro
Find us online
- Chris Hadnagy
- Twitter: @humanhacker
- LinkedIn: com/in/christopherhadnagy
- Patrick Laverty
- Twitter: @plaverty9
- LinkedIn: com/in/plaverty9
213 episodes
