Asking Better Questions


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By Pronk Studios and John Sterling. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

As a salesperson, you need to be intentional. Everything you do, even the questions you ask should be in service of your goal, which is to help your customer address a need or purpose. In this episode of the Noob School podcast, John talks about figuring out the best questions to ask in order to best help your customers. Hint: Even if they say so, they’re never “just looking.”


  • Be intentional with the questions you ask
  • People are shopping for a reason; figure out why


John on helping customers figure out what they want: "When people walk into your shop or they come by your website, they didn't do it accidentally. There's a reason. And our job as a salesperson is to very politely help them figure out what that reason is because they don't want to tell you for some reason. You got to really prod them a little bit to get it out of them."

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