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Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to 'Building Better Cultures'. We tend to shy away from theory and focus more on really practical advice, great stories and best-practice. About Inspiring Change At Inspiring Change we help our clients to connect their people to their strategies, their change programmes, their purposes and to each other. We do that by focusing on strategic int ...
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103 | Hybrid Working: Is it Really the Best of Both Worlds? | Andrew Bartlow
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Episode Summary: Organisations of all sizes are trying to define parameters for today's new workplace cultures – whether remote, on-site or in-between. Host, Scott McInnes, invites a people management expert Andrew Bartlow, the Founder and Managing Partner at the People Leader Accelerator, to share his 25+ years of expertise. Andrew shares practica…
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102 | Knitting Remote Into Workplace Culture | Darren Murph
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Episode Summary: Darren Murph is an organisational architect who specialises in and knows what works – and what doesn’t. Based on 15 years at GitLab, most recently as Head of Remote, he has all kinds of concrete advice for organisations trying to figure out the correct configuration for their individually distributed workplace models. Some C-suiter…
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101 | Driving Sustainability Through Employees, with James Hartley
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Episode Summary Big corporate initiatives designed to transform workplace cultures are often top-down affairs, this week’s guest has taken a different approach to integrate sustainability across Swiss Re, a global financial services provider. James Hartley, a global HR Leader at Swiss Re, shares with us the nuts and bolts of their CO2NetZero progra…
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100 | Values Work When They're Authentic, Measurable and Sustained, with Sandy Cross
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Episode Summary: Are you ready to integrate a values-based component into your corporate ethos? It’s a big commitment, but one with tremendous ROI at every level. On this episode of Building Better Cultures, Scott talks with Sandy Cross, CPO in the Professional Golf Association of America (PGA). But for it to work, the effort must be for real. With…
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99 | The Pandemic Pushed Mental Health Out of the Workplace Shadows | Niamh Fitzpatrick
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Episode SummaryIf we didn’t already know it, the pandemic laid bare the fact that, as humans, we inevitably bring our whole selves to our jobs - including a range of emotions. This episode of Building Better Cultures focuses on mental health, which has taken center stage in the workplace and softened the separation between personal and professional…
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98 | Hire For Culture Add, Not Culture Fit | Shorts by BBC
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There's been a recent trend towards hiring for culture or values fit. It seems sensible in principle - hire people who share a similar working ethos and they should fit in and get going more quickly - but, in doing so, what might you be missing? How can hiring people with similar value sets help to create more diverse workforces? Or create that bit…
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97 | What Leaders Can Do to be Better Communicators in the Hybrid Workplace, with Peter Hopwood
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SummaryIn this episode of Building Better Cultures, we hear from a top virtual-speaking specialist who sees a golden opportunity in the virtual world. Peter Hopwood, a global executive speaker coach, believes the most reticent public speakers can emerge as stronger, more engaging communicators than ever before. There are ways to leverage your onlin…
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96 | Corporate Wellness is a Long-Term Commitment, with Donna Reilly
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Summary: This episode of Building Better Cultures throws a spotlight on mental health and well-being as we tentatively re-enter workplace cultures forever changed by the pandemic. Scott’s guest, Donna Reilly, is an expert in the development of corporate wellness programs. She reflects on Covid19’s long-term impacts on organisations and the adjustme…
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95 | Measuring Workplace Culture for Success, with Karen Jones
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Not only is meaningful, sustainable cultural change possible in the workplace, but it’s also something that can be mapped and measured. In this episode of Building Better Cultures, Karen Jones spells out the many elements of the gold standard diagnostic model she deploys as a Managing Director at Denison Consulting. The inquiry starts with a survey…
Our latest BBC shorts is about Creating Boundaries. The pandemic has accelerated the idea of home / remote working and it’s here to stay. It’s given us the flexibility to create a more blended approach to our work and home lives, like bringing the kids to school, doing a load of laundry, grabbing a coffee or going to a doctor's appointment. BUT… We…
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93 | Think Globally, Communicate Locally: Tips for Effective Internal Messaging, With Ray Walsh
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Summary: The Building Better Cultures podcast starts out the new year with a lively conversation featuring Ray Walsh, a communications and internal localization consultant whose professional background and years of living in various European markets have given him unique insights into the power and nuance behind effective messaging. The author of “…
It's the end of the year and a time to think about what we've achieved this year and perhaps start to think about what lies ahead. But taking time to reflect on achievements isn't something I've ever been very good at, and I don't think others are either. But it is really important to take stock and celebrate our achievements. If we don't it can of…
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91 | Enlightened Leadership Embraces the Power of Failure, with Gill Kernick
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The world is no longer linear, and yet old command-and-control management structures persist. In this episode of Building Better Cultures, international management consultant Gill Kernick shares powerful insights about why it is that C-Suite executives sometimes lack the leadership skills necessary to support healthy workplace cultures. Internal co…
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90 | Thinking about change from the bottom up | Shorts by BBC
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Peter Senge, the American systems scientist and author said, "People don't resist change; they resist being changed." And we've all heard the McKinsey '70% of change programmes fail' stat hundreds of times (largely because of a lack of buy-in from people and leaders). Most corporate 'big change' is agreed by CEOs and senior teams and then pushed do…
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89 | Leading with Courage, Consciousness and Conviction, with Zana Goic Petricevic
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Summary: Host Scott McInnes’ guest on this episode of Building Better Cultures exemplifies the passion she prescribes for strong leadership. Zana Goic Petricevic, founder and managing director of Bold Leadership Culture, brings a uniquely compelling brand of coaching and transformational approach to empowering workplace cultures. Her new book, “Bol…
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88 | Engagement's not a dirty word | Shorts by BBC
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It sometimes feels like Employee Engagement has been superseded by the new, best thing in leadership thinking - purpose, values, leading in a hybrid world etc. But, for me, it's about getting the fundamentals of work right so that workplaces are the best they can be to allow people to be the best they can be David Macleod and Nita Clarke published …
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87 | Leading from behind, with Peter Docker
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Summary: While it may seem counter-intuitive at first, there is wisdom in the concept of leading from behind. This episode of Building Better Cultures deconstructs team dynamics and the long-term impact of providing individuals the space to contribute. Host Scott McInnes invites Peter Docker, the popular motivational speaker and author of multiple …
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86 | Day 1 - Leadership lessons from startups, with Jo Dutta
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Summary: Startups are known for being fluid, nimble and open to experimentation. In this episode of Building Better Cultures, Host Scott McInnes’ guest is someone uniquely positioned to explain the mindset and best practices under which these ventures thrive. Chief Marketing Officer for MUSH, a Chicago-based food company that has experienced phenom…
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85 | Building a successful culture when everyone's remote, with Camilla Boyer
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Summary: Culture in the workplace is often assumed to be human-to-human contact in the office environment, so the concept of culture in a solely remote business, on the surface, seems irrelevant. On this episode of Building Better Cultures, Scott discusses the importance of culture within a remote-only business framework with Camilla Boyer, an expe…
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84 | The power of recognition | Shorts by BBC
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In this episode, Scott talks about why recognition, why it's important and some ways to do it in a way that's authentic and builds price among your people Key takeaways: ➡️ Recognition is an important leadership skill that improves employee engagement. ➡️ A simple 'Thank you' is often enough - but let people know why you're thanking them so they kn…
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83 | Internal Comms and leadership lessons from the military, with Vice Admr Mark Mellett & Sgt Rena Kennedy
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Summary: The culture and structure of military service is completely unique, and yet on some levels there are commonalities with commercial organizations of any type. In this episode of Building Better Cultures, Scott welcomes two front-line officers whose experience shaping the Irish Defence Forces offers lessons applicable within any workplace en…
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82 | Using internal podcasts for effective employee comms | Shorts by BBC
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In this episode, Scott talks about why podcasting isn't just an entertainment medium for millions of people around the world. Organisations - American Airlines, Tata Steel, Deloitte, Permanent TSB and more - are starting to realise that using podcasting internally for staff and harnessing the human voice brings a new level of authenticity, empathy …
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81 | Storytelling - much more than a buzzword, with Eoghan Tomás McDermott
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Summary: There is a reason that storytelling has been a primal means of communication dating back to our earliest tribal traditions. In this episode of Building Better Cultures, Scott McInnes’s guest, Eoghan Tomás McDermott explains why – and how – people across the spectrum of business, sports and public service arenas can benefit from deploying t…
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80 | Diversity, equity, and inclusion in your organization, with Wema Hoover
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Summary: The summer of 2020 brought a reckoning on race around the world that few anticipated, but we may have all needed. After the months of Black Lives Matter protests and racial reconciliation, organizations and individuals alike have been left to grapple with what it actually looks like to promote diversity in the workplace. On this episode of…
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79 | Why remote working doesn't kill company culture, with Chris Dyer
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Our world was flipped upside-down when COVID-19 entered the vernacular in 2020, and virtually everything, including how and where we work, changed. Eighteen months into the pandemic has society adjusting to this “new normal” in ways few could have predicted. One of those adjustments? —working remotely has become much more of the rule than an except…
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78 | Creating a culture of hyper-transformation, with Kyoko Minegishi
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At this point in the pandemic, none of us are strangers to change. But for Kyoko Minegishi, change has been the one and only constants in a life full of cross-cultural moves, varied leadership positions, and now spearheading a startup with an eye on the convergence of living spaces and robotics. On this episode of the Building Better Cultures podca…
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77 | Connecting hearts & minds to your strategy | Shorts by BBC
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In this episode, Scott talks about why connecting your people to your strategy is so important and how an inspiring story can help you capture their hearts and their minds. Key takeaways: ➡️ Why strategy is a necessary evil. ➡️ How you can create a story that brings your strategy to life and connects with your people. ➡️ Why leaders are so critical…
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76 | Building a culture based on purpose, with Jonathan Reed.
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On this episode of the Building Better Cultures podcast, Scott McInnes welcomes Jonathan Reed of Paddy and Scott’s coffee. A defining sense of purpose is the seed from which everything else at this disruptive, upstart coffee company grows. Hear Jonathan explain why he believes success starts with an alignment of core values. In the case of Paddy an…
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75 | How can you fix onboarding? | Shorts by BBC
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This week Scott talks about onboarding, how it's failing you and your new joiners, and how some communications and engagement thinking can maybe help. Key to success is creating a more human connection with new joiners as quickly as possible. Yes, the operational stuff is important, but more important is how you make people FEEL when they join your…
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74 | Sustainable success through human leadership, with Mark Edgar
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Mark Edgar isn’t a stranger to challenges, he’s built a career teaching organizations how to thrive in spite of it all. As a people-centric, strategic and innovative consultant, facilitator, and coach he has global experience developing and delivering impactful and business focused people strategies. The HR expert and self-proclaimed optimist share…
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73 | Future of Work Panel, with Ireland Together
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Summary: Friends of the Building Better Cultures podcast, Ireland Together (www.IrelandTogether.ie) ran a series of mini-conferences focused on the next great reset—returning to the workplace. They asked Scott to facilitate a discussion on the Future of Work—what we will do, how we will do it and where we will work from. The panelists today are tho…
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72 | How to build a high-performance culture, with Stuart Lancaster
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If it were up to Stuart Lancaster, he’d make emotional intelligence, communication and leadership core subjects starting early on in school. The nationally recognized rugby coach and high-performance leadership expert shares his experience and insights -- on and off the field -- in this episode of the Building Better Cultures podcast. Vision and pu…
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71 | Do you link & label your comms? | Shorts By BBC
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Some thoughts in this episode on the power of linking and labelling. It’s something that we often don’t focus on enough when it comes to internal communications and it's REALLY powerful! Key takeaways: ➡️ What linking and labelling is and why it’s important ➡️ How it can turbocharge engagement around your survey results➡️ How it's critical in showi…
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70 | The power of words in creating inclusive cultures, with Charli Nordonne
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Summary: Words matter -- whether the goal is to promote buy-in among staff, save time on internal communications or create a more inclusive workplace culture. In this episode of the Building Better Cultures podcast, Scott McInnes invites Charli Nordone, group creative director at The Writer, to take a deep dive into the power of language. It has ne…
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69 | Shorts by BBC - Do you reflect on your actions?
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This week a couple of thoughts on the idea that 'Awareness Precedes Action' - that if we don't take the time to realise that we can change the way we do things, nothing will ever change. 3 key takeaways: ➡️ Why it's important to take time to reflect. ➡️ Using your company values as a lens for decisions ➡️ Cultivating a culture of honest and open fe…
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68 | The role of internal communicators in promoting sustainability and ESG, with Gihan Hyde
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Summary: In this episode of the Building Better Cultures podcast, Scott welcomes Gihan Hyde, CEO and founder of Communique, a London-based social enterprise start-up specializing in communication strategies in ESG and sustainability. According to Gihan, Communique is an “ESG social enterprise communications start-up.” Her company is unique in that …
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68 | Shorts by BBC - Five ways to bring values to life
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Lived values are the foundation of a successful culture. In this episode, we take a look at : * Why they're important? * How you create a set of values that people can buy into? * 5 ways you can bring them to life for your people? Please like and share this if you found it useful or interesting (or both!) ------------------------------------- 'Shor…
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67 | Empathy as a key driver of business success with Pritesh Shah
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In this episode of the Building Better Cultures podcast, Scott welcomes Pritesh Shah, Chief Commercial Officer at the oncology company Novocure. When it comes to the bio-science space, Novocure leads the way with an emphasis on empathy – not just for patients confronting cancer but also for employees tasked with driving breakthrough science. Prites…
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66 | Scott's Thoughts - on the power of doing something nice
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There's real power in doing something nice for someone else - someone in work, a relative or a friend. But, like many things, we often don't take the time to stop and take action. What we forget is that those actions only take a few minutes but could really make someone's day. So what will you do to be nice to someone today? Yep, go on, right now! …
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65 | Using internal podcasting to connect more powerfully with your people with Jen Grogono
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On this episode of the Building Better Cultures podcast, Scott welcomes guest Jen Grogono to talk all things internal communications and why Jen believes every organization should start an internal podcast. Jen is the president and CEO of uStudio, an internal communications company that began as a video streaming platform. But with the launch of th…
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64 | Scott's Thoughts ... on knowing if your IC is working
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A key part of #internalcomms success is knowing what people want and if what you're doing is meeting their (and your) needs. And the best way to find that out is to ask them. In this ep of 'Scott's Thoughts', he talks about considering how effective your communications are from three perspectives - company, team and individual. --------------------…
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63 | Five Pillars: How to Build a Humane Workplace Culture with Dr Jerry Gule
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In this episode of the Building Better Cultures podcast, Scott explores the Five Pillars for a Human Workplace with his guest, Dr. Jerry Gule, who has devoted a rich human resources career to working in multiple capacities towards creating healthy, inclusive workplace cultures. As CEO of the Institute of People Management in Johannesburg, South Afr…
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62 | Scott's Thoughts ... on writing better emails.
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Along with Zoom, email usage has grown exponentially as billions of people globally have been forced to work remotely. Sadly, it's not all good email - too long, too short, too abrubt, unclear what the ask is, too many CCs, and so on and so forth. So in this episode a few hints and tips to ensure your emails hit the mark (and not the delete key!) '…
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61 | The Future is Now: Workplace opportunities in a post-pandemic world with Kevin Empey
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In this inaugural episode of the Building Better Cultures podcast, Scott invites listeners to consider the brave new world that has suddenly arrived, thanks to Covid19. While pandemic upended lives around the globe, it also has presented myriad opportunities on every level of society – and perhaps most especially among information and other workers…
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60 | Scott's Thoughts ... on running more effective Zoom calls.
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After 12 months of Covid, Zoom and Teams have become the go-to comms channel for many companies. It isn't always the right answer but, when it is, Scott outlines some best practice for both organisers and attendees on calls. A new short podcast format in which Scott gives his tuppenceworth on subjects in the areas of leadership, employee engagement…
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59 | Scott's Thoughts ... on building blocks for future working success.
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First up in this new series of short pods is the hot topic of hybrid working and a few thoughts on what Scott believes are key building blocks for success - cultures based on trust, agreed working practices to ensure good work-life balance and human leaders. A new short podcast format in which Scott gives his tuppenceworth on subjects in the areas …
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58 | Diversity, Equity & Inclusion with The Calm Edged Rebels
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This episode of Inspiring Change takes on a topic that is top of mind for businesses around the world: Diversity, Equity and Inclusion. Scott welcomes three women who are at the forefront of the conversation, offering insights on making people of all backgrounds feel welcome – and valuable – in the workplace. Hosts of the Calm Edged Rebels podcast,…
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57 | The power of strategic alignment in driving business success
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Summary: In the post-pandemic, work-from-home world, it can be especially hard to feel like your small tasks are having any impact on the overall strategic mission of your company. But this is where alignment comes in. The brands who make an investment in ensuring their workforce is in alignment—or on the same page, strategically—can ultimately bri…
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56 | Focusing on shared values, leadership and disruptive culture in Cooper Parry
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Summary: Inspiring change in a field like accountancy might seem like an insurmountable task. We often think of accountants as boring individuals who prefer to work in gray-walled basements, refusing to interact with anyone unless they have to. But Cooper Parry’s chief people officer, April Bembridge, thinks differently, and so does Cooper Perry. O…
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55 | Internal comms based on real related stories are key to successful change
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Jim Egan always knew he wanted to be in communications to connect with and inspire people. As he says, he wanted to be Julie McCoy character in the TV Series ‘The Love Boat’ 😊. He started work in the agency world and has been with Kerry since 2005, working in both internal and external comms roles. Today Jim is Regional Corporate comms lead for Ker…
